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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 382,910
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 116,677
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 464,905
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,751,053
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,113,416
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,995
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. guild quest bug

    hey all, i have found a bug with the new guild quests. today, my gq is to make 150 exo planks, I looged in at 7 am, my exo sawmill has been...

    Started by ms_woody, 18.02.16 07:40
    • Replies: 3
    • Views: 6,336
    ms_woody
    20.02.16 10:52 Go to last post

  2. Sinbad and the Besieged City wont complete bug

    2 of us shared this adventure; exactly as the devs designed it to be played. I did 1st half of the island, my guildie did the 2nd half. The...

    Started by Thejollyone, 14.02.16 19:38
    • Replies: 5
    • Views: 24,925
    Duhek
    19.02.16 11:51 Go to last post

  3. Daily quests bug maybe?

    Hi first off not sure if this is a bug or not but thought this maybe best area to post this today when i logged in i had 2 daily quests (i have 4...

    Started by lulu10093, 16.02.16 14:25
    • Replies: 1
    • Views: 12,749
    lordloocan
    17.02.16 22:18 Go to last post

  4. Island Storehouse building space increased

    after the 19.1.2016 maintenance the building space reguired for the Island Storehouse is bigger. It can't be built on the little island under the...

    Started by Durin_d, 21.01.16 11:29
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 11
    • Views: 57,615
    Solzar
    17.02.16 15:28 Go to last post

  5. Quest Book: Guild progression in Active adventure window

    Just cosmetic bug. When switched from guild quest window to adventure window, the 'Task' text frame doesn't redraw 'Guild progression' frame.

    Started by Shiwo, 14.02.16 13:29
    • Replies: 0
    • Views: 9,361
    Shiwo
    14.02.16 13:29 Go to last post

  6. Wink PVP Unattackable Camps Bug

    this is very annoying after i cancel and start new expeditions again i got map boos on same positions losing my strength points because...

    Started by corona88, 07.07.15 12:08
    5 Pages •
    1 2 3 ... 5
    • Replies: 43
    • Views: 98,755
    VIGO1
    14.02.16 07:00 Go to last post

  7. Servers down?

    Heya, is there currently a problem with the servers? Trying to log in, but I'm getting this error: Sorry, an error occurred. Please refresh the...

    Started by Danus1986, 11.02.16 16:53
    • Replies: 3
    • Views: 8,330
    Danus1986
    11.02.16 17:17 Go to last post

  8. Strange loose (victory)

    https://onedrive.live.com/redir?resid=74E1F8EC14AAF6C8!574&authkey=!AMg4eZjF8hY8HGg&v=3&ithint=photo%2cpng ...

    Started by cancelius, 11.02.16 12:14
    • Replies: 2
    • Views: 2,722
    Iolanthe
    11.02.16 15:00 Go to last post

  9. Mines bugged after last maint.

    After sending out geo's to find ironmines i got this http://prntscr.com/7v5hyk The depo on the colapsed mine doesnt allow me to place a new mine...

    Started by DutchDuty, 21.07.15 07:47
    4 Pages •
    1 2 3 ... 4
    • Replies: 37
    • Views: 60,860
    Kit_
    10.02.16 17:52 Go to last post

  10. Any way to do the first expedition?

    Hi guys, I have a issue in game here. I got the mission to do my first expedition, but, the game don't explained how every unity worked clearly. I...

    Started by Harsturvan, 09.02.16 13:32
    • Replies: 2
    • Views: 54,037
    Harsturvan
    10.02.16 14:32 Go to last post

  11. Building Coal mines does not work

    When you try to put coal mine just at the moment when is taken from building menu mine does not exist and you cant build it on spot. Does not see his...

    Started by Heraclea, 08.02.16 11:30
    • Replies: 1
    • Views: 7,527
    Fanfas
    08.02.16 17:07 Go to last post

  12. Ali Baba TK

    Hi....I am doing atm Ali Baba and the treasure of knowlege........I have 2 major generals, but is impossible to move the second one.....I use it...

    Started by Korbun, 11.01.16 16:00
    • Replies: 6
    • Views: 17,970
    dreaduk
    08.02.16 08:26 Go to last post

  13. Slim browser version not working

    Not sure if this is the right subforum, but the slim browser version isn't working for me. All I get is a black screen. Whenever selecting...

    Started by Opper, 07.02.16 16:23
    • Replies: 2
    • Views: 29,657
    Opper
    07.02.16 16:42 Go to last post

  14. geologists do not find iron ore deposits

    I have exhausted iron mines and sent ou geologist to find them. Several times they do not find anything and I have to send them several times.

    Started by rscheidt, 03.02.16 10:21
    • Replies: 9
    • Views: 60,654
    Xibor
    05.02.16 00:50 Go to last post

  15. Combat Armoury do not produce Attack Bows, but eat resources !

    Hello, I have strange bug atm ... I am in pvp adventure, conquering the granite colony from a player. I using the buff on my building, but after...

    Started by Fafarona, 04.02.16 21:08
    • Replies: 0
    • Views: 509,673
    Fafarona
    04.02.16 21:08 Go to last post

  16. Server Zone crashed

    Just got kicked out of game with an error message of "Server Zone crashed" Please try again later, is the my problem or a game problem? Please...

    Started by moreon, 31.01.16 10:43
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 14
    • Views: 43,125
    MOD_Houri3
    03.02.16 19:21 Go to last post

  17. Adventure bugged out

    my adventure just kicked me out at approx 1.06 am uk time, wood cutter adventure pop up appeared that i clicked and it killed the adventure

    Started by Bluesavanah, 01.02.16 01:18
    2 Pages •
    1 2
    • Replies: 13
    • Views: 23,777
    BB_Ravel
    03.02.16 12:54 Go to last post

  18. scouts not working now!

    Has anyone noticed scouts upgrades not working? I have savage scouts which were due back at 6.30 pm tonight from an adv search but when I checked...

    Started by MutantKid, 02.02.16 21:55
    • Replies: 2
    • Views: 4,731
    SmurfAsH
    03.02.16 04:06 Go to last post

  19. Guild Quest Production Quest

    My guild quest today is Dragon Rose and Produce 150 gold bars. I left the game last night at 11.30 pm GMT and came back online at 10.15 a.m. GMT...

    Started by Mortallicus, 02.02.16 11:00
    • Replies: 4
    • Views: 5,930
    Mortallicus
    02.02.16 17:06 Go to last post

  20. Unable to trade Aunt Irma's Feast

    I've tried twice, first time 300 then 200. Neither appeared with friend. After some time (not sure how long) they came back to me. Later I...

    Started by CaneFlail, 31.01.16 19:28
    • Replies: 0
    • Views: 12,343
    CaneFlail
    31.01.16 19:28 Go to last post
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