View Full Version : [Feedback] Roadmap Change: Unity Version
BB_Trafffer
17.03.21, 13:14
Please feel free to leave your thoughts and comments on the Roadmap Change: Unity Version.
The original post can be found here (https://forum.thesettlersonline.com/threads/38137).
Kind Regards,
BB_Trafffer
So again we are lied too and the only reason we have been told now is because you had no choice as easter is upon us.. carrot and stick anyone
BB_Trafffer
17.03.21, 14:38
So again we are lied too and the only reason we have been told now is because you had no choice as easter is upon us.. carrot and stick anyone
As you can read in our timeline news here (https://forum.thesettlersonline.com/threads/37973), we made it very clear that these timelines might change:
We do not have fixed dates for every step. Some steps might move a week later or earlier so we want to avoid confusion by giving estimated dates that might change. Instead, you can see roughly when each step will take place.
One last note. Please be aware that especially during these times even the best-planned and most beautiful timelines can be tricky to adhere to. Thus, we ask for your understanding in case of unforeseen changes in timings.
I know this is disappointing and I want to apologize for it. The dev team is working and we are approaching the release of the Unity version, which will give us many more possibilities and bring back the ability to play from the web browser.
Is it may 2021, 2022 or 2023 ?
Honestly what is it you are doing??
We have players - your loyal customers who are not able to log in - well I dont know if they will be able to after you have new server ready - I would not be surprised if they cant.
Are you even aware of the problems the current solution has?
we are maybe able to log on
We think we are on - we can write in the chat - but then when we try to sent a trade- to accent or sent a loot spot or to sent explorers, or go to an adventure we find out that we are really not - we are timed out - we dont always get told - we are just left in limbo where what we do is not registered by the game. No I have not reported it to support - as I know everyone have the same problem and the support will just tell me that I am writing on a know issue - tell me to clear cache or to sent screenshots- the bot answers are really not worth the trouble.
ClarenceDuPont
17.03.21, 15:42
Nice update, thanks.
2-3 weeks and currently targeting May is better than "in the coming days" then nothing for weeks.
Here's hoping no major issues on the road to this, the sooner I can get any flash related content off my systems, the better I will like it.
Thanks for update, always reassuring to know where we're at I think. Delays in any project are to be expected, better to extend development time than go live unready.
Thanks for update, always reassuring to know where we're at I think. Delays in any project are to be expected, better to extend development time than go live unready.
I agree, I hope to see all my good friends during Easter Event
if wiki holds, it looks to be great event
It is a wise decision. Since the easter event is upon us and after for long months there is nothing in the game it is good to see that you postponed the change. I am glad for that. Thank you!
all we have ever asked for is to be informed. ty bb.
nice to know we're almost there
if anything, you could keep it just like this and release it with an Anniversary event all the way in September.
Never took the timeline serious to start with as the chances were slim to none of it happening. I am still waiting for the announcement that BB have decided the client is working so well they have decided to stick with it.
lordloocan
17.03.21, 19:25
Cheers BB for the update, at least it seems you are still working on it.
I do hope you can find some way to compensate those players who have been unable to login and will have missed a number of events and may well have gem pits that have stopped producing.
AmySafeunderdark
17.03.21, 19:28
Nice update, thank you.
Love,
Amy
Thanks for the update!
As many players already stated - it is always good to know where we are at the moment. Delays are always unexpected but it is better to hear about them than sitting in the dark.
limalhadeferro
17.03.21, 23:47
what a total shocker :D :D :D :D
another deadline missed :D
dont worry BB_trafffer, i don´t think anyone takes anything that bb says to the bank ;)
but since you are in a mood of defending the dev team, maybe you should consider this, when you set a timeline, you are supposed to keep it, in the real world, deadlines missed more often than not cost jobs. bb was the one that set the timeline, which has been missed every step of the way, and this is called incompetence. sorry, there is no other word for it. plus, it's not like the end of flash was announced yesterday and caught the dev team by surprise, they had quite a few years to address the change in platform, but here we are, being blown smoke up our a****.
so no, this is not acceptable behaviour from a company that takes money from their clients and just keeps telling them all "dont worry, we are working on it" and missing deadline after deadline, after deadline, because if we take into consideration your defense that sh** happens, then by all accounts the game will never work on unity, because there is always the unforeseen element, making the unity version of the game just a unicorn in the digital world.
it's very simple, if you guys dont want to be accountable for the timelines you guys set, than dont set them.
it's better to just say "we are working on it, and it will be ready when it's ready".
at least that's not a lie, and we will know for sure that the game will never be ready.
