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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,836
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 160,476
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,388,712
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 172,085
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 791,112
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,919
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. general wounded bug

    Hi Adventure map old friends sent general to new position and he started moving and immediately he was wounded. No camps were in the area. here...

    Started by Aghiuta, 09.04.12 16:15
    • Replies: 0
    • Views: 1,790
    Aghiuta
    09.04.12 16:15 Go to last post

  2. Attacking other settlements

    Hi All, First time here... When I select attack, it does not show the crossed swords to select a building to attack. I have only noticed it...

    Started by Paolo31, 09.04.12 16:09
    • Replies: 0
    • Views: 8,916
    Paolo31
    09.04.12 16:09 Go to last post

  3. Angry zooming issue

    I have a issue with zooming on the Game. Unless im missing something, I have to use Ctrl + or - to zoom in and out. I can also pinch my touchpad...

    Started by RichHaynes, 09.04.12 15:19
    • Replies: 0
    • Views: 37,798
    RichHaynes
    09.04.12 15:19 Go to last post

  4. Recource add bug

    Hey all I made 400marble with provision house lvl2. I added it to the mayors house. Got the message: "400marble added" On the counter only 150marble...

    Started by Chronaer, 09.04.12 10:29
    • Replies: 2
    • Views: 9,248
    Sable
    09.04.12 13:57 Go to last post

  5. can't find deposits

    my geelogist can't find anymore stone or marble i had 8 stone and 10 marble across the map and now down to 6 stone and 8 marble and the geologist...

    Started by JC07, 07.04.12 02:23
    • Replies: 3
    • Views: 7,638
    Tom_Thumb
    08.04.12 20:05 Go to last post

  6. cant build bakery or brewery

    cant build 8th bakery or 6st brewery lets me build anything else is there a limit to builds and if so what are they sent ticket and await reply

    Started by banksie, 08.04.12 18:08
    • Replies: 0
    • Views: 8,895
    banksie
    08.04.12 18:08 Go to last post

  7. bug on game

    nothing working today everything slow will not do anything you want it to do ,lost supplies,cant get mail, need to be sorted had no trouble before

    Started by jw2812, 08.04.12 15:05
    • Replies: 0
    • Views: 1,727
    jw2812
    08.04.12 15:05 Go to last post

  8. Exclamation Does not Allow my to send invites to a friend for my adventure!

    Hi there ..... i have sent an invite to a friend JohnnyVonRoe for the adventure "Stealing from the riches" .... there is definately a game bug as it...

    Started by MaximusVXI, 07.04.12 09:27
    adventure, bug, invite
    • Replies: 4
    • Views: 14,103
    BlueFairy
    07.04.12 22:40 Go to last post

  9. Aunty Irma's Gift Basket

    I seem to be having a problem with these.... I had 2 x 1 gift basket in my star menu, visited a guild member and clicked my star menu and only had...

    Started by LadyNipa, 07.04.12 14:28
    • Replies: 1
    • Views: 4,602
    SirRoy
    07.04.12 14:36 Go to last post

  10. login failed

    [5:45] News: Chat server login failed What this mean ?

    Started by Cekicar, 07.04.12 13:48
    • Replies: 0
    • Views: 3,943
    Cekicar
    07.04.12 13:48 Go to last post

  11. Building proces does not overlap other buildings

    Maybe something that needs to be fixed ... --> Building proces does not overlap other buildings

    Started by Dubsy, 06.04.12 14:23
    • Replies: 1
    • Views: 4,227
    Sable
    07.04.12 08:59 Go to last post

  12. Grey filter after logging in.

    Today, after logging in, I got my daily reward. After clicking on the accept-button, I got the message that I had mail. At that moment the screen...

    Started by Cheetahke, 07.04.12 05:52
    • Replies: 0
    • Views: 3,324
    Cheetahke
    07.04.12 05:52 Go to last post

  13. Coal mine bug when missing settlers

    I was lacking settlers, built about 20 wells, then a coal mine (level 2, on a 2900 coals deposit). So I had to wait 4 or 5 hours before it gets its...

    Started by Pdor, 06.04.12 22:04
    • Replies: 0
    • Views: 15,083
    Pdor
    06.04.12 22:04 Go to last post

  14. Undefined text when building a Garrison

    Hi, It seems that if you build a Garrison, the description says 'Undefined Text'. Thanks

    Started by Spritske, 06.04.12 10:46
    • Replies: 1
    • Views: 3,373
    Ferro219
    06.04.12 16:29 Go to last post

  15. This post about a TOTAL BAN for stumbling on a bug has really dissapointed me

    Is it really wise to threaten to indefinitely ban ppl from the game for a bug which was created by the developers, ( however unintentional ) How...

    Started by Samurai_Katana, 06.04.12 00:20
    • Replies: 7
    • Views: 8,417
    Nukar
    06.04.12 10:24 Go to last post

  16. General is not attacking as ordered

    and camps are not disappear after destroying leader camp in that zone.(that should bee free that zone) I find this when I was playing adventure...

    Started by Killste, 06.04.12 00:30
    • Replies: 0
    • Views: 4,196
    Killste
    06.04.12 00:30 Go to last post

  17. old trades still active after expire

    trades are still active from old posts even some cases after i make new posted trades players are still sending requested trades of an old posted...

    Started by Froggydj666, 05.04.12 10:33
    • Replies: 3
    • Views: 2,177
    Ferro219
    05.04.12 20:10 Go to last post

  18. Timing

    Noticed this a few times.You will send an explorer or a geologist to do some thing and you know it will take X time you log out log in when you know...

    Started by Lazy_Fruitbat, 05.04.12 11:40
    • Replies: 0
    • Views: 28,853
    Lazy_Fruitbat
    05.04.12 11:40 Go to last post

  19. I cant Play

    Can s1 tell me if the game is up or is only me ....... Why is it so hard for s1 to answer .ty

    Started by NocNoc33, 05.04.12 07:31
    • Replies: 1
    • Views: 11,972
    Nukar
    05.04.12 08:36 Go to last post

  20. Exclamation Building Licences

    Hi my building Licences all the time bugged my Copper mines are Collaspe and don't get back the building Licences :/ Can some1 help me pls?

    Started by Nefarian, 29.03.12 11:55
    2 Pages •
    1 2
    • Replies: 16
    • Views: 132,121
    Qualan
    05.04.12 08:10 Go to last post
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