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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 41,378
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 162,773
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,394,009
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 173,178
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 795,898
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 188,369
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. No new building licenses

    i have freed the next sector but i haven't obtained any building license in the star menu and obviously i didn't use it already please help me on...

    Started by SirSaeed, 26.05.12 16:46
    buff
    • Replies: 9
    • Views: 30,673
    SirSaeed
    26.05.12 19:26 Go to last post

  2. linking account to facebook

    Hello i got a problem linking my excisting account to facebook i think i tryed everything but i only seem to get the option to start again ...

    Started by Freakofiel, 17.05.12 12:44
    • Replies: 4
    • Views: 7,280
    Freakofiel
    26.05.12 19:03 Go to last post

  3. Adventure-loots

    Today i played an adventure with Drippp. I invited him into my Dark priests adventure, for which he payed me 145 coins. While we were both...

    Started by Grow, 25.05.12 18:24
    • Replies: 4
    • Views: 12,506
    Grow
    26.05.12 10:56 Go to last post

  4. Angry This is make me crazy!!!

    almost one weeks I did not get login reward, all the reward is disappeared!!! and then the whole screen go black ...WHAT HAPPENED TO THIS GAME!! I...

    Started by DHANI24, 24.05.12 09:43
    • Replies: 2
    • Views: 8,078
    DHANI24
    26.05.12 02:53 Go to last post

  5. Unhappy Missing gold ore

    Hello people, I have the quest: obtaint at least 50 gold ore through trade and make 50 gold ore availeble in your storage. I stopped my gold...

    Started by Fjordjuh, 25.05.12 20:52
    • Replies: 1
    • Views: 3,045
    TheBadger
    25.05.12 21:16 Go to last post

  6. Victor the vicious adventure

    hey really want to speak to somebody who can help so if they can get in touch with me id much appreciate it... ive had a big problem with victor the...

    Started by Stoid2012, 25.05.12 19:33
    • Replies: 0
    • Views: 14,111
    Stoid2012
    25.05.12 19:33 Go to last post

  7. help me

    I pay the gem krystals but not take den gems

    Started by tasosmajin, 25.05.12 17:02
    • Replies: 0
    • Views: 1,486
    tasosmajin
    25.05.12 17:02 Go to last post

  8. can not connect or log in

    for some reason i can not connect to the site let alone log in.. at the moment of writing this i am using a broadband mobile dongle as it was the...

    Started by hades8840, 25.05.12 12:00
    • Replies: 2
    • Views: 21,013
    Sanddollar
    25.05.12 16:27 Go to last post

  9. Lightbulb Returning General Storehouse & Production Buildings (Buggy Square!)

    A Bug that is created By general returning from adventure General prevents settlers accessing Storehouse or production building (I doubt this will...

    Started by TheBadger, 25.05.12 16:11
    1 Attachment(s)
    • Replies: 0
    • Views: 11,750
    TheBadger
    25.05.12 16:11 Go to last post

  10. Smile Double Rewards appears, but only one is useful

    Hi, I recently noticed when I win a battle the loot price appears twice, but when I applied it to the major house, one of them do nothing, and...

    Started by Wolfenio, 25.05.12 02:06
    • Replies: 1
    • Views: 6,838
    Qualan
    25.05.12 02:11 Go to last post

  11. Unhappy Flash t?

    I have tried installing on notebook but says I have not got Flash T installed, have installed latest flash player but still no joy. Can't find...

    Started by grindle, 23.05.12 20:04
    flashplayer
    • Replies: 1
    • Views: 10,472
    BB_Azariel
    24.05.12 09:10 Go to last post

  12. No quest rewards-- daily bug?

    So this is the 4th day in a row i have finished my daily quest and not gotten the reward emailed to me. every day i put in my support ticket and hear...

    Started by paxdruidia, 22.05.12 02:56
    • Replies: 7
    • Views: 11,735
    Tierarzt
    23.05.12 15:11 Go to last post

  13. Adventure Invite Problem

    I invite one friend to join my adventure and he didn't accept in 8 hours. Now his invitation in game mail disappeared and can't join. But in my...

    Started by Elisiss, 14.05.12 10:58
    1 Attachment(s)
    • Replies: 4
    • Views: 8,920
    BB_Azariel
    23.05.12 13:28 Go to last post

  14. Arrow Player level status.

    My log-on profile has developed a loop and cannot advance in the game, due to a dis-function when completing the last quest. has anyone had this...

    Started by Muzz2, 22.05.12 18:03
    locked., profile
    • Replies: 1
    • Views: 3,439
    BB_Azariel
    23.05.12 13:16 Go to last post

  15. trade offer

    i can't make a trade offer because the trade menu does not fade in the game window.

    Started by drupke, 11.04.12 02:46
    • Replies: 2
    • Views: 6,273
    BB_Azariel
    23.05.12 13:14 Go to last post

  16. Error: "Connecting to chat server"

    The grey 'square' keeps loading with the message 'connecting to chat server'. The rest of the game works fine, but it means that all chat and trade...

    Started by RacerRoen, 21.05.12 20:01
    • Replies: 1
    • Views: 4,658
    BB_Azariel
    23.05.12 13:04 Go to last post

  17. lossing pine logs

    I have 15 pine wood cutters and 25 pine wood foresters and i have 11 cokingplants than I get pine pine logs from the silent 6 k cutters a day have I...

    Started by heinwe, 23.05.12 09:08
    • Replies: 0
    • Views: 5,887
    heinwe
    23.05.12 09:08 Go to last post

  18. missing pinewood logs

    I have 15 pine wood cutters and 25 pine wood foresters and cokingplants than I have 11 festivals with the pinewood logs to pine logs per day but yet...

    Started by heinwe, 23.05.12 08:23
    • Replies: 0
    • Views: 5,230
    heinwe
    23.05.12 08:23 Go to last post

  19. Can't connect to the chat server

    Chat server login failed, but the rest work fine. Pls check my prob admin.:(

    Started by MonteCristo, 25.02.12 02:01
    • Replies: 7
    • Views: 14,171
    RacerRoen
    21.05.12 20:05 Go to last post

  20. Quild TAG chanced.

    I was visiting in my friends "city" and after that i got his quild tag in front of my name... Refreshed the browser and it chanced back to my own.

    Started by AliasW, 21.05.12 11:29
    • Replies: 0
    • Views: 2,061
    AliasW
    21.05.12 11:29 Go to last post
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