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View Full Version : reward from celebration round 10 only give 1 3-day premium



halv12
08.09.20, 04:29
Someone talked about it yesterday - so checked when collecting reward today - says it will give 2 3-day premium - but I only got 1.

Kodran
09.09.20, 05:04
I can confirm this. Listed reward was 2x 3-day premium coins, but I also just got 1.

Elco
09.09.20, 06:23
Confirm what? Listed where? In wiki?

Wiki is an external site, made by a player from the Polish server and is supposedly based on what can/could be found on the test server.
But as we all know, what might be on the test server, is not necessarily what will be released "live" and I'm not even talking about the mistakes that can be made in the wiki pages (in wiki, it's called the "celebation" for example so who's to say 2x 3 days prem is correct to start with?).

The sole official reference is the dev diary and it says nothing about the amount of premium coins so 1 could just be correct indeed.

hades8840
09.09.20, 07:05
Confirm what? Listed where? In wiki?

Wiki is an external site, made by a player from the Polish server and is supposedly based on what can/could be found on the test server.
But as we all know, what might be on the test server, is not necessarily what will be released "live" and I'm not even talking about the mistakes that can be made in the wiki pages (in wiki, it's called the "celebation" for example so who's to say 2x 3 days prem is correct to start with?).

The sole official reference is the dev diary and it says nothing about the amount of premium coins so 1 could just be correct indeed.

pretty sure it did say 2x3 on the actual game sadly as i have already done it can't go back and look someone else who hasn't done it yet would have to check

just had it checked it is meant to be 2x3 days https://prnt.sc/ue3wf4

Elco
09.09.20, 09:25
pretty sure it did say 2x3 on the actual game sadly as i have already done it can't go back and look someone else who hasn't done it yet would have to check

just had it checked it is meant to be 2x3 days https://prnt.sc/ue3wf4

Then as it indeed says so in the game, we should expect BB to come up with a compensation in a future update (as they said they would for those who purchase some event bundle, also promising 2x3 days but in fact only delivering one 3 days coin).
It would be nice if BB could acknowledge this and confirm the future correction.

SnowBlizz
09.09.20, 13:26
Confirm what? Listed where? In wiki?

Wiki is an external site, made by a player from the Polish server and is supposedly based on what can/could be found on the test server.
But as we all know, what might be on the test server, is not necessarily what will be released "live" and I'm not even talking about the mistakes that can be made in the wiki pages (in wiki, it's called the "celebation" for example so who's to say 2x 3 days prem is correct to start with?).

The sole official reference is the dev diary and it says nothing about the amount of premium coins so 1 could just be correct indeed.

The rewards screen in-game lists it as 2 3-day prem coins, like it lists it at 10 Ranges Support and such. And I onyl got 1. I checked it as someone asked abotu this. Naturally evne though I knew abotu it I forgot to take screenshots. And guildy now mentioend same happening on USA servers.

To those of you asking why we think we shoudl get 2 3-days, this is why:
https://prnt.sc/uebnqm

hades8840
09.09.20, 16:18
The rewards screen in-game lists it as 2 3-day prem coins, like it lists it at 10 Ranges Support and such. And I onyl got 1. I checked it as someone asked abotu this. Naturally evne though I knew abotu it I forgot to take screenshots. And guildy now mentioend same happening on USA servers.

To those of you asking why we think we shoudl get 2 3-days, this is why:
https://prnt.sc/uebnqm

bit late to the party

BB_Trafffer
10.09.20, 11:59
Thank you for the reports - we are looking into it.

Sue1000
11.09.20, 20:26
i also only received 1 3 day premium on completing level 10

Warmfuzzyfeeling
14.09.20, 19:35
Same here! glad to see I'm not alone. I didn't get a screenshot of the reward screen but I got a couple of the quest menu and my star menu if that helps...

Warmfuzzyfeeling
25.09.20, 20:46
Any news on this?

Mortallicus
26.09.20, 15:12
3 day premiums, were awarded twice and each time myself and others in my guild only got the one.

BB_Trafffer
28.09.20, 13:44
So what happens here:

When you use the 1x3 Day Premium Buff, it disappears from the star menu. However, once you will re-login, you will see another 1x3 Day Premium buff (so total of 2x3 Day Premium Buff).

Sorry for the inconvenience!

hades8840
28.09.20, 18:43
So what happens here:

When you use the 1x3 Day Premium Buff, it disappears from the star menu. However, once you will re-login, you will see another 1x3 Day Premium buff (so total of 2x3 Day Premium Buff).

Sorry for the inconvenience!


That sounds convincing so i tried i had 2x1 days and 1x 3day in my menu just used them all so according to you when i logged in again it should of been back and it hasnt my menu is empty

qawpaw
28.09.20, 21:12
i got both mine in star.
so somewhere there must be a server glitch.

BB_Trafffer
29.09.20, 11:18
That sounds convincing so i tried i had 2x1 days and 1x 3day in my menu just used them all so according to you when i logged in again it should of been back and it hasnt my menu is empty

Did you used 1x3 Day before? It will only appear if you have any extra left.

hades8840
29.09.20, 12:52
Did you used 1x3 Day before? It will only appear if you have any extra left.

Dont believe so as i have 6 months worth already up but its possible i activated some in last couple weeks but no real way for me anyway to check

Mortallicus
30.09.20, 18:51
So what happens here:

When you use the 1x3 Day Premium Buff, it disappears from the star menu. However, once you will re-login, you will see another 1x3 Day Premium buff (so total of 2x3 Day Premium Buff).

Sorry for the inconvenience!


I used the one but did not get the second. I do normally buy a year at a time but I am waiting to see what happens with Settlers. I have not noticed the short term premiums working the way you describe is this a new thing? I have a row of 1 days so this must be ether just for the 3 days or new for all.

BB_Trafffer
01.10.20, 12:15
I have not noticed the short term premiums working the way you describe is this a new thing? I have a row of 1 days so this must be ether just for the 3 days or new for all.

It's about the Celebration Round 10 reward. You should get 2x3 days premium, but you will only see 1x3 days premium in your inventory after collecting. However, after using it and logging back in, you will see another 1x3 days premium (so 2x3 Days premium in total).

SnowBlizz
01.10.20, 13:19
It's about the Celebration Round 10 reward. You should get 2x3 days premium, but you will only see 1x3 days premium in your inventory after collecting. However, after using it and logging back in, you will see another 1x3 days premium (so 2x3 Days premium in total).
So which of these 3-day prems is the doubled up one?
http://prntscr.com/ur9odb

Mortallicus
01.10.20, 18:39
It's about the Celebration Round 10 reward. You should get 2x3 days premium, but you will only see 1x3 days premium in your inventory after collecting. However, after using it and logging back in, you will see another 1x3 days premium (so 2x3 Days premium in total).

So new and for the 3 day premium rewards in the event. So we go back to I only got one which was used and I have now logged out multitude of times and not got the second and this happened twice. Seems strange to change a system that has always worked . I know BB like screenshots but how can we prove to you we only got one we had no warning that this new idea was in place . A sadly sour note in an otherwise lovely event. :(