View Full Version : Unity live bugs
well we are back and chat is not working for me also now i have my full island its a nightmare waiting for the graphics to constantly load
egg timer between buying stuff from merchant that is still there meaning it slows you right down when trying to buy multiple items have to wait for a reload every single time
the chat issue was reported last week on the latin server so you cant even say you didnt know yet you proceeded to deploy I disliked the client but heck at least you could still play the version of the game we was used to and it worked
Missing chat is the only actual bug I've found so far but general gameplay is so clunky. Click, wait 5 seconds, click again, etc etc. A bit like playing underwater.
Feels like a big improvement from the test version but still a massive degradation compared to the client. :(
""It is possible that there are still chat problems on some worlds. We are already working on a solution, but it might take some time"" thats a under statement how do we trade or ask for help chat is a major part of the game
- Can't mass collect loot from explorers
- Capacious storehouses and universities have Upgrade available icon blinking on top of them, but they are max upgraded in reality
lordloocan
20.07.21, 10:33
No chat on g1, help, trade, guild
Guild info does not support multiple lines on daily message - http://prntscr.com/1dgrqv0
Graphics slow to load as scroll over island even when already visited the sections
Flickering on Zzzz over sleeping buildings
Cannot accept multiple mails from explorers using the usual drop down option - gives no location for loot to be placed, have to click the check boxes and select them
Text is far too small for the visually impaired
(Solution https://prnt.sc/1dgxst6)
Online indicator lights are not working
Cannot copy from chat text
Guild members cannt be sorted, only option is succession order
Gave up trying at this point. This had better get better or people will flood out of he exit...and they paid devs to do this?
What is amazing, though tbh we now expect it, is that all of this was reported on test2 but simply ported over to the live servers now. Pathetic
JeanTheButcher
20.07.21, 10:33
In addition to the empty chat and overall slowness, I can't see what remains in fish and game deposits. For mines I see a tooltip with the info, but not for the fish/game ones. Is it a bug or am I missing a setting?
Edit: Found it, I just need to zoom in to have the info appear :)
johnvan2020
20.07.21, 10:33
My Island takes forever to load, cant see my mines or what is in there. Won't allow me to accept my loot from treasure searches.
Oh dear BB :(
Clunky does not begin to describe it! freeze for several seconds every time you try and do something & if you are lucky the action completes...
No chat & no mail inbox (tho sent items do show up)
My university claims it is upgrading when it isn't & my bookmaker constantly displays the "book ready" icon when there isn't
That was in about 3 mins of looking at new version (after waiting an ice age for my island to actually load - or at least the small part of it I can see (moving around makes it bog down loading more...) - Oh and what the heck have you done to the zoom on island?
I hope this is teething troubles BB, because at the moment it's not looking great for playable TSO :(
Untill now found : ( I know it was said there would be bugs - but some were already fixed on testserver )
Missing chat
Missing online marker on friendlist
missing content on deposits ( you have to hold cursor over deposit to see content ( or depleted )
Bookbinder keep showing 'book finished' after it has been collected and new production started
Universities show 'upgrading' instead of 'store full' symbol
Mail window has several bugs :
Deleted / collected mails shows black line - instead of next line coming up
Group select dont mark selected types ( changes other types to black lines ) - and even manually marking more lines dont work - have to collect line by line
Guild market voting still locked
When opening 'population' window from top line ( holding mouse over dont show anything you have to click ) unit numbers above 999 are shown as thousands ( 1k )
If this is the best BB could do in the months since Unity test opened then that is shockingly bad.
Hi, at first my inbox was empty, but a reload helped.
I had to wait a bit too for the mails to appear.
I can't zoom out as far as i used to, that bothers me as much as the slow going.
Took me 4 times as long as usual to send out explorers due to the new 'Click n Wait' feature.
Dragging around the map is slow to refresh and clunky.
When click on explorer sometimes get whatever in the background opening up ie barracks, workyard.
Pictures and text in star menu and indeed everywhere loks blurry, compared to before.
Rubbish! It's clearly not ready yet so please roll back to Client.
Don't think many people are going to put up with the degraded graphics and performance for long.
EDIT - This is rubbish! I clicked the X on the star menu to close it, there's a stables behind - instead of closing the star menu, it stayed open and the stables info panel opened up and now won't close.
EDIT2 - Clicked on the names panel at the bottom, a floating residence opened! Clicked to close that and barracks opened! Seriously?
OMG at least the german BB is answering stuff on their forums.........
trying to send explorers out is proving to be impossible unless i have the patience of a saint click one any random other box opens even things I am not near... then try and send on artifact search and my clicks look like they aint registering have to click multiple times as it trays to catch up with itself.. this is taking 30 seconds plus instead of around 4 seconds it used too
Copy-paste from mails and chat is not possible anymore.
EDIT: you can paste, but not copy
I'll use this thread to moan as it has the most replies.
Only an accountant would have put this live, it'd be easier to list what isn't broken than what is.
With that in mind:
Excelsior is returned to its unbroken state.
Everything else? as listed above and add :epics can't change production properly.
BB_Trafffer
20.07.21, 11:49
The chat issue is fixed. However, if you can't whisper someone, you can type this:
/whisper name
If you can't see your mails, please let it load. It can take a while if you had a lot of mails in your inbox.
We closely monitor the forum and in-game chat for any issues & feedback you provide.
The chat issue is fixed. However, if you can't whisper someone, you can type this:
If you can't see your mails, please let it load. It can take a while if you had a lot of mails in your inbox.
We closely monitor the forum and in-game chat for any issues & feedback you provide.
may monitor it but if you acted on it this would not of gone live yet the issues being experienced were reported on the test and Latin versions
as it is now its unplayable simple tasks take what may only be seconds longer but soon amount to a large amount of time wasted
Sparkaktus
20.07.21, 12:03
I have most of tthese bugs, plus placing the mouse over a workyard progress bar does not show time remaing. The very very slowbspeed of unity makes TSO more or less unplayabe.
