View Full Version : Playing on mac
So I won't be able to play until you guys come up with a mac-supported version of the game? Why didn't you tell us that before? All this time and effort for a game I might not be able to continue playing. If you made it work for Microsoft, you should have been able to do the same for Mac. So disappointing and frustrating.
TiTaKa1503
18.12.20, 15:24
https://forum.thesettlersonline.com/threads/38014
you can read it here when mac client is happening
They've had all this time, why ruin it for mac users? My whole progress will be gone, not to mention I'll miss the event. Not sure what to expect of this game anymore.
SirAndrew80
18.12.20, 15:40
NOTE2: MacOS: We'd like to make further optimisations and polish to the Mac Client, we're aiming to launch it in early January. Currently, only the Windows client is available. We sincerely apologize for the delay.
that means no game for 2-3 weeks for Mac users, just when event starts. What if someone just bought gems to buy something during event ? I agree with jonahs_c that's not the way they should communicate with us.
There was no proper communication about it and, to be honest, no proper effort. They waited to find out the mac version isn't ready on the day we switch to the new client? There isn't even an exact date of when this will get solved. We all know this is a maintenance game, and the fact that there's an event soon, just kills the whole game for me.
No idea if this helps anyone at all but maybe someone who has a mac can look and see ..
https://www.macworld.co.uk/how-to/how-run-windows-apps-on-mac-3660718/
Mannerheim
18.12.20, 15:51
Up till this afternoon the Mac version was promised for todays release until they suddenly changed the post
People asked for a Mac versions weeks ago when the new client hit test server and it was only for Windows so they had time but now it seems they did not properly test it and leave for the holidays
SirAndrew80
18.12.20, 18:08
I tried to download wine but getting this error
0009:err:module:__wine_process_init L"Z:\\Users\\xxxxx\\Downloads\\The Settlers Online Installer.exe" not supported on this system
will dig more into this but my bigsur os can be a challenge as wine is supported only up to catalina version
Dorina_Reese
18.12.20, 20:24
Yeah, I am gutted. All these promises and they don't even leave the option for mac users to play at least until end of year and get part of the event benefits. Nope. Nada. All Mac users just left hanging.
Use a VM for now like Parallels until a client is available in Jan
joanajoanska
18.12.20, 21:14
Thanks a lot, with so much time spent here, some real money spent here all of the sudden i can't play. Im not sure if I come back. Thats not a way you treat customers. Sorry guild but BB won't let me play anymore....
FuzzyBear1
18.12.20, 21:16
I don't see why, as a MAC user, I should set up a Windows virtual machine, the effort to make it work on all platforms should have been made. Not sure if this was their aim but I really am not sure if I can be bothered to play anymore - maybe it is about time I found a similar game that is supported.
kevinblack
18.12.20, 21:42
come on BB give us some answers they are all hiding now
Craftie2004
18.12.20, 21:49
Lets face it, they are not going to revert, as it would die in 13 days - its a goodbye from me after almost 9 years of logging in every day
I have to say, as a Mac user, this update has taken me completely by surprise. It now seems all Mac users will have to wait until January 2021 before a Mac client is released, and this is not even guaranteed. We will also now miss out on this Christmas Settlers festivities. Deeply disappointed in the support teams here, do they not realise that there are a lot of Mac users that like to play this game. Please provide your support and complain if you are also a Mac user that plays Settlers online. Thanks.
lordloocan
18.12.20, 22:05
Download the 14 day free trial of parallels?
So far all these "hacks" have proven not to work and there's no real update from BB. I am deeply disappointed and even more so saddened to say they probably made this the end of the game.
Download the 14 day free trial of parallels?
That won't get you through the event, even if you wait until the 21st to start it. Additionally, it's optimised to work with popular Windows apps like the Office suite and doesn't offer compatibility with less well supported apps. As the downloadable client doesn't even work on many Windows installs, I'm not confident that Parallels will handle it.
kevinblack
18.12.20, 22:14
is there any chance parallels will work to run the game
lordloocan
18.12.20, 22:16
is there any chance parallels will work to run the game
Yes it works, got 2 online using it.
lordloocan
18.12.20, 22:17
That won't get you through the event, even if you wait until the 21st to start it. Additionally, it's optimised to work with popular Windows apps like the Office suite and doesn't offer compatibility with less well supported apps. As the downloadable client doesn't even work on many Windows installs, I'm not confident that Parallels will handle it.
