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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 364,049
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 111,638
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 443,923
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,708,682
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,088,038
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,806
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Exclamation Guild quest timer counts to local time 2:00

    The time counter in the guild quest shows time left until 2:00 in the players local time and not the actual time left for the quest.

    Started by Durin_d, 19.01.16 12:11
    2 Pages
    1 2
    • Replies: 12
    • Views: 21,473
    20.01.16 11:44 Go to last post
  2. Guild Quests

    hiya got a new problem just had our new gq sell 30 cannons and complte 2 addys done the selling cannons part 2 times an still the bar at zero and...

    Started by god666, 17.01.16 16:29
    • Replies: 4
    • Views: 8,078
    18.01.16 20:16 Go to last post
  3. notification on screen

    I got this notification onscreen just now. i hear from people its also in testserver, but i experienced it just now on northisle server. ...

    Started by ROLANDHOLLANDER, 16.01.16 15:39
    • Replies: 1
    • Views: 10,583
    16.01.16 16:28 Go to last post
  4. Exclamation Tear down copper mine doesn't give back my building licence

    As mentioned on title. I tried to refresh page, log out then login, but unfortunately my building licence is same. When i tear down an EXHAUSTED...

    Started by Bihanali, 16.01.16 10:55
    • Replies: 4
    • Views: 63,408
    16.01.16 11:32 Go to last post
  5. Collections quest

    Since maintenance this is no longer appearing in the quest log. You can only see it from the "new quest notification" (assuming that appears also),...

    Started by Nogbad2, 15.01.16 00:59
    • Replies: 1
    • Views: 4,970
    15.01.16 02:23 Go to last post
  6. Empty Camps Remain!

    Its only a minor glitch but when your attacking general loses all his troops and is defeated aswell but defeats all opposing units the camp remains...

    Started by Wivadee, 14.01.16 20:13
    • Replies: 1
    • Views: 12,711
    14.01.16 20:36 Go to last post
  7. Expedition searches

    My explorer isn't able to carry out a search for an expedition, and soeone else has just said the same in chat. We are both high enough level, not...

    Started by Cully, 12.01.16 16:11
    • Replies: 2
    • Views: 13,804
    12.01.16 18:09 Go to last post
  8. bug in whisper

    Hi, last week couple of times my whisper tab shows the name of player who is whispering but not any text other player or me type. Text becomes...

    Started by Pekk, 10.01.16 23:15
    • Replies: 2
    • Views: 7,001
    11.01.16 20:30 Go to last post
  9. Multiple Gift Boxes

    I was able take gift box multiple times. Fist time in the morning, then I opened it. Later I was able take second box and open it.

    Started by Rajaja, 04.01.16 09:31
    4 Pages
    1 2 3 ... 4
    • Replies: 33
    • Views: 134,454
    08.01.16 12:56 Go to last post
  10. Watermill

    Bought a Watermill, but cannot place it.Also where i want to place it ( next to a Watermill ), that watermill doesn`t show up !!!! Humm

    Started by SerfBo, 08.01.16 10:12
    • Replies: 1
    • Views: 12,447
    08.01.16 10:20 Go to last post
  11. Unhappy Amount of collectibles

    I have cleared most (all but 1 sector) of the Archipelago and now I'm getting very, very little collectibles. Since the Halloween event is over, I...

    Started by Sharpielein, 15.11.15 09:40
    18 Pages
    1 2 3 ... 18
    • Replies: 175
    • Views: 371,389
    08.01.16 04:46 Go to last post
  12. Broken Homepage Link

    This "in the forums" link: goes to this section of the forum: News Feedback (http://forum.thesettlersonline.com/forums/212-News-Feedback) ...

    Started by Iolanthe, 03.01.16 18:12
    • Replies: 1
    • Views: 8,987
    05.01.16 11:32 Go to last post
  13. Missing General (Veteran)

    I started to play this game 2 days ago, again. I stopped to play almost 3 years ago, and i remember very well that i had general with 250 soldiers. I...

    Started by Vaske_su, 03.01.16 21:19
    • Replies: 0
    • Views: 18,526
    03.01.16 21:19 Go to last post
  14. Collection production frozen

    For the past few days, whenever I create a collection from the mayor's house, the progress is always stuck at 0. It stays like that forever with any...

    Started by AsiWizard, 26.12.15 21:14
    • Replies: 2
    • Views: 6,250
    01.01.16 21:38 Go to last post
  15. Sinbad/Besieged City Incorrect "Type"

    This 1001 Nights adventure looks more like a 2 player "Fairytale" than the "Co-op" the icon indicates. A crown icon and a check of the...

    Started by Iolanthe, 30.12.15 20:01
    • Replies: 0
    • Views: 10,339
    30.12.15 20:01 Go to last post
  16. Log-in Loop

    Ive had this issue for what seems like probably coming up a year now and cant see anything on the internet to sort it out. When I log in each day,...

    Started by Thejollyone, 25.12.15 07:48
    • Replies: 3
    • Views: 8,396
    30.12.15 12:29 Go to last post
  17. Merchant Statue has a [Undefined Text] pop up description.

    Hi, i'm not 100% sure it's the Merchant Statue, but i think it is, but when we hoover the mouse over it now it shows [Undefined Text] as it's name. ...

    Started by Fanfas, 09.12.15 17:21
    • Replies: 5
    • Views: 23,709
    27.12.15 11:05 Go to last post
  18. Insane amount of lag/delay

    I find that the last 2/3 weeks i experience an crazy amout of Lag/Delay... Exploreres/Geos going to actualy work a min or more after you sent them...

    Started by matie2506, 17.12.15 20:35
    • Replies: 3
    • Views: 18,286
    22.12.15 19:19 Go to last post
  19. Exclamation Not getting Xmas Daily Quests

    is anyone having this problem me and another in my guild arn't getting our xmas daily quests anyone know why?:mad:

    Started by LittleNano, 22.12.15 00:59
    • Replies: 1
    • Views: 4,299
    22.12.15 01:00 Go to last post
  20. Longbow problem

    A christmas quest asks for longbow production, but after an hour or two I realised my counter was still on zero. Watching the timer for production -...

    Started by CaptainMac, 21.12.15 19:33
    • Replies: 2
    • Views: 11,680
    21.12.15 22:25 Go to last post

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