How does this help?

[meggy]

In reply to ticket to support, regarding duplicate Epic Farm blueprints on both NorthIsle and SandyCove, I received the advice to do the usual clear caches.

Maybe I am not understanding how this would help with the blueprints. :(

[Kit_]

this is the reply they give to everything regardless of what you actually ask them about
just an auto-reply
you need to tell them you have already done all of that before you get an sense out of them