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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 46,267
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 182,283
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,426,981
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 181,342
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 825,275
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 192,742
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Mother love

    I was following Killste's guide for the block in Mother Love. Everything seemed to be working fine. The 1r block finished and went home. The...

    Started by Broadfoots, 03.03.14 10:58
    • Replies: 3
    • Views: 15,877
    Chlup
    03.03.14 16:28 Go to last post

  2. importand pinewood quest problem

    in "importand pinewood quest" asks to have at least 0 / 12 hours pinewood 0 / 12 hours pinewood deposits 360 / 12 hours pinewood planks i...

    Started by ace71, 24.11.12 08:09
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 14
    • Views: 98,745
    rakker_fr
    01.03.14 13:55 Go to last post

  3. premium time

    bought 12600 gems on mega sale that just finished, bought 30 days prem time but it has only put 2 days up in bar,28days worth missing. sent tiket to...

    Started by chelseamick, 22.02.14 21:34
    • Replies: 9
    • Views: 32,332
    chelseamick
    27.02.14 13:45 Go to last post

  4. Can't trade directly with friends

    heloo i have a problem i cant do direct trade even to friends that had been added a weak latter it says i have to wait 24 h ........ whats that?

    Started by prince_persia, 27.02.14 04:11
    • Replies: 1
    • Views: 3,431
    SmurfAsH
    27.02.14 10:12 Go to last post

  5. bug in improved silo

    ha i cant log in anymore . i bought one improved silo an build it in sec 3 now i can not log in any more please help loggin name kantic21

    Started by kantic21, 27.02.14 08:06
    • Replies: 1
    • Views: 4,776
    BB_Ravel
    27.02.14 09:45 Go to last post

  6. Red face Old bugs, coming back to haunt me...

    I am currently haunted by the militia quest "kill a bandit camp with 50 militia or more" quest. It continually pops up saying Quest Completed, i...

    Started by AkaManah1, 27.02.14 04:01
    • Replies: 0
    • Views: 2,419
    AkaManah1
    27.02.14 04:01 Go to last post

  7. Coal Deposits??

    I have sent my geologist out several times to find coal deposits, each time he returns I get the message " coal deposit not found as you already have...

    Started by CoolCustomer, 26.02.14 14:50
    • Replies: 5
    • Views: 5,191
    AkaManah1
    27.02.14 03:44 Go to last post

  8. Mayor house production and follow-up adventure quest

    Mayor house production The time doesn't count down as usually, it has been stuck at 20 min for drill sergant Skunk for 3 days now. I haven't try...

    Started by julka20, 25.02.14 18:35
    • Replies: 3
    • Views: 8,083
    Vodkat
    25.02.14 20:12 Go to last post

  9. Adventure search

    Hi, When sending an explorer on a short adventure search. When hovering your mouse over him to see what hes up to the current mission says "on...

    Started by Catp, 25.02.14 15:31
    • Replies: 1
    • Views: 12,692
    Vodkat
    25.02.14 19:06 Go to last post

  10. Slidebar issue

    Auto-closing Bookbinder window (pic1) by opening up another (pic2 production of a workyard) will malfunction slidebars (pic3 in Economy Overview). ...

    Started by SmurfAsH, 24.02.14 14:54
    • Replies: 0
    • Views: 11,578
    SmurfAsH
    24.02.14 14:54 Go to last post

  11. Wat happened!?

    server has gone back aboutut 2 weeks. i [ removed ] hope i am not imagining this..... Keep it PEGI-7 please, Thank you, Fexno

    Started by Davva, 23.02.14 18:56
    • Replies: 2
    • Views: 10,461
    Fexno
    23.02.14 19:16 Go to last post

  12. Epic work yard

    Hey, on the test server I had my epic work yard turn into 3 Witch Towers and 1 Bone Church, that seem to have an everlasting battle going on. Is this...

    Started by Micke596, 23.02.14 10:49
    • Replies: 1
    • Views: 22,986
    Fexno
    23.02.14 13:22 Go to last post

  13. trades disappearing from history

    well its not really a bug, just really stupid programming. I had an offer with 4 lots. 3 of them sold the last one didn't. When I deleted the...

    Started by Promethos, 30.10.13 10:58
    • Replies: 1
    • Views: 2,629
    SettlerTom84
    23.02.14 10:31 Go to last post

  14. Bounty hunter not clearing

    Although I have completed bounty hunter it is not clearing in the "to the first adventure quest" any ideas?

    Started by RonnieSephton, 22.02.14 11:45
    • Replies: 1
    • Views: 3,635
    Gerontius
    22.02.14 15:34 Go to last post

  15. Missing Task Bar Bug?

    Hi I have been trying to get into the game for more than a week and even support without success till now. I have been unable to play the game...

    Started by aussiemum, 20.02.14 23:22
    • Replies: 6
    • Views: 8,183
    aussiemum
    22.02.14 06:54 Go to last post

  16. Thumbs down Fix the anoying bugs

    Okay After several mails and conversation, and answers like.......we will look in to it After that I recieved never some MAIL back from YOU GUYS!!!...

    Started by Clickalot, 21.02.14 07:57
    • Replies: 0
    • Views: 1,793
    Clickalot
    21.02.14 07:57 Go to last post

  17. Flash Reports

    Daily I receive reports from Chrome-Flash - just 1 example (related to mail-box - started since today) Chrome - Flash player report = Action...

    Started by Gamla, 21.02.14 04:47
    flash, mail, technical issues
    • Replies: 1
    • Views: 7,930
    Fexno
    21.02.14 07:15 Go to last post

  18. recruiting more troops

    barracks will not let me recruit more troops while on adventure av got generals on adventure island and at home please explain

    Started by hisenberg48, 13.02.14 12:37
    • Replies: 3
    • Views: 7,444
    JohnTheViking
    20.02.14 21:07 Go to last post

  19. Exclamation Can't log on Test Server

    Hi I've been trying to log on to test server for several days and i receive a message telling me to refresh page cause a general error has...

    Started by MaryPoppins, 20.02.14 12:41
    1 Attachment(s)
    • Replies: 2
    • Views: 4,103
    MaryPoppins
    20.02.14 12:50 Go to last post

  20. Cancelled trade goods disappeared

    I have submitted this to support... I had 4 lots of 1k granite up on TO for Nords. I sold 3 and cancelled the last. The last 1k granite was not...

    Started by Thejollyone, 17.02.14 14:20
    • Replies: 1
    • Views: 4,727
    Garth2079
    20.02.14 04:29 Go to last post
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