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View Full Version : Bug on new Book Binder Buff



sanadar
04.04.21, 23:08
This is on the true love buff that is supposed to be 300% on the bookbinder for 18 hours. Its applying as 200% and when applied you cannot close the bookbinder window. Sugar (200%) generates a Tomb in 4 hours. True Love generates a Tomb in 4 hours.

Also the buff icon covers the vast majority of the X. There is only a TINY spot to find the X.

Sanadar

meggy
05.04.21, 01:40
Until BB have time to sort this, pressing Esc works to close bookbinder.

generalu72
05.04.21, 06:43
Move the mouse cursor to the right side of [X] button untill it get highlighted and you can close the window.

sanadar
05.04.21, 13:54
LOL the X is just a minor issue and more of a cosmetic issue. How about the buff is not applying 300%?? A bit more pressing than the X.


San

JohnRo79
05.04.21, 17:13
or just click on another building. done

Axecairne
07.04.21, 12:13
#1. Buff speed is definitely the more important issue and I was initially excited by the new and better buff option. The description text in True Soul Mate buff, Lovers Statue, Easter Merchant and Easter Dev Diary all mention +300% (or plus 300 percent) so that should be x4 times faster than the original speed. A Tome on level 6 building would be 3hrs instead of 12hrs or with Sugar Glue, 4hrs (+200) as indicated in original post. The speed and not just the text should be fixed.

#2. If reaching for the ESC key is too much of a strain; click the resource bar at the top middle of screen then close the storage window that appears instead. It seems the True Love icon is too big or in wrong position, a minor annoyance in comparison.

BB_Trafffer
08.04.21, 12:42
The wrong behaviour of "True Soul Mates" was reported to our dev team.

Amorp
08.04.21, 19:36
#1. Buff speed is definitely the more important issue and I was initially excited by the new and better buff option. The description text in True Soul Mate buff, Lovers Statue, Easter Merchant and Easter Dev Diary all mention +300% (or plus 300 percent) so that should be x4 times faster than the original speed. A Tome on level 6 building would be 3hrs instead of 12hrs or with Sugar Glue, 4hrs (+200) as indicated in original post. The speed and not just the text should be fixed.

#2. If reaching for the ESC key is too much of a strain; click the resource bar at the top middle of screen then close the storage window that appears instead. It seems the True Love icon is too big or in wrong position, a minor annoyance in comparison.

"Buff speed"? The description in the shop, even in the diary, announced the buff as a x4 production output buff and not as a production speed buff lmao.

Lets say they fix the speed buff, the buff would still be the wrong buff and not the one originally announced??

Many people bought this building knowing its an output buff and not a production speed buff.

Trafffer i hope you are reading this and report the actual "wrong behaviour" of "True Soul Mates" and if you won't give us the output buff players who bought this building should get a refund.

Axecairne
09.04.21, 05:55
Good point on the above, both wording and multiplier are a mismatch to what was delivered.

mrnjau
13.04.21, 10:01
"Buff speed"? The description in the shop, even in the diary, announced the buff as a x4 production output buff and not as a production speed buff lmao.

Lets say they fix the speed buff, the buff would still be the wrong buff and not the one originally announced??

Many people bought this building knowing its an output buff and not a production speed buff.

Trafffer i hope you are reading this and report the actual "wrong behavior" of "True Soul Mates" and if you won't give us the output buff players who bought this building should get a refund.

Amorp, completely agree with you, production time has to remain, but the output should be +300%, so BB pls fix this asap.
If this buff was developed to reduce the time, I wouldn't consider to buy the building and spend eggs for upgrade as well.

BB_Trafffer
14.04.21, 13:47
Hello everyone, I have an update to share.

After investigation, we found that it was indeed just a localization error, especially as no "new buff" was announced. With the upcoming version update, the localization will be adjusted so that this buff works as intended (no longer output +!). We have read and noted the wishes about a "buff with output+". It Will be reviewed, but we cannot specify a timeframe. However, the lovers statue will remain as it is with an adjusted/fixed localization.

If you still have any concerns/issues please contact our support team directly.

mrnjau
20.04.21, 10:21
If true soul mate is not +300% I wouldn't bother to buy lover statue at all and spend more then 10k eggs ...

Amorp
20.04.21, 11:01
Yeah, so based on your answer BB, when do players get the refund for the statues?

fishslice
20.04.21, 20:21
'just a localization issue' makes it sound like an error in translating the language localisation files but this simply cant be true. If that was the case then why are people complaining about this here on the EU servers, the test server, the US servers and the Germany servers? Can BB explain where the localisation has been applied correctly?

Like many others, I bought the Love Tree and in part this was based upon the description as supplied by BB - to be told that this is now an incorrect description and 'just a localisation issue' leaves me with a very large amount of mistrust of BB.

In summary, BB remain a company that in my opinion don't invest in sufficient testing, don't listen or react quickly enough to the community on their test forum (or other forums) or care about the messaging they give us. Just when I thought they was trying, I seem to be proved wrong and my frustration remains.

Why not just admit the truth. It was a mistake or an error that wasn't picked up by the designer(s), coder(s) and user experience testers.

JohnRo79
21.04.21, 04:43
Why not just admit the truth. It was a mistake or an error that wasn't picked up by the designer(s), coder(s) and user experience testers.

even then, buff still won't work as it should. next update will fix it

Max_turtle
21.04.21, 08:04
if i get it correctly it only speeds up the production but not increase it

sanadar
23.04.21, 01:20
Okay thanks for explaining something without conveying any information. I have no idea what you mean by your post BB_Traffer.

1) is the buff working as intended?
2) is the buff going to be produce books faster than Extravagant Sugar Glue buff when "fixed"?

I would ask more open ended questions but afraid I will not understand your answers. Can you please answer those two questions with a Yes or No?

Thanks

Sanadar

Amorp
23.04.21, 18:39
yes yes

BB_Trafffer
30.04.21, 12:44
Folks, if you have any concerns/issues about the buff please contact our support team directly.

The current buff behavior is intended, only the description was wrong/misleading.

Niclin
30.04.21, 14:19
.

Amorp
07.05.21, 13:17
Folks, if you have any concerns/issues about the buff please contact our support team directly.

The current buff behavior is intended, only the description was wrong/misleading.

Sure, thanks for letting us know.

Now, also let us know when you guys will refund the players for buying the misleading building.

ambandil
07.05.21, 16:57
event is over, so no refunds as the shop is gone already

Amorp
12.05.21, 10:08
so what? it shouldnt matter, it was asked during the event too and still no answer

not like we will get this building either way for gems in the merchant or in the other events lol

Thorwik
25.05.21, 21:48
Why release a new buff that is exactly the same as an existing one? The description promised it would be better than extravagant sugar glue.

JohnRo79
27.05.21, 05:36
Why release a new buff that is exactly the same as an existing one? The description promised it would be better than extravagant sugar glue.

they are not quite the same, innit?

Qualan
28.05.21, 11:49
rebranding is easier than redesigning