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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 385,136
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 117,317
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 467,338
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,758,849
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,116,303
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 424,232
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. No guild quest received at midnight

    Now 00:16 and still no new guild quest despite other guilds having their guild quest and us having received the guild coins for yesterdays. Tried...

    Started by lordloocan, 29.01.16 00:15
    • Replies: 6
    • Views: 14,798
    lordloocan
    29.01.16 19:04 Go to last post

  2. Granite Pit

    doh, i forgot to stop my granite pit before logging off last night, and logged in today to a dead granite pit and now have some mysterious new...

    Started by MarkG, 28.01.16 13:21
    1 Attachment(s)
    • Replies: 5
    • Views: 10,266
    MarkG
    29.01.16 13:10 Go to last post

  3. Archipelago Iron Deposits

    I let the iron mines in the A3 sector run dry and searched for new ones this afternoon. This was the result: I'm pretty sure that this is...

    Started by Ozzymandeus, 19.01.16 19:23
    2 Pages •
    1 2
    • Replies: 17
    • Views: 137,002
    PaulLG
    28.01.16 20:39 Go to last post

  4. Mayor house collections frozen

    My mayor house collections have frozen, how do i fix this? Thanks :)

    Started by CrazySlippers, 26.01.16 19:19
    • Replies: 3
    • Views: 10,055
    Kit_
    26.01.16 20:44 Go to last post

  5. General bugged fighting boss camp on new islands to the south.

    I sendt two gens to take out the leader on sector 2 of the new island to the south of home island. Got no fighting sound and they've been stuck in...

    Started by Nattehauk, 20.01.16 02:25
    3 Pages •
    1 2 3
    bug, generals, homezone, stuck 1 Attachment(s)
    • Replies: 21
    • Views: 213,803
    Urgh123
    25.01.16 17:39 Go to last post

  6. removal of troops in barracks (and stuff in provision house too)

    When removing troops from your barracks you have to wait a few seconds before you can continue removing the next. I believe this has been for about...

    Started by Griffyon, 25.01.16 15:17
    • Replies: 0
    • Views: 10,677
    Griffyon
    25.01.16 15:17 Go to last post

  7. New quest line bug for thoe who clear expansion island

    Some of us may like to clear the new islands rather than level up.. Well, heres a new bug http://prntscr.com/8m8db5 Not sure that can be...

    Started by Thejollyone, 30.09.15 16:49
    5 Pages •
    1 2 3 ... 5
    • Replies: 43
    • Views: 181,044
    qawpaw
    25.01.16 11:59 Go to last post

  8. Angry not a guild quest

    Think there is a bug about the guild quest. I'm the guild leader from greenisle warriors (GIW) but we have not an active guild quest. Hope it is...

    Started by Iris2506, 24.01.16 13:12
    • Replies: 1
    • Views: 3,242
    Urd123
    24.01.16 15:17 Go to last post

  9. Missing marble deposits in S8.

    Hello. It would seem, that after maintenance this week, i'm only able to find 3 marble deposits in S8, not the 5 that are actually there, has...

    Started by Gammelbold, 20.01.16 13:19
    • Replies: 8
    • Views: 10,079
    ErinFreeman
    24.01.16 14:19 Go to last post

  10. Angry Can't start a new adventure - to many adventures

    The new guild quest is to perform 2 adventures. After the 1st adventure (lost skull) was completed I was not allowed to start a new one "to many...

    Started by Edvinp, 23.01.16 16:34
    adventure, bug
    • Replies: 5
    • Views: 51,429
    Edvinp
    24.01.16 11:12 Go to last post

  11. Slim Browser Version not launching

    Every time I launch the Desktop version, I get this error: http://prntscr.com/9tmmvr I'm not sure how to fix it.

    Started by eulalia, 23.01.16 02:27
    • Replies: 3
    • Views: 33,278
    Durin_d
    23.01.16 21:19 Go to last post

  12. Wrong name for Aunt Irma's Feast

    the title says it all...:

    Started by HFoC, 19.01.16 12:29
    1 Attachment(s)
    • Replies: 9
    • Views: 16,932
    pcscon
    22.01.16 23:31 Go to last post

  13. Exclamation Problem with guests

    I have a problem with му guests, when I do, take my resources? Game take around 7000 steel, 800 granite, 7000 hardwood plan. Not close my first...

    Started by bgtaran, 22.01.16 12:45
    • Replies: 0
    • Views: 2,140
    bgtaran
    22.01.16 12:45 Go to last post

  14. Can't refill deposits

    I discovered today i cannot refill meat or fish deposits on my island. My meat deposits were exhausted and clicked one to refill, selected 10k from...

    Started by Dickie-Bird, 22.01.16 09:58
    • Replies: 1
    • Views: 5,455
    Mortallicus
    22.01.16 10:24 Go to last post

  15. Missing Notifications

    I've noticed since the patch that often I send my Geologists off to find something and there is sometimes no notification in the News tab when their...

    Started by IainC, 20.01.16 13:27
    • Replies: 1
    • Views: 5,604
    Xibor
    20.01.16 19:38 Go to last post

  16. I can't delete adventures anymore

    I tried to delete some adventures (the siege, buccaneer, whirlwind, tomb raider) and none of them go away.

    Started by rosee, 19.01.16 12:26
    • Replies: 7
    • Views: 8,119
    lulu10093
    20.01.16 13:01 Go to last post

  17. New Quests Crash Flash if Game Does Not Have Focus.

    Using Chrome both on a Mac and PC, I have noticed that if the game tab does not have focus and a new quest is received (e.g. new guild quest, new...

    Started by IainC, 17.01.16 23:16
    • Replies: 4
    • Views: 17,053
    IainC
    20.01.16 12:59 Go to last post

  18. Exclamation Guild quest timer counts to local time 2:00

    The time counter in the guild quest shows time left until 2:00 in the players local time and not the actual time left for the quest.

    Started by Durin_d, 19.01.16 12:11
    2 Pages •
    1 2
    • Replies: 12
    • Views: 21,882
    BB_Ravel
    20.01.16 11:44 Go to last post

  19. Guild Quests

    hiya got a new problem just had our new gq sell 30 cannons and complte 2 addys done the selling cannons part 2 times an still the bar at zero and...

    Started by god666, 17.01.16 16:29
    • Replies: 4
    • Views: 8,429
    Xibor
    18.01.16 20:16 Go to last post

  20. notification on screen

    I got this notification onscreen just now. i hear from people its also in testserver, but i experienced it just now on northisle server. ...

    Started by ROLANDHOLLANDER, 16.01.16 15:39
    • Replies: 1
    • Views: 11,300
    Kit_
    16.01.16 16:28 Go to last post
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