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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 44,562
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 174,528
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,413,771
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 178,377
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 813,782
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 191,240
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. More nerfed adventures

    Now the Xmas adventures have also had their Landing Zones removed, this is getting ridiculous. Now 8 advs you can't land troops on at all (2x Xmas,...

    Started by Nogbad, 23.08.14 16:41
    • Replies: 4
    • Views: 5,527
    Nogbad
    24.08.14 02:41 Go to last post

  2. Strange case of missing troops

    It was noticed on Sunday, a guildie came back from MSE missing 300 elites for no reason. Then this morning I notice Im down 170 elites after MSE...

    Started by Thejollyone, 19.02.14 09:36
    4 Pages •
    1 2 3 ... 4
    • Replies: 37
    • Views: 33,591
    luigielratto
    23.08.14 10:58 Go to last post

  3. Special Gold Mine Bug

    I have a problem with special gold mine in combination with geologist skill Quality Gold Mineshaft. Standard gold mine has production time 12:00....

    Started by Ashrem, 22.08.14 13:04
    bug, gold mine, quality gold mineshaft
    • Replies: 7
    • Views: 104,342
    Iolanthe
    22.08.14 23:37 Go to last post

  4. Collectible Items Use Workers - Again

    It's baaAAaack... or a variation of it. My barracks is upgrading so adventuring is on pause and changes in pop count are pretty obvious, it's...

    Started by Iolanthe, 22.08.14 16:34
    • Replies: 0
    • Views: 7,636
    Iolanthe
    22.08.14 16:34 Go to last post

  5. Cannot complete achievement Builders Boon

    Achievement Builders Boon should be to have "1 Permanent Building Queue Slot". Only slots bought from May counts. And thats why I cannot complete...

    Started by Ashrem, 22.08.14 13:16
    achievement, builders boon, problem, queue slot
    • Replies: 1
    • Views: 2,389
    SmurfAsH
    22.08.14 16:05 Go to last post

  6. xp to sc for L50

    BB has graced me with 71 star coins for all things achieved past level 50 that had xp in them. (all quests done) Thank you. I have a bickering...

    Started by aklbr, 05.08.14 21:18
    badscript, nonews, xp2sc
    • Replies: 7
    • Views: 8,354
    aklbr
    22.08.14 15:14 Go to last post

  7. Decoration Names

    Not sure if this was intentional or not but now when hovering over decorations there is no name popup, this happened after maintenance today 19th. I...

    Started by rdeejaynz, 19.08.14 10:43
    • Replies: 6
    • Views: 15,382
    SmurfAsH
    21.08.14 03:54 Go to last post

  8. Respawning collectables

    The last few days, collectables on the adventure maps have been behaving quite bizarrely. During or after finding them (cauldrons or adamantium),...

    Started by Nogbad2, 20.08.14 22:50
    • Replies: 0
    • Views: 4,241
    Nogbad2
    20.08.14 22:50 Go to last post

  9. Connection Failed

    Hello When I try to play I get... CONNECTION FAILED We regret that the connection to the "The Settlers Online" server failed. Please try to...

    Started by Bluebell-Malaky, 20.08.14 19:02
    • Replies: 1
    • Views: 2,877
    Nogbad
    20.08.14 22:24 Go to last post

  10. No chat or green guild lights.

    I am having problems with my game today, no chat or green guild lights, plus I can't visit anyone's island, I have refreshed, cleared cache, tried a...

    Started by unicornlinzy1, 19.08.14 12:21
    • Replies: 2
    • Views: 4,974
    unicornlinzy1
    19.08.14 12:59 Go to last post

  11. facebook login on testserver

    sorry to write it here, but it seems i cannot login on the testserver with facebook anymore. therefor i cannot write in the test server forum. thats...

    Started by sdofmsdf, 18.08.14 15:16
    • Replies: 4
    • Views: 20,154
    Jim_B
    18.08.14 23:27 Go to last post

  12. Long connection time

    When I connect the first time of the day, it takes a very long time to get to my map. I have to refresh several times the browser to get there. Any...

    Started by rscheidt, 18.08.14 13:23
    • Replies: 3
    • Views: 13,149
    Nogbad
    18.08.14 21:31 Go to last post

  13. Game playing slow on mac since 2 weeks

    I've been playing settlers on my macbook pro for about 2 years now and since a week or two the game has become slow. Clicking on something takes 1...

    Started by Letsnow, 18.08.14 07:29
    • Replies: 3
    • Views: 14,407
    rathbone93
    18.08.14 18:49 Go to last post

  14. Question No more guild quest resets?

    Have the guild quest problems been fixed? Tomorrow (19.8.) is the 3rd maintenance in a row that doesn't reset the guild quest.

    Started by Durin_d, 18.08.14 10:03
    • Replies: 1
    • Views: 7,349
    Nogbad
    18.08.14 13:20 Go to last post

  15. Chat server

    Due to be taken down for maintenance for around 2 hours, only posted announcement in some localities. So not a bug folks, before anyone posts it up,...

    Started by Nogbad2, 18.08.14 02:58
    • Replies: 1
    • Views: 4,952
    BAAAHHHHHJJJAAA
    18.08.14 03:00 Go to last post

  16. Killing leader leaves rest of the camps in tact

    Just done a nice block on BLT , second from last leader (we know BB dont support blocks) Killed leader , the block kept running and the rest of...

    Started by Nom1975, 05.06.14 05:27
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 18,906
    SmurfAsH
    17.08.14 20:17 Go to last post

  17. Collectibles on my island biut no collectible quest ?

    is that possible ?? for bigger: click here (http://safeunderdark.com/img/TSO/TSO-67.jpg) Lol- kinds freaky.. Love, Amy

    Started by AmySafeunderdark, 17.08.14 17:23
    • Replies: 1
    • Views: 4,266
    Promethos
    17.08.14 17:45 Go to last post

  18. Hospitable Bone Church no longer dropping from The Whirlwind adventure

    I've now been doing several WWs every day for a month. Close to 100 chances to get that loot slot, just for me, but No Hospitable Bone Church has...

    Started by SmurfAsH, 28.07.14 20:34
    5 Pages •
    1 2 3 ... 5
    • Replies: 44
    • Views: 112,997
    LordBosse
    17.08.14 16:35 Go to last post

  19. Tool Production Bug

    I am struggling to complete this. Quest log shows 'Complete the Quest Mines' as locked, check the unlock details Must be level 9 (am 25) ...

    Started by Badem, 17.08.14 11:44
    • Replies: 3
    • Views: 5,003
    Durin_d
    17.08.14 12:21 Go to last post

  20. cant log in

    server Down ?? it say !

    Started by norfik, 12.08.14 18:16
    • Replies: 1
    • Views: 1,909
    Len_Bright
    16.08.14 17:07 Go to last post
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