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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,418
  1. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    24 Pages
    1 2 3 ... 24
    • Replies: 238
    • Views: 213,072
    15.06.20 20:50 Go to last post
  2. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    31 Pages
    1 2 3 ... 31
    • Replies: 301
    • Views: 651,609
    12.02.20 11:34 Go to last post
  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 9
    • Views: 90,494
    19.12.19 12:29 Go to last post
  4. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 102,463
    27.07.17 15:21 Go to last post
  5. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Bookbinder Manuscript lost

    I made my 2nd manuscript however this time it does show up that I have made one. ie still shows 0 manuscripts in my inventory... Has anyone had this...

    Started by MasteroftheHouse, 16.06.13 12:19
    2 Pages
    1 2
    • Replies: 10
    • Views: 15,976
    02.02.14 15:22 Go to last post
  2. the bandit nightmare quest

    i have the quest earn 10000 from epic adventures, and it is not crediting them when i get coins. is this a bug, how can i finish quest

    Started by arrakis, 24.01.14 00:00
    • Replies: 5
    • Views: 4,617
    01.02.14 00:10 Go to last post
  3. Invisible banner

    Few days ago something like that appear in my web browser. Its appear only on Settlers homepage and in-game (not for example here in forums or any...

    Started by Zvjerko, 29.01.14 14:33
    • Replies: 1
    • Views: 3,650
    29.01.14 16:28 Go to last post
  4. unemployed settlers bug

    Hello! I have a question! I noticed that the number of workers decreases, even if all the buildings are ok! Is this normal? Shortly before, their...

    Started by Nuzaietz, 17.11.13 17:39
    3 Pages
    1 2 3
    • Replies: 28
    • Views: 14,139
    28.01.14 08:23 Go to last post
  5. Exclamation Major House - collection - production

    Hi! Here is a little problem to solve. My production of buff (Major house) Potion of Endless Energy is not producing. Production started, but 30...

    Started by Marijan9100, 27.01.14 01:13
    • Replies: 2
    • Views: 2,170
    27.01.14 11:57 Go to last post
  6. [Quest] Decoration buildings

    Hi, I stumbled upon a minor bug concerning the task text for the quest "Decoration buildings". I've attached at screen shot of the quest with the...

    Started by TheGokkenator, 26.01.14 19:36
    • Replies: 0
    • Views: 5,233
    26.01.14 19:36 Go to last post
  7. Third building place not available

    On building queue when two primary places are occupied, the building menu it appears full gray. So I can't construct at the third queue place. I have...

    Started by dodos_manus, 26.01.14 01:16
    • Replies: 1
    • Views: 1,387
    26.01.14 13:11 Go to last post
  8. Failed server calls

    Oh dear, had yet another one of these on sandycove, getting to be rather a habit. Seems to be happening whenever in mail or star menu, this one was...

    Started by MuffinMule, 24.01.14 01:22
    • Replies: 2
    • Views: 1,031
    26.01.14 08:52 Go to last post
  9. Question removed dark castle not in star menu

    Hi, I removed my dark castle expecting it to return to my star menu (like most special buildings), but it never appeared. I did try a refresh but...

    Started by Obliterator2100, 25.01.14 16:07
    • Replies: 3
    • Views: 4,553
    25.01.14 18:37 Go to last post
  10. Missing exhausted deposit graphics

    On loggon on yesterday I noticed my three copper deposits in sector 2 were not showing, usually they would be exhausted, so there should of been...

    Started by Larili, 17.01.14 15:32
    • Replies: 3
    • Views: 1,714
    24.01.14 17:27 Go to last post
  11. Impossible Guild Quests???

    Before I start, I would like to say I have no idea where i should have posted this, it could be posted under game suggestions, bugs(if it is a bug),...

    Started by minion79, 20.01.14 18:32
    • Replies: 7
    • Views: 4,274
    22.01.14 13:14 Go to last post
  12. Lvl 7 Provision House not getting credit

    I've built the required Provision House. It's up and running but the quest book is still showing locked and incomplete. It allows me to create buffs...

    Started by Snatch-er, 20.01.14 17:55
    • Replies: 4
    • Views: 3,817
    21.01.14 16:17 Go to last post
  13. Different numbers of troops available to different generals

    I have 4 different generals, all on my home island at present, and each shows a differing number of overall troops of each type available to assign....

    Started by Jonn_D, 18.01.14 21:26
    • Replies: 3
    • Views: 1,364
    20.01.14 21:50 Go to last post
  14. bug quest

    Fixed Graphics• Text•Text: quest menu tooltips need swow "gold strandard" Quest

    Started by s4bas, 20.01.14 09:24
    • Replies: 0
    • Views: 695
    20.01.14 09:24 Go to last post
  15. Silo Missing after Tearing down

    I tear down my silo and its not return in my Star Menu. I refresh my browser several times but it didn't appear. Do I contact to support or wait for...

    Started by teenda, 18.01.14 23:25
    • Replies: 2
    • Views: 1,034
    19.01.14 12:09 Go to last post
  16. Exclamation General won't move to new location in Adventure

    Stealing from the rich adventure. I have 2 generals to two different locations. The foot print of the new camp location is visible and...

    Started by Lord_Thomas, 19.01.14 03:56
    • Replies: 0
    • Views: 1,141
    19.01.14 03:56 Go to last post
  17. The Vote

    Hi I cant vote once I log in it kicks to the vote page but all I get is a Blank white screen

    Started by Truck, 18.01.14 03:55
    • Replies: 1
    • Views: 2,538
    19.01.14 01:29 Go to last post
  18. Missing Generals

    Today when i completed a Return To The Bandits Nest my generals wont return. I can't seem to find them anywhere, and they are not showing up in the...

    Started by Tarii, 17.01.14 20:51
    • Replies: 1
    • Views: 728
    18.01.14 02:03 Go to last post
  19. Missing bonuses when lvling up

    Has anyone else noticed they are not getting the gems etc reward on the lvl up screen before they move on in the game? I have noticed something wrong...

    Started by Dickie-Bird, 17.01.14 10:32
    • Replies: 0
    • Views: 1,231
    17.01.14 10:32 Go to last post
  20. Unable to create military units

    I'm trying to create some military units but when I click on any particular unit and choose to create them, the hourglass appears and is constantly...

    Started by Tombo_UK, 16.01.14 17:29
    • Replies: 1
    • Views: 7,511
    16.01.14 21:12 Go to last post

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