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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 41,919
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 165,232
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,397,673
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 174,066
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 799,354
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 188,799
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Exhausted marble can't be found by geologists.

    Since the science tree was installed for geologists I have had a number of marble quarries that cannot be found by the geologists, even though they...

    Started by SeaBee1964, 02.09.13 08:18
    2 Pages •
    1 2
    • Replies: 10
    • Views: 20,088
    Dorotheus
    04.09.13 16:20 Go to last post

  2. Cannot Connect to server

    I m logged on...i press play and i get WHITE PAGE

    Started by IndianKid, 03.09.13 10:38
    • Replies: 3
    • Views: 5,061
    IndianKid
    03.09.13 10:56 Go to last post

  3. Training Overtime bug - Barrack stuck - 3x

    Hey guys, i encountered this bug recently. The only solution possible is to logout for a minimum of 15-30 minutes which closes your game session and...

    Started by Giddran, 02.09.13 19:03
    • Replies: 1
    • Views: 4,203
    Hairy
    02.09.13 20:02 Go to last post

  4. Missing Guild Quests [Take 3]

    Though we've been working on the same GQ for a few days now we have yet to see a Waiting Guild Quest. Since this is how it started the last two...

    Started by Iolanthe, 31.08.13 18:24
    • Replies: 1
    • Views: 5,949
    Fexno
    02.09.13 13:06 Go to last post

  5. Server performance

    Although it was nice to receive gifts for the UK servers coming out of beta status, it's a shame they're running so badly at the minute. My...

    Started by toastkid, 01.09.13 13:15
    • Replies: 3
    • Views: 36,094
    Sto_Helit
    01.09.13 18:35 Go to last post

  6. Buffs not 'sticking'

    Several times now I've been to buff a friend and either the buildings won't light up when I'm there, or when I go back to check they're not buffed. I...

    Started by Icegirl, 11.03.13 23:11
    • Replies: 5
    • Views: 7,193
    Fexno
    01.09.13 17:37 Go to last post

  7. [FIXED] Death to the Leaders

    Description You have the Quest Death to the Leaders however you have already completed it, each time you click Claim Reward nothing happens and it...

    Started by peck_ed, 04.04.13 19:51
    13 Pages •
    1 2 3 ... 13
    bug, death to the leaders 5 Attachment(s)
    • Replies: 120
    • Views: 217,254
    Kiewik
    01.09.13 11:31 Go to last post

  8. Incorrect in-game notification

    If you add settlers while your max population is already reached it gives a notification. 'Maximum capacity reached. You cannot add more Settlers...

    Started by MivaMiv, 31.08.13 17:04
    • Replies: 3
    • Views: 16,177
    Iolanthe
    31.08.13 22:46 Go to last post

  9. Giuild quest indicator

    Hi the indicator for who did guildquests worked perfect so far, BUT now i have cancelled a waiting guildquest. With that the indicator on our Active...

    Started by Wendelbo, 25.08.13 06:32
    • Replies: 8
    • Views: 8,178
    Fexno
    30.08.13 11:24 Go to last post

  10. EX-Members still showing up in new overview

    Hi, I've got a pretty strong administration going in my guild. At first I thought I was going mad, but no, that's not the case. There are 3...

    Started by B_v_M, 30.08.13 07:37
    • Replies: 1
    • Views: 6,742
    Fexno
    30.08.13 07:54 Go to last post

  11. cant get building license

    cant get builing license eventhough i beat the native genreals and have logged on and of several times?

    Started by riggsal, 30.08.13 06:42
    building license
    • Replies: 1
    • Views: 15,285
    Fexno
    30.08.13 06:58 Go to last post

  12. Chat crashes

    Hi My chat window crash if I don't speak in it for 5-10min, its very annoying because it then shows im offline to everyone else, they cant /w me...

    Started by Rislem, 24.08.13 19:29
    2 Pages •
    1 2
    • Replies: 11
    • Views: 104,876
    Fexno
    29.08.13 13:08 Go to last post

  13. Quild Quest not showing as completed on updated members page

    Guild Quests are now not showing as completed on the Members Page even though they have completed it - one was completed over 3 hours ago and still...

    Started by Debsy, 29.08.13 10:23
    • Replies: 4
    • Views: 41,190
    Fexno
    29.08.13 12:46 Go to last post

  14. Unhappy Connection failed

    I try many times,but it is not userful.

    Started by unundead, 29.08.13 00:36
    6 Pages •
    1 2 3 ... 6
    • Replies: 55
    • Views: 235,829
    Fexno
    29.08.13 10:06 Go to last post

  15. Upgrade of barracks

    I recently upgraded my barracks from level 3 to level 4 (it stated it would be 33% quicker).... I will list, below, the times before and after for...

    Started by ChuckleBrother, 27.08.13 21:55
    • Replies: 3
    • Views: 32,326
    ChuckleBrother
    28.08.13 00:25 Go to last post

  16. Question Earning Respect quest bugged?

    Hi, I completed Island of the Pirates for the first time yesterday, and made very sure that I lost less than 500 recruits. The quest hasn't...

    Started by Rosejaq, 25.08.13 09:05
    • Replies: 4
    • Views: 9,626
    Rosejaq
    27.08.13 18:29 Go to last post

  17. Quest not starting: Free the home zone -> More sectors

    I'm presently lvl 25 and have cleared zones, 7, 5, (4), 3 & 2, everything but zone 9 is explored. As best I could tell, that should have...

    Started by GreaVroes, 22.11.12 10:54
    2 Pages •
    1 2
    • Replies: 11
    • Views: 23,981
    Fexno
    27.08.13 13:23 Go to last post

  18. Unhappy Do not get the encouragement of LV up

    when i was LV 18 and nearly up to LV19,i sent a general to beat a camp.but the war last too long time,i think the line drop,so i reboot the browser...

    Started by unundead, 25.08.13 05:51
    • Replies: 4
    • Views: 3,100
    unundead
    27.08.13 12:21 Go to last post

  19. guild quest wont finish.

    our guild quest is stuck on 29/29 done but wont reset. also it is showing a different member as guildleader also .hoping this can be fixed. will be...

    Started by margrose, 25.08.13 09:51
    • Replies: 4
    • Views: 6,839
    Fexno
    27.08.13 11:06 Go to last post

  20. Unhappy cant login

    hi i am unable to login, i put in my login details and my browser loads and it looks loke everything is fine bit whin it is about to finish i get...

    Started by philipdk, 27.08.13 04:18
    2 Pages •
    1 2
    • Replies: 11
    • Views: 35,516
    MOD_Daz
    27.08.13 09:00 Go to last post
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