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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 41,019
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 161,425
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,391,397
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 172,608
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 793,473
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 188,091
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Empty enemy camp not dissapaearing

    I killed all enemy in camp in "Valiant Little Tailor" but camp is stil there. What to do? Also i lost all my expensive units in combat due to change...

    Started by Bane7777, 25.11.14 16:39
    • Replies: 6
    • Views: 15,479
    Bane7777
    26.11.14 13:38 Go to last post

  2. Can´t log on

    all day I can´t get on the server:mad:

    Started by Tordenguden, 25.11.14 17:02
    • Replies: 2
    • Views: 7,157
    BB_Ravel
    26.11.14 09:44 Go to last post

  3. Very difficult to attack certain camps with new mouse over info of camps

    I was playing an outlaw and traitor and while the new feature of showing the name of the general and the troops inside the camp and the general is...

    Started by Singaboy, 25.11.14 13:18
    • Replies: 4
    • Views: 27,425
    Thejollyone
    25.11.14 16:23 Go to last post

  4. Not allowed to loading map by showing error

    Error parsing game_settings.xml: Error: cMilitaryUnitBase.AddUnitToMaps: duplicate unit (Unit: Recruit) Error parsing game_units.xml: Error:...

    Started by amishup, 25.11.14 10:04
    • Replies: 2
    • Views: 12,293
    amishup
    25.11.14 10:43 Go to last post

  5. Farm bug

    lvl 6 farm produce wheat in 40sec now it has produciont around 6-7k per 12h

    Started by ViliusV, 25.11.14 06:56
    • Replies: 1
    • Views: 25,877
    ViliusV
    25.11.14 07:01 Go to last post

  6. Remove the cancel adventure option if adventure all quest was completed

    its not bug but very annoying thing. i did a roaring bull and destroyed all witch tower, so quests was completed but i dont knwo how probabil...

    Started by Shadowvzs87, 23.11.14 19:05
    • Replies: 0
    • Views: 60,516
    Shadowvzs87
    23.11.14 19:05 Go to last post

  7. Premium quest not registering premium day

    Today, I used a premium day for the first time. I have a long standing quest to do this, yet this quest did not register my use of the premium day....

    Started by Kimby, 23.11.14 14:50
    1 Attachment(s)
    • Replies: 3
    • Views: 16,639
    VVidi
    23.11.14 16:03 Go to last post

  8. The funky bunch achievement

    It is asked to have all the specialists from the tavern.............. I have 3 geo, 3 explorers, and 5 generals, but the green line under the...

    Started by Korbun, 18.07.14 10:31
    • Replies: 4
    • Views: 5,025
    Nogbad
    21.11.14 17:45 Go to last post

  9. Market bug, all slots opened, coins deducted

    http://prntscr.com/58kxil http://prntscr.com/58kylk I had around 4100 coins before making an offer that was in 4 lots each 58 coins; instead of...

    Started by CrazyBat, 21.11.14 12:46
    • Replies: 1
    • Views: 3,744
    BB_Ravel
    21.11.14 13:44 Go to last post

  10. Stuck on loading screen

    Tried the usual, different browser cleared cache etc. is it just me? I cant see any other posts about this. It was working fine a couple of...

    Started by Psychokilla, 17.11.14 22:52
    • Replies: 6
    • Views: 18,672
    Psychokilla
    18.11.14 23:25 Go to last post

  11. The game asks me to create new home island when I try to play the game

    Since today the server is asking me to pick a new avatar and a nickname for a character on the sandycove server. I have been playing for few weeks,...

    Started by defaultPlayerName_5468de95e655b, 16.11.14 17:48
    • Replies: 3
    • Views: 33,290
    Nogbad
    17.11.14 03:47 Go to last post

  12. i need help

    this the first time I have play the game and I am having problems playing the game has anyone got a reason why this is happening

    Started by defaultPlayerName_545bc34ef19cb, 06.11.14 19:08
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 13,985
    fishslice
    14.11.14 20:00 Go to last post

  13. coal mines

    i keep looking for my coal mines which the games says I have but I can't find them and now the games says I have as many mines as I am allowed...

    Started by geoffreycole, 12.11.14 23:43
    • Replies: 2
    • Views: 3,612
    Kit_
    13.11.14 06:38 Go to last post

  14. chat server not available

    Any1 having trouble with chat server being not available???

    Started by Q_wrt, 12.11.14 10:32
    • Replies: 2
    • Views: 6,152
    LordBosse
    12.11.14 10:55 Go to last post

  15. Golem buffs cluttering up the "Star menu"

    Hiya As posted in the Dev Diary for the Halloween event: http://forum.thesettlersonline.com/threads/29334-Dev-Diary-Halloween-Event-2014 BB...

    Started by VVidi, 11.11.14 15:09
    • Replies: 0
    • Views: 16,472
    VVidi
    11.11.14 15:09 Go to last post

  16. Error detected

    "An error was detected on this zone. Please try again" Thats what I see when trying to get online, first apaired when I tryed to sent 2 gens to an...

    Started by ariekees8, 11.11.14 13:14
    • Replies: 2
    • Views: 4,637
    ariekees8
    11.11.14 13:32 Go to last post

  17. Exclamation Weird new graphics glitch in S2?

    I've seen it earlier on my laptop, never seen it again, but now on my main system I get the same weird glitch.. for bigger: click here...

    Started by AmySafeunderdark, 19.10.14 11:59
    2 Pages •
    1 2
    • Replies: 17
    • Views: 15,436
    AmySafeunderdark
    08.11.14 13:51 Go to last post

  18. premium time error

    hi! i havent got extra loot from adventure, even if i was on premium. see screenshot. i think it has to do with the time change. please fix it. tyvm

    Started by Lorrellay, 01.11.14 07:19
    1 Attachment(s)
    • Replies: 2
    • Views: 8,202
    Lorrellay
    05.11.14 21:00 Go to last post

  19. Server is Busy.../booted

    The game is virtually unplayable since maintenance, buffing is a nightmare traveling between islands the same, the lag is shocking. I have done...

    Started by unicornlinzy1, 04.11.14 09:42
    4 Pages •
    1 2 3 ... 4
    • Replies: 33
    • Views: 106,508
    queen-vicious
    05.11.14 09:29 Go to last post

  20. Zombie, Zombie, Zombie !!!

    I still have zombies running around my island:

    Started by Ozzymandeus, 04.11.14 14:02
    • Replies: 1
    • Views: 4,464
    jonno697
    04.11.14 16:09 Go to last post
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