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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 45,694
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 179,532
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,422,231
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 180,327
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 821,341
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 192,308
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. New quest line bug for thoe who clear expansion island

    Some of us may like to clear the new islands rather than level up.. Well, heres a new bug http://prntscr.com/8m8db5 Not sure that can be...

    Started by Thejollyone, 30.09.15 16:49
    5 Pages •
    1 2 3 ... 5
    • Replies: 43
    • Views: 150,041
    qawpaw
    25.01.16 11:59 Go to last post

  2. Angry not a guild quest

    Think there is a bug about the guild quest. I'm the guild leader from greenisle warriors (GIW) but we have not an active guild quest. Hope it is...

    Started by Iris2506, 24.01.16 13:12
    • Replies: 1
    • Views: 2,446
    Urd123
    24.01.16 15:17 Go to last post

  3. Missing marble deposits in S8.

    Hello. It would seem, that after maintenance this week, i'm only able to find 3 marble deposits in S8, not the 5 that are actually there, has...

    Started by Gammelbold, 20.01.16 13:19
    • Replies: 8
    • Views: 7,960
    ErinFreeman
    24.01.16 14:19 Go to last post

  4. Angry Can't start a new adventure - to many adventures

    The new guild quest is to perform 2 adventures. After the 1st adventure (lost skull) was completed I was not allowed to start a new one "to many...

    Started by Edvinp, 23.01.16 16:34
    adventure, bug
    • Replies: 5
    • Views: 21,839
    Edvinp
    24.01.16 11:12 Go to last post

  5. Slim Browser Version not launching

    Every time I launch the Desktop version, I get this error: http://prntscr.com/9tmmvr I'm not sure how to fix it.

    Started by eulalia, 23.01.16 02:27
    • Replies: 3
    • Views: 27,422
    Durin_d
    23.01.16 21:19 Go to last post

  6. Wrong name for Aunt Irma's Feast

    the title says it all...:

    Started by HFoC, 19.01.16 12:29
    1 Attachment(s)
    • Replies: 9
    • Views: 11,629
    pcscon
    22.01.16 23:31 Go to last post

  7. Exclamation Problem with guests

    I have a problem with му guests, when I do, take my resources? Game take around 7000 steel, 800 granite, 7000 hardwood plan. Not close my first...

    Started by bgtaran, 22.01.16 12:45
    • Replies: 0
    • Views: 1,214
    bgtaran
    22.01.16 12:45 Go to last post

  8. Can't refill deposits

    I discovered today i cannot refill meat or fish deposits on my island. My meat deposits were exhausted and clicked one to refill, selected 10k from...

    Started by Dickie-Bird, 22.01.16 09:58
    • Replies: 1
    • Views: 3,890
    Mortallicus
    22.01.16 10:24 Go to last post

  9. Missing Notifications

    I've noticed since the patch that often I send my Geologists off to find something and there is sometimes no notification in the News tab when their...

    Started by IainC, 20.01.16 13:27
    • Replies: 1
    • Views: 4,619
    Xibor
    20.01.16 19:38 Go to last post

  10. I can't delete adventures anymore

    I tried to delete some adventures (the siege, buccaneer, whirlwind, tomb raider) and none of them go away.

    Started by rosee, 19.01.16 12:26
    • Replies: 7
    • Views: 6,046
    lulu10093
    20.01.16 13:01 Go to last post

  11. New Quests Crash Flash if Game Does Not Have Focus.

    Using Chrome both on a Mac and PC, I have noticed that if the game tab does not have focus and a new quest is received (e.g. new guild quest, new...

    Started by IainC, 17.01.16 23:16
    • Replies: 4
    • Views: 12,448
    IainC
    20.01.16 12:59 Go to last post

  12. Exclamation Guild quest timer counts to local time 2:00

    The time counter in the guild quest shows time left until 2:00 in the players local time and not the actual time left for the quest.

    Started by Durin_d, 19.01.16 12:11
    2 Pages •
    1 2
    • Replies: 12
    • Views: 16,526
    BB_Ravel
    20.01.16 11:44 Go to last post

  13. Guild Quests

    hiya got a new problem just had our new gq sell 30 cannons and complte 2 addys done the selling cannons part 2 times an still the bar at zero and...

    Started by god666, 17.01.16 16:29
    • Replies: 4
    • Views: 7,430
    Xibor
    18.01.16 20:16 Go to last post

  14. notification on screen

    I got this notification onscreen just now. i hear from people its also in testserver, but i experienced it just now on northisle server. ...

    Started by ROLANDHOLLANDER, 16.01.16 15:39
    • Replies: 1
    • Views: 8,963
    Kit_
    16.01.16 16:28 Go to last post

  15. Exclamation Tear down copper mine doesn't give back my building licence

    As mentioned on title. I tried to refresh page, log out then login, but unfortunately my building licence is same. When i tear down an EXHAUSTED...

    Started by Bihanali, 16.01.16 10:55
    • Replies: 4
    • Views: 9,591
    Bihanali
    16.01.16 11:32 Go to last post

  16. Collections quest

    Since maintenance this is no longer appearing in the quest log. You can only see it from the "new quest notification" (assuming that appears also),...

    Started by Nogbad2, 15.01.16 00:59
    • Replies: 1
    • Views: 4,232
    Peajay
    15.01.16 02:23 Go to last post

  17. Empty Camps Remain!

    Its only a minor glitch but when your attacking general loses all his troops and is defeated aswell but defeats all opposing units the camp remains...

    Started by Wivadee, 14.01.16 20:13
    • Replies: 1
    • Views: 12,203
    Dorotheus
    14.01.16 20:36 Go to last post

  18. Expedition searches

    My explorer isn't able to carry out a search for an expedition, and soeone else has just said the same in chat. We are both high enough level, not...

    Started by Cully, 12.01.16 16:11
    • Replies: 2
    • Views: 12,259
    Cully
    12.01.16 18:09 Go to last post

  19. bug in whisper

    Hi, last week couple of times my whisper tab shows the name of player who is whispering but not any text other player or me type. Text becomes...

    Started by Pekk, 10.01.16 23:15
    • Replies: 2
    • Views: 5,571
    Maij
    11.01.16 20:30 Go to last post

  20. Multiple Gift Boxes

    I was able take gift box multiple times. Fist time in the morning, then I opened it. Later I was able take second box and open it.

    Started by Rajaja, 04.01.16 09:31
    4 Pages •
    1 2 3 ... 4
    • Replies: 33
    • Views: 103,775
    Urgh123
    08.01.16 12:56 Go to last post
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