northisle log in

[Russellfire366]

Anyone else having trouble logging into TSO Northisle, got logged off earlier, i then couldnt access TSO site at all, now i can access site,but when i log in, loading goes throgh the brown loading bar, then onto other loading screen, but after that it comes up that there is connection problem. ive checked my end and all seems to be fine.

Russell

[Drood]

me too

[noxidjkram]

Same. Ping shows the server is unreachable. Have raised a ticket with Ubisoft. Also spoke to i3d.net support (their network has the game servers) who can ping the server ok. Bit of an odd one.

[SnowBlizz]

So not only me then. Got as far as a hammerman when game done loading. Which is an improvement over not able to connect to any server at all. So progress I guess. Maybe 3rd time is the charm.

[Crinkles68]

Same here too. "connection to server is lost" during loading. Been trying for an hour or so now.

[rioMario]

well i can't login for few hours now. not even able to connect to anything what was named settlers online.
now finally able to connect to homepage and forum.
BB_Trafffer what a sh!tgame you have under your management.
about every way i could tell how worse your game is and all supports i could reach i have sent to.
Happy game on your own trafffer, im out.
Back to forge of empires..... (great game without major bugs)

[marvistas]

cant login also....

[sparkies2013]

yup me too, in Safari, I get as far as the man with the hammer (what ever happened to the Christmas splash opening screen) Anyways.... when using Chrome, I get as far as the game map framework, then a man bashing away at the server

[marvistas]

such a mess has been made of a nice game....

[victoria333]

can log on but the says connection to server lost will try later on or in morning

[AndyGadget]

Same on the client, so big issues on their back end. At least the forum is back up so parts of the infrastructure are slowly coming online.

[Dar_iron]

Connection server lost and write please refresh client server! Where is disappeared Christmas event in log?

[Russellfire366]

phew, thought id done something to laptop. And yes, get as far as hammerman and "lost connection message"

[ApostolisM]

same at sandycove

[Shamone123]

Same, get to the map and the man hitting the pc appears

[rioMario]

hammerman says let's hotfix this game.
404 error (not found) and multiple 503 server ( i dont understand what devs programmed me ;) )
do you understand i have my explorers comming back and i am human (not 24/7 available)

Come in BB_trafffer, close topic cause we have already multiple of these bugs.

[Shamone123]

If this goes on much longer I'm going to have to start talking to the wife !

[King_Jarmo]

If this goes on much longer I'm going to have to start talking to the wife !

Same happened to me.. turned out she is a really nice girl :)

[M4rc1n]

same here too :/

[Shamone123]

:)

[Windy_Pants]

Same

No response from BB ?

Maybe Forum unreachable

[AndyGadget]

This is also typical BB - would not take 5 minutes to create a quick post for the homepage - we are having some issues with the servers and will keep you posted, rather than going all quiet again. Does no one working around this game have any common sense, or at least some pride in the game - say there is a problem , say it is being looked at, say sorry for the current issues, and that they will do another post when more information becomes available. But no - its the treat people like shit again and say nothing. Well Done :(

[lordloocan]

Same on all servers in all regions.

[RaudMees]

BB keep us active. If You can't play, then You can try to log in :) few hours covered.

[SnowBlizz]

This is also typical BB - would not take 5 minutes to create a quick post for the homepage - we are having some issues with the servers and will keep you posted, rather than going all quiet again. Does no one working around this game have any common sense, or at least some pride in the game - say there is a problem , say it is being looked at, say sorry for the current issues, and that they will do another post when more information becomes available. But no - its the treat people like shit again and say nothing. Well Done :(

They don't have people working off-Europe hours. Except support people in India I suspect, who only work off-Europe hours. Neither who have much to do with either it seems. Just to make things interesting.

[Russellfire366]

so, could last out the evening then (GMT)

[EdwardTheSlayer]

If this goes on much longer I'm going to have to start talking to the wife !

Apparently my wife has gone out, when did that happen?

