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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 44,382
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 173,798
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,412,467
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 178,149
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 812,716
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 191,073
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Can't complete a quest

    Hi, I have to produce 10 settlers for one of the quests. I produced maybe a 100, but it still doesn't check it as completed. What do I do?

    Started by Gedd77, 11.04.22 20:48
    2 Pages •
    1 2
    • Replies: 16
    • Views: 19,586
    MiMahone
    03.10.22 12:52 Go to last post

  2. Seems Like Settlers is Dead for Me

    With BB latest Sucidial update removing the old client from being used , I have no way of accessing the game - as their UNITY BS is Just Plain stupid...

    Started by eaglelegion, 29.09.22 02:26
    • Replies: 6
    • Views: 7,544
    BB_Trafffer
    03.10.22 09:11 Go to last post

  3. Trade Office Sell section filter does not work

    Using the trade office to sell, the filter does not work. If I enter the first ;etter of the resouce nothing happens then if I add a second letter...

    Started by Sparkaktus, 29.09.22 09:32
    • Replies: 0
    • Views: 2,395
    Sparkaktus
    29.09.22 09:32 Go to last post

  4. Achievement descriptions

    every single achievement description is broken.

    Started by DorotheusII, 28.09.22 16:09
    • Replies: 0
    • Views: 2,178
    DorotheusII
    28.09.22 16:09 Go to last post

  5. Unity bugs

    hi i would really like a list of bugs in unity atm ?

    Started by damien762, 16.09.22 12:14
    • Replies: 7
    • Views: 6,033
    damien762
    23.09.22 12:02 Go to last post

  6. Guild Quest Disappeared

    Hello, The guild quest seems to have disappeared in my guild (WHC). I don't have it at all, other members have it, but cannot click on it. In...

    Started by Kramisha, 22.09.22 04:33
    • Replies: 0
    • Views: 691
    Kramisha
    22.09.22 04:33 Go to last post

  7. why bowman's damage is 12.5?recruit's damage is 12.5 too?why

    why 5 bowmans only killed 5 stone thrower? bowman's damage is 20-40 ,right ? why is 12.5 now?

    Started by areskane, 19.09.22 12:27
    • Replies: 1
    • Views: 3,168
    sparkz
    19.09.22 14:38 Go to last post

  8. Problem with Economy Overview

    [Solved] Sometimes the Economy Overview does not show resources, see screenshot. The only way to get it to display correctly is to log out and then...

    Started by Sparkaktus, 07.08.22 03:43
    1 Attachment(s)
    • Replies: 4
    • Views: 4,029
    Sparkaktus
    13.09.22 03:49 Go to last post

  9. Thumbs up Effor while reaching new level 56->57

    Hi all, I got this error while new level dialog appears on the screen. Browser: FF 104.0.2 (64-bit) OS: Windows 11 64-bit - 10.0.22000.918]...

    Started by krtdfsfsf, 11.09.22 16:26
    • Replies: 1
    • Views: 1,571
    joeonthego
    11.09.22 21:40 Go to last post

  10. Trade problem

    Hello... I have problem with trade window... Its empty but on right side it shows number of every actual trade ..Help

    Started by Bossnian, 05.09.22 23:04
    • Replies: 8
    • Views: 8,405
    Nogbad
    09.09.22 01:32 Go to last post

  11. Celebration Bundle 1

    Seems this is not limited to 1 was able to purchase 2 and still lets me select more. The Limit of the Anniversary Premium Bundle 1 is now 1x per...

    Started by hiswitzend, 08.09.22 13:10
    • Replies: 0
    • Views: 1,489
    hiswitzend
    08.09.22 13:10 Go to last post

  12. Petite Birthday Cake - Duration

    Seems the Petite Birthday Cake is only giving 8 hours instead of the 16 hours promised on the Festival Hall

    Started by KnightTheSettler, 03.09.22 07:50
    • Replies: 8
    • Views: 2,333
    BB_Trafffer
    05.09.22 13:40 Go to last post

  13. Can't Login stuck on loading

    Can't login since 2 hours stuck at the screen with guy hitting the hammer on computer, please find attachment for further assistance added...

    Started by Conjuress, 01.09.22 07:34
    2 Attachment(s)
    • Replies: 1
    • Views: 6,624
    BB_Trafffer
    01.09.22 12:54 Go to last post

  14. Event Countdown

    We have got a 21 day count, which is odd for a 2 week event.

    Started by DorotheusII, 29.08.22 17:00
    • Replies: 2
    • Views: 2,137
    Svil-en
    31.08.22 18:25 Go to last post

  15. Noble Bookbinder Tribute Achievement not registering - Ali Baba & the Third Thief

    This achievement requires you to complete the adventure without using recruits or elite units. I completed it using instant kills after confirming...

    Started by Yorda1, 25.11.21 16:02
    2 Pages •
    1 2
    • Replies: 11
    • Views: 20,872
    Yorda1
    29.08.22 07:50 Go to last post

  16. Things that needs to be taken care of

    Black screen of death in browser that just happens randomly, members gets kicked out of guild without anybody has done anything. Member logged in and...

    Started by Kebabtomte, 23.07.22 03:24
    • Replies: 4
    • Views: 4,181
    Kebabtomte
    23.08.22 03:43 Go to last post

  17. attack of the colonies

    hello, when the F will the attack of the colonies thing will be fixed that you can change your attacking units mid-battle like you use to??????? ...

    Started by priitahtsalu, 16.08.22 13:15
    • Replies: 1
    • Views: 2,990
    copycat71
    21.08.22 21:57 Go to last post

  18. pvp

    Any idea when pvp is going to have its functionality restored - if there's no sign of the pvp system repaired how about arranging for troops...

    Started by MaelstromJ, 16.08.22 15:59
    • Replies: 2
    • Views: 2,277
    Qualan
    16.08.22 16:45 Go to last post

  19. wrong buffs on scenarios

    Hi, i noticed on the football event and now on Storm Recovery that if you preselect buffs in star and click on a camp that it chooses a different...

    Started by Max_turtle, 08.08.22 09:28
    • Replies: 8
    • Views: 6,886
    Qualan
    09.08.22 12:38 Go to last post

  20. Production of items for a higher level Black-tree with lower level Black-tree

    The Black-trees can produce a higher level buff than the tree actually has. As long as you have one tree at level 7 the other trees with another...

    Started by wintertime, 20.05.22 09:24
    • Replies: 4
    • Views: 12,155
    BB_Trafffer
    01.08.22 08:35 Go to last post
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