View Full Version : Why con failed
Kebabtomte
09.02.22, 19:28
When update ended like 4hours ago and nothing i do solves it?
I have bin logged in since maintenance ended. After an hour AFK, the green dots where gone, so tried to relog. Now I have connection failed too.
sk_setttler
09.02.22, 19:53
Same here...connection failed:
We regret that the connection to the "The Settlers Online" server failed. Please try to reconnect. Should the problem persist, please visit the homepage and the forum for more information.
We are working to resolve the problem.
Crinkles68
09.02.22, 20:00
Same here too. Tried with Unity on several browsers and client. Seems to load but then "connection to server lost" message comes up.
SEASICKSTEVE
09.02.22, 20:07
I`m in the same boat. Can`t get back in. Was in for a few hours after maintenance, Logged off and when I tried to get back in it wouldn`t let me
they are doing maintenance on maintenance ... :))
BB_Kumakun
09.02.22, 20:08
Hello, we are checking out the situation. Please remember that we do not support third party tools and they might not work with the newest version. We only support the browserversion of the game.
The browser version does not work as well https://prnt.sc/26sdnt1 On firefox and opera
lordloocan
09.02.22, 20:14
The browser version does not work as well https://prnt.sc/26sdnt1 On firefox and opera
Same, tried Unity on 4 browsers and no login Give them their due, they know how to mess up.
Harlequin_1963
09.02.22, 20:14
can't get cookies
BB_Kumakun
09.02.22, 20:15
The browser version does not work as well https://prnt.sc/26sdnt1 On firefox and opera
We know, thank you for your explanation. That's why we are on it. No cookies? That's too bad. Could need some sugar right now :)
It doesn't load here (Northisle) and shows 'maintenance page' when i press the blue 'play now' button .
Your demolishment team did another great job :)
so whos going to fix the log in debacle lol
Wow, seriously, we are back here with not being able to log in? ANd a few days before the next event? tsk tsk
Harlequin_1963
09.02.22, 20:26
No cookies? That's too bad. Could need some sugar right now :)
Cookie Monster from the Muppets has a better grasp of keeping servers up and running than your present tech support team.
You didn't manage 12 hours from the end of maintenance.
Also cant get in, connection failed message
did maintenance finish ?
am trying to login on unity and gives me message of connection failed !
and the maintenance page
lordloocan
09.02.22, 20:33
We know, thank you for your explanation. That's why we are on it. No cookies? That's too bad. Could need some sugar right now :)
That the best you can say when you have customers unable to login? Unbelievably poor taste.
Will come as no surprise that I can login on the German worlds......
BB_Kumakun
09.02.22, 20:38
The maintenance did finish, but there is an error (webpage) which needs to be investigated. The technical team is on it, but we sadly have no ETA for it.
UK and NL are affected. Other instances seem to be fine so far.
The RO instance is also affected
lordloocan
09.02.22, 20:42
FR and USA are down too
I am in Greece and it is down here too
its a new feature... login roulette!
tbh BB, I'm not a fan
The maintenance did finish, but there is an error (webpage) which needs to be investigated. The technical team is on it, but we sadly have no ETA for it.
UK and NL are affected. Other instances seem to be fine so far.
This post is an absolute SPAM. BB is totally lack of information....
lordloocan
09.02.22, 21:14
Fixed
Kebabtomte
09.02.22, 21:33
Sweden here
BB_Trafffer
10.02.22, 09:11
Hello.
Is anyone still having trouble logging in?
I still have that probleme, can not log in....
I still have that probleme, I can not log in, this is very disappointing....
Please, help!
I also receive "Connection to server has been lost". Morning I was able to log in same computer. My friend also got same error from home computer (morning it worked for him also) but able to log in from his workplace. That's what we are playing in last days. I think not our ISP or computer cause the problem.
Hello.
Is anyone still having trouble logging in?
Yes, still locked out of my France 2 account.
BB_Trafffer
16.02.22, 10:17
Yes, still locked out of my France 2 account.
This thread focuses on the technical issue that happened on 09/02/2022, not general account issues.
It's also a US instance, so I can't help you with your FR account - you'll need to contact the support team and/or the French community manager.
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