[sanderln]

So this is BB's final nail in the coffin. Total breakdown in the middle of an event with no support? This is a fine example of how you take the most popular strategic game, and destroys it because they made it to complicated for new players to into. Instead of coming clean and end the game, they just make it almost impossible to play. And if it is right what Snowblizz is saying, no support but India, they really show that this game doesn't matter to them.....Sad

[rioMario]

BLUE BUG THANK YOU FOR MISSING MY EXPLORERS SENDING OUT.
at least 1000 presents in my mailbox before 10.00am CEST 30-12-2021 otherwise BB (ByeBye)

[Norton_C]

When I could not reach both server and forums as they were down I started to think that they finally pulled the plug, end of the year, and Trafffer just came to give us nostalgic last look on global ...... lol

But now I'm back in. Was away having dinner through the breakdown :)

[stonewaller]

I posted about this under the workaround client thread... was ikay logged into Ares and couldnt get on to northisle no log in pages. the log in pages came back I logged out ares and trie logging in here. At that point couldnt get into Northisle or Ares via Unity or client. The Ares client came back (prob an hour ago) and shortly after unity loaded, but couldnt get into northisle by either, still cant...

[lordloocan]

US and German servers now working but not EU or French

[g4m3-0n]

Did they just launch a "happy hour" while no one can log in ...

Fantastic timing. Lol.

[teenda]

+1

[DORMOUSE]

for over an hour now have had combinations of either uplay unavailable or load ups as far as mainscreen followed by man with a hammer forcing you to rinse and repeat when he gives up connection hunting

[copycat71]

Connection to servers lost. Oh well, there goes my target in presents. Will not be able to get what i was aiming for now :(

[WishWanda]

Same here. can not log into NorthIsle

[ChocoMouse]

youtube.com/watch?v=ZeMlQEWEg2Q

[Marengo007]

doesn't work , tried flushdns, didn't help

[Kalgoorlie-Kid]

Is it true :) , has the game finally ended , been out for 4hrs now an no news , is it time to return to the real world

[Russellfire366]

US and German servers now working but not EU or French

not quite yet

[xhardas_castasx]

so sad

[Wildstar2021]

connection is still lost till now:(

[g4m3-0n]

Is it true :) , has the game finally ended , been out for 4hrs now an no news , is it time to return to the real world

Oh no, please don't make me !
It's to scary , lol

[snuggles2021]

Oh happy new year settlers players, this is what we get for being faithful for years. Nice one BB, get your game together, this is ridiculous. So much for happy hour... that aint gonna happen. what a waste of time and effort.

[snuggles2021]

Its not the end of the game, its just another one of BB's stuff ups as usual

[Metaller]

prnt.sc/256me5g is all i get, can log in to sandy and nfl but not northisle

[stonewaller]

I would not necessarily argue that BB do not stuff up, but even if you stuff up all the time you can be hit by unexpected glitches you are not responsible for and given this seems to have been server wide and subsequently sorted for some servers I would not assume that this instance as entirely at BBs door. even when the game was running relatively smoothly things happened. That it hasn't been sorted for us here is annoying but for once to quote someone much wiser and smaller than myself "patience you must have".

ofc it could just be my guildmates fed up with my christmas quizzes that have sabotaged the server. Sorry everyone, mea culpa.

[Elchoni]

I cannot login as well. It's been like 8 hours now.

[Metaller]

Think someone pulled the wrong plug out when they left the office tonight, might not see them til the new year

[Sapphire145]

I was on earlier but the game booted me and then I couldn't get settlers page to load at all. Now I can log in but game comes up with connection to server is lost every time my game tries to load.

[Blueyonder]

Me too, just get hammer man when trying to get to main page. Connection to server is lost..... just like any technical support. ... Happy Hour . . . hahahahahahahahahahahahahahahahahhahahahahah

[JeanCluny]

How fortunate that there is a happy hour running, so you can buy gems to replace the presents lost because you can't send out explorers. That Ubisoft, always thinking of the players.

Let's see now. They have managed to get US servers up and running, so we know they are aware of the problem and have a solution that has worked. So of course, home page has an alert to let us know what's going on and give an estimate of the time to get things going worldwide, right? hahahahahahahaha of course not.

[Kalgoorlie-Kid]

Goodbye all , this seems to be the end , no news by now means the have pulled the plug , so i would like to say hello and goodbye to all the players from around the world , it has been a hoot :) , i hope you all have a great festive season and stay safe in 2022

[MutantKid]

Hey, Is it only Northisle down? the other 2 seem to be running.