Agree re time sclae but gets them online for now while find an alternative. And does work, got 2 in guild using it.
Yes it works, got 2 online using it.
if i seen right earlier you can pay for that as a monthly subscription cant you? if so not ideal but better pay for a month or two then seat being annoyed (polite term)
lordloocan
18.12.20, 22:26
if i seen right earlier you can pay for that as a monthly subscription cant you? if so not ideal but better pay for a month or two then seat being annoyed (polite term)
From what I see it is an annual subscription, the monthly figure is what it costs per month
kevinblack
18.12.20, 22:33
thanks if parallels works looks like a option will wait a couple of days see if BB come back with anything. dont hold any hope they will fix this in jan so could cost £70 pounds
There should be some free alternatives to Parallels (virtualbox?), you can also run windows 10 without a license for quite a long time (with restrictions, but those don't matter if you only plan to use it for settlers online).
Adobe air is meant to be cross platform, the windows exe file is just the way the files have been packaged together, it should be really easy for a mac/linux client to be packaged in the same way.
sparkies2013
19.12.20, 05:55
Yeah, I am gutted. All these promises and they don't even leave the option for mac users to play at least until end of year and get part of the event benefits. Nope. Nada. All Mac users just left hanging.
Yup, totally agree. They should have at least left open the browser option until the death of Flash.
sparkies2013
19.12.20, 05:58
Download the 14 day free trial of parallels?
That will only allow the VM. You then have to download a Windows OS.
Disgusted, why not release the Mac download asit is now and let us test it for you. If it crashes now and again, we can probably live with that. Come on guys get your act together.
I am very disappointed that us Mac users will not be able to play, I was looking forward to playing the Christmas event, I have put a lot of time and money into this game and think that we have been let down.
lordloocan
19.12.20, 10:35
That will only allow the VM. You then have to download a Windows OS.
Comes with win 10
I am very disappointed that us Mac users will not be able to play, I was looking forward to playing the Christmas event, I have put a lot of time and money into this game and think that we have been let down.
All of you Mac and Linux users could have been happily playing still if TSO guys just left dual play - both browser flash and flash client.
I'm running VMware which is free for single users, I installed windows 10 64bit, then downloaded the client and installed, logged in and let it run, I advise you walk away from your MAC as it said not responding for quite a while, but to confirm the client is running well and I can get into the game without a problem. https://www.vmware.com/uk/products/fusion.html
https://www.microsoft.com/en-gb/software-download/windows10ISO
I'm running VMware which is free for single users, I installed windows 10 64bit, then downloaded the client and installed, logged in and let it run, I advise you walk away from your MAC as it said not responding for quite a while, but to confirm the client is running well and I can get into the game without a problem. https://www.vmware.com/uk/products/fusion.html
https://www.microsoft.com/en-gb/software-download/windows10ISO
Can confirm that this solution works. I've managed to get in using this as well.
Hey BB Mods or Admins!!!
Are you going to do something for Mac users to make up for the lost time and missed X-mas event?
Because I think a "sorry for the inconvenience" or "sorry for the delay" won't be enough.
kevinblack
19.12.20, 17:53
i think all mods and admins have gone into hiding
kevinblack
19.12.20, 17:54
They are not even answering the tickets i have sent them
TiTaKa1503
19.12.20, 18:10
its weekend and they are not working on weekends:) Maybe mods are playing but they cant help any of you on this situation.
kevinblack
19.12.20, 18:17
So they run this update just before the weekend that only works for windows then they all go home and christmas event starts monday lol.
TiTaKa1503
19.12.20, 18:20
So they run this update just before the weekend that only works for windows then they all go home and christmas event starts monday lol.
That exactly correct:)
So they run this update just before the weekend that only works for windows then they all go home and christmas event starts monday lol.
Not quite. It only works on 64bit Windows, so if you're using a home edition of Windows, you can't play either.
borrowed from the german servers may help some may not credit to virusette
For all Mac users - as for Linux users - there is the possibility of setting up a VM and running Windows 10 in it to play with the client.
A bit of reading work is feasible.
What is a VM https://de.wikipedia.org/wiki/Virtuelle_Maschine
Here there is Virtualbox as a host system: https://www.virtualbox.org/wiki/Downloads In
addition the manufacturer's instructions: https://www.virtualbox.org/wiki/ End-user_documentation
Here is a German Tut that seems useful to me: https://www.elefacts.de/test-131-win...und_optimieren
Here are finished images with Win10: https://developer.microsoft.com/en- u ... tual-machines / Selects Windows 10 64 bit.
