total freeze

[Russellfire366]

hi, is anyone experiencing the regular lock up/game freeze, and having no alternative, but to reboot, I'm sorry, I'm not a negative person , but does tso seem to be getting worse for freeze, or is it my laptop. i think 6 months ago, things seemed to be on the mend, i had not many probs with freeze, but it seems to have come back with a vengance :/

[BB_Trafffer]

Hello.

We would need more details if you could please answer as many questions as you can:




How did the error manifest itself?
For example: error message, connection lost, etc.
Date and time - When did the problem occur?
Please state here the exact date and time when the error occurred.
What did you do last?
Please briefly describe your activities in the game.
Did the problem occur more than once? Can it be reproduced?
Have you already done the first steps?
Please have a look at this topic: Help with Game, Connection Problems (https://forum.thesettlersonline.com/threads/27498-HOWTO-Issues-you-can-check-and-solve-yourself)
The first steps often fix errors. Did you check if the error still occurred afterwards?
Have you cleared your cache and cookies?
How to clear cache and cookies can be found here (https://forum.thesettlersonline.net/threads/19879).
Can you take a screenshot of it? (if possible) A screenshot is very helpful and supports your message. If you can take a screenshot, you can simply upload it via the forum as an attachment.
Which operating system do you use (Windows, Mac OS, Linux, ...)?
Internet provider / Internet speed:
Internet access (LAN/WLAN/UMTS):
Please attach Screenshots of the Dev Console (Press F12 in the browser while you experience the error). Please send Screenshots of the "Inspector" Tab AND the "Console" Tab.
Which browser AND browser version are you using?
You can find the exact version of your browser as follows:

Firefox.
Menu: Help > About Mozilla Firefox
Internet Explorer
Menu: "?" > "About"
Google Chrome.
Toolbar: "Wrench icon" > "About Google Chrome".
Safari
Menu: "Safari" > "About Safari".





Also kindly add reproduction steps and don't hold back with how detailed they might be.