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View Full Version : Game broken following 23Mar21 update...



TheFlush
23.03.21, 15:46
Following today's update I'm having several severe graphical problems. No text in any of the Chat tabs, Star and Mayor are completely empty, no text on any of the Quests, and in the lower ribbon I can't select players or select between All/Friends/Guild. Also, the game doesn't adjust to fit a resized window.

I have tried the following but nothing has changed...
- uninstall/reinstall the Client
- restart the PC (Win10/64)
- restart the internet cable modem (Virgin Media)
- install TSO onto a completely different and fresh computer

It seems that not everyone is affected, but this does completely prevent me from playing.
Ticket raised, but based on previous experience I doubt I'll get any response.

Any suggestions (helpful ones, please) ?

Corp
23.03.21, 15:59
At least you can get into the game, Flush. :)

I am faced with the same issue I face after every 'update' since the demise of Flash....

"Your client could not be updated!"

TheFlush
29.03.21, 08:24
Update...
Its definitely a compatibility problem between my Island's database and the post-23Mar21 Client.
No change following today's update.
Not a peep from Support.
I guess I'm in the cold, joining the massing crowd of those who are also unable to play.

JohnRo79
29.03.21, 12:36
have you tried testserver? is it working ok for you?

TheFlush
29.03.21, 12:49
Hi JR.
I have tried a friend's account and that works perfectly.
When they tried my account they experienced the same problems as I do.
Both 32-bit and 64-bit Clients exhibit the same rendering faults.

BB_Trafffer
01.04.21, 12:05
Hey TheFlush!

Please check your forum inbox, I sent you a PM.