Windows is free for 90 days. Make a backup of the image before activation, then you can simply import the backup into the VM after 90 days. If you miss that, you'll have to set up a new VM in 90 days.
Which MACs are suitable ?: All with an Intel CPU, OS-X 10.9 or newer, at least 2 cores + 2 hyperthreads, 8 GB RAM and 50 GB of space on the disk. You have to try everything that is less. As far as I know, the completely new MACs with the new M1 processor are still out there, no VMs for x64 Windows are available. And real computers, not Apple TV.
Why Virtual Box? In my experience it is the handiest VM and probably the easiest for beginners.
a few tips on the side:
- Give the VM two cores, 4GB RAM and around 40GB disk space. 1 core and 2GB RAM are also sufficient, but then you only have slow motion.
- use it in fullscreen and remember the shortcut to get out of the VM without having to shut down Windows completely.
- Deactivates everything in Windows that has to do with services and updates (according to the motto: The answer is no). Install a browser of your choice in the VM and then use it for DSO.
- do not install virus scanners and only use them for DSO. I'm not doing this now, but it usually doesn't go really well.
And now in principle: You want to gamble, BB does not yet deliver a MAC client, so move your buttocks. You can cry and moan in other threads.
And google is very helpful with questions.
SirAndrew80
20.12.20, 14:43
hades what's your Mac OS version ?
I have big sur 11.1 ... I was able to get virtual box + install TSO . Seems to be wokring but it's sooo slow. I have put 4 cpu , still it's slow. Have you experienced similar problems ?
I tried the VMware option and it won't run anything. I get the VMWare Fusion window and I opened a 64bit Win10 ISO in it, but it won't boot, it's just stuck at BIOS. no matter how I try to get it to run the OS.
hades what's your Mac OS version ?
I have big sur 11.1 ... I was able to get virtual box + install TSO . Seems to be wokring but it's sooo slow. I have put 4 cpu , still it's slow. Have you experienced similar problems ?
Try VMware, runs just as fast as the PC I use in work.
I tried the VMware option and it won't run anything. I get the VMWare Fusion window and I opened a 64bit Win10 ISO in it, but it won't boot, it's just stuck at BIOS. no matter how I try to get it to run the OS.
Watch the setup guides on the vmware site, I think you have done it wrong.
SirAndrew80
20.12.20, 21:01
Try VMware, runs just as fast as the PC I use in work.
works like a charm, thanks! virtualbox was a nightmare, vmware option is much smoother. Agree .... very fast as the vm's at work :)
It DOES NOT work on Win 7 Pro 64 bit... I am trying to run it for two days already...
It DOES NOT work on Win 7 Pro 64 bit... I am trying to run it for two days already...
Windows 7 end of life was January of 2020...
It DOES NOT work on Win 7 Pro 64 bit... I am trying to run it for two days already...
The problem is that it does not work on Win7 Pro 64bit FOR YOU. It works for many others. Have you tried all the thigns BB posted in a sticky thread somewhere, think News section.
There's is some kind of issue related to what other files are available on your computer, eg Visual Basic runtime dlls and what folders it ends up with. The game assumes you ahve all requiste auxillary files, like eg a brand new 10 install would have.
It's the same kind of deal as on Stema when install games it often adds some obscure Visual Basic stuff at first run automatically. Unfortunatley in this case we don't have an automated process to do this for us.
BB_Trafffer
23.12.20, 12:55
Hello everyone.
As you may have read here (https://forum.thesettlersonline.com/threads/38014-LIVESERVER-New-downloadable-client?p=361209&viewfull=1#post361209), support for 32-bit operating system and macOS will be available in January 2021.
I know many of you are disappointed (yes, I also know other words to put here) with this situation and I fully understand it. We're working hard to roll out this update as soon as possible so you can play on macOS or 32-bit system again until our Unity version is available. Once we complete the transition you will be able to play again from your web browser.
Your feedback is regularly sent to the development team.
Hello everyone.
As you may have read here (https://forum.thesettlersonline.com/threads/38014-LIVESERVER-New-downloadable-client?p=361209&viewfull=1#post361209), support for 32-bit operating system and macOS will be available in January 2021.
I know many of you are disappointed (yes, I also know other words to put here) with this situation and I fully understand it. We're working hard to roll out this update as soon as possible so you can play on macOS or 32-bit system again until our Unity version is available. Once we complete the transition you will be able to play again from your web browser.