Schipperke
20.07.21, 12:07
The game is completely unplayable for me.
1. The lag is incredible. It takes much, much longer to do anything.
2. I keep getting logged out every few minutes.
3. It won't let me play on 2 servers. Logging in to one server immediately logs me out from the other one.
4. The chat print is too small to read. I know how to adjust it, but then I get logged out and I have to adjust it all over again. Every. Single. Time.
5. Sending geologists, whatever building is under the send screen at the time pops up.
6. Sending explorers, a huge pop-up with all their skills almost covers the send screen.
7. No green dots to be able to tell who's online.
8. Event storehouses with an arrow wanting to be upgraded even though they're already fully upgraded.
9. Bookbinder doesn't show when it's ready. But AFTER I harvested a book, then it showed there was a book to pickup. Duh.
And that's just from the 10 minutes or so of play time I got before the game logged me out. I'm sure there are more issues that I haven't had time to discover.
As I said, the game has become unplayable at this point. There's no way I'm going to be able to send explorers and forget about adventuring. I can't imagine buffing buildings with this lag. Chatting isn't a lot of fun either when you can't read it (and you have the lag there too.)
BB, I love this game, but please, please, PLEASE make it playable!
Edited to add:
10. The mass collect for explorer mails isn't working. I assume that means it also isn't working for deleting buff notices and battle reports.
OMG what a shambles
This has all the bugs in Test so they knew all about them but didnt fix them at all.
I wont list all of the bugs as BB knows what they already are.
I went in for 15 minutes and came out.
I can either see loads of maintenance updates or people will simply leave.
I cannot believe you have put this live.
Mongobanana
20.07.21, 12:13
All my emails in my inbox have gone since you upgraded the game this morning. First time a problem like this has occurred in the nearly 10 years of playing. I am hoping you can fix this. Bulk are emails sent post Treasure searches.
Now find that I cannot see or open new emails sent to me even when notified. I cant even raise a support ticket in the normal way because I continually get the message "A general error has occurred. Please refresh the page and try again."
Much preferred the client version than this upgrade. Hope someone sees this given the time I put into the game. If not and this is just a forum, then I will stop playing. Regards
My Island takes forever to load, cant see my mines or what is in there. Won't allow me to accept my loot from treasure searches.
I also have this slowness on one laptop and then it blue screened.
Restarted started only to have a repeat performance - blue screen happened before the island refresh had occurred.
I and others cannot even load the game - please bring back the client! Getting this error message. And I suspect there are plenty others.
https://www.facebook.com/photo/?fbid=2661576667473959&set=pcb.4385758228113084
I have never had a problem loading the game before this.
after i waited minutes and minutes for my island to load, after just a few clicks i've got this:
https://thumbs4.imagebam.com/a6/68/3b/ME26IYJ_t.jpg (https://www.imagebam.com/view/ME26IYJ)
pls. roll back, this game can't be played anymore.
It loads for ages. The graphics are much worse than on the client, the lettering is smudged and hard to read (even after increasing it). After clicking on a collectible I waited for over 2 minutes and it still haven't disappear... In Mayor house instead of proper numbers there are "k" for over one thousand. When collecting stuff from the explorers I need to roll down to click the collection button whereas it was possible to click it immediately before. Every window opens awfully slowly or doesn't open at all. It's a disaster! I'd rather play on the client.
Oh, the collectible I clicked before starting this post is still there...
mrfatalerror
20.07.21, 13:04
I understand the BB strategy to use (no, sorry, USE) all players to test the game, because you will get plenty of testers for free. However it is really not usual to put such a bad alpha version of game to public. Nevermind.
Bugs and issues:
- the game is slow - dialogs are faster, but actions run from dialogs are much slower
- the game is constantly freezing - every actions means everything is freezed for a while
- the game is constantly loading sectors although I visited them 5 seconds ago
- writing is blurry
- sending explorers was pain before, but it s PAIN now - some clicks you have to repeat because the game did not recognize them, sending 100+ explorers will take an hour now
- desposits do not show the amount of resource
- easter storage buildings show upgrade icon but they are fully upgraded
- bookbinder shows book icon but I took the produced book and started production of new book
- I still get message "zone refreshed" ... after a freeze of course
- click on Harbor, where I have 1 year+ production queue, means the game dies for 1 minute, then the dialog window appears in game, however the vertical scrollbar is not present (the queue is long, I know, but come on)
- 30 minutes after login it was not possible to do anything - everything is freezing, dialog windows cant be closed
Since I am BB tester now, I have a quick win fix: revert Unity version and give back the client, it wasnt optimal, but it worked at least
Thanks.
Edit: Tested in Microsoft Edge 91.0.864.70 (64bit) and Mozilla Firefox 90.0 (64bit)
I understand the BB strategy to use (no, sorry, USE) all players to test the game, because you will get plenty of testers for free. However it is really not usual to put such a bad alpha version of game to public. Nevermind.
I asume you forgot to place the letters A & B before the word use......
How long have they been working on getting a Unity version up and running? I think that the whole development team should resign over this abysmal piece of work. I would have been ashamed to release it, the standard of this is just like the first cut before going into bite testing - come on guys get your act together. I would have preferred to wait and keep on struggling with my iMac running windows 10. I thought there could be nothing wore than that, but now I have found it - the new Settlers Unity version,
My favourite part of this update is the realisation that if they wanted to kill the game, they could've just pull the plug at the end of last year and spend zero extra money while perhaps making few extra bucks when there was few more customers still satisfied and willing to pay.
But since they apparently enjoy shooting themselves in different body parts, they didnt, so now you have a version of the game that exceeded even my wildest expectations.
