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Soupssss
22.03.19, 12:41
Is this a bug ?

https://i.imgur.com/DRSwDbK.png

lordloocan
22.03.19, 13:14
Yes, first appeared when BB introduced the weekly quests, BB have made no mention of fixing it nor acknowledge it existing.

BB_Torkav
22.03.19, 14:37
It is indeed a bug. The Development Team is aware of its existence. I suggest reporting every case to the Support Team with all available details and screenshots.

You can also try visiting another Island (e.g. of a friend) and going back to yours. It helps in some cases.

Kotugo
22.03.19, 16:37
looks like the container for the guild quest is 3 pixels too narrow on the right and its causing the scroll bars to be put inside the container. Which browser does this happen with?

Soupssss
22.03.19, 18:37
looks like the container for the guild quest is 3 pixels too narrow on the right and its causing the scroll bars to be put inside the container. Which browser does this happen with?

Google Chrome

But the main problem is that i can"t validate my quest guild !

Soupssss
22.03.19, 18:40
It is indeed a bug. The Development Team is aware of its existence. I suggest reporting every case to the Support Team with all available details and screenshots.

You can also try visiting another Island (e.g. of a friend) and going back to yours. It helps in some cases.

Can we hope for a bug fix ?
When ?

SSSecretSquirrel
23.03.19, 15:27
Google Chrome

But the main problem is that i can"t validate my quest guild !

Click around in the 3 pixels that are visible. I dont remember a single time this bug has kept me from completing gq.

Kotugo
23.03.19, 18:04
the browser zoom works to make all the menus bigger (ctrl+mousewheel up or down), if you zoom quite far in then it might make it easier to click the guild quest (as a work around, not a fix).

Soupssss
24.03.19, 11:00
Thank you for your tricks...

What can I do with this ?
https://i.imgur.com/gwkfbW3.png

Soupssss
25.03.19, 13:09
It is indeed a bug. The Development Team is aware of its existence. I suggest reporting every case to the Support Team with all available details and screenshots.


So what is this section for ?
if you just say to people to contact the support team ?

You can't do it ?


You knew it was a bug... HOW ? where is the list of know bugs like this one ?

BB_Torkav
25.03.19, 14:04
So what is this section for ?
if you just say to people to contact the support team ?

You can't do it ?


You knew it was a bug... HOW ? where is the list of know bugs like this one ?

There is no such list that is available publicly.

This section is primarily for the purpose of discussing the bugs & sharing solutions if any exist.

The Support Team should be contacted by the person who is experiencing the bug. This way, the Support Team can easily provide possible solutions, which that person can quickly test and report the results. Furthermore, if any additional details or screenshots are required, the Support Team can ask for them and receive them quickly.
It is simply more efficient this way.

Lady-Anne
26.03.19, 12:47
no guild quest today for anyone in our guild

SSSecretSquirrel
26.03.19, 17:31
Does your guild have at least 10 members?

Soupssss
27.03.19, 12:58
It is simply more efficient this way.
... from your point of view...

From the player point of view :
Each have to experience bugs by himself, looking for an obvious fix like restart computer, clear caches, wait 15 minutes, try another browers....

To find that you already knew this bug for month (years ?)


It's very frustrating !

Can we have the list of already known bugs, please ?

BB_Torkav
27.03.19, 14:15
Can we have the list of already known bugs, please ?

I'm afraid it isn't possible to provide a publicly available list of all bugs.

Soupssss
27.03.19, 14:20
I'm afraid it isn't possible to provide a publicly available list of all bugs.

why ?

The players (your clients) need this to avoid being frustrating from this game... that you hope for us, no ?

Soupssss
27.03.19, 14:29
In the past of this game (from years now) we had some up to date list of bug in the forum..

=> https://forum.thesettlersonline.com/threads/25227-Overview-of-verified-bugs

Why is this no more possible ?

MOD_Daz
27.03.19, 14:32
In the past of this game (from years now) we had some up to date list of bug in the forum..

=> https://forum.thesettlersonline.com/threads/25227-Overview-of-verified-bugs

Why is this no more possible ?

That is not an official list compiled by BlueByte

Soupssss
27.03.19, 14:38
That is not an official list compiled by BlueByte

It's never too late to do things good !

Fahari
27.03.19, 15:22
fexno by the looks of it maybe they was like you wanted a list of bugs so did one.

so why dont you do a list like they did?

simple answer you want a list you make it like fexno did in the post you linked then there is 2 none bb lists of bugs on forum for them that care about the bugs so much