STOP setting deadlines you know you are going to fail.
this is the 4th event that i and a lot of other players are going to miss because you guys are simple just bad at your jobs.
dont take this the wrong way, but it's totally ridiculous what you guys are putting the players through.
even the players that are able to play, have issues all the time, it´s like the game never abandoned flash :S
what have you guys been doing all these years that flash was known to be at an end?
because it wasnt working on the unity platform, that's for damn sure.
and it wasnt working on the flash version neither because that badboy had bugs up the ying yang.
please stop lying and just say the truth, "it will be ready when it's ready".
the truth hurts, but at least its real…
Is this initial unity update for the test server going to be solely for those who can currently access the game on a microsoft OS, or is it going to be open for all users on all platforms (such as Mac or UNIX based OS)?
all we have ever asked for is to be informed. ty bb.
Yep, much better than treating us like mushrooms. Now need the same standards when it comes to upcoming maintenance downtimes.
Sadly, seen another good friend from the closed beta days finally give up last night. The shambolic login changes finally proved too much, and still so many unable to play until Unity is up and running just shows how important it was to have started this migration in the years Flash's shelf life was known to be expiring, not started at the 11th hour as it has been.
And, just to rub salt in the wounds, we get a "Happy Hour" 3 days after event ended, and the nice bundles from event shop are no longer available. :(
Think this is the first time since 2011 we've not had a gem sale just before, or during event unless you count that ill-fated Black Knights prank that was hastily pulled.
Lost yourselves a sale there. :(
badjabadjabadja
18.03.21, 09:36
My understanding is that this sort of development always takes longer than expected as unforeseen problems will crop up, & testing will reveal extra problems that push the release date back further. My preference will always be for companies to take their time & release a stable version, rather than rush it to meet a deadline & drop something buggy on us. Thanks for the update BB & yup: dev timeline =/= deadline.
On an unrelated note, I've finally validated my email after only 2 years - missed the original email & could not find anywhere in the forum to re-send that so I could post! Actually there was a post in 2012 about it, but no ref to where the validation link was. I think my finally migrating to Ubi logon resent the email - & that took several attempts to get sorted out as well!
please do not stop legacy accounts yet - i cant login with ubisoft and have to wait until 10th april for the account that i created can be deleted as neither tso support or ubisoft support have been able to fix the problem so have to create a new ubisoft account and try linking again. i cant log in to the downloadable client so am hoping to be ready with a new ubisoft account that links to my substantial island that i have been working on for over 5 years without having to start again when the new unity platform is ready
The new release date sound like a smart move to me. Bound to be a few bugs to sort out. Also people still struggling with the new login let alone anything else.
Easter event is the best one I think, so its good that it wont be spoiled. :)
Have a great day, and remember to hug a friend today.
bazsabazsa
18.03.21, 12:55
Yessss
BB_Trafffer
18.03.21, 14:39
Folks, please do not offend each other in the discussion. If you have any technical issues and the support team is unable to help you or you have an issue contacting them, remember - I'm here to help so you can send me PM or whisper in-game and I can see what can be done to help you.
lordloocan
18.03.21, 17:32
Folks, please do not offend each other in the discussion.
Read the whole thread and still cannot see where people offended each other. Any negatives seemed to aimed at BB.
Read the whole thread and still cannot see where people offended each other. Any negatives seemed to aimed at BB.
That was because the post was deleted
lordloocan
18.03.21, 21:51
That was because the post was deleted
ah, cheers
Thanks for update, always reassuring to know where we're at I think. Delays in any project are to be expected, better to extend development time than go live unready.
Hey buddy... lol guess we'll see each other later then sooner... remember our guild talks about the roadmap dates... summer is looking good right now... lol
Thanks for the update and thanks for actually going through with such a massive task as to rewrite the entire game client to port it to a new platform. I fully expected this game to die with Flash as so many other things did.
keep up the good work and hope to see Unity go live soon, will be nice to see our Mac players back too if they remember!!