Enjoy :D
Spacious Storhouse is already at L6 so why do I have a bouncing 'upgrade' arrow on it?
It's using an obscene amount of memory.
I have a high-end gaming / flight sim machine and I'm getting Out of Memory crashes.
.... I think that the whole development team should resign over this abysmal piece of work. ...
+1
I can't describe what an awful encounter I had today with the game. I was afraid my laptop will burn out and logged out immediately. I can't believe how could you release this live. It is full of bugs. Please let us use the client until the game is ready for a use. Do you have by any chance a Quality Assurance department?!
What a disappointment!!!!
Sparkaktus
20.07.21, 14:22
I have also found most of the bugs reported.
I gave found two more.
1: place mouse over progress bar of workyard used to show time remaining for whatever the task was, Not anymore it does not show anything now.
2: I had a Really Sharp Claw running. When the Geologists returned from searching for stone and copper there was no Quest Completed arrow shown. When Iooked the Really Sharpclaw bae was there but not the sub bat. On the main bar everything looked as it should if that sub quest had not been completed except there is now a waste basket icon on the bar.
Generally it is unplayable as it is, I agree with others that BB should revert to the stand alone and fix the Unity version. although it is so broken it may well be unfixable
Note. Having just posted this I logged again and the Really Sharp Claw was as it should be, not sure what is going on here.
Bartlettis
20.07.21, 14:27
There is alot of my buildings i cant open...Harbor...Smokehouse...Provision House...Rarity Provision House...Blacktree...
All these make my game crash and i have to restart.
I bet there are even more buildings i cant open....but i have given up trying.
PlZ lets roll back...this is not fun.
i think its the worst day since Flash was executed. i will probalby leave the game.
Epic failure! It's not playable at all. No chat, graphics take forever to load...... Loads of small and big issues everywhere. What did you do, BB??
Can't zoom out more than 2 times.... WTF...
I have no emails in inbox, Star menu is unserviceable, chat is on & off, can't copy & paste text from chat anymore, as a Guild leader I cannot sort members by active/inactive or GQ done, takes ages to go to addies, some buildings show they can be upgraded whereas in fact they are fully upgraded, game freezes constantly, hovering mouse cursor doesn't give production time left anymore, I could continue for a long time.
I have never ever complained about the game in Forum, but this Unity version really takes the biscuit. Please, we want the Client back, what does it cost to still be able to play with a Client -- as before? I'm sure BB Devs have worked a lot on this Unity-based game, and it does look nice. Pity it is also unplayable.
worked out all the damn pop ups are because of the hot keys for some reason while trying to type it likes to think i want to open various menus can you turn off the hot keys?
Apologies for the ignorance but I cannot understand how the vast majority of bugs are identical to those that were there and reported months ago on the test server.
its so damn laggy you click u have to wait for the game to respond its taking so long to do anything
BB_Traffer, great that the chat issue is fixed, what about those of us who can't even get in?
As no bugs was fixed on test, the purpose of test was not to test and find bugs- it was just to make us believe they was actually doing something to solve the situation, and they did something- just not very much. Most of the bugs and more are still there, don't even know where to begin.
My gems purchase has been postponed for 3 years by know - think it will be another year or 2 before I buy gems again.
This is shockingly bad! I can't believe you allowed this totally unplayable unity version to go live! I remember being one of the first players to give feedback on the release of the test server version and to be honest none of the bugs have been fixed! What exactly is going on this simply is not fit for purpose. If you fixed the slow lagging it would help but this was the same as on the test server and now probably worse. The list of bugs is way too long to list and if any developer actually played this version they would surely of not allowed it to go live. Why the rush to release it when it clearly has a bucketful of issues and bugs that anyone could see? I have closed down my island and won't be back until a fix is made! Give us back the client version before you lose us all!!!
I was laughing my way through test considering how hilariously bad it was. Somehow Live managed to get even worse! And suddenly it's not as funny anymore. People got censored for pointing out no real improvements had been done to test in months. BB claimed they have made improvements to what will be put on Live.
Mother. Fucking. Liars.
WOW. on the german server they are up to 64 pages of complaints.... 64 PAGES. And that is just one thread that I looked at. I am sure there is a licensing issue/costs which is why they moved forward with this many problems but the noise on the german forum is deafening. Fingers crossed they allow us to use the client until the core issues are resolved on Unity.
san
sk_setttler
20.07.21, 16:17
WOW. on the german server they are up to 64 pages of complaints.... 64 PAGES. And that is just one thread that I looked at. I am sure there is a licensing issue/costs which is why they moved forward with this many problems but the noise on the german forum is deafening. Fingers crossed they allow us to use the client until the core issues are resolved on Unity.
san
66 pages ATM
Multiple posts per minute :) -> forum.diesiedleronline.de/threads/143778-Feedback-Unity-ist-Live!/page66
ClarenceDuPont
20.07.21, 16:19
Mail - no indication of read/unread. Select a mail, context menu, mark as unread - no visual change apart from being able to do context... mark as read :D
If this fiasco was documented on TV from flash eol announcement to today, people would think it's made up comedy.
Actually very real tragedy.
I was laughing my way through test considering how hilariously bad it was. Somehow Live managed to get even worse! And suddenly it's not as funny anymore. People got censored for pointing out no real improvements had been done to test in months. BB claimed they have made improvements to what will be put on Live.
Mother. Fucking. Liars.
Yes I am finding ALL the bugs on test Unity, which were documented on a post months ago, are on the live one, they havent done anything at all, although BB said it would be different.
All complete lies.
Germans have kicked up a massive fuss so hopefully maintenance upgrades will be planned everyday.
sk_setttler
20.07.21, 16:45
Yes I am finding ALL the bugs on test Unity, which were documented on a post months ago, are on the live one, they havent done anything at all, although BB said it would be different.
