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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 39,709
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 155,832
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,378,822
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 169,568
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 781,660
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 185,446
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. the saga continues: collectibles occupy settlers

    I've returned to full population and collectibles quest. Every item picked vacated one settler. Killed some recruits in ongoing adventure, returned...

    Started by aklbr, 03.09.15 20:14
    • Replies: 3
    • Views: 7,320
    BB_Ravel
    23.10.15 13:38 Go to last post

  2. Platinum weaponsmith upgrade time changed

    from lvl 3 to lvl 4 for elite buildings is 3 days execpt for platinum weaponsmith http://prntscr.com/8ue7uj from lvl 4 to and from 5 to 6 is 10...

    Started by corona88, 23.10.15 12:03
    • Replies: 0
    • Views: 9,345
    corona88
    23.10.15 12:03 Go to last post

  3. Exclamation New Lord Dracul General issue

    New Lord Dracula General occupy one building license when placed camp on the home island. This issue has appeared before with other new type of...

    Started by Jack_NoName, 20.10.15 10:52
    • Replies: 8
    • Views: 66,597
    BB_Ravel
    23.10.15 11:13 Go to last post

  4. Lord Dracul-"The Stranger" achivement

    Ok got my Lord Dracul like 30min ago put him on island and no achivement trigger,then I did refresh and still nothing... so I am wondering how come...

    Started by PolarBear20, 22.10.15 18:49
    • Replies: 0
    • Views: 15,434
    PolarBear20
    22.10.15 18:49 Go to last post

  5. GQ - Have 0 members to complete

    Has anyone experienced this issue? Level 38, recently joined a new guild. In progress GQ Waiting GQ

    Started by Hurricane1, 21.10.15 21:33
    2 Attachment(s)
    • Replies: 0
    • Views: 1,490
    Hurricane