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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 390,880
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 119,160
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 475,238
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,777,081
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,125,580
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 428,035
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. scouts not working now!

    Has anyone noticed scouts upgrades not working? I have savage scouts which were due back at 6.30 pm tonight from an adv search but when I checked...

    Started by MutantKid, 02.02.16 21:55
    • Replies: 2
    • Views: 4,767
    SmurfAsH
    03.02.16 04:06 Go to last post

  2. Guild Quest Production Quest

    My guild quest today is Dragon Rose and Produce 150 gold bars. I left the game last night at 11.30 pm GMT and came back online at 10.15 a.m. GMT...

    Started by Mortallicus, 02.02.16 11:00
    • Replies: 4
    • Views: 5,969
    Mortallicus
    02.02.16 17:06 Go to last post

  3. Unable to trade Aunt Irma's Feast

    I've tried twice, first time 300 then 200. Neither appeared with friend. After some time (not sure how long) they came back to me. Later I...

    Started by CaneFlail, 31.01.16 19:28
    • Replies: 0
    • Views: 12,434
    CaneFlail
    31.01.16 19:28 Go to last post

  4. No guild quest received at midnight

    Now 00:16 and still no new guild quest despite other guilds having their guild quest and us having received the guild coins for yesterdays. Tried...

    Started by lordloocan, 29.01.16 00:15
    • Replies: 6
    • Views: 14,845
    lordloocan
    29.01.16 19:04 Go to last post

  5. Granite Pit

    doh, i forgot to stop my granite pit before logging off last night, and logged in today to a dead granite pit and now have some mysterious new...

    Started by MarkG, 28.01.16 13:21
    1 Attachment(s)
    • Replies: 5
    • Views: 10,305
    MarkG
    29.01.16 13:10 Go to last post

  6. Archipelago Iron Deposits

    I let the iron mines in the A3 sector run dry and searched for new ones this afternoon. This was the result: I'm pretty sure that this is...

    Started by Ozzymandeus, 19.01.16 19:23
    2 Pages •
    1 2
    • Replies: 17
    • Views: 137,234
    PaulLG
    28.01.16 20:39 Go to last post

  7. Mayor house collections frozen

    My mayor house collections have frozen, how do i fix this? Thanks :)

    Started by CrazySlippers, 26.01.16 19:19
    • Replies: 3
    • Views: 10,087
    Kit_
    26.01.16 20:44 Go to last post

  8. General bugged fighting boss camp on new islands to the south.

    I sendt two gens to take out the leader on sector 2 of the new island to the south of home island. Got no fighting sound and they've been stuck in...

    Started by Nattehauk, 20.01.16 02:25
    3 Pages •
    1 2 3
    bug, generals, homezone, stuck 1 Attachment(s)
    • Replies: 21
    • Views: 215,910
    Urgh123
    25.01.16 17:39 Go to last post

  9. removal of troops in barracks (and stuff in provision house too)

    When removing troops from your barracks you have to wait a few seconds before you can continue removing the next. I believe this has been for about...

    Started by Griffyon, 25.01.16 15:17
    • Replies: 0
    • Views: 10,712
    Griffyon
    25.01.16 15:17 Go to last post

  10. New quest line bug for thoe who clear expansion island

    Some of us may like to clear the new islands rather than level up.. Well, heres a new bug http://prntscr.com/8m8db5 Not sure that can be...

    Started by Thejollyone, 30.09.15 16:49
    5 Pages •
    1 2 3 ... 5
    • Replies: 43
    • Views: 181,388
    qawpaw
    25.01.16 11:59 Go to last post

  11. Angry not a guild quest

    Think there is a bug about the guild quest. I'm the guild leader from greenisle warriors (GIW) but we have not an active guild quest. Hope it is...

    Started by Iris2506, 24.01.16 13:12
    • Replies: 1
    • Views: 3,270
    Urd123
    24.01.16 15:17 Go to last post

  12. Missing marble deposits in S8.

    Hello. It would seem, that after maintenance this week, i'm only able to find 3 marble deposits in S8, not the 5 that are actually there, has...

    Started by Gammelbold, 20.01.16 13:19
    • Replies: 8
    • Views: 10,132
    ErinFreeman
    24.01.16 14:19 Go to last post

  13. Angry Can't start a new adventure - to many adventures

    The new guild quest is to perform 2 adventures. After the 1st adventure (lost skull) was completed I was not allowed to start a new one "to many...

    Started by Edvinp, 23.01.16 16:34
    adventure, bug
    • Replies: 5
    • Views: 51,814
    Edvinp
    24.01.16 11:12 Go to last post

  14. Slim Browser Version not launching

    Every time I launch the Desktop version, I get this error: http://prntscr.com/9tmmvr I'm not sure how to fix it.

    Started by eulalia, 23.01.16 02:27
    • Replies: 3
    • Views: 33,323
    Durin_d
    23.01.16 21:19 Go to last post

  15. Wrong name for Aunt Irma's Feast

    the title says it all...:

    Started by HFoC, 19.01.16 12:29
    1 Attachment(s)
    • Replies: 9
    • Views: 16,999
    pcscon
    22.01.16 23:31 Go to last post

  16. Exclamation Problem with guests

    I have a problem with му guests, when I do, take my resources? Game take around 7000 steel, 800 granite, 7000 hardwood plan. Not close my first...

    Started by bgtaran, 22.01.16 12:45
    • Replies: 0
    • Views: 2,179
    bgtaran
    22.01.16 12:45 Go to last post

  17. Can't refill deposits

    I discovered today i cannot refill meat or fish deposits on my island. My meat deposits were exhausted and clicked one to refill, selected 10k from...

    Started by Dickie-Bird, 22.01.16 09:58
    • Replies: 1
    • Views: 5,490
    Mortallicus
    22.01.16 10:24 Go to last post

  18. Missing Notifications

    I've noticed since the patch that often I send my Geologists off to find something and there is sometimes no notification in the News tab when their...

    Started by IainC, 20.01.16 13:27
    • Replies: 1
    • Views: 5,643
    Xibor
    20.01.16 19:38 Go to last post

  19. I can't delete adventures anymore

    I tried to delete some adventures (the siege, buccaneer, whirlwind, tomb raider) and none of them go away.

    Started by rosee, 19.01.16 12:26
    • Replies: 7
    • Views: 8,160
    lulu10093
    20.01.16 13:01 Go to last post

  20. New Quests Crash Flash if Game Does Not Have Focus.

    Using Chrome both on a Mac and PC, I have noticed that if the game tab does not have focus and a new quest is received (e.g. new guild quest, new...

    Started by IainC, 17.01.16 23:16
    • Replies: 4
    • Views: 17,113
    IainC
    20.01.16 12:59 Go to last post
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