All complete lies.
Germans have kicked up a massive fuss so hopefully maintenance upgrades will be planned everyday.
Yes, I'm following the rage on German forum but back to you post...even if there were daily upgrades - btw. who do you think will "play" this unplayable S.H.|.T. + daily downtime!? - what do you think they could do in a day or a week when bugs (not a small ones) reported months ago are still implemented on live server today?
People will login less and less until...
I am just sorry for all those who purchased gems during last event(s), bought e.g. gem pits and other stuff and will have no way to spend it / use it / have fun with it.
So far: - slow to load, unable to use chat, buildings do not show how long left before the next cycle so can't plan best time to place buffs, pfb buff is not registering on Explorers even though I still have 3 days left so they take the normal time to return rather than the accelerated benefit from PFB.. Not even tried adventures yet.
mrfatalerror
20.07.21, 17:06
Not even tried adventures yet.
I did. Attacks never end. Until you leave adventure to your island and back to adventure. Fortunately the attack finish successfuly even with blocks.
The sad part is you cant zoom out as much as before. So some block attacks must be done with moving the map to find the correct camp and attack it. Jesus ...
AlexSunshine
20.07.21, 18:37
can log in, says zone is unavalible, 8hrs now,
Warmfuzzyfeeling
20.07.21, 18:50
Just adding to the loooong list of feedback....
We really need to be able to see how many troops we have, and right now we can't if it's more than 999!
The latin server had a update as well today was meant to fix the issues they reported as soon as they was used as the test dummies last week but even they are saying with the update today nothing was fixed same bugs and glitches can not even imagine the incompetence as is no other word for it knowing full well the bugs this had and still does you would release it to the entire player base ..give it a couple weeks we will find the game gone either because no one can play or we get an announcement stating we tried our best but alas we could not fix the game so will close it like anno
Whats with the constant chat server reset then followed by inti zone failed if i leave the page for more then a minute it happens every time getting very tired of this very fast now and where is our BB throughout the day well he aint been around her for sure
The game is VERY laggy, nearly unplayable.
1.
BB should focus on fixing the LAG and overall slowlyness as priority 1, to keep players interested in this game.
2.
Star menu is slow (related to the lag?). Clicking a specialist in star activate the building underneath it
3.
Trade: To much pace used on the frame around the icon showing which resource is for trade, allowing only 3-4 lines to be shown at a time.
Should also be able to scale up the window? Or at least make trade window larger.
Trade still "freeze" and cant put up new trades because of spinning timeglass
To much space used on frames around resource icon in all menus throughout trade, with the result of less lines/columns can fit in. In general all parts of the trade windows should bee made larger for ease of use (Or scalable windows, remember user perferences?)
4.Chat:
Times are shown as AM/PM in the very bugged chat
Chat resets frequently. Chat was empty a long time after starting the game, before any historical chat was shown.
5. I get repeated zone refreshes frequently
6. Floating residence level 7 look smashed and stretched (Looks like before at level 5-6)
7. Mail
Inbox is empty
Outbox is not empty, but only one page of mails caan be shown (Page buttons missing)
8. Scrollwheel interaction
In menus and chat, the game seem to ignore some movement on scrollwheel for a moment every now and then before catching up (Stopping for a break while the user is scrolling constantly)
...And much, much more...
I find that post on main page "Unity is Live!" quite amusing, as it should more properly read "TSO is Dead!" :)
Graciethecat
21.07.21, 00:10
This area is for bug reports that specifically occur in the Unity version!
This is NOT the area for errors that already exist in the live version. Please continue to report bugs that already exist in the live version in the Technical: Bug Reports (https://forum.thesettlersonline.com/forums/182-Bugs-amp-Technical-Issues) section.
__________________
Mandatory reporting
In order to be able to classify your reports as correctly as possible and process them effectively, we need certain data/information from you. Therefore, please use the following template for your messages.
_________________________
Draft
As a template for your message, you can then simply copy the following text into your post and add your data.
(image did not copy, copied/pasted below list)
Your name in the game:
Your country and time zone:
Date the problem occurred:
Time the problem occurred:
Your player level:
Does the problem persist after a reboot?
What operating system are you using & what bit version?
Browser & Version Number
_________________________
Furthermore, we need the following information/explanations from you:
Describe as precisely as possible what you were doing before the problem occurred, so that we can reproduce this.
Describe only one bug per topic. No collective topics!
Did this occur only once, or does it happen again and again?
If possible, add a screenshot showing the problem.
You can find a list of currently known bugs from the Unity version >> here (https://forum.thesettlersonline.com/threads/38197-Known-Issues-Unity) <<.
Copied template from test server:
Your name in the game: Graciethecat
Your country and time zone: US CST
Date the problem occurred: 7/20/21
Time the problem occurred: All times are GMT +1. The time now is 01:03.
Your player level: 72
Does the problem persist after a reboot? yes
What operating system are you using & what bit version? (if you explain how to find this I will post)
Browser & Version Number chrome and version..((if you explain how to find this I will post))
trade chat is not visible from an adventure : https://prnt.sc/1dp451s
Copy/Paste is not working from chat since conversion.
Mail not loading, waited 10 minutes, restarted, still not loaded.
As well as many of the above (chat not working, deposits not showing amount remaining, new deposits not showing at all, taking forever to send sepcialists etc etc), my mail also seems to have disappeared. My outbox still shows all mail but nothing in inbox, not even today's gq reward. So all my attack guides for various adventures now lost. Thanks BB. Why has this been allowed to go live? These bugs and the achingly slow lag have been well documented in test server. Is there not on single developer who tried the game out on a regular laptop??? This is farcical and highly unprofessional.
