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sparkies2013
27.10.19, 10:26
So, my event calendar door won't let me select the award.
Also, my friend who I invited to ToW did not get the lootspot, but I got my rewards.

Anyone else?

yungfella
27.10.19, 13:02
Same problem for me with event calendar. I cannot select a reward.

Areop-Enap
27.10.19, 14:03
Also, my friend who I invited to ToW did not get the lootspot, but I got my rewards.


Treasure of Wisdom? It' a singleplayer adventure. No lootspots. But, no, I had no issue on my end with calendar or otherwise when time turned back one hour.

Sek0yd
27.10.19, 14:05
Same problem for me with event calendar. I cannot select a reward.

sparkies2013
27.10.19, 14:42
Treasure of Wisdom? It' a singleplayer adventure. No lootspots. But, no, I had no issue on my end with calendar or otherwise when time turned back one hour.

Sorry, my bad, it was Ali and Thief

Alina_Light
27.10.19, 14:58
Same problem for me with the event calendar - I cannot select any of the three rewards.

I also have a similar problem with the foreign ship. I've given all 28 of the Small Construction Provisions and have clicked the tick. But it won't let me click the yellow arrow to dispatch the foreign ship.

I don't know whether these things are related to the clocks going back, but they are happening today.

wfar
27.10.19, 15:09
Same problem. Event calender does not work.

Kit_
27.10.19, 15:32
regarding the calendar: this has nothing to do to with the clock change
after the hotfix there was a bug with the calendar, the first doors were shut again, BB sent a gem mail to all to cover the cost of reopening them
so open all the doors, then open the yellow one

Elco
27.10.19, 15:35
Quick question to all those who posted an issue with selecting a reward from the golden door: do you have ALL previous doors opened?

With the hotfix earlier this week, there was a bug which closed the first 3 doors that had already been opened.
BB sent quickly after a mail containing 300 gems, as this is what it cost to open those (past) doors once again.
Why the need to open all the previous doors? Because you can only collect a reward from a golden door if ALL previous doors have been opened.

wfar
27.10.19, 15:59
That fixed the proble, thank you.

wfar
27.10.19, 16:01
That fixed the problem, thank you.

Alina_Light
27.10.19, 16:11
That fixed the door problem, thank you.

And the foreign ship seems to have gone back to wanting me to use the Small Construction Provisions and clicking the tick. However, it has not registered that I already did that, so the ones I used have disappeared and seem to be lost.

sparkies2013
27.10.19, 17:08
Yup, solved... You need to use those gems that BB sent out to open the first three doors.

MOD_Daz
28.10.19, 06:30
For anyone that may have missed reading the mail from support

https://image.prntscr.com/image/4PMW378uQeuutN3KP2RyuQ.png

timril
28.10.19, 07:26
I have same problem and first 3 doors now shut too???

hellcat_______
31.10.19, 09:32
Event Calendar special door not open.

today and 27.10.2019 doors not open.

the clock jump over the door.

Today clock stop 4 m 14 s. and jump to 31.10.2019 door ..

some bugs ?

Lord-Asterix
31.10.19, 09:44
Hello,
after last update, in the first 3 days of the event calendar i need to re-open with gems.
in the two special door (27-31 October) I can't get the item, i click on the door and on the item but i can't get it.

Thank you

Merged

Kit_
31.10.19, 10:33
the first 3 doors were closed by the hotfix
BB sent everyone a mail, explaining and giving 300 gems to reopen the doors
once you have reopened them and all previous doors are open then you can open the yellow doors

Lord-Asterix
31.10.19, 11:01
ok, all done, thank you very mutch

Ambrusso
31.10.19, 18:57
in the two special door (27-31 October) I can't get the item, i click on the door and on the item but i can't get it. Tanks

Ambrusso
31.10.19, 19:00
Sorry, I did not read the previous posts. The ones described above have corrected the problem for me. Thank you!

Kit_
31.10.19, 19:01
in the two special door (27-31 October) I can't get the item, i click on the door and on the item but i can't get it. Tanks

read up

Ener69
02.11.19, 06:57
ok so because of yet another BB incompetence, i have to use 900 gems

so when will i get them back

Sheddoe
02.11.19, 08:19
ok so because of yet another BB incompetence, i have to use 900 gems

so when will i get them back

Read the earlier posts

qawpaw
02.11.19, 12:19
dont they read watch in their mails

SnowBlizz
02.11.19, 12:50
dont they read watch in their mails

If you accept mail in one go that went with eg explorer loot mails. Easily done.

The really annoying people are the willfully ignorant who were told, repeatedly, on Thursday to open the doors again but could not be convinced and insisted on trying to have cake and eat it.

spiderhunter
06.11.19, 09:03
I used a different computer cannot open some doors now

MOD_Daz
06.11.19, 09:14
Have you opened all previous doors?

There is a total of 21 doors. You can open one door each day. Opening missed doors for gems will cost 100 gems for normal doors and 300 gems for special doors due to a very high value in the calendar.

Details about the calendar can be found in the Dev Diary (https://forum.thesettlersonline.com/threads/37340-Dev-Diary-Halloween-Event-2019?p=355716&viewfull=1#post355716).

czezz
08.11.19, 09:13
I am not able to open any "starred" window in calendar. Clicking on it does not result with collecting reward/item.
I have created support ticket but I have very low expectation to get any help based on my previous experience.

Does anyone have same problem?


Merged

hades8840
08.11.19, 09:57
I am not able to open any "starred" window in calendar. Clicking on it does not result with collecting reward/item.
I have created support ticket but I have very low expectation to get any help based on my previous experience.

Does anyone have same problem?

you wont be able too what you need to do is use the 300 gems BB gave you after the hotfix and open the first 3 windows that you have left you cant open the special windows untill all previous windows are opened

qawpaw
08.11.19, 12:25
read your mails from bb helps a lot
just a thought

ginny31
08.11.19, 17:30
read your mails from bb helps a lot
just a thought

it does problem is if you dont see the mail and it ends up on a different page and you clear all your mail to collect explorer stuff t deletes ur mails too should keep them by default

czezz
08.11.19, 17:59
As stands in the title:
Will opening 3 first door using gems will let to open today's STARED door ?
See screen shot for better understanding


Merged

Fanfas
08.11.19, 19:26
Yes.

czezz
08.11.19, 19:39
Are u sure? There is time elapsing underneath - see attached screen.

Elco
08.11.19, 19:57
This means you have whatever time is left to open this door for free provided you have opened ALL previous doors (thus the other golden doors too).

Once that time has elapsed, you will have to spend gems to open that specific door.

Elco
08.11.19, 20:01
it does problem is if you dont see the mail and it ends up on a different page and you clear all your mail to collect explorer stuff t deletes ur mails too should keep them by default

I fail to see how opting to NOT read mails is BB's responsibility... It's the player's choice.

We all ended with 300 gems gifted by BB, meant to be spent to open the first 3 windows which were reset.
If some players decided to spend those free gems elsewhere and still want to open the closed windows in order to select the rewards from the golden doors, they will have to find gems by either buying them or playing plenty of letters from the Excelsior until they've got enough.
Time is running out...

Areop-Enap
08.11.19, 20:45
Here is BB's mail for those that didn't read it before accepting the gems:
https://i.imgur.com/pc424oi.png

hades8840
09.11.19, 01:50
did tell you in your original post what you had to do