Hey buddy... lol guess we'll see each other later then sooner... remember our guild talks about the roadmap dates... summer is looking good right now... lol
Hey pumpkin :) Nice to hear from you again, where the heck you been? We're missing you in guild. When you coming back to enlighten, inform & annoy the hell out of us? lol
It is a wise decision. Since the easter event is upon us and after for long months there is nothing in the game it is good to see that you postponed the change. I am glad for that. Thank you!
So the event is more important than the players who have not been able to log in at all since we had to use the client. - I would say that it is more important to make sure that all the customers who had played this game for years are able to log on an play. than to make sure that those of us .- who can log on - are able to have an event.
limalhadeferro
20.03.21, 11:30
So the event is more important than the players who have not been able to log in at all since we had to use the client. - I would say that it is more important to make sure that all the customers who had played this game for years are able to log on an play. than to make sure that those of us .- who can log on - are able to have an event.
that is the kind of player base this game has, they can't see past their own shadows :(
that's just sad…
i bet if all the players that are defending bb for their laziness weren't able to play, we would be listening to a different tune than the one we're constantly seeing in most comments…
quick side bar here for BB:
do you guys think that the game will be ready for the Christmas event? i don't mean this years Christmas event, no God no, i don't want to rush things, i mean next year's Christmas event. will a year and a half more be enough for you guys to complete the task you already had 4 years to accomplish be enough you think?
this is some serious bul****, delay after delay, after delay after delay…
you better make it up to the players that are missing all this content from events, and i don't mean no free bul**** buffs neither, i mean some gens, buildings and geos goddammit. this is the 4th event a lot of players will be missing because you guys can't do your jobs.
4 years goddammit, 4 years!!!!!
come on dev team, get your act together, it's just your job, how hard can it be to do the job you said you could do on your resume?
There are two sides of the story. BB has made the game available nonstop, albeit with not so broad support at all times. In this transition time first Win64 machines were supported, then support for Win32 ones was added. Apart from that smart players published hacks enabling to play the Client on Apple and Linux systems also. While the hacks may not be applicable to everyone, nearly everyone can get cheap or free used Windows laptop or PC. I had to get mine to be able to play (and no, I'm not a rich man swimming in cash). No amount of whining or criticizing players who use Win machines or insults thrown at BB team will bring Unity version faster. Sometimes you just need to step down from your glorious bossy know-it-all-better-then-thou gamer pedestal, use common sense and do what needs to be done.
There is only one side of this story - they decided to ignore the fact that the Flash is being laid off by Adobe and the browsers and started working on Unity waaay too late. There is no other sides etc. And I am not currently talking as a gamer, but as someone who has experience in the IT field in software development.
geez luise
it's a game , nothing life threatening.
can't play it, just move on till it's ready (or not)
wanna play it, sort out windows then, till next step is ready .
as for demanding compensation for missing out on events :))))).
instead of crying in here about it, scribble a ticket and see what support has to say about it. make it official
geez luise
it's a game , nothing life threatening.
can't play it, just move on till it's ready (or not)
wanna play it, sort out windows then, till next step is ready .
as for demanding compensation for missing out on events :))))).
instead of crying in here about it, scribble a ticket and see what support has to say about it. make it official
Would be a waste of time - there is no support - just a bot answering,- either - pls clear cache, you are writing on a known Issue, or can you sent us sceeenshot.
If you decide to de the last option - then they will tell you that the ticket has been closed and set as solved.
There is only one side of this story - they decided to ignore the fact that the Flash is being laid off by Adobe and the browsers and started working on Unity waaay too late. There is no other sides etc. And I am not currently talking as a gamer, but as someone who has experience in the IT field in software development.
So which games have you ported from one system to another? :) So we can check the quality and relevance of your IT experience. :)
So which games have you ported from one system to another? :) So we can check the quality and relevance of your IT experience. :)
could be from a floppy disk to a cd, back in the days :)
if that's the case, i have IT experience too
lordloocan
21.03.21, 10:40
From German server login page:
March 20, 2021 Preparation: Ubisoft login
Dear settlers,
After the elimination came as a surprise for some settlers and thus various problems arose, we would like to give you the chance to migrate again for a short time by reactivating the legacy login. You can find the instructions here .
