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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 44,350
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 173,675
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,412,267
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 178,093
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 812,515
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 191,039
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Noble Bookbinder Tribute Production Timer Doesn't Update

    Open the Bookbinder tribute and mouse over the production bar to get the time remaining tool tip. Note the time. Try again in the same session any...

    Started by IainC, 24.08.19 08:06
    • Replies: 3
    • Views: 17,423
    04.09.19 16:22 Go to last post
  2. Expedition's finalizing quests

    I finally conquered my first colony island and got 2 more quests - one under the other - which so far means that they can be performed independently...

    Started by faivq, 31.08.19 22:18
    • Replies: 4
    • Views: 13,976
    01.09.19 16:04 Go to last post
  3. No gems from reward box

    I finished the chain that contains "Go east!" and in the end received xp and some thing called Reward box. It explained that I should expect 50 gems...

    Started by faivq, 26.08.19 10:35
    • Replies: 2
    • Views: 10,054
    26.08.19 18:46 Go to last post
  4. Warehouse tribute - workers dont go there

    Only 1x1, room for 1000. As my storage is over 1 mill, i dont really care about 1000 extra storage. BUT with such a small footprint it can be placed...

    Started by Hemerocallis, 20.08.19 17:39
    • Replies: 3
    • Views: 10,970
    21.08.19 06:23 Go to last post
  5. Incorrect guild vote timer

    I noticed that the time till the next guild vote is far too short each round is normally 90 days we had a changeover just a few days ago, so the...

    Started by Kit_, 01.07.19 17:49
    • Replies: 9
    • Views: 32,731
    20.08.19 13:57 Go to last post
  6. Attacking Bandit's Fortress

    THis is about the ongoing event Bandits couter-attack Stage II - quest School's out. I cannot attack tthe Bandit's Fortress in the middle of my...

    Started by faivq, 16.08.19 22:50
    • Replies: 2
    • Views: 8,809
    17.08.19 09:14 Go to last post
  7. Angry MCC chain , the dynamite from people of mountain not going to Giant battle

    problem, not all the time, after doing people of the mountain and getting the "odd cargo -one dynamite and 5 ore" ,the dynamite does not appear in...

    Started by royavatar, 14.08.19 23:05
    • Replies: 0
    • Views: 9,119
    14.08.19 23:05 Go to last post
  8. Giant Battle gives Blueprint that is already maxed out and cant be used

    Title says it all, Of the 10 different Epic Forge blueprint types I am at maximum level on 6 of them but still have 4 that are at Level 3 or Level...

    Started by fishslice, 07.06.19 20:13
    2 Pages
    1 2
    • Replies: 12
    • Views: 100,449
    10.08.19 16:29 Go to last post
  9. Oil Lamp bug

    2 issues have arisen insofar as I know in the last 24 hrs. 2 adventures completed. First I get the princess adventure and its not on star. Next...

    Started by megadethmaniac, 10.08.19 13:06
    • Replies: 0
    • Views: 7,595
    10.08.19 13:06 Go to last post
  10. cannot get in to homepage

    I was unable to log in this morning for about 3 and a half hours. The same thing occurred yesterday for about an hour. I was told then in global...

    Started by MissyJay, 06.08.19 09:28
    • Replies: 5
    • Views: 21,987
    07.08.19 15:10 Go to last post
  11. Keyboard and mouse scroll stop function at random

    All keyboard and mouse scroll stop function at random. Rest of mouse input keeps working. Started happening after last update.

    Started by topgearfan, 01.08.19 12:48
    • Replies: 1
    • Views: 7,638
    01.08.19 13:33 Go to last post
  12. Pathfinder glitches

    1. The X/9 bar under this weeks bonuses only shows anything if you complete a quest. Other times when you click on Pathfinder it shows 0/0. 2. If a...

    Started by topgearfan, 22.07.19 09:03
    • Replies: 4
    • Views: 26,310
    23.07.19 07:16 Go to last post
  13. How does this help?

    In reply to ticket to support, regarding duplicate Epic Farm blueprints on both NorthIsle and SandyCove, I received the advice to do the usual clear...

    Started by meggy, 21.07.19 02:49
    • Replies: 1
    • Views: 17,265
    21.07.19 08:52 Go to last post
  14. https/https Mixed content Autoupgrade

    I was hit by Chrome Mixed content Autoupgrade experiment that upgrades http request made from content loaded with https to https-requests. Since TSO...

    Started by Durin_d, 19.07.19 17:28
    • Replies: 0
    • Views: 14,668
    19.07.19 17:28 Go to last post
  15. Event Changelog

    Hello, The dev diay say: You forgot to mention that we can have some of them from the last foosball event ! I was very surprise to have...

    Started by Soupssss, 25.06.19 00:34
    2 Pages
    1 2
    • Replies: 12
    • Views: 71,609
    17.07.19 09:54 Go to last post
  16. 1x1 flowerbed can be build over 1x1 storage tower.

    MOD_V4lkyrie1 wanted me to make this post to report a technical issue with new storage building. It seems like 1x1 flowerbed can be build over 1x1...

    Started by The_Sarmatian, 15.07.19 13:59
    • Replies: 0
    • Views: 16,410
    15.07.19 13:59 Go to last post
  17. Thumbs down Star Menu lies

    So for months now the numbers you see in star menu are not the actual numbers of things in there. They are more like estimates. First noticed it...

    Started by topgearfan, 15.07.19 09:47
    • Replies: 0
    • Views: 15,960
    15.07.19 09:47 Go to last post
  18. Angry bug fixture list

    i haven't give advance gift i send two email this time

    Started by Captainold, 14.07.19 08:57
    • Replies: 1
    • Views: 20,850
    15.07.19 04:39 Go to last post
  19. 200*85 = 8500?? Armored Marksman issue? or troops issue? or general issue?

    I think most people doing SIM or follow guide, but what I do I attack some optional camps for more exp, and I do normal calulation for attacks, what...

    Started by TheVictorious, 12.07.19 12:12
    • Replies: 2
    • Views: 18,391
    12.07.19 12:41 Go to last post
  20. Storage Tower is not really act like 1x1 buidling

    I just noticed that Storage Tower is getting 1x1 placement but for really it is not a real 1x1, I mean if you look into the travel of settler that...

    Started by TheVictorious, 12.07.19 09:23
    • Replies: 0
    • Views: 15,934
    12.07.19 09:23 Go to last post

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