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BB_Torkav
08.05.19, 14:11
Thank you for all your reports, they've helped us greatly. We are still looking into those issues and are working on a solution. However, as you can see the end of the event is coming up. We would like to remind you that you can still collect Easter eggs through adventures/trades and other activities. As for the question of what happens with the missing quests, we are working on it and are considering various solutions. Not everything is bound to the removal phase.

Therefore, please be patient and give us some time to find the best solution to your problems. We will consider which steps to take and keep you informed.

BB_Torkav
08.05.19, 14:18
Can you make a list of thoses issues ?
And if a fix is going to happen, when ? for each one ?

thank you.

Unfortunately, it is not possible to create such a list.
The issues are quite complex and it's impossible to predict when the solution will be available and how exactly it will work.

Soupssss
08.05.19, 14:58
How many issues is there ?
How to know if they impact us ?

sparkis
09.05.19, 09:29
This is one of content timing consequence, 5 days for each quest, this happened if you started event not from day one. 4-5 years ago this was not issue, there was quest in queue with no timer, so if you late on event for example 2 days, this 5 days day timer for first quest was running, so you complete first quest in rest 3 days it it was ok and you can start next quest, not in new (personal) time but server time, so that way you can line up 3 quest and do them like in 2-3 days depends on how many you play, it was perfect for me, i was able play only weekends and managed complete all quests. Now i saw on xmas event i almost missed and know ppl who missed on christmass market building on quest chain, because it was timed like that same as current event, and on late start you just don't get 3rd quest to complete chain.

Merlin59
09.05.19, 10:42
Hi Everyone !
Since several days I have a Waiting quest called " The Egg Competition " but impossible to start. What is/are the condition(s) to start it ?
Thank you for your tips

Reapertje
09.05.19, 10:53
jeeeeeeez. how long can something like this take to fix :(

BB_Torkav
09.05.19, 10:57
Hi Everyone !
Since several days I have a Waiting quest called " The Egg Competition " but impossible to start. What is/are the condition(s) to start it ?
Thank you for your tips

There's no fix or workaround at the moment. Our Development Team is still working on it and various solutions are being considered.

Soupssss
09.05.19, 17:12
There's no fix or workaround at the moment. Our Development Team is still working on it and various solutions are being considered.

Thank you for this information about all this many issues, I hope we will have some news soon :)

Norton_C
09.05.19, 17:27
This is one of content timing consequence, 5 days for each quest, this happened if you started event not from day one. 4-5 years ago this was not issue, there was quest in queue with no timer, so if you late on event for example 2 days, this 5 days day timer for first quest was running, so you complete first quest in rest 3 days it it was ok and you can start next quest, not in new (personal) time but server time, so that way you can line up 3 quest and do them like in 2-3 days depends on how many you play, it was perfect for me, i was able play only weekends and managed complete all quests. Now i saw on xmas event i almost missed and know ppl who missed on christmass market building on quest chain, because it was timed like that same as current event, and on late start you just don't get 3rd quest to complete chain.

That's where BB outsmarted themselves. They invent something that is to players disadvantage and then they don't know how to run it themselves. Old system was good enough and didn't punish anyone for late start, so why not go back to it.

Soupssss
10.05.19, 14:28
17h30min left, tick-tock, tick-tock !!

Any news about the various solutions ?

BB_Torkav
10.05.19, 15:28
17h30min left, tick-tock, tick-tock !!

Any news about the various solutions ?

The solutions are still being worked on. Please don’t be alarmed by the upcoming end of the Event.

wizardleyoyo
15.05.19, 02:12
Any news about the various solutions ?

MikeLido
15.05.19, 14:17
Any news about the various solutions ?

https://forum.thesettlersonline.com/threads/37031-Community-Update-15th-of-May-2019

In short, you've lost your eggs but the VERY important achievement points will materialise. I can't wait to hear what goodies people buy with those ;-)

Soupssss
15.05.19, 14:42
During one of the upcoming maintenances

It could not be more imprecise ;)
But it's a nice improvement.

Urd123
15.05.19, 15:55
https://forum.thesettlersonline.com/threads/37031-Community-Update-15th-of-May-2019

In short, you've lost your eggs but the VERY important achievement points will materialise. I can't wait to hear what goodies people buy with those ;-)

Same solution they have done before- and not really a solution- makes the achievement more or less worthless in therms of being achievements. It will just mean that all players even the inactive ones will appear to have done them all.

topgearfan
15.05.19, 19:49
Never mind the love potions. Egg rewards were the thing players could have actually made a use of and those are not even mentioned?

BB_Torkav
16.05.19, 08:59
A small gift package will be sent out to make up for the lost rewards :)

halv12
16.05.19, 14:32
for some the achievement points can mean make a difference on what level storehouse can be upgraded to.

Soupssss
16.05.19, 16:59
A small gift package will be sent out to make up for the lost rewards :)

You will give the information to everyone in "one of the upcoming" changelog ?