Should you still want to wait until the legacy button is completely removed and do NOT migrate, you should check the following data:
• The email that is stored in your account. You can view and change them under "My Profile" on the start page. If it is no longer up-to-date, please change it.
• Remember your passwords. The browser's memory function will not help you. You have to know the passwords and type them in by hand. Should you no longer know your passwords, please use the legacy button under "Forgot your password" to resend and remember!
Please never share your passwords! We would never ask for it either.
Thank you for your comments and your understanding.
BB_Kumakun
that is the kind of player base this game has, they can't see past their own shadows :(
that's just sad…
i bet if all the players that are defending bb for their laziness weren't able to play, we would be listening to a different tune than the one we're constantly seeing in most comments…
quick side bar here for BB:
do you guys think that the game will be ready for the Christmas event? i don't mean this years Christmas event, no God no, i don't want to rush things, i mean next year's Christmas event. will a year and a half more be enough for you guys to complete the task you already had 4 years to accomplish be enough you think?
this is some serious bul****, delay after delay, after delay after delay…
you better make it up to the players that are missing all this content from events, and i don't mean no free bul**** buffs neither, i mean some gens, buildings and geos goddammit. this is the 4th event a lot of players will be missing because you guys can't do your jobs.
4 years goddammit, 4 years!!!!!
come on dev team, get your act together, it's just your job, how hard can it be to do the job you said you could do on your resume?
Harry? ... Is that you?
Areop-Enap
22.03.21, 06:02
where is waldo
You are more likely to find him on the American TSO forum...In the UK you should be searching for Wally. :P
You are more likely to find him on the American TSO forum...In the UK you should be searching for Wally. :P
;);)
Graciethecat
15.04.21, 22:21
Any updates? We are now at 4 weeks after this updte on 3/17/21
"Unity Test-Server: You will soon be able to take a first look at the Unity version yourself. We are currently planning to give you access to the test server within the next 2-3 weeks."
1350 this is the number of days what is passed since Adobe announced the end of flash. Just saying, no pressure guys...........
limalhadeferro
28.04.21, 12:22
the new unity based game can´t even handle the test server, how will it handle the real world game with all the players logged in?
this does not bode well for the unity version…
new delay in 3, 2, 1…
BB_Trafffer
30.04.21, 13:58
the new unity based game can´t even handle the test server, how will it handle the real world game with all the players logged in?
this does not bode well for the unity version…
new delay in 3, 2, 1…
The Unity Test Server does not have the same capacities as our live environment, there may be longer loading times or decreased performance. In the first hours of the launch, we saw a lot more players than we expected. We were working on our server, so access should be much easier now.
limalhadeferro
02.05.21, 10:56
" we saw a lot more players than we expected"
you see?
this bothers me some, because that's twice you've said it, and it just sounds even worse the second time around…
you weren't expecting players to test the game they've been waiting to play for months now? :D :D
this is why i said the game wont be able to handle the "real world" environment, because of remarks like these.
time will tell i guess...
you see?
this bothers me some, because that's twice you've said it, and it just sounds even worse the second time around…
you weren't expecting players to test the game they've been waiting to play for months now? :D :D
this is why i said the game wont be able to handle the "real world" environment, because of remarks like these.
time will tell i guess...
It's server capacity, not Unity functionality. Live servers have connection capacity related to the usual traffic, so does test server. Servers can get overloaded by "too much" traffic. Overloaded test server (at first launch) says nothing about performance of live servers. They should do just fine as with Flash. If Unity demands more traffic then Flash, which I assume it does, capacity of live servers will be increased. No need to worry ....... :)
Overloaded test server (at first launch) says nothing about performance of live servers.
Performance testing is part of the testing that should usually be done before application goes live, and, originally, the test server was provided for that exact purpose. So you're wrong on 2 levels ;)
1) test server should naturally have higher capacity than live servers to verify what is the amount of resources needed for live servers to work properly before they have any chance to fail
2) it also shows they fail at executing usual testing strategy, if they cant even provide enough resources for players to do functional testing, let alone load testing.