Copied template from test server:
I don't think there is a need to copy anything like that from Test server. BB clearly do not bother about such reports. In fact they did not even start official bug report thread for Unity Live if I am not mistaken. Not to mention that even when they did bother about detailed reports on Test Server they still did not fix what was reported. Everything is just wild, nobody knows what they are doing. Chaos.
Game is unplayable. There is no chat. Takes ages to send out a general. When I select the type of adventure to send the general to the info window for the building that is in the background opens. Mails are unreadable. The numbers that would indicate the amount of resources in mines don't show up, so impossible to know which one to buff. Dialogues are so ugly, welcome back to 1980. Map is loading so slowly, unacceptable. In trade, the amount selector is not pre-selected, etc, etc, ...
Lots of problems going on, I'm seeing the same sorts of things reported in this thread. Excelsior works well but too many other defects have been introduced.
These all pile up to suck the fun and relaxation out of the game, the main reasons for being here.
firewalled
21.07.21, 07:18
This is by far the absolutely worst release I have ever seen of anything! I am utterly surprised that you would release this kind of crappy software. The developers should be ashamed making such a poor release, and the QA/bosses should be even more ashamed.
Bug report: Just try open the game, and you are flooded with things that are completely broken.
There is absolutely no reason to report bugs from us guinea pigs at this state in the development. Just about everything that are currently made (and not made) are to be reported.
There's really nothing that actually works.
This must be an April Fools - there's no other way anybody would release such crap
now getting some sort script error
https://prnt.sc/1dueirq
Jan-Pieter
21.07.21, 07:53
Aside from your remarks to get any structured data. Please note that the adobe flash version and the client version did load and were playable. I'm on the Northisle and there nothing is loading without having a lot of error messages. I tried on Chrome, Edge, Opera and firefox. None were playable. Are there instances that do work?
THe Netherlands or the german servers?
sk_setttler
21.07.21, 08:10
Aside from your remarks to get any structured data. Please note that the adobe flash version and the client version did load and were playable. I'm on the Northisle and there nothing is loading without having a lot of error messages. I tried on Chrome, Edge, Opera and firefox. None were playable. Are there instances that do work?
THe Netherlands or the german servers?
Doubtfull...Germans have 122 pages (and counting) of complaints (99%) since yesteday: https://forum.diesiedleronline.de/threads/143778-Feedback-Unity-ist-Live!/page122
Aside from your remarks to get any structured data. Please note that the adobe flash version and the client version did load and were playable. I'm on the Northisle and there nothing is loading without having a lot of error messages. I tried on Chrome, Edge, Opera and firefox. None were playable. Are there instances that do work?
THe Netherlands or the german servers?
It does load for me (using Opera), but very very slowly, 5+ minutes for all the buildings to show up and scrolling around it's loading each new tile from scratch it seems. My mail does show, but bulk collecting resources don't work, the option to select where to send it doesn't show so nothing is done. Collection from each mail can be done by scrolling down to select star or warehouse but it's painfully slow, everything is just intolerably slow. I can log in and send a few explorers and 30 minutes have passed and I just give up and close it since it's also eating up ALL my RAM. The Flash version used a lot of ram too, but at least it was pretty responsive, performance on this version is beyond a joke and releasing it live is an insult.
sk_setttler
21.07.21, 08:56
The Flash version used a lot of ram too, but at least it was pretty responsive, performance on this version is beyond a joke and releasing it live is an insult.
Couldn't agree more. Not to mention we were promised to send more explorers at once and it's almost impossible or more painful to send one.
Bellengaria
21.07.21, 09:02
Look on the bright side - Excelsior is working properly again :)
braveadventurer
21.07.21, 09:10
I am very disappointed with the new version. It loads slowly, it looks horrible. Moving graphics on the screen e.g. 'ZZs' when workers are paused, are jiggling all the time. It hurst my eyes! Nothing I try to do runs smoothly. Please give us back the interim version, in fact I wouldn't mind using that permanently if this is the best that can be achieved. I think I will stop playing temporarily and take another look in a week or two to see if anything has been fixed.
In addition to everything else. When explorer finds a new deposit, the deposit doesn't show unless you mouse over it, so now you have to mouse over every location so you can see where to build the mine.
EDIT1 - Clicked on an explorer in star menu, mayors house info panel opens up instead. Won't close clicking on the 'x'. Have to restart the game.
EDIT2 - In 10 mins I have 2 'Out of Memory' crashes on my high-end gaming desktop. This is the only program to ever give me OOM on this computer and I run a lot more complex things than this!
#BringBackClient
FROM GERMAN FORUM BECAUSE WE ALL KNOW IF YOU WANT ANSWERS FROM AN ACTIVE BB THATS WERE YOU GO
Hello,
a little update from the chat, as I want to share the feedback with everyone.
Today we are working flat out to check (and eliminate) errors.
We also hold discussions about what would be most advisable now. Since I don't want to make any promises about anything here, I can only say "Please be patient, I'll post a little more later".
Some tips that currently help to play at least a little.
1.
Turn off animals and animations in the settings 2. The star menu creates a few lags, if possible you should only leave it open for activities, then close it and not keep it open all the time
3. Open the star menu preferably over a free area on your island or over the sea, because currently you otherwise click "through" the menu and land on the buildings in the background
[8:32 AM] BB_KUmakun9: Hi everyone. We already wrote in the forum yesterday, several times. But unfortunately it goes down with the masses of comments.
[8:33 AM] BB_KUmakun9: Today we're trying again to post an overview in the feedback in the first post so that at least the few comments are visible.
[8:34 AM] BB_KUmakun9: The fact is: I can't tell you anything about the current status until later. We are currently in discussions and see what is possible today (emergency maintenance, reset, client or how long it would currently take)
[8:34 AM] BB_KUmakun9: We have found at least 3 (!!) errors that are currently unplayable make
player: can't you just go back to the client?