[Kalgoorlie-Kid]

i only have 1 account and this is it , so its over and out for me anyway

[XlynzieX]

just adding my voice to the list - can't load the game, sometimes it almost loads but keep getting hammer man - a few more hours from now before they're awake in Germany so I guess I'll try again when it's morning here in Canada - have another glass of eggnog and good night :)

[dappertje]

I was able to stay logged in until now. Saw on global that the servers were down and if you wanted to stay in you couldnot log out or else you wouldnot be able to get back in. All was working fine except for the mail, everytime I tried to open it (e.g. when explorers came back) I got the pop-up 'connection to the server has failed'. I only had to wait for a while though and the game would continue as normal. I loggd out just now just to see if things were oke and fixed by now but no, it is as said: I couoldnot get back in. The game seems to load, but when the blue screen comes up, you almost immediately get 'connection ... failed'. I play using the old client, not the new one, and I am mostly satisfied. Hopefully this post has been somewhat helpfull.

[Prvi]

Same problem. Connection to server is lost... More then 12 hour :(

[liviwaya]

same here

[dravko]

BUT - Happy hour is on, that is great lmao

[Sybastor]

They better extend buffs and missions this is a joke

[Nogbad2]

Can't get Northisle to load.
Starts a slow loading splash screen, then the man with the hammer appears saying "connection to server lost".
Can see the generic avatar behind, and an empty box tothe right of screen, about the same size as an adventure window.
Game then crashes out to a white page with "Http/1.1 Service Unavailable".
Address bar by then has changed to "wo2bb01" , so pretty obvious which of your servers has broken. :(

Just came from a successful Newfoundland session, which although playing up badly with zone refreshes and laggy response, so it's not like the last time where your dodgy maintenance killed all 5 servers for me, so looks like server-side problem, not my browser or account.
FYI,playing the Unity version, not client. If I get time, might try the mobile phone client just to maintain integrity of login bonus and calendar sequence, even if that works, too small a screen to be playable.

[Andi71]

Got kicked off the game last night and unable to get back on. Tried again this morning, goes straight to hammer man, shows a different avatar in the background with no resources at all. Working all day today so even if it does come back up, no presents for me as not able to get explorers out. I know technology can glitch sometimes but this is taking the mickey now

[jezi121]

I have same problem

[OlderSoldier]

Same issue here; hammerman soon as it loads. been trying for a few hours and nothing changed!

[MuffinMule]

Update, just tried Northisle using client version on mobile phone, loading splash screen was faster but still ended up with the man with the hammer. So server is unavailable via Unity and client. :(
Nog.

[GREMLINIST]

I take it we are all still completely in the dark?

[sjoerd111]

yep, after being kicked out of game & unable to connect to server yesterday, later in the evening the homepage was reachable. Still hammerman upon log-in. Still the same now. And indeed, no messages on homepage. Best nfo in this forum thread

[Kalgoorlie-Kid]

i want some info , surely they must know by now , i really and getting to dislike BB even more each day

[MrLeeeee]

same. But I now get "Http/1.1 Service Unavailable"

[Marengo007]

still doesn't work. It was a good idea to reach lvl 80 before xmas, but I didn't plan to leave the game.

[Durin_d]

I'm getting this error in the console when the Hammer man is shown

Access to XMLHttpRequest at 'https://w02bb01.thesettlersonline.com/Z1640848898000' from origin 'https://www.thesettlersonline.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

[Prvi]

Any BB reaction until now?

[Jan-Pieter]

Samehere, so will be missing gems, calendar items, ...
I tried a few browsers, clearing cache, but after a first message 'server not reachable', i get now a tso console view, all empty, not loading and after a while again the same not available message.

[Windy_Pants]

After 12 hours of unsuccessful attempts at logging in, I got a reply from my ticket regarding the log in issue :

Hi Windy_Pants,

Thanks for contacting The Settlers' Online Customer Support.

Our team has come up with instructions to clear Unity Web cache in order to fix minor issues that pop up from time to time. Please do give it ago.

https://forum.thesettlersonline.net/threads/26480

I thank you for your patience and understanding while such issues are being addressed.

-------------------------------------------------------------------------

Well, that didn't work for me as part of it says in game lol . Anyone else get a similar mail ?

[Blueyonder]

Didn't bother raising a ticket, but thanks for the info Windy_Pants

[Middyonline]

If I login and all my mines are empty and I can't open the Christmas door I'm officially done with this piece of junk game. The absolute nerve for the game to just be broken and them to be putting up a happy hour is incredible.

