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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 40,891
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 160,783
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,389,638
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 172,253
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 791,920
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,971
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Guild Emblem not showing up

    Guild emblem is missing for edit and just a white square for most of guild? any one else with this issue?

    Started by JP4791, 08.03.15 12:28
    • Replies: 0
    • Views: 8,676
    08.03.15 12:28 Go to last post
  2. "Missing Tools" Quest not registering

    Greetings Community, I couldn't see this issue in the overview thread - sorry if it's a repost! My issue is that I have completed the "Missing...

    Started by Natsar, 06.03.13 06:26
    • Replies: 4
    • Views: 22,148
    08.03.15 12:05 Go to last post
  3. Marshalls went missing

    Hi all three of my Marshalls went missing. I sent them on a mission to another Island. Later I cancelled the mission and my Marshalls and troops...

    Started by Lukazade, 05.03.15 05:13
    • Replies: 1
    • Views: 4,338
    05.03.15 12:50 Go to last post
  4. Game crashes my computer

    Over the past few days, I'm finding that my computer either freezes or crashes to a blue screen while I'm playing the game. I can log on to the...

    Started by Alina_Light, 01.03.15 21:38
    • Replies: 5
    • Views: 20,879
    04.03.15 21:57 Go to last post
  5. Buffed buildings Light up while buffing...

    Hi, dont know if anyone noticed this one before.... I was buffing some new buildmines when i noticed a mine that allready was buffed light up as...

    Started by DutchDuty, 03.03.15 09:04
    • Replies: 0
    • Views: 6,250
    03.03.15 09:04 Go to last post
  6. Queues are very slow

    I used to be able to spam click the x to clear the queue really quickly but now you've fixed how slow it is to order troops but made it slow as hell...

    Started by Hazgod, 23.02.15 00:02
    • Replies: 3
    • Views: 15,676
    02.03.15 19:45 Go to last post
  7. exploreer search bug?

    i have tried send my explorers on thier normal artifact search but they return within like 5mins?....have tried several time to send but same thing...

    Started by ATHTHEMANIAC, 26.02.15 11:40
    • Replies: 6
    • Views: 32,773
    28.02.15 00:31 Go to last post
  8. Moved: Special weeks are back and so are the bugs

    :mad: Why do BB persist in giving us special weeks knowing full well the bugs they brought with them last time have not been removed? We are...

    Started by jollyfog2012, 26.02.15 08:58
    • Replies: -
    • Views: -
    26.02.15 08:31 Go to last post
  9. The marshal is not happy with the attack ;)

    The title is funny , but the bug that i got was not so funny for me. Here u can see it: www.youtube.com/watch?v=uDJ7a4UFlO4&feature=youtu.be

    Started by Bfreak, 25.02.15 23:42
    • Replies: 0
    • Views: 5,101
    25.02.15 23:42 Go to last post
  10. Says I have all x mines - but shows exhausted mines

    I have sent my geologists out several times today as I have a lot of exhausted mines, but I keep being told that I have the allowed number of mines -...

    Started by Sabanna, 19.11.14 13:39
    • Replies: 5
    • Views: 45,568
    24.02.15 17:49 Go to last post
  11. Question PvP colony converts titanium to gold

    Hi, one of my guildies asks if you experienced similar problem before: one of his colonies produces titanium still the total calculation adds the...

    Started by MCLueppers, 24.02.15 11:25
    • Replies: 2
    • Views: 11,451
    24.02.15 15:32 Go to last post
  12. Wink PVP bug

    One of my colonies (a small rich colony) was attacked. The attacker gave it a good go but failed to take it. My success mail awarded me over 11,000...

    Started by Algini, 23.02.15 23:11
    • Replies: 1
    • Views: 5,903
    24.02.15 13:01 Go to last post
  13. Loading troops on home island

    Today loading troops in home island is almost impossible or near......Every time I load different lots of 25 units, my general "forget" the last lot...

    Started by Korbun, 17.02.15 15:44
    • Replies: 2
    • Views: 29,840
    24.02.15 09:39 Go to last post
  14. Economy Overview - Gold Production

    Hi, There seems to be a bug regarding the breakdown of the gold coin production. For some reason it is showing that it uses up Wheat?

    Started by apw2, 15.09.13 23:17
    2 Pages
    1 2
    • Replies: 12
    • Views: 84,736
    24.02.15 06:36 Go to last post
  15. No sound, search tab or news on geologists return.

    I send my geologist out, they find stuff, but I get no sound, the "Wehey" or "oOooooh", pop up tab or news feed, so I don't know when and if they...

    Started by Gothtec, 21.02.15 09:25
    • Replies: 1
    • Views: 4,322
    21.02.15 10:12 Go to last post
  16. Achievement "Titanic harvest" dont work

    i have now already second tit colony, but achievement Titanic harvest dont count nothing : http://prntscr.com/5jlgpx First was conquered from other...

    Started by kurgkurg, 22.12.14 06:41
    • Replies: 7
    • Views: 34,386
    17.02.15 22:55 Go to last post
  17. server

    before there was problems sometimes (often) but now it is konstantly problems with the server why cant you fix the problem

    Started by grummepigen, 17.02.15 17:10
    • Replies: 0
    • Views: 1,601
    17.02.15 17:10 Go to last post
  18. Angry trading

    I just went into the trade office to see if I could find some iron to make the attack bows and someone had 1000 iron for 100 coins so I traded and...

    Started by Suzie1205, 15.02.15 05:18
    • Replies: 3
    • Views: 5,016
    16.02.15 20:12 Go to last post
  19. Pop bug back again!

    As you can see from the attached image once again I have more pop than my max limit [/URL][/IMG]

    Started by Dorotheus, 16.02.15 16:09
    • Replies: 0
    • Views: 4,315
    16.02.15 16:09 Go to last post
  20. Free the home zone, main quest.

    Hi I'm lvl 36, and under the main quests in free the home zone, it says complete the quest more sectors, you need to be lvl 15 for it to unlock, I'm...

    Started by Larkspur, 13.02.15 19:48
    • Replies: 0
    • Views: 2,111
    13.02.15 19:48 Go to last post

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