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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 41,641
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 163,648
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,395,743
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 173,599
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 797,463
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 188,586
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Server Zone Init Failed - after midnight!

    Late at night I'm usually just waiting for my explorers to finish their search so I tend to be in another browser tab waiting for the bell telling me...

    Started by Bugglesx, 21.12.14 00:25
    • Replies: 0
    • Views: 3,528
    Bugglesx
    21.12.14 00:25 Go to last post

  2. When did population become storehouse tied?

    I always remembered it to be residence tied but I just upgraded many of my storehouses and now I can't increase my population back to the residence...

    Started by Saltybeing2, 20.12.14 19:20
    • Replies: 0
    • Views: 2,290
    Saltybeing2
    20.12.14 19:20 Go to last post

  3. Trades get declined on their own

    For a long time I wasn't sure if this was a bug or if I accidentally declined trades sent to me but it just happened again and this time I paid...

    Started by FishSmell, 20.12.14 09:06
    • Replies: 1
    • Views: 3,693
    Vodkat
    20.12.14 10:15 Go to last post

  4. The REAL Problem with lag isnt that they cant fix it, its that they think they can

    Ok so I have been playing this game a couple of years now and when it comes to lag, lets face it - it just is not some kind of temporary issue, but...

    Started by Bowlock, 20.12.14 06:40
    • Replies: 0
    • Views: 2,988
    Bowlock
    20.12.14 06:40 Go to last post

  5. Adventures/generals bugged

    Since PvP went live, generals are bugged in all adventures. - after attack has been sent, number of troops assigned will suddenly change -...

    Started by frenkzmacolo, 19.12.14 12:17
    • Replies: 1
    • Views: 4,811
    jonno697
    19.12.14 15:38 Go to last post

  6. I start adventure and nothing happened

    HI, I just start adventure Improving the Christmas Spirit and nothing happened?!?! And in Star meni - MISC there is no longer icon of this...

    Started by Sakazulu, 19.12.14 06:32
    • Replies: 2
    • Views: 4,419
    Sakazulu
    19.12.14 07:55 Go to last post

  7. Building licences

    I have cleared a sector, but no building licences appeared in Star menu. Forgot to write that Storehouse is built in the sector.

    Started by AlexXP, 18.12.14 11:16
    • Replies: 8
    • Views: 26,242
    AlexXP
    18.12.14 12:46 Go to last post

  8. Cannon damage error

    There seems to be an error with the battles, in particular the damage caused by the cannons is very variable, some times they do the typical damage...

    Started by Thor-chic, 18.12.14 02:44
    • Replies: 5
    • Views: 13,093
    Narcil
    18.12.14 11:28 Go to last post

  9. advent calendar day 18

    Sorry, now it works Door was not working

    Started by Dieu-le-Gros, 18.12.14 06:56
    • Replies: 0
    • Views: 3,339
    Dieu-le-Gros
    18.12.14 06:56 Go to last post

  10. Unhappy quest replacement reindeers...BUG?!?

    On the quest replacement reindeers,there is to produce 200 horses. I cant, an i dont know why? I have production 206/12h. And my bar is still...

    Started by OgiDaddy, 16.12.14 20:30
    2 Attachment(s)
    • Replies: 2
    • Views: 1,542
    OgiDaddy
    17.12.14 18:20 Go to last post

  11. Generals attacking non attack-assigned camps

    First of all, this has happened twice in the same Stolen Sleigh adventure just now. Im NOT blocking on this adventure at all, as the game has been...

    Started by Thejollyone, 17.12.14 17:33
    • Replies: 1
    • Views: 12,896
    Dorotheus
    17.12.14 18:18 Go to last post

  12. Lag

    After the extended maintenance of today, is anyone experiencing atrocious lag?

    Started by Gothtec, 17.12.14 15:51
    • Replies: 4
    • Views: 3,051
    Gothtec
    17.12.14 16:41 Go to last post

  13. Angry Adventure acceptance delay

    It's taking up to 5 minutes sometimes for adventures to come through properly. Sort it out. How is it even possible to have such a ridiculous delay...

    Started by Hazgod, 16.12.14 12:37
    • Replies: 2
    • Views: 4,629
    Hazgod
    17.12.14 14:11 Go to last post

  14. Strange behavior of generals after battle using blocks

    I noticed a Strange behavior of generals after battle in blocks. They first come back to their camp and after a little while they turn back to the...

    Started by rscheidt, 16.12.14 13:14
    • Replies: 1
    • Views: 15,847
    bobsie
    17.12.14 10:40 Go to last post

  15. Adventure not starting

    Hi, Apologies if such a thread has already been started but with regards to the "hiding place" in the event quest "the evildoer" where I have an...

    Started by Elco, 15.12.14 20:27
    • Replies: 5
    • Views: 19,757
    chuck976
    16.12.14 14:34 Go to last post

  16. Achievements wrong

    There is something wrong with the achievements: In the general achievements: specialist --> the funky bunch you need 6 generals in the star menu....

    Started by Cian2005, 15.12.14 14:44
    • Replies: 1
    • Views: 1,837
    corona88
    15.12.14 14:49 Go to last post

  17. is the premium reduce by half?

    Im not sure exact time that i activate last nigh but i sure it night time. Australia time. when i wake up midday the premium of 1 day expired, ...

    Started by Duong_TonThat, 15.12.14 03:57
    • Replies: 1
    • Views: 3,660
    fishybreath
    15.12.14 14:24 Go to last post

  18. Christmas bugs

    Ok here we go. First: 3rd quest chain doesn't appear (I finished the one with the missing reindeers etc, no new one after that). 2nd: The "new...

    Started by Rhylian, 14.12.14 14:01
    • Replies: 2
    • Views: 3,251
    Ozzymandeus
    15.12.14 04:57 Go to last post

  19. Short treasure search

    Sent a bunch of my guys out on the short treasure search for the xmas quest chain. I would expect them to return with either 1 res or 1 res +...

    Started by Dorotheus, 13.12.14 09:29
    2 Pages •
    1 2
    • Replies: 12
    • Views: 23,589
    Gothtec
    14.12.14 21:23 Go to last post

  20. Achievements - Lay of the land BUG??

    I am facing the following weird situation: At Lay Of The Land - in Home Island - in General I get 54/55 ... I send out the Geologist with the...

    Started by A-Lia, 14.12.14 16:31
    • Replies: 3
    • Views: 12,492
    A-Lia
    14.12.14 21:18 Go to last post
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