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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,616
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,934
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,438
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,671
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,598
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,377
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Ali Baba TK

    Hi....I am doing atm Ali Baba and the treasure of knowlege........I have 2 major generals, but is impossible to move the second one.....I use it...

    Started by Korbun, 11.01.16 16:00
    • Replies: 6
    • Views: 17,000
    dreaduk
    08.02.16 08:26 Go to last post

  2. Slim browser version not working

    Not sure if this is the right subforum, but the slim browser version isn't working for me. All I get is a black screen. Whenever selecting...

    Started by Opper, 07.02.16 16:23
    • Replies: 2
    • Views: 29,395
    Opper
    07.02.16 16:42 Go to last post

  3. geologists do not find iron ore deposits

    I have exhausted iron mines and sent ou geologist to find them. Several times they do not find anything and I have to send them several times.

    Started by rscheidt, 03.02.16 10:21
    • Replies: 9
    • Views: 60,493
    Xibor
    05.02.16 00:50 Go to last post

  4. Combat Armoury do not produce Attack Bows, but eat resources !

    Hello, I have strange bug atm ... I am in pvp adventure, conquering the granite colony from a player. I using the buff on my building, but after...

    Started by Fafarona, 04.02.16 21:08
    • Replies: 0
    • Views: 509,592
    Fafarona
    04.02.16 21:08 Go to last post

  5. Server Zone crashed

    Just got kicked out of game with an error message of "Server Zone crashed" Please try again later, is the my problem or a game problem? Please...

    Started by moreon, 31.01.16 10:43
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 14
    • Views: 42,210
    MOD_Houri3
    03.02.16 19:21 Go to last post

  6. Adventure bugged out

    my adventure just kicked me out at approx 1.06 am uk time, wood cutter adventure pop up appeared that i clicked and it killed the adventure

    Started by Bluesavanah, 01.02.16 01:18
    2 Pages •
    1 2
    • Replies: 13
    • Views: 23,688
    BB_Ravel
    03.02.16 12:54 Go to last post

  7. scouts not working now!

    Has anyone noticed scouts upgrades not working? I have savage scouts which were due back at 6.30 pm tonight from an adv search but when I checked...

    Started by MutantKid, 02.02.16 21:55
    • Replies: 2
    • Views: 4,689
    SmurfAsH
    03.02.16 04:06 Go to last post

  8. Guild Quest Production Quest

    My guild quest today is Dragon Rose and Produce 150 gold bars. I left the game last night at 11.30 pm GMT and came back online at 10.15 a.m. GMT...

    Started by Mortallicus, 02.02.16 11:00
    • Replies: 4
    • Views: 5,872
    Mortallicus
    02.02.16 17:06 Go to last post

  9. Unable to trade Aunt Irma's Feast

    I've tried twice, first time 300 then 200. Neither appeared with friend. After some time (not sure how long) they came back to me. Later I...

    Started by CaneFlail, 31.01.16 19:28
    • Replies: 0
    • Views: 12,153
    CaneFlail
    31.01.16 19:28 Go to last post

  10. No guild quest received at midnight

    Now 00:16 and still no new guild quest despite other guilds having their guild quest and us having received the guild coins for yesterdays. Tried...

    Started by lordloocan, 29.01.16 00:15
    • Replies: 6
    • Views: 14,692
    lordloocan
    29.01.16 19:04 Go to last post

  11. Granite Pit

    doh, i forgot to stop my granite pit before logging off last night, and logged in today to a dead granite pit and now have some mysterious new...

    Started by MarkG, 28.01.16 13:21
    1 Attachment(s)
    • Replies: 5
    • Views: 10,194
    MarkG
    29.01.16 13:10 Go to last post

  12. Archipelago Iron Deposits

    I let the iron mines in the A3 sector run dry and searched for new ones this afternoon. This was the result: I'm pretty sure that this is...

    Started by Ozzymandeus, 19.01.16 19:23
    2 Pages •
    1 2
    • Replies: 17
    • Views: 136,558
    PaulLG
    28.01.16 20:39 Go to last post

  13. Mayor house collections frozen

    My mayor house collections have frozen, how do i fix this? Thanks :)

    Started by CrazySlippers, 26.01.16 19:19
    • Replies: 3
    • Views: 10,008
    Kit_
    26.01.16 20:44 Go to last post

  14. General bugged fighting boss camp on new islands to the south.

    I sendt two gens to take out the leader on sector 2 of the new island to the south of home island. Got no fighting sound and they've been stuck in...

    Started by Nattehauk, 20.01.16 02:25
    3 Pages •
    1 2 3
    bug, generals, homezone, stuck 1 Attachment(s)
    • Replies: 21
    • Views: 212,970
    Urgh123
    25.01.16 17:39 Go to last post

  15. removal of troops in barracks (and stuff in provision house too)

    When removing troops from your barracks you have to wait a few seconds before you can continue removing the next. I believe this has been for about...

    Started by Griffyon, 25.01.16 15:17
    • Replies: 0
    • Views: 10,617
    Griffyon
    25.01.16 15:17 Go to last post

  16. New quest line bug for thoe who clear expansion island

    Some of us may like to clear the new islands rather than level up.. Well, heres a new bug http://prntscr.com/8m8db5 Not sure that can be...

    Started by Thejollyone, 30.09.15 16:49
    5 Pages •
    1 2 3 ... 5
    • Replies: 43
    • Views: 180,543
    qawpaw
    25.01.16 11:59 Go to last post

  17. Angry not a guild quest

    Think there is a bug about the guild quest. I'm the guild leader from greenisle warriors (GIW) but we have not an active guild quest. Hope it is...

    Started by Iris2506, 24.01.16 13:12
    • Replies: 1
    • Views: 3,169
    Urd123
    24.01.16 15:17 Go to last post

  18. Missing marble deposits in S8.

    Hello. It would seem, that after maintenance this week, i'm only able to find 3 marble deposits in S8, not the 5 that are actually there, has...

    Started by Gammelbold, 20.01.16 13:19
    • Replies: 8
    • Views: 9,983
    ErinFreeman
    24.01.16 14:19 Go to last post

  19. Angry Can't start a new adventure - to many adventures

    The new guild quest is to perform 2 adventures. After the 1st adventure (lost skull) was completed I was not allowed to start a new one "to many...

    Started by Edvinp, 23.01.16 16:34
    adventure, bug
    • Replies: 5
    • Views: 51,086
    Edvinp
    24.01.16 11:12 Go to last post

  20. Slim Browser Version not launching

    Every time I launch the Desktop version, I get this error: http://prntscr.com/9tmmvr I'm not sure how to fix it.

    Started by eulalia, 23.01.16 02:27
    • Replies: 3
    • Views: 33,165
    Durin_d
    23.01.16 21:19 Go to last post
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