[Doc77]

Http/1.1 Service Unavailable for me

[BillyGoatGruff]

same here

[Renaan]

Someone tried fixing the cost of the upgrade for Wondrous Res from 4500 to 1000 and instead typed Format c:

Happens all the time.

[noxidjkram]

After 12 hours of unsuccessful attempts at logging in, I got a reply from my ticket regarding the log in issue :

Hi Windy_Pants,

Thanks for contacting The Settlers' Online Customer Support.

Our team has come up with instructions to clear Unity Web cache in order to fix minor issues that pop up from time to time. Please do give it ago.

https://forum.thesettlersonline.net/threads/26480

I thank you for your patience and understanding while such issues are being addressed.

-------------------------------------------------------------------------

Well, that didn't work for me as part of it says in game lol . Anyone else get a similar mail ?

Didn't get a response, but that didn't work for me either (not that i was expecting it to :D)

[noxidjkram]

One of the earliest errors seems to be an http404:

[UnityCache] 'https://ubistatic-a.akamaihd.net/0018/live/GFX_HASHED/loadingscreen/default.assetbundle' request failed with status: 404

[Windy_Pants]

After I posted of course I was dumb enough to try it and got

https://ibb.co/QPnHcG4

[Luxor1]

The whole guild is out of the game, just hammerman, yet TSO have started a gem sale??? No mention on the start page thast there is an issue, is anyone looking into this?

[rogwat48]

same here, not been able to log in for more than 12 hours

[AndyGadget]

I thought someone was having a laugh when they said about a happy hour - now my home screen has updated and there it is - the slap in the face and kick in the nuts we all expect from BB. Is it a coincidence that the whole system fell over about the same time the "laugh in the face of your customers" sale started?

[noxidjkram]

Here you go BB, some help:

https://www.stackhawk.com/blog/fixing-no-access-control-allow-origin-header-present/

[dappertje]

I'm getting this error in the console when the Hammer man is shown

Access to XMLHttpRequest at 'https://w02bb01.thesettlersonline.com/Z1640848898000' from origin 'https://www.thesettlersonline.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

I found this:
How do I unblock my CORS policy?
Simply activate the add-on and perform the request. CORS or Cross Origin Resource Sharing is blocked in modern browsers by default (in JavaScript APIs). Installing this add-on will allow you to unblock this feature.
(I'm a real noob, so does this work?)

[norwichmale]

same nothing but hammer time

[mf78]

same hier

[Laizk]

so much free time now :) ... what to do? :p

[Kebabtomte]

gem sale isnt the same as game which you all should know by now so no need to complain about that

[BigTalkingTree]

Its amazing to understand how dumb these guys are., So much so that I cant understand it.

[Cassady]

To say that this game has gone to the dogs is a massive understatement. The developers and IT crew are way out of their depth.

[kyparenbw]

Same here

[king_g_]

Read the press. There's been a large exodus of devs and other staff. Lots of vacancies. Those that are left are inexperienced or unable to handle the increased workload

[Rosejane]

I couldn't log in via the Old Client last night at 10:00 (GMT) & on neither the Client or Unity this morning. At least there should be a message about this on the opening screen. I'm Sandycove, not Northisle.

[Norton_C]

Read the press. There's been a large exodus of devs and other staff. Lots of vacancies. Those that are left are inexperienced or unable to handle the increased workload

Which Press? Have not read anything in Manchester evening paper. :)

Uncle Google helped though. :)

[copycat71]

Still no connection to the server. Well, that's the end of my premium. Good thing there's Happy Hour for the non-working game. I'll make sure to buy it now:p
This inspires confidence.

[JimmyGreen]

Hammerman still bashing away like a mad thing.

Then:

https://w02bb01.thesettlersonline.com/

Http/1.1 Service Unavailable



BB really are quite shit at sorting things out. They had plenty of time to prepare for this well before Flash died, and that was a year ago. I didn't think they could get any worse but they've proved me wrong.

Not being able login means we miss at least a day on the event calendar and all that entails.

I'm sending out 53 explorers once or twice a day and expect to gather c1800 presents a day, something I know BB won't compensate me for. Even if we do get compensated it will be with something paltry and pointless like half a dozen herbs or another useless buff that only makes sense if you're still on level 2.

I haven't bothered raising a ticket as that's also a complete waste of time.

I am more and more convinced that BB are two 11-year-old schoolboys who work on the coding when they get home from school, after doing their homework and before going to bed. Nothing's going to happen during the Christmas holidays until after they've gone back to school.

