Paid for gems but havent received it yet

[Wendigo1979]

Hi BB,

I have made a purchase on the 18th of december, seasonal 3825 gems for 9,99. Ordernumber: 200080769929
I havent received the gems so far. I have sent two tickets, but there has been no response yet.

Support Ticket 22342194 21 december 2024
Support Ticket 22321926 18 december 2024

Is there anyone who can help me with this?

Kind regards,

Alony00

[First_Lord]

After 6th, maybe, all skiing in Alps right now. lol.