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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 40,744
    13.11.23 03:13 Go to last post
  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 160,079
    08.11.23 11:58 Go to last post
  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,387,387
    18.08.23 10:52 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 171,827
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 789,991
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,780
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. cant log in??

    Again???

    Started by shuss, 03.11.15 03:40
    • Replies: 3
    • Views: 2,769
    03.11.15 05:08 Go to last post
  2. Shockwave Flash is Busy or may have stopped

    I am getting every minute and every time I scroll around any map or change sectors. Is this my system or is this the reason behind the game being...

    Started by Vaargson, 28.10.15 13:03
    • Replies: 8
    • Views: 3,772
    02.11.15 12:20 Go to last post
  3. Forum cookie leaked to game and chat connection

    My game chat connection has now disconnected twice due to too large header in the http requests and in both cases the forum cookie that follows what...

    Started by Durin_d, 01.11.15 08:46
    • Replies: 3
    • Views: 3,687
    02.11.15 11:37 Go to last post
  4. 1st Ali xp jumping

    Done few Ali Baba the young wood cutter now and I've noticed that the amount of XP from it changes. I know that the stats for some units have been...

    Started by Azeitrop, 31.10.15 08:39
    • Replies: 4
    • Views: 15,100
    02.11.15 04:19 Go to last post
  5. Copper Mine extraction speed.

    I created 6 Copper Mines earlier and have checked them just recently. It seems two of them have been running with extraction times of 3 minutes and...

    Started by Eyahn_Ah, 28.10.15 00:36
    • Replies: 3
    • Views: 2,184
    01.11.15 13:46 Go to last post
  6. Lightbulb Bugged Dracula

    When a camp has Cavalry in it, Dracul will go for the weakest target and attack them. Doesn't matter who else is there. If a camp has Cavalry and...

    Started by Escape_Artist, 30.10.15 20:17
    2 Pages
    1 2
    • Replies: 10
    • Views: 32,195
    01.11.15 12:16 Go to last post
  7. Collection tab

    Yesterday I have started to create Drill Sergeant Skunk under collection tab in my Mayor House...... More than 15 hours later is still freezed at...

    Started by Korbun, 31.10.15 07:23
    • Replies: 1
    • Views: 33,859
    31.10.15 07:43 Go to last post
  8. Buildings Licences

    I just demolished 2 level 2 residences and I only got one building licence back. I am I doing something wrong or is this a bug? I am sure that...

    Started by Selisha, 29.10.15 16:21
    • Replies: 3
    • Views: 3,248
    30.10.15 20:01 Go to last post
  9. sound probems...

    various sounds keep disappearing from game...geos / explorer search send and return also battle start and end sounds... having to open event window...

    Started by ATHTHEMANIAC, 21.10.15 06:54
    • Replies: 8
    • Views: 16,235
    28.10.15 22:52 Go to last post
  10. Barracks Bug | Timer Not Displaying Correctly

    The Barracks timer not buffed displays the correct time, but as soon as it is buffed it display still the same time (As if not buffed). The units...

    Started by SKAPIE, 28.10.15 08:34
    barracs bug
    • Replies: 1
    • Views: 6,125
    28.10.15 12:46 Go to last post
  11. Archipelago Iron Mine Icons Missing

    One of the iron mines on the Archipelago (in sector purchased with third sector deed) does not show status icons. Upgrade icon is missing here: ...

    Started by Ozzymandeus, 08.10.15 16:52
    • Replies: 3
    • Views: 7,774
    28.10.15 10:44 Go to last post
  12. Can't see friends general in adventures

    Can't see friends general in adventures without revisit same adventure. i send invite friend accept invite and if i stay in adventures whole time i...

    Started by corona88, 27.10.15 11:58
    • Replies: 4
    • Views: 4,390
    28.10.15 09:44 Go to last post
  13. Question Connection Issue

    Hello. This is what I get when trying to play the game. It worked just fine 10 mins ago. Anyone else got this problem ?

    Started by Paulo1979, 27.10.15 19:10
    • Replies: 0
    • Views: 1,842
    27.10.15 19:10 Go to last post
  14. You have been banned.

    A couple of days ago, i was playing an adventure and i got a message that i got banned and to contact support. I pressed ok and i got send to the...

    Started by Darkstorm2k8, 27.10.15 14:40
    • Replies: 1
    • Views: 4,119
    27.10.15 15:12 Go to last post
  15. No "News" Events showing on full-graphics settings!

    When I use full-size graphics settings I don't get any news messages, no generals in combat, no win/loss, no intercept. No mines depleted, no...

    Started by Koraku, 24.10.15 12:52
    • Replies: 4
    • Views: 8,617
    27.10.15 05:41 Go to last post
  16. Pumpkins on premium day not coming?!?

    I started a premium day, but while I was playing hard with BKs, in the loots there were mostly none pumkins, only twice 18 (+50%). The droprate...

    Started by Lisztes, 26.10.15 20:08
    • Replies: 7
    • Views: 4,623
    26.10.15 23:49 Go to last post
  17. Connection to the Server lost

    I have played settlers online for a few years and except the know lags never had an issue. Well over the weekend I have a network crash and now...

    Started by Dingo69, 26.10.15 21:30
    • Replies: 0
    • Views: 21,709
    26.10.15 21:30 Go to last post
  18. pvp expedituon - "Server zone crashed"

    Today morning I started a small tier 3 gold ore expedition. Sent 2 marshal and a supplier with army. Tried to visit the expedition and an error...

    Started by Pretenza, 23.10.15 04:32
    • Replies: 6
    • Views: 25,909
    25.10.15 10:39 Go to last post
  19. Cannot destroy normal storehouse on Archipelago Island

    Hi there. It seems you cannot destroy the last normal storehouse, even when there is an island storehouse on the sector on the Archipelago island....

    Started by Gragnor, 24.10.15 22:56
    • Replies: 1
    • Views: 7,682
    25.10.15 09:41 Go to last post
  20. quarter master again!!

    after todays 2hr maint my quarter master does not land on island automanticaaly any more? you mended him and now have broken him again...how useless...

    Started by ATHTHEMANIAC, 23.10.15 17:28
    • Replies: 1
    • Views: 5,177
    24.10.15 12:52 Go to last post

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