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View Full Version : Shop broken again during Happy Hour sale



Mindslayer
09.03.19, 15:01
So once again, I cannot buy gems during the Happy Hour sale. I'm in the US and the shop just times out. It's done this now on several sales in the past. A few weeks ago I had issues where I bought gems and never received until 2 days later. This I saw was an issue with several players in another thread.

Here's the kicker with this, on the shop if I leave the country at the top to United States, it times out. If I switch the country to United Kingdom, the shop instantly populates and I can buy gems.

An yes I've tried different browsers and cleared my cache. I can reproduce the same problem over and over. I'd really like to buy gems during the Happy Hour sale but I am guessing I am not going to be able to since support probably won't see this in time. Oh well.

Mindslayer
09.03.19, 15:16
So I just tried this and it seemed to work. I changed the country to UK and purchased the gems that way. The transaction seemed to go through fine and I got my receipt. The odd issue is that the screen claims I purchased 0 gems but I got what I purchased a few minutes later.

Gamlejeg
15.03.19, 02:01
As usual the shop access comes with an error.

http://i65.tinypic.com/9zrggm.jpg

Nogbad
15.03.19, 02:51
We've been experiencing this from UK accounts since November/Halloween although does seem to have been better of late (number of friends in NZ also reporting same problem).
Needing the gems urgently on 1 world, I bit the bullet and managed to make the purchase in Euros but that had a nasty sting in the tail. Because I'd made a purchase in funny money instead of good old Sterling, the credit card co slapped on a surcharge which more than wiped out the bonus! :(

Nogbad
18.03.19, 04:55
Been trying to take advantage of the Spring offer and the shop is still broken, this has been going on for 5 months at least now!
Don't you want our money BB?
I'm not going to pay in whatever weird currency it decides it will accept (varies from login to login), the surcharge for doing so makes it uneconomical.

LordCerveau
22.04.19, 10:16
Shop still broke..

SeVeN_K
26.04.19, 08:43
its the same still been so for 6-8 seasons :) go vind dog