Urd123
16.05.19, 17:03
for some the achievement points can mean make a difference on what level storehouse can be upgraded to.

yes - but now you dont even need to try to do the quests to get there. This is starting to be a habit. Why try to do them - we kind of know things will go wrong and they will end up just giving them to everyone. It is kind of depressing.

Nogbad
16.05.19, 20:07
Urd, I would have loved to have done the quests, if they'd ever become available
Not looking for a freebie here, just with the limited time RL allowed me to play this event, completing the quest chains was the difference between getting the storehouse to L6 or remaining at L5 (or bizarrely L4 on 1 world which completed exactly the same achievements as the others).


A small gift package will be sent out to make up for the lost rewards :)

hmm, and seeing as the shop is long closed, you know what I was aiming to purchase?
Going to end up the same as winter event, duplicates of items I wasn't after and none of the ones I was striving for. :(

Nogbad
16.05.19, 20:17
Oh and while we're on the subject of gift packages, still missing our 7th anniversary from January, and Queen's birthday/St Georges from April.
The "celebration days" haven't been discontinued on other language versions, so why here?

Urd123
17.05.19, 07:26
Urd, I would have loved to have done the quests, if they'd ever become available
Not looking for a freebie here, just with the limited time RL allowed me to play this event, completing the quest chains was the difference between getting the storehouse to L6 or remaining at L5 (or bizarrely L4 on 1 world which completed exactly the same achievements as the others).



hmm, and seeing as the shop is long closed, you know what I was aiming to purchase?
Going to end up the same as winter event, duplicates of items I wasn't after and none of the ones I was striving for. :(

yes I Know that - that is why I wrote that this really is not a solution. The solution would have been to fix it when there was time. They cant solve it know, but only giving the ach to those who was bugged would have been better- but dont think they would want to bother - too much work. But if they did that the ach would still make sense to the rest of us.

BB_Torkav
17.05.19, 12:06
Gift package has been sent :)

Urd123
17.05.19, 12:28
It is like getting something that you don't really need and cant to to shop and get refunded. I know that it is more or less what those who got cheated out of quest would have gotten from the quests. But for many of us it is just going to be added to more of the same stuff building up in star that we are never going to use, as it is more or less useless at high levels. It does not give me compensation for the time and effort I used to sent out explorers before event ended - none of which brought back any eggs.

Yes we got 5 days extra, but still. I am so tired of stuff not working as it should and as BB says it should. Hearing that it worked on other servers and that they even had timers that guided them to when explores could give eggs makes me mad.

I think you should consider lowering the price of gems to 50% or something on this server as it clearly does not come first when it comes to service and information.

I should be thankful for free stuff - well advertises in my mailbox is also free- I have a sign on my door so I don't get them, maybe I can have one here also - please don't give me stuff I am never going to use.

Soupssss
17.05.19, 13:18
Gift package has been sent :)

Was this an apologize for something ?

probably something really light, as the gift ;)

lordloocan
16.04.20, 11:17
I see this issue has arisen again this year, 2020, and did so too in 2018, any chance of a fix before 2021?

j0rg1
18.04.20, 14:53
I see this issue has arisen again this year, 2020, and did so too in 2018, any chance of a fix before 2021?

They could probably copy a player-profile with the bug to recreate the bug. But probably like mods in the help-chat think that it's not worth it cause the impact is so low, they speculated less than 5% of players. Also from a mod in the help-chat; fixing bugs, creates new bugs. Okey... That's how you fix stuff completely, or you didn't fix the initial bad code. I know bug-fixing is hard, but what are we paying gems for? It's just capitalistic arrogance. "Nah, we'll not fix our money cow, cause it's hard" Creating the game was probably hard, It's just ignorance thinking maintaining the game would be easy. To be honest, this stinks bad management.

Doing the hard work, fixing bugs and expanding the game would most likely increase player satisfaction, hence it's reputation and increasing active players. This game seems to be treated like a money cow that's less prioritized, seen from the outside. Well, people don't feel appreciated. I sure don't.

I enjoy the game, but for the last year, I've been here cause I've invested much time into the game, I'm proud of my island and it's been a habit of mine playing the game. Letting it go would be hard, this bug (and others) and the arrogance in the chat makes it so much easier. When I don't feel like the game-developers invest any time fixing bugs that have been there for 2 years, this being the third easter event it impacts, it stinks arrogance towards its players.

This is my last event, that's for sure.
Thank you for many good years, it's time for me to move on.


Please watch the language

Jiggen
19.04.20, 02:08
I see this issue has arisen again this year, 2020, and did so too in 2018, any chance of a fix before 2021?

Be realistic. 2021 is too soon. Maybe around 2050, give or take a decade or so.....

Kumcats
19.04.20, 10:01
::E::The egg competition doesnt start up and no count timer http://imgur.com/oOSxYRW

https://imgur.com/oOSxYRW

Merged

Still no answer :confused:

MorellaCarter
19.04.20, 10:12
It's the same for me.

Kumcats
19.04.20, 21:35
::E::The egg competition doesnt start up and no count timer http://imgur.com/oOSxYRW

https://imgur.com/oOSxYRW

Merged

Still no answer :confused:

All that glitters is not gold