[8:35 AM] BB_KUmakun9: We can't just "go back"Just like we can't just go back to "Flash of 2020". But as I said, I'm up to date and express this wish again
[8:35 AM] BB_KUmakun9: Alsooo, please don't be angry if I still need a little bit today to put up news or to respond correctly to comments. I don't ignore anyone on purpose, I just think that the solution is currently more important than "delaying comments" until then
Player: How is the game going in the other countries? Was the rollout already on Monday?
[8:36 AM] BB_KUmakun9: It's broken all over the world
[8:36 AM] MOD_Panthera9: The Unity version was played on all instances at the same time. :-)
[8:37 AM] BB_KUmakun9: Well, I'll leave you here again with Panthera so that I can get some information for you today. As soon as I know something, I'll post it in the forum (and, depending on what's coming, on the home page)
[8:37 AM] BB_KUmakun9: Mod_Tamarree is now sitting at the overview in the "Unity is Live" feedback
<- Mod_Tamaree even added the overview to shcon yesterday in the first post.
ClarenceDuPont
21.07.21, 10:13
[8:36 AM] BB_KUmakun9: It's broken all over the world
Never a truer word spoken
BB_Trafffer
21.07.21, 10:56
FROM GERMAN FORUM BECAUSE WE ALL KNOW IF YOU WANT ANSWERS FROM AN ACTIVE BB THATS WERE YOU GO
You can also just check our forum, here (https://forum.thesettlersonline.com/threads/38425-update-20-7-21?p=364528&viewfull=1#post364528).
EdwardTheSlayer
21.07.21, 11:06
FROM GERMAN FORUM BECAUSE WE ALL KNOW IF YOU WANT ANSWERS FROM AN ACTIVE BB THATS WERE YOU GO
That's the truth.
lordloocan
21.07.21, 11:13
Maybe Traffer is simply a little bit lower in the pecking order so gets news later?
Let's cut the community managers some slack. At end of the day it isn't their fault; they are left to pick up the flak. The people at fault are the developers or more so whoever in management decided to chuck it onto the live servers after all the feedback on test2.
There are so many bugs/coding errors in the current system that BB either pull Unity and rollback, or delete the game, or leave this running and watch the game die as they try to patch it up
Maybe Traffer is simply a little bit lower in the pecking order so gets news later?
Let's cut the community managers some slack. At end of the day it isn't their fault; they are left to pick up the flak. The people at fault are the developers or more so whoever in management decided to chuck it onto the live servers after all the feedback on test2.
There are so many bugs/coding errors in the current system that BB either pull Unity and rollback, or delete the game, or leave this running and watch the game die as they try to patch it up
Difference is even if they dont have info the german servers get some sort of interaction so they at least know something is being done even if its futile we get nothing most of the time
Harlequin_1963
21.07.21, 11:59
All my black vortexes have gone missing from star.
apparently, they moved them to adv tab ........
All my black vortexes have gone missing from star.
apparently, they moved them to adv tab ........
It was reported they moved categories look under adventures
Harlequin_1963
21.07.21, 12:50
https://ubistatic-a.akamaihd.net/0018/live/debug/unity/SWMMO/Build/061f463856577255fb5eefaf73e67127.js
https://tso.safeunderdark.com/uploads/thumbs/TSO-120648531460F817DEABF914.87826540.png
for bigger: click image (https://tso.safeunderdark.com/uploads/TSO-120648531460F817DEABF914.87826540.png)
Last 2 days this game is unplayable for me. Loading island not finish even after 30 min, my net speed is 100mb/s. I cleard cockies and cash from Chrome, unninstaled Settlers app from app data/local, trying also with Microsoft edge but not work at all. Any sugestion?
Harlequin_1963
21.07.21, 13:53
Last 2 days this game is unplayable for me. Loading island not finish even after 30 min, my net speed is 100mb/s. I cleard cockies and cash from Chrome, unninstaled Settlers app from app data/local, trying also with Microsoft edge but not work at all. Any sugestion?
Try Firefox , chrome and edge now both chromium-based , but I have it working on chrome Version 91.0.4472.164 (Official Build) (64-bit)
Kebabtomte
21.07.21, 14:07
only using chrome and it works but slow like most of us. Running on a 24mbit adsl so not fast stuff here but it load fine, think like 2-3min and im in and 1-2min more for all gfx on island
And now, after cca 2h game load but when move at island reloading again when back to previous position. Every click cause cca 20sec freeze, totaly unplayable...
LeafSpike1
21.07.21, 14:26
My premium is dwindling away as is player buffs ,i hope you are not still selling gems cos this game is not worth spending a penny/cent on as it is now ,if you think otherwise try loading a general and sending an attack ,try sending out geos ,explorers or searching to replace mines ,surprised the press and gaming Blogs haven't crucified you for this upgrade? expect better of a World renowned game even a free one!
Economic_Crisis
21.07.21, 14:45
Seriously folks, I think we should all be extremely grateful these Devs have been working on our game. They could've been put to work developing systems for passenger airlines or nuclear power stations, in which case we'd all be dead! So well done BB for giving these people somewhere to work well away from anything remotely dangerous and saving countless millions of lives worldwide!...
, but I have it working on chrome Version 91.0.4472.164 (Official Build) (64-bit)
I have Chrome version 92.0.4515.107 and this is latest when check for update, but Settlers is unplayable still..
AstaBridget
21.07.21, 14:48
seriously folks, i think we should all be extremely grateful these devs have been working on our game. They could've been put to work developing systems for passenger airlines or nuclear power stations, in which case we'd all be dead! So well done bb for giving these people somewhere to work well away from anything remotely dangerous and saving countless millions of lives worldwide!...
hahaha
Well you are not alone :) Nothing is working her e at all. So BB read bum boys in settlers team have really fucked it up this time.
sk_setttler
21.07.21, 15:20
As we study the issues further, we must reiterate how important your feedback and reports are: many of you have provided critical information which is going a long way in aiding us in resolving the aforementioned issues, and we welcome any more reports with accompanying data e.g. screenshots, error-messages, reproduction steps etc.