Your feedback is regularly sent to the development team.
What's going to happen about us missing the Christmas event? About the months of premium and PFBs going to waste?
What is going to make me want to log in again after BB has made it clear that they don't care about the community here?
Hello everyone.
As you may have read here (https://forum.thesettlersonline.com/threads/38014-LIVESERVER-New-downloadable-client?p=361209&viewfull=1#post361209), support for 32-bit operating system and macOS will be available in January 2021.
I know many of you are disappointed (yes, I also know other words to put here) with this situation and I fully understand it. We're working hard to roll out this update as soon as possible so you can play on macOS or 32-bit system again until our Unity version is available. Once we complete the transition you will be able to play again from your web browser.
Your feedback is regularly sent to the development team.
Seeing we are now at mid January, is there any sort of update as to where the MacOS release is up to? I don't want to think it, but I feel that on the current schedule, the Easter event will launch before Mac users receive any attention. Even a simple "We're making progress, and are yet to have a release date, but are making progress" is better than no communication at all. I appreciate you've been responding where you can Traff, and understand you're only able to tell us what you've been told. Any frustration appearing in this isn't directed your way, but toward the lack of communication from the dev team. Perhaps a nudge to those upstairs on an update may be required?
FatsoTheLarge
15.01.21, 10:38
15 Jan 2021. Any news re. regarding playing on MACOS?
You know, i don't understand this... u had as i know 3-4 months to solve this, what prograammer working for u they couldn't do the mac client? people spending money here to enjoy the game and thousends missed the event 'cuz u sleeping? Or please explain to us. least start to think about how u will compensate people because 100 gem and a geologist not giong to be enough................
limalhadeferro
17.01.21, 12:57
i would say with a bit of luck, Mac users will be able to play come easter, and i'm being optimistic, given the immense lack of competence on bb's programmers part, and since even the windows version has problems, i would say that what i've just said is not that big of a stretch to imagine, plus, early january is out the window, so, you can see where this is all going…
i for one, and like many other have stated before me, believe bb owes Mac users not only an apology, but compensation (we lost so far, at the very least 400 gems, and a couple of new buildings and or new gens) for us missing the christmas event, because yes, the christmas event could have been played using the old flash version of the game and because bb said there would be a Mac version of the game upon release of the new version.
and no BB_Trafffer, you guys are not working hard to roll out anything as soon as possible, because working hard would have been before the release, now, is just doing something you owe and are behind on delivering it…
this is starting to look like a another cyberpunk :D :D :D :D
maybe bb or even ubisoft should be sued for this, maybe that would teach them not to promise something just to leave people hanging, we have politicians to do that, we dont need the gaming community to do it aswell.
BB knows exactly how many people are playing with Macs, Linux, or 32bit Windows installs because the TSO site should be capturing that information when you log in. It's trivial to have a tracker that records the OS and browser version in the log-in flow. They knew how many players this would affect and went ahead with this 'upgrade' anyway.
Also, it's been exactly a month since the last news on the TSO main page, and there are no updates or acknowledgements about the progress for nonWin64 players.
limalhadeferro
19.01.21, 10:21
Christmas event is gone, the Valentines event should not be far away, does this mean all non win64 players are going to miss yet another event?
lordloocan
19.01.21, 11:27
Christmas event is gone, the Valentines event should not be far away, does this mean all non win64 players are going to miss yet another event?
Hya limal. Have a check and see if your PC will support 64 bit versions of Windows as many machines were installed with 32 bit even though 64 would work. If it will take 64 bit then why not move the PC from 32 to 64?
BB_Trafffer
19.01.21, 14:49
Christmas event is gone, the Valentines event should not be far away, does this mean all non win64 players are going to miss yet another event?
I know many of you are waiting for an exact update date for Mac OS and Win 32-bit support. As soon as everything is set, we will announce it.
So what happened to 'early January'?
