gm_dialog_Plain is not defined

[Usermaatre]

Having been booted out twice in the last 5 minutes I now can't even load the game at all, even after clearing all site data (includes Unity DB etc.)
Just get a progress bar, then in the DevTools console this message

play:166 Uncaught (in promise) ReferenceError: gm_dialog_Plain is not defined

And nothing further.

Retried again a few minutes later and now back to the previous error, stuck on loading (progress bar about 95%).

ab96b4f2f7be140ae5081aa5fecf2e69.js:3 EndOfStreamException: Unable to read beyond the end of the stream.
at System.IO.__Error.EndOfFile () [0x00000] in <00000000000000000000000000000000>:0

After a few minutes of *that* error I was able to get in again, and the moment I went into the addy I was doing (Dark Priests), got booted again, in the same fashion where the screen just goes dark brown with light brown margins, and strangely even the DevTools window (Chrome) goes blank.
Just before that I'd seen a bunch of errors about insufficient resources:

...
Failed to load resource: net::ERR_INSUFFICIENT_RESOURCES
ubistatic-a.akamaihd.net/0018/live/GFX_HASHED/building_lib/3c8199c4b3f64caefbe93f64aa52e58c21f1ff29.png:1 Failed to load resource: net::ERR_INSUFFICIENT_RESOURCES
ubistatic-a.akamaihd.net/0018/live/GFX_HASHED/building_lib/9263ee8b0c72d7a9caa3ff8ad709f3dba1e28ad5.png:1 Failed to load resource: net::ERR_INSUFFICIENT_RESOURCES
...

play:1 [.WebGL-00006CD00C290E00] GL_OUT_OF_MEMORY: Error: 0x00000505, in ..\..\third_party\angle\src\libANGLE\renderer\d3d\ d3d11\ResourceManager11.cpp, allocate:496. Internal D3D11 error: HRESULT: 0x8007000E: Error allocating Texture2D
play:1 [.WebGL-00006CD00C290E00] GL_CONTEXT_LOST_KHR: Context has been lost.

(My machine has 64Gb of RAM).

Reloaded and now back to the EndOfStreamException. Premium time due to run out any moment and pretty keen to finish my addy before it does!

(As far as I can tell as an end-user without the ability to modify/rebuild the code I can't do anything about the EndOfStreamException, but there's some discussion about it here... https://github.com/Perfare/Il2CppDumper/issues/471)


A few hours later and now we've advanced to "Uplay not available". Progress?

Well just enough after another couple of retries to get into the game again only to have it hang a ~20 seconds into an adventure (1/4 finals) with the following error in the DevTools console:

52ab96b4f2f7be140ae5081aa5fecf2e69.js:3 An abnormal situation has occurred: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it.

Any guesses as to what error I got trying to log-in again?

[Bodolfo]

Since the maintenance on 2024-03-13 this regression is back

It shows as blank screen with unfinished progress bar and in the browser console the exception is documented:
"
Uncaught (in promise) ReferenceError: gm_dialog_Plain is not defined
<anonymous> https://www.thesettlersonline.com/en/play:166
promise callback* https://www.thesettlersonline.com/en/play:165
play:166:35
<anonymous> https://www.thesettlersonline.com/en/play:166
(Asíncrono: promise callback)
<anonymous> https://www.thesettlersonline.com/en/play:165
"

[Bodolfo]

Cleared Unity Cache as described at:
https://forum.thesettlersonline.com/threads/38770-How-to-clear-Unity-Web-Cache

Exception still occurs!

[BB_Trafffer]

Hello Settlers. We have implemented a potential fix on our test server that should resolve the loading issue. Please go to our test server here (https://www.tsotesting.com/en/homepage) and let us know if it works.

[Diocletian68]

Thanks, works for me! Happily logged on test server ) will wait for implementation on main servers

[eleashar]

The test server works with Chrome.

[BB_Trafffer]

Hello again.

With today's hotfix, we have implemented a fix that should resolve the loading issue. Let us know if you still can't load the game.