We apologize that some of you have had a negative experience with the Unity debut. Rest assured that we continue to work hard on improving things and solving issues for the next deployment in August.
Your "The Settlers Online" Team
So looks like they will do nothing for almost two weeks or maybe even more.
Remarks about studying issues a "important feedback" feels like spit in the face.
99% of the existing bugs were reported weeks if not months ago they are documented (lists are available on forums) and yet they ignored it and now are trying to say something is going to change "soon".
"The Settlers Online" Team -> Pulp Fiction restaurant scene comes to mind: Every one of you .... should be unemployed by August!
^^^ its a joke isnt it.
They KNOW about all the bugs from test2, and did nothing, brought them over from test2 to live, then BB expects us to log the same bugs AGAIN on his recent post.
It is quite insulting.
People already leaving and more will. What a fiasco.
Unity live problems:
1. The game run slow.
2. The game graphics now is very poor.
3. Inbox emails (with treasures and other explorer returns) doesn't work completely!!
4. Barracks not show number of units exactly....
Very bad start after the Unity.
What Expect Time for solving major game-problems?
These are all issues on test2 so BB and developers already know about these:
zone refreshed - nearly every few seconds
island take ages to load
cannot delete reports in mail
explorers take ages to send out due to other things popping up in the background, eg buildings, generals
there is no option to select multiple mail and put it all into star, eg explorers, everything is done 1 at a time
all epic buildings show 10/20
mines dont show up when geologist find them
I am sure there are loads more, all reported on test2 months and months ago.
AstaBridget
21.07.21, 16:09
Why wait for a decision to be made whether to go back to client or not? The game is not working, make it work. If you need to go back to using client, do that asap!
Population tooltip not working in top resource bar or when hovering over a general.
Almost constant zone refreshing makes it impossible to send more than one general at a time.
global and guild chats are not refreshing.
Position of star and storage icons in treasure emails now requires scrolling adding to the frustration of not being able to collect loots in bulk.
Filter in trade now requires extra clicking/keypresses (this was an ideal opportunity to reduce the ridiculous amount of clicking that was already in the flash version).
Combat animation loops without ending
Adventures can only be ended by returning to home zone and trying to revisit the adventure, returning an error
Sending an explorer or geologist now takes between 30s-1m per specialist - long term players like myself may have 100+ explorers . Unacceptable.
UI scaling settings not retained between sessions - and whoever decided what the base 100% scale factor should be, clearly has telescopic super-vision.
Chat window cannot be resized if rescaled.
This native version makes my 2020 quadcore i7 Mac run hotter than the client did running in software windows emulation. The 1990s performance is just the cherry on top. Safari recommends I close the window as it affects the performance of my system.
I had to delete all my emails just to get the island to load without Out of Memory messages - It appears that every time the zone is refreshed the entire inbox is reloaded.
MC Hammer making frequent guest appearances.
Unexpected "General Errors" which lock the entire browser (Safari and MacOS Chrome) screen and require a full re-login in a new window
Are any graphics getting locally cached? it doesn't feel like it.
I could go on and on...
In every way, this version is inferior to the game over a decade ago. Yet another disappointment in a tale of indecision, 11th hour response, broken promises, delay, poor communication and dismissal of the user feedback from the test environment. Everything that is wrong here was known from Test2. Presumably the decision was "we cannot fail to meet a promised deadline again, we must release it as is".
That's just insulting.
We patiently waited 3 years for PvP while the Devs faffed around with different versions, we grumbled, but when it went live it worked. It wasn't what most of us expected, but it worked.
I was extremely annoyed that BB cancelled the Mac client at the 11th hour after multiple promises. But at least there was a workaround and for the most part the windows client was playable.
This is just a slap in the face to loyal long-term players.
Llewelyn1966
21.07.21, 17:06
Have to say I agree with Jim_B, a recall a lot of the issues I'm seeing today in the test server a couple of months ago. So far I've noted:
* green "logged in" lights missing from friend/guild bar
* chat intermittently dead
* mail bulk actions button doesn't work
* deleting mail 1-at-a-time leaves blanks lines in the list until mail is refreshed manually
* Bookbinder shows book ready for collection after I just collected it and started a new one
* had one "out of memory" error.
* GUI scaling reverts to auto/90% on logout. Have to set it every time.
* PH and RPH: output items are not shown when selecting items to make
And I've not even attempted an adventure yet.
Seriously, this falls a long way below standard and my expectations weren't stellar to begin with. It really does look like very little has been fixed since the test version before the summer event.
Graphics look poor and blurry, and "high quality mode" is greyed out in the options.
As for the list of self-help things to try, half of those refer to flash, so obviously not relevant.
Not sure if anyone reported this already: from time to time quest window cannot be opened. Need to refresh the game to make it work again.
Also guild chat still does not load history for a long time (or ever) and I cannot be sure if I would see any message they post or if they see mine when this happens - this together with not seeing friends online status robs us of the community feeling that I come back day by day to hang out for some time in the game (and buy stuff).
I am also disappointed - like many other - that almost none of the problems we, your player community reported in test were resolved.
Playing on up to date Chrome, Win 10.
Welcome back Mac and Linux players - I hope you do not give up just yet. I stay on for some more time to see.
Hello folks, not able to log in at all from yesterday ...
https://prnt.sc/1e2dxjk
Sparkaktus
22.07.21, 04:46
In addition to my previous post things like the provision house, barracks, harbour where you set up production have the following problems,
1: You can't enter the amount to be produced directly you must use the scroll bars otherwise it does not update.
