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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,829
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 160,444
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,388,607
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 172,072
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 791,028
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,916
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Exclamation build queue full - "oh no it isn't"

    Hi, first post, playing the game an hour or two - hope this is the right place... I only have two buildings visible in my building queue - one...

    Started by nikrb, 29.11.11 03:10
    • Replies: 4
    • Views: 11,203
    Coca
    30.11.11 12:53 Go to last post

  2. Exclamation building list complete

    First bug i found. build a forester 100 % finish. But it is still showing on my building list at the right, with 100% Reload fixed the...

    Started by Seekhunt, 25.11.11 00:47
    • Replies: 1
    • Views: 8,726
    Sable
    30.11.11 11:29 Go to last post

  3. Battle

    i have problem with attack to bandits camp. i send my general with warrior (1+5) on bandits camp (8 bandits). in battle died my 5 warriors and 8...

    Started by Yaso, 26.11.11 08:06
    • Replies: 8
    • Views: 158,418
    TheUpSide
    30.11.11 06:43 Go to last post

  4. Unhappy I got stuck on level 13, cant get to level 14

    I am at level 13 at the moment. I need to recruit to make a bronze sword. But the bronze sword maker building I can only get at level 14. So no...

    Started by AlienP, 29.11.11 13:15
    • Replies: 1
    • Views: 24,902
    BB_Azariel
    29.11.11 13:37 Go to last post

  5. Error whilst trying to visit a neighbour

    Just tried to visit a neighbour to buff them,got an error message and disconnected from the server,had the same issue last night The message said...

    Started by MOD_PennyUK, 26.11.11 18:18
    • Replies: 5
    • Views: 19,099
    BB_Azariel
    29.11.11 09:06 Go to last post

  6. No login with nick name

    I can't log in with my nick name only via by email address.

    Started by kokosz, 29.11.11 07:00
    • Replies: 1
    • Views: 6,595
    BB_Azariel
    29.11.11 09:04 Go to last post

  7. cant log into the game!

    Hello, i played since friday and now when i try to login i get this as a screen (see attachment) It wont go any further than this.. i even...

    Started by dragomushra, 29.11.11 06:45
    1 Attachment(s)
    • Replies: 4
    • Views: 10,791
    BB_Azariel
    29.11.11 09:03 Go to last post

  8. Problem when applying fish platters to buildings

    When I was applying fish platters to my buildings to buff them, the mouse shows how many you can use, and you click on a building to use one. This...

    Started by phillipphoenix, 28.11.11 17:11
    buff, marker, platter
    • Replies: 2
    • Views: 22,365
    Calen
    29.11.11 00:25 Go to last post

  9. Level Display bug

    Hello, I was stuck on level 4 for like 30 min doing all sorts of things trying to level up, but couldnt. Have to add people around as friends and...

    Started by Lifebringr, 28.11.11 20:51
    • Replies: 1
    • Views: 7,666
    TheUpSide
    28.11.11 21:50 Go to last post

  10. Chat issue

    When I type something and press enter, if I do it too quickly it sends the message but chat is still there, so if I press enter again it sends it...

    Started by Lifebringr, 28.11.11 20:57
    • Replies: 1
    • Views: 5,272
    TheUpSide
    28.11.11 21:49 Go to last post

  11. building vanishing from que and some other stuf

    Well this forum loading is horrific so hope this will work the 1st time... Not gonna post again ;) I had several instances where buildings in que...

    Started by Nukar, 28.11.11 12:54
    building que, lag, login, vanish
    • Replies: 2
    • Views: 5,713
    Nukar
    28.11.11 13:54 Go to last post

  12. no xp after won batle

    Im using fire fox i attacked withe 3 recruits and 5 bowman against 6 scavanger camp. i won but lost 3 recruits. i got the loot but no xp.

    Started by znork, 28.11.11 10:58
    • Replies: 1
    • Views: 5,343
    znork
    28.11.11 12:32 Go to last post

  13. Stuck at level 11

    I seem to be stuck at lvl 11, got the barracks quest, but cant build one untill level 12, what to do? I have been level 11 since last night. ...

    Started by Skye2, 28.11.11 10:53
    • Replies: 1
    • Views: 18,363
    BB_Azariel
    28.11.11 11:17 Go to last post

  14. graphi glitch

    i jsut noticed the serfs are not using the main entrence to the main storge bulding they are going over the grass to left.

    Started by znork, 28.11.11 11:01
    • Replies: 0
    • Views: 6,361
    znork
    28.11.11 11:01 Go to last post

  15. fish-platter exchange

    Player named Grow just exchanged a fishplatter with another player. This player has hitten the swordman, as was said in the mail too. So there was...

    Started by Grow, 27.11.11 13:02
    • Replies: 1
    • Views: 13,670
    BB_Azariel
    28.11.11 10:21 Go to last post

  16. Building disapeared

    Hi there When you place a building spot for a building, sometimes after few second the building disapeared. It happened maybe 8-10 time for like 80...

    Started by TPAKTOP, 27.11.11 09:22
    • Replies: 2
    • Views: 6,189
    BB_Azariel
    28.11.11 09:28 Go to last post

  17. beta key

    where can i find my beta key?

    Started by Ehila, 28.11.11 00:23
    • Replies: 2
    • Views: 8,211
    Ehila
    28.11.11 01:44 Go to last post

  18. Chat Crash.

    Ahoy there, Found my first bug/glitch/issue, something related to the chat. I was chatting like normally, scrolling back and forth but at some...

    Started by Psychyn, 26.11.11 10:29
    1 Attachment(s)
    • Replies: 0
    • Views: 3,925
    Psychyn
    26.11.11 10:29 Go to last post

  19. If you have a problem contacting support

    There may not be an issue getting through, but if there is then please feel to e-mail us at: account.support@thesettlersonline.com Thank you,...

    Started by Ian123, 25.11.11 19:50
    • Replies: 0
    • Views: 10,337
    Ian123
    25.11.11 19:50 Go to last post

  20. fish are gone...

    i had my provisions house make like 9 fish platters and upon leaving the game all my fish and fish platters where gone

    Started by Constantin, 25.11.11 17:45
    • Replies: 1
    • Views: 9,736
    Seekhunt
    25.11.11 18:15 Go to last post
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