Heraclites
19.01.21, 18:09
Hi FTL, same question here. Feels bad man ;-)
limalhadeferro
20.01.21, 13:23
Hya limal. Have a check and see if your PC will support 64 bit versions of Windows as many machines were installed with 32 bit even though 64 would work. If it will take 64 bit then why not move the PC from 32 to 64?
i have a Mac lord, so i am waiting for a Mac version of the game as it was promised by the developers, which was not delivered (what a shocker that was…)
and i'm not doing any workaround (like installing windows on my machine) to play a game that i was playing natively just a month ago… thank you for your concern though, i know you mean well ;)
I know many of you are waiting for an exact update date for Mac OS and Win 32-bit support. As soon as everything is set, we will announce it.
we all know that nothing just magically appears done, and the programmers are (at least we all hope so, but i wouldn't put my money on it though) working on this, but the thing is, this is a missed deadline on a promise by the game developers, and we already missed so much of the game, and will probably miss more and not because of us, but because bb didn't deliver on the promise made to the players.
you guys better give us some nice rewards for missing so much of the game… and i don't mean rainbow buffs neither…
Come on BB, early January you told us. But you didn't mention what year. Maybe 2022…?
Yeah, I wonder what are they going to do for us if/when the mac version will be up and running.
BB?
FatsoTheLarge
24.01.21, 10:35
Hi Hera. Just logged in for daily check for game access. No luck. I am not planning on messing around with windows. :-D
Heraclites
24.01.21, 15:18
Hi Hera. Just logged in for daily check for game access. No luck. I am not planning on messing around with windows. :-D
Me neither FTL, so I check twice a week, not much hope though.
limalhadeferro
25.01.21, 09:49
BB meet deadlines like politicians keep campaign promises :D :D :D
I guess there is still no chance to play for Mac users. Or I just missed the update?
limalhadeferro
04.03.21, 18:05
I guess there is still no chance to play for Mac users. Or I just missed the update?
you didn't miss it, BB did :D :D :D
it's the middle of April now, the start page still only shows Windows options
I wonder if there will be compensation for people like us who haven't been able to play since Xmas and missed at least 4 events in that time.
I wonder if they will remember to remid those of us who haven't been able to play that the Unity version is ready and that we can finally log into the game once more?
My guess to both of those is 'no'...
Be a firm No on the first.
And I say Maybe on second. BB_Trafffer did indicate in chat when asked whether they would be contacting all players when Unity was ready that they would.
But they also said this woulda been on Unity ages ago so...
shame, came back to check the game out and theres no web browser version anymore and i use Mac... guess I cant play.
BB_Trafffer
07.06.21, 10:16
shame, came back to check the game out and theres no web browser version anymore and i use Mac... guess I cant play.
Hello Andynnin!
We are currently transitioning from Flash to Unity - once done, you will be able to play again on your Mac via Web Browser. We are now approaching the live version’s release; the exact date of the release will be communicated in the near future, however, you can already test the Unity Test Version on our Test Server (https://www.tsotesting2.com/en).
limalhadeferro
07.06.21, 15:36
shame, came back to check the game out and theres no web browser version anymore and i use Mac... guess I cant play.
hehehehehe, guess you've been away for quite some time now…
i'll give you a quick recap on things: basically, the unity version of the game to replace the flash original game, was released right before the easter event and we've been playing it ever since :)
oh wait, sorry buddy, my bad, that's the wrong recap, that's what BB told us it would happen :D :D :D :D :D :D :D :D
in reality, in december just before the xmas event, the game was supposed to have an in between version of the game, while the unity version was being finalized, but there was no in between version of the game, at least not one that worked for all. Mac, Linux and a lot of Windows users actually, were left out in the cold, because the game would not work for them.
after botching the first official realease of the game, it has been one failed launch after the other, and if you look at Trafffer's reply to your post, you'll see he wrote that the game would launch in the near future, but that's whats they've been saying since december, so i wouldn't put too much stock on it ;)
i would say come back in like 2 to 3 years time, maybe by then something has been released????
yea, maybe The settlers Alliance :P
Hi all! I need a help. From yesterday I playing on Mac (Air M2) and I have no problem to enter ito game with Safari browser or Chrome, but I have a big problem because everything is so small that I can't read the letters. I can't read chat window or load army to generals, read quests... For example: imgur.com/a/IFrTkGs
How can I enlarge the letters?
BB_Trafffer
04.05.23, 12:31
Hi all! I need a help. From yesterday I playing on Mac (Air M2) and I have no problem to enter ito game with Safari browser or Chrome, but I have a big problem because everything is so small that I can't read the letters. I can't read chat window or load army to generals, read quests... For example: imgur.com/a/IFrTkGs
How can I enlarge the letters?
The game is working now on macOS.
If you have an interface that's too small, please open the In-Game settings and turn off auto-scale (bottom option). Then you can resize the interface as you like.
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