2: On the left of the arrow the resources used updates but the quantity to be produced remains blank.
Hi all,
behind some firewalls chat is not working. Following text is from Fiddler:
[Fiddler] The connection to 'w03chat01.thesettlersonline.com' failed. <br />Error: TimedOut (0x274c). <br />System.Net.Sockets.SocketException A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 194.169.249.185:7443
Very high power usage(RAM of PC)!! Why this happens?
My premium has disappeared - had about 20 days to go.
Harlequin_1963
23.07.21, 12:15
My premium has disappeared - had about 20 days to go.
So has mine , only a few days left , but its gone.
Epic Farmyard: I upgraded it all to level 6, for now only level 2 upgrade is available(i can change production to level 2).
Barracks: exact count of units not shown.
Deposits(stone, marble, copper, iron): current amount of recourse not shown.
Oil refinery and Oil mill: it is not shown how many recourse is producing.
General: high use CPU memory!!
The wrong end product is showing in PH. For example: "Golden brew mug" is showing that 25K brew gives 1 brew!?
Members list can't be sorted and text in "notes" show on top of one another so unreadable.
when u hover over the pop icon nothing happens. Seeing the popup window here was 1 of the most used features for me and now its gone. but hey, any excuse for some more clicks and time wasting, thx bb.
I'd also like to know how many soldiers I have, not bb's untrustworthy estimate, grrrr!
I have stopped playing cant play like this so thats me off till august addiction will prob make me pop back and fourth now and then but game is unplayable as is
i stopped a cpl of days ago. i just pop back to forum as i remember things and check for any news. no point moaning the game is unplayable and then carry on playing!
I'm sure we're not the only 1's.
so daft this was released, am doing bare minimum to keep island alive, but that takes ridiculous length of time too. Given up on sending explorers.
jaykew2012
24.07.21, 16:41
stopped
Sad to say,... Like everybody allready said - this is actualy unplayable.
Not really tempted to do a most simple tasks... actualy not really tempted to even login anymore.
Seen most of the bugs reported. I can't really understand why BB has actualy released this - since the test client was basicly the same.
Maybe they just thought if countries can f*** with us with all these reallife crisis and get away with it, They can as well.
lordloocan
25.07.21, 18:24
Now doing minimum each day to keep island alive and guild intact. a sad end to a game
game has now just become a joke lost pfb premium and bought a gem package while on 100% offer and have paid for them but have not recieved them BB at its best raised 3 tickets oh they dont work and email just bounces back cant send
Its an utter abortion. I have been in to computers since the early 80's and never in that time have I come across anything so bug infested. Barely anything seems to work properly. I'm thinking of taking a break for a year in the hope that it might be sorted out by then.
not even logging on anymore havent done that in 10 years if the game does go tits up will be asking for chargebacks for unused gems
After 2 days of playing the new unity version (on international and romanian servers) I am soooooooooooo much disappointed of this verson.
- The lag to load the whole island is huge
- I don't even know if the chat is actually working or not. Reloading the game I see answers but not in real time
- i cannot see anymore who is online and who is not (from friends and guild)
- when new resource mines are discovered (gold, iron) I have to hoover with my mouse over the possible locations to discover the location of the mines so to build them
- sending the explorers to explore (for adventures or treasures is a so much time consumption procedure: click explorer .... wait .... click action (adventure / treasure) ..... wait .... click type of adv / treasure ..... wait .... click OK. For 40 explorers takes a lot of time.
- related to the above issue, randomly, very often tho, when clicking the action / etc it opens windows related to the buildings laying under the star menu window. Very annoying
Is there any possibility for a limited period of time until you fix the issues (specially the one related to the lag) to give players option to use unity / old client versions ?
Final question: weren't all this issues reported on the unity test server ? Looks like you just released it in live mode without testing / fixing anything
Final remark: I will give it a chance for a week then I strongly believe that TSO will be a closed chapter for me.
The dev team is constantly improving the game and fixing the issues which we are currently facing. As a result, you may notice some differences in and around the game (ticket system!). "Gamebreaking" bugs such as a performance/lag issue remain the top priority. The next update is scheduled for August as soon as it's ready.
I am probably dumb, but does the above statement from @BB_Trafffer mean that some things within the game (like lag etc.) are actually being changed inside live version while we play, or that these bugs will only be addressed in August update and nothing is changing within live game until that time? I have not noticed any improvements of live servers yet. It's as unplayable as from the beginning for me.
Original here (https://forum.thesettlersonline.com/threads/38504-Are-changes-being-made-on-the-fly?p=365094&viewfull=1#post365094)
Took me 4 times as long as usual to send out explorers due to the new 'Click n Wait' feature.
Dragging around the map is slow to refresh and clunky.
When click on explorer sometimes get whatever in the background opening up ie barracks, workyard.
Pictures and text in star menu and indeed everywhere loks blurry, compared to before.
Rubbish! It's clearly not ready yet so please roll back to Client.
Don't think many people are going to put up with the degraded graphics and performance for long.
EDIT - This is rubbish! I clicked the X on the star menu to close it, there's a stables behind - instead of closing the star menu, it stayed open and the stables info panel opened up and now won't close.
EDIT2 - Clicked on the names panel at the bottom, a floating residence opened! Clicked to close that and barracks opened! Seriously?
I have to agree!
Out of all of the bugs and there are many, the game is frustrating when you click on an explorer or a geologist and whatever is behind the star menu opens in front.
I run a 4k screen and can't zoom in far enough for the detail to be usable. I am squinting to make out some of the detail.
I find quite often that I have to repeat actions, like the first time I send a geologist and its as though I hadn't.
On a positive note, I like the bigger fonts and I think that once all of these issues are resolved we will have a better looking game.
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