[sjoerd111]

Here you go BB, some help:

https://www.stackhawk.com/blog/fixing-no-access-control-allow-origin-header-present/


Are you sure if that is the original problem noxi?
I do not see this error; instead I get:
# Result Protocol Host URL Body Caching Content-Type Process Comments Custom
928 200 HTTPS www.thesettlersonline.com /en/api/user/uplay 87 store, no-cache, must-revalidate; Expires: Sun, 19 Nov 1978 05:00:00 GMT application/json msedge:2936
and then a little later:
# Result Protocol Host URL Body Caching Content-Type Process Comments Custom
930 503 HTTPS w02bb01.thesettlersonline.com /settingsdefine1640855983000 62 no-cache,no-store msedge:2936
Looks like the memory on the server is not functioning / accessible??

[BB_Trafffer]

Hello. We are aware of the connection issues. The technical team was informed yesterday and is working on the situation. We have no ETA.

[ferike86]

Hello. We are aware of the connection issues. The technical team was informed yesterday and is working on the situation. We have no ETA.

And half a day was not enough to make a post on the website or facebook? :)

[noxidjkram]

Are you sure if that is the original problem noxi?


It is how the problem presents to me and some others. Your problem seems to present as more of a cache issue - perhaps once that is resolved, then you will hit the same problem I get.

[Harlequin1963]

https://tso.safeunderdark.com/uploads/thumbs/TSO-191795362061CD7C4E9E7564.52660419.png
for bigger: click image (https://tso.safeunderdark.com/uploads/TSO-191795362061CD7C4E9E7564.52660419.png)

[Kebabtomte]

yea everything worked until 10.05am now its connection lost on both browser and client.

[fungkau]

me too

[king_g_]

If you search, problems at Ubisoft might explain why the game is collapsing:

[Staff are leaving Ubisoft in what's been dubbed "the great exodus" . . . . there's been a wave of resignation from the company over the past 18 months at all levels of the business.
One dev even said that a Ubisoft co-worker got in touch with them recently to solve a problem with a game, primarily because "no one was still there who knew the system.
Another former staffer said that Ubisoft's upper management had "constantly emphasized 'moving on' and 'looking forward' while ignoring the complaints, concerns and cries of their employees" and that "the company's reputation was too much to bear. It's legitimately embarrassing."]

According to reports, a lot of their most experienced devs for their biggest games have reportedly left. I would think that would have a knock on effect on other games as devs are moved around to shore up gaps. But that is just a guess on my part. We don't get much information as players.

[General_hux]

Thanks Traffer - FYI my explorers collect well over 3k presents a day, how will I be able to recover this? Also, will we need to spend gems to open windows that we have been unable to open because of this issue? Also, is that the reason for the 2nd happy hour in as many days?

[General_hux]

If you search, problems at Ubisoft might explain why the game is collapsing:

[Staff are leaving Ubisoft in what's been dubbed "the great exodus" . . . . there's been a wave of resignation from the company over the past 18 months at all levels of the business.
One dev even said that a Ubisoft co-worker got in touch with them recently to solve a problem with a game, primarily because "no one was still there who knew the system.
Another former staffer said that Ubisoft's upper management had "constantly emphasized 'moving on' and 'looking forward' while ignoring the complaints, concerns and cries of their employees" and that "the company's reputation was too much to bear. It's legitimately embarrassing."]

According to reports, a lot of their most experienced devs for their biggest games have reportedly left. I would think that would have a knock on effect on other games as devs are moved around to shore up gaps. But that is just a guess on my part. We don't get much information as players.

And so, a thousand piece jigsaw falls into place :D

[Harlequin_1963]

Thanks Traffer - FYI my explorers collect well over 3k presents a day, how will I be able to recover this? Also, will we need to spend gems to open windows that we have been unable to open because of this issue? Also, is that the reason for the 2nd happy hour in as many days?

Happy Hours are programmed well in advance ( not verbatim but the last answer given by BB staffers )

[AlexSunshine]

still broken, are PFB and Premium days going to be extended, and given extra presents, 2000 lost per day

[General_hux]

Happy Hours are programmed well in advance ( not verbatim but the last answer given by BB staffers )

Yep thats true, Imagine me as Columbo posing a rhetorical question

[Blackych4n]

still nothing 20h later what a game

[Duchess_Dizzy]

can any worlds log in at all, or is the whole thing broken?