It says ALOT about the issues that can be there few months from now.
DorotheusII
02.05.21, 18:38
you see?
this bothers me some, because that's twice you've said it, and it just sounds even worse the second time around…
you weren't expecting players to test the game they've been waiting to play for months now? :D :D
this is why i said the game wont be able to handle the "real world" environment, because of remarks like these.
time will tell i guess...
Tracy Island, Buzz lightyear. are you getting the picture.
Performance testing is part of the testing that should usually be done before application goes live, and, originally, the test server was provided for that exact purpose. So you're wrong on 2 levels ;)
1) test server should naturally have higher capacity than live servers to verify what is the amount of resources needed for live servers to work properly before they have any chance to fail
2) it also shows they fail at executing usual testing strategy, if they cant even provide enough resources for players to do functional testing, let alone load testing.
It says ALOT about the issues that can be there few months from now.
They didn't do performance testing this time. They just wanted to show you that they really are working on Unity and have some work done so that the scaremongers stop creating conspiracy theories. :) Obviously not everybody will be satisfied and some scaremongers will continue.
limalhadeferro
24.05.21, 16:03
may is practically out the window, and the new launch date appears to be june now, since the summer event is in june, which means, yet another deadline missed by BB, what a total shocker :D :D :D :D :D
and people thought that cyberpunk's launch went sideways :P
this launch timeline set by BB looks a lot like a mexican soap opera :D :D :D …being that the only difference between the two is that the soap actually runs :D :D :D :D
…i must say, BB's programmers must be the worst in the world. i just have a question, do you guys look for the worst or are they just atracted to that company? :)
maybe the covid virus did,,, so that there fever at work at BB
limalhadeferro
28.05.21, 10:46
maybe the covid virus did,,, so that there fever at work at BB
:D :D :D :D :D :D
yeah, that was probably it :D
Please - pretty please wait - don't implement anything until you have a version that actually works.
I don't know what you fixed- I don't know if you implemented the fixes to the test server. But if you did not, how can you know they works??
I do know that when I last was online on test, it was not a well working version. If you put that mess online you will make people stop playing.
I also know that I have not been able to log on to test for around 3 weeks now.
https://prnt.sc/19npsbb
With the quality of support you will shut out players one by one, when their island data is corrupted, and they are told that it is a known issue, that it is already fixed or that they must reset cache. Only thing I did that can have caused my problem is to sell settlers in harbor.
I don't think you will find many players that are so keen on this game that they will set aside 2- 4 hours a day to sent out specialists. Or put up with the time differences between server and game, and the zone refreshes and the ..................
BB_Trafffer
09.07.21, 07:44
The "live version" is different from the test server - it will contain updates.
The "live version" is different from the test server - it will contain updates.
Well that is somewhat not very convincing. We know from the past that must new stuff BB makes has lots of buggs, so a new version that has not been tested, please no.
The "live version" is different from the test server - it will contain updates.
you said this in chat also problem is then who has tested the new version who has spotted the new or old bugs that have meant to have been fixed yet havent? because you dont have the staff to have thousands of hours of testing done thats why you have relied on us the players to do that... but we cant if it is not uploaded to the test server first so we can play it... the test version still has bugs that have not been dealt and I can pretty much guarantee come the 21st I will be here saying you didnt fix it etc etc
The "live version" is different from the test server - it will contain updates.
I feel similar way about untested "live" version. I actually expect lot of bugs for first few months, so not looking forward to it. The fact of i"live" version not being seen by any players amplifies that feeling. There was too much non-functionality in what we were able to see and I don't think "live" version will be much better then that. Which will probably result in my very reduced playing after bugged Unity version goes live. In my mind there is no doubt it will be bugged.
They didn't do performance testing this time. They just wanted to show you that they really are working on Unity and have some work done so that the scaremongers stop creating conspiracy theories. :) Obviously not everybody will be satisfied and some scaremongers will continue.
If that was an attempt to show that they are working on it, I am even more scared. They have had more than 2 years and that is the best attempt :p
all we have ever asked for is to be informed. ty bb.
Sadly nothing to be thankfull for - they just keep on misinform us, and then they place a bomb on us by making a downgrade of the game to a bugged unity they told us would be fixed before release.
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