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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

    Forum Actions:

    Forum Statistics:

    • Threads: 69
    • Posts: 1,434

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 61,580
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 240,271
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,514,651
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 209,120
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 899,304
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 208,579
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Improved storehouse capacity worong

    My improved store houses are not giving me the storage space they should. http://prntscr.com/8yy9a0 http://prntscr.com/8yyeez ...

    Started by unicornlinzy1, 04.11.15 15:03
    • Replies: 2
    • Views: 10,937
    unicornlinzy1
    04.11.15 15:49 Go to last post

  2. Pumpkins counted wrong for achievement

    1) I have had couple occurrences that i find pumpkin collectible, and clicking on it shows 2 pumpkins found, but only 1 pumpkin is added to...

    Started by kakleja666, 30.10.15 08:28
    • Replies: 5
    • Views: 3,572
    HFoC
    04.11.15 09:10 Go to last post

  3. No achievements points for doing Halloween tasks

    I notice that the tasks aren't giving you achievements points, even if they have a number next to each achievement. Was easy to spot this bug because...

    Started by Fiorosu, 03.11.15 15:25
    • Replies: 2
    • Views: 5,888
    Dorotheus
    03.11.15 17:36 Go to last post

  4. Settlers Headquarters functions as a storehouse.

    Settlers Headquarters functions as a Storehouse. http://prntscr.com/8mniqd http://prntscr.com/8mnlde they don't go anymore to major house or...

    Started by corona88, 01.10.15 19:30
    2 Pages •
    1 2
    • Replies: 18
    • Views: 115,138
    BB_Ravel
    03.11.15 11:46 Go to last post

  5. cant log in??

    Again???

    Started by shuss, 03.11.15 03:40
    • Replies: 3
    • Views: 2,931
    Xibor
    03.11.15 05:08 Go to last post

  6. Shockwave Flash is Busy or may have stopped

    I am getting every minute and every time I scroll around any map or change sectors. Is this my system or is this the reason behind the game being...

    Started by Vaargson, 28.10.15 13:03
    • Replies: 8
    • Views: 4,218
    Vaargson
    02.11.15 12:20 Go to last post

  7. Forum cookie leaked to game and chat connection

    My game chat connection has now disconnected twice due to too large header in the http requests and in both cases the forum cookie that follows what...

    Started by Durin_d, 01.11.15 08:46
    • Replies: 3
    • Views: 4,080
    BB_Ravel
    02.11.15 11:37 Go to last post

  8. 1st Ali xp jumping

    Done few Ali Baba the young wood cutter now and I've noticed that the amount of XP from it changes. I know that the stats for some units have been...

    Started by Azeitrop, 31.10.15 08:39
    • Replies: 4
    • Views: 17,349
    MOD_Daz
    02.11.15 04:19 Go to last post

  9. Copper Mine extraction speed.

    I created 6 Copper Mines earlier and have checked them just recently. It seems two of them have been running with extraction times of 3 minutes and...

    Started by Eyahn_Ah, 28.10.15 00:36
    • Replies: 3
    • Views: 2,501
    Jesh
    01.11.15 13:46 Go to last post

  10. Lightbulb Bugged Dracula

    When a camp has Cavalry in it, Dracul will go for the weakest target and attack them. Doesn't matter who else is there. If a camp has Cavalry and...

    Started by Escape_Artist, 30.10.15 20:17
    2 Pages •
    1 2
    • Replies: 10
    • Views: 34,937
    Gerontius
    01.11.15 12:16 Go to last post

  11. Collection tab

    Yesterday I have started to create Drill Sergeant Skunk under collection tab in my Mayor House...... More than 15 hours later is still freezed at...

    Started by Korbun, 31.10.15 07:23
    • Replies: 1
    • Views: 34,999
    MOD_Houri
    31.10.15 07:43 Go to last post

  12. Buildings Licences

    I just demolished 2 level 2 residences and I only got one building licence back. I am I doing something wrong or is this a bug? I am sure that...

    Started by Selisha, 29.10.15 16:21
    • Replies: 3
    • Views: 3,635
    Escape_Artist
    30.10.15 20:01 Go to last post

  13. sound probems...

    various sounds keep disappearing from game...geos / explorer search send and return also battle start and end sounds... having to open event window...

    Started by ATHTHEMANIAC, 21.10.15 06:54
    • Replies: 8
    • Views: 18,448
    whitewolf69
    28.10.15 22:52 Go to last post

  14. Barracks Bug | Timer Not Displaying Correctly

    The Barracks timer not buffed displays the correct time, but as soon as it is buffed it display still the same time (As if not buffed). The units...

    Started by SKAPIE, 28.10.15 08:34
    barracs bug
    • Replies: 1
    • Views: 7,087
    SKAPIE
    28.10.15 12:46 Go to last post

  15. Archipelago Iron Mine Icons Missing

    One of the iron mines on the Archipelago (in sector purchased with third sector deed) does not show status icons. Upgrade icon is missing here: ...

    Started by Ozzymandeus, 08.10.15 16:52
    • Replies: 3
    • Views: 9,266
    BB_Ravel
    28.10.15 10:44 Go to last post

  16. Can't see friends general in adventures

    Can't see friends general in adventures without revisit same adventure. i send invite friend accept invite and if i stay in adventures whole time i...

    Started by corona88, 27.10.15 11:58
    • Replies: 4
    • Views: 5,117
    BB_Ravel
    28.10.15 09:44 Go to last post

  17. Question Connection Issue

    Hello. This is what I get when trying to play the game. It worked just fine 10 mins ago. Anyone else got this problem ?

    Started by Paulo1979, 27.10.15 19:10
    • Replies: 0
    • Views: 2,344
    Paulo1979
    27.10.15 19:10 Go to last post

  18. You have been banned.

    A couple of days ago, i was playing an adventure and i got a message that i got banned and to contact support. I pressed ok and i got send to the...

    Started by Darkstorm2k8, 27.10.15 14:40
    • Replies: 1
    • Views: 4,513
    MOD_Daz
    27.10.15 15:12 Go to last post

  19. No "News" Events showing on full-graphics settings!

    When I use full-size graphics settings I don't get any news messages, no generals in combat, no win/loss, no intercept. No mines depleted, no...

    Started by Koraku, 24.10.15 12:52
    • Replies: 4
    • Views: 11,527
    O_BOJE
    27.10.15 05:41 Go to last post

  20. Pumpkins on premium day not coming?!?

    I started a premium day, but while I was playing hard with BKs, in the loots there were mostly none pumkins, only twice 18 (+50%). The droprate...

    Started by Lisztes, 26.10.15 20:08
    • Replies: 7
    • Views: 5,097
    Xibor
    26.10.15 23:49 Go to last post
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