[Russellfire366]

US and German servers now working but not EU or French

this was reported yesterday

[Gilgorthorn]

I've been trying to get past "connection issues" for 14 hours now, not happy, that's nearly a whole day off

[halv12]

German servers also have problems - dont get hammerman - but takes very long to load game and adventures.

[Gilgorthorn]

exactlly what I was thinking, and then the messed up (buffed) productions, I'm not happy

[General_hux]

I think that it is a case of pull an nswer out of a hat at the moment to every question. All that can be guaranteed is that the issue may or may not be fixed at some stage between now and the end of days.

[Russellfire366]

is that the issue :-when going to star on an adv, all buff icons are replaced with exo,geos,etc

[Metaller]

beyond a joke now

[king_g_]

only now?

[Metaller]

was only a joke before now beyond it

[King_Jarmo]

can any worlds log in at all, or is the whole thing broken?

I can log in, but game is pretty much unplayable. Loading everything takes forever, hammar man all the time etc..

[lordloocan]

Managed to login to Newfoundland with no issues. Sandycove was slow to load but got there. Northisle gives hammerman whatever I try. Can login to German, French and US servers with no issue. No accounts on other servers to try them but seems issue is whatever servers Northisle.

[Norton_C]

I was on Sandycove after black out yesterday evening, and then ok again this morning, but now I can't get in .... lol

It keeps hanging on that pop up window when you enter the island.

Got there after loooooong wait.

[Rosejane]

Got in using Unity but too slow to play.

[BB_Trafffer]

German servers also have problems - dont get hammerman - but takes very long to load game and adventures.

Yes, it is a global issue, other instances also have connection/loading problems. The technical team was informed yesterday and is working on the situation.

[Deeds]

Yes, it is a global issue, other instances also have connection/loading problems. The technical team was informed yesterday and is working on the situation.


So in 30 mins I will not have been logged in for 24 hours.. Traffer would it be too much to ask someone actually writes something on the front page rather than people having to go to the forum or raise another pointless support ticket?!

I dare not do the math for the number of presents that I will miss out on assuming I can log in tomorrow morning when I wake up!

[Gas-pare]

Same, cannot get past loading to see any interface. this event is now a wipeout for my inablity to get any play in the game.

[TheOldBadger]

Are they just hoping we will all quit so they can scrap the game?

[kevinblack]

the good news is you can still buy gems in the happy hour that works.

[Metaller]

joy

[lordloocan]

Yes, it is a global issue, other instances also have connection/loading problems. The technical team was informed yesterday and is working on the situation.


Total twaddle. I have logged onto my German account, French account, US account, and my other two EU worlds, the only world totally down is Northisle, all we get is the hammerman

[SISSISISS]

I just started play that game. Why they offered use Northisle when it's overloaded or have many problems? Just sad, I had a few weeks... And not a word about that what is happening on the main page? I'm very confused!?

[Belrain]

:(

[Kalgoorlie-Kid]

i just tried log-in again on client and unity with no luck on either , and this is my only account , so i guess Christmas event is over , I'm not using gems to open doors and certainly not buying any , with no news from BB makes its feel like they just really don't care about its players , all i have to say is ,, go shove this where the sun does not shine blue byte , will never purchase anything with your logo attached to it , no support is just rude and insulting and you have lost a long time supporter and will always bad mouth your brand , completely useless humans

[noxidjkram]

I know everyone on Northisle is frustrated, as am I, but I really appreciate BB_Trafffer and the team working to fix this and communicate with us.

Event like this are unexpected and are not easy to resource, especially over the festive period.

Thanks guys and gals. :)

[PharTing]

I just started play that game. Why they offered use Northisle when it's overloaded or have many problems? Just sad, I had a few weeks... And not a word about that what is happening on the main page? I'm very confused!?

Sadly that seems to be how UBISOFT/BlueByte prefer to operate. If they are doing any planning, nothing is ever shared. Perhaps they are a little shy about keeping us informed as the last vague thing they published which resembled a timeline was when they gave us a roadmap of moving to Unity late last year (2020) which painted the picture we'd all be on a fully functional Unity BEFORE Easter (2021)....

TSO was a great game under Flash, but I think as the Flash devs disappeared, the problems increased and the game already had various bits broken (such as the guild vote) before the conversion which started years too late. The diehard players are all hoping that BB can pull a rabbit out of a hat and amaze us all, but so far, it seems they are still looking for the hat!

[toucan]

In my humble opinion, BlueByte was really good until the Ubisoft takeover, then it seems all went downhill.... Oh my poor miners (at level 6) with no buffs and probably running out of deposits - thats my biggest concern, not the presents.

[Micwei]

I just started play that game. Why they offered use Northisle when it's overloaded or have many problems? Just sad, I had a few weeks... And not a word about that what is happening on the main page? I'm very confused!?

All worlds have problems with Unity. But it looks like Northisle has been hit even harder by the problem that arose Wednesday night.

[Mira361]

Hey Russell, it's the same here, been like that for a long time now.

~Mira~

[halv12]

I know everyone on Northisle is frustrated, as am I, but I really appreciate BB_Trafffer and the team working to fix this and communicate with us.

Event like this are unexpected and are not easy to resource, especially over the festive period.

Thanks guys and gals. :)

If this had happened last year I would have agreed - but judging by what has come from BB over the last year - I think it more probable that they are busy preparing for their new year celebration. Did not even have enough time to inform players by writing a note on login page, about the problems. Only here in thread the usual 'We are aware of the problem and looking into it - dont know when/if it will be fixed'

[camms]

connection lost try later

[AndyGadget]

Saw some of the servers are coming back online, but Northisle is not one of them. It is just spamming authentication failures when I put a sniffer on it.
What ever stunt they tried to pull yesterday afternoon took the whole platform down, and of course nothing on the home page or ay official posts on the English forums even saying they are aware of a problem and are working on it.

[king_g_]

Yes, it is a global issue, other instances also have connection/loading problems. The technical team was informed yesterday and is working on the situation.


This looks like a server script/CORS header problem to me. If so, maybe an hour's work to fix and test? Hard to believe this has been worked on since yesterday and still no fix. More likely it was reported yesterday but no-one with the right skills and permissions is available as they/he/she are on Christmas break.

Maybe whoever messed up Northisle messed a few other things up too as last evening the server was completely down then it started responding but failed to redirect.

[noxidjkram]

This looks like a server script/CORS header problem to me. If so, maybe an hour's work to fix and test? Hard to believe this has been worked on since yesterday and still no fix. More likely it was reported yesterday but no-one with the right skills and permissions is available as they/he/she are on Christmas break.

Maybe whoever messed up Northisle messed a few other things up too

Unless a code change has been made, then this is not the issue? BB hasn't mentioned any code changes.

[king_g_]

Hotfix? Disc failure and rebuild? Server rebalancing? Lots of possible things

It's server code/script problem not game code surely

[spawn19]

bean trying for over 20 hours now to log in still now luck

[Russellfire366]

bad times mira :(

[Kalgoorlie-Kid]

this is rubbish , at least post something on main page to let users know your working on it ,

[tiggermama]

... but I really appreciate BB_Trafffer and the team working to fix this and communicate with us.


But look at how long it took someone to actually bother to tell people and that was Forum but not main page so please ... No flag waving and national holidays for a sub standard service

[Kalgoorlie-Kid]

omg , i just go on , all go try now

[noxidjkram]

But look at how long it took someone to actually bother to tell people and that was Forum but not main page so please ... No flag waving and national holidays for a sub standard service

They replied within working hours. If you want 24/7 then get your wallet open...

[Wotaplonker]

Northisle is now back up for me at last!!!

[BB_Trafffer]

Hello Settlers! An emergency game maintenance is scheduled for today. This maintenance aims to resolve the recent login issues with the game. Please check the details on our website. We apologise for the inconvenience.

[ZBlacksheep]

I can login again!

[noxidjkram]

Not work for me :(

[SnowBlizz]

Hilarious. As soon as game maint info gone up got back in.

[Harlequin1963]

Just logged in , finally

[norwichmale]

Hi Russell i hope its fixed soon i dont want to lose to many presents and prop have rebuild island also

[BB_Trafffer]

The maintenance is over now.

Please let me know, if you still can't login.

[Russellfire366]

yep, just logged in now

[noxidjkram]

The maintenance is over now.

Please let me know, if you still can't login.

Thank you BB_Trafffer. :)

[noxidjkram]

Hmmmm - Snow Globe doesn't work at all now. I guess that is why things had a wobble....