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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,415
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    17 Pages
    1 2 3 ... 17
    • Replies: 162
    • Views: 9,371
    12.06.19 15:24 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    30 Pages
    1 2 3 ... 30
    • Replies: 290
    • Views: 145,314
    25.04.19 08:45 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 8
    • Views: 55,879
    22.08.18 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 37,492
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Flash ending in 2020

    Searcher the forum and noone is discussing this topic. Adobe is killing flash in 2020. As far as I know only google will keep it alive for few more...

    Started by VRES, 05.06.19 13:46
    2 Pages
    1 2
    • Replies: 12
    • Views: 636
    Yesterday 11:26 Go to last post
  2. Shop is not working

    Dear UbiSoft/Blue Byte For a very long time I have been unable to use the shop. Same error happens every time I try to enter the shop. I...

    Started by SleepyRaven, 11.06.19 15:52
    • Replies: 7
    • Views: 241
    14.06.19 19:19 Go to last post
  3. Flash Player issue

    I log in and get to a white page and nothing happens. Normally I get a box allowing flash to run but not now. Right click allow and nothing. Any...

    Started by megadethmaniac, 11.06.19 20:28
    • Replies: 1
    • Views: 98
    14.06.19 18:35 Go to last post
  4. Guild Quest not displayed correctly

    simular problem. But mine has a main quest i completed ages ago showing in GQ and i cant see the GQ http://prntscr.com/lls6v3 refreshing gets the...

    Started by cliff60, 22.11.18 21:28
    7 Pages
    1 2 3 ... 7
    • Replies: 62
    • Views: 8,819
    12.06.19 15:04 Go to last post
  5. Unhappy Game not loading?

    I can't get into the game.. it loads.. I get the notices screen (see below) and that's it... no 'green tick' it's been that for almost 30 minutes...

    Started by AmySafeunderdark, 06.06.19 16:40
    2 Pages
    1 2
    can't log in, game
    • Replies: 13
    • Views: 385
    12.06.19 09:03 Go to last post
  6. Storm recovery

    i am lvl 66 and had a weekly quest to do 3x Storm recovery. After doing the adv 3 times i did not get any reward in slot 1 on any of those 3 adv....

    Started by Bobie, 11.06.19 10:50
    • Replies: 0
    • Views: 73
    11.06.19 10:50 Go to last post
  7. Gift xmas tree no longer gifting

    Has anyone elses xmas gift tree stopped working? The timer always expires at around 9am each Saturday, as it has done this week, but the tree has...

    Started by Thejollyone, 08.06.19 08:22
    • Replies: 3
    • Views: 132
    11.06.19 02:17 Go to last post
  8. Giant Battle gives Blueprint that is already maxed out and cant be used

    Title says it all, Of the 10 different Epic Forge blueprint types I am at maximum level on 6 of them but still have 4 that are at Level 3 or Level...

    Started by fishslice, 07.06.19 20:13
    • Replies: 5
    • Views: 123
    08.06.19 14:18 Go to last post
  9. Issue with weekly challenge -resource gathering

    Ive notice that nothing is being added to the total of items required in the resource gathering part of the weekly challenge nothing is being added...

    Started by MaelstromJ, 05.06.19 20:20
    • Replies: 5
    • Views: 176
    07.06.19 20:04 Go to last post
  10. unable to log in

    have been trying for just over 30 mins and loading bar stuck halfway, anyone else experiencing same?

    Started by case, 29.01.19 19:30
    8 Pages
    1 2 3 ... 8
    • Replies: 70
    • Views: 3,312
    07.06.19 19:06 Go to last post
  11. main quest Eureka!

    hi there i have a main quest called Eureka!. to own a lettersmith. i had one, i built another one and still the quest it's not fulfilled. ...

    Started by JohnRo79, 04.06.19 12:36
    • Replies: 4
    • Views: 214
    07.06.19 08:44 Go to last post
  12. Boris winter terror bug?

    Ok, maybe i just don't understand boris, but i translate reducing enemy swift units dmg by 50%, as enemies who have first strike. If thats...

    Started by Reapertje, 05.06.19 04:03
    • Replies: 4
    • Views: 199
    07.06.19 01:25 Go to last post
  13. Unhappy Storm recovery bug.

    Subquest Cleansing (use 20 Poison, 16 Shovel, 11 Stinky Potion, 11 Decomposer). Since this subquest has a fail condition i was extra careful: 1....

    Started by topgearfan, 05.06.19 12:38
    • Replies: 1
    • Views: 104
    06.06.19 14:08 Go to last post
  14. Buffs not Sticking

    Recently special buffs are not "sticking". When friends place special buffs, they work for a few seconds and then disappear. These episodes have been...

    Started by Shamroque, 17.05.16 12:15
    7 Pages
    1 2 3 ... 7
    • Replies: 60
    • Views: 22,945
    01.06.19 10:00 Go to last post
  15. Prem friend buff

    well surprise,surprise its bugged/useless You don't get extra loot/XP prntscr.com/nusqto...my own adv yes I started the buff before I...

    Started by cheethamhill, 29.05.19 08:52
    2 Pages
    1 2
    • Replies: 11
    • Views: 367
    30.05.19 21:02 Go to last post
  16. 1-Up skill not working (possible weirdness with Observatory?)

    On a 2T adventure, Observatory and Scouting Post buffs active. My generals land. I wait for them to finish building their camps and then I start to...

    Started by IainC, 28.05.19 05:44
    • Replies: 0
    • Views: 80
    28.05.19 05:44 Go to last post
  17. Possible bug with gold hearted geo

    I bought both sent both out unskilled they both found a dep which would normally be 300 one was 700 so i assume thats 300x2 plus the other geo...

    Started by ginny31, 21.04.19 11:16
    • Replies: 4
    • Views: 509
    22.05.19 19:07 Go to last post
  18. QM garrisons trying to forever with Observatory

    When I activate Observatory buff and send QM to other adv, OR my home island, I get this strange behavior, and I recorded it in a video, it is not...

    Started by TheVictorious, 21.04.19 20:37
    • Replies: 6
    • Views: 389
    22.05.19 13:23 Go to last post
  19. Freezing on adv. start

    Everytime i start a new adventure the game freezes or slows down to a pace where i have to reload. It also happens when the adventures finishes and i...

    Started by Bartlettis, 21.05.19 09:27
    • Replies: 0
    • Views: 86
    21.05.19 09:27 Go to last post
  20. Cannot build collectibles in mayor's house

    https://imgur.com/EkVo8yd Collectibles in my mayors house are "stuck". I cannot build them. On the screenshot only thing i can do with...

    Started by ThickJones0, 20.05.19 05:50
    • Replies: 2
    • Views: 116
    20.05.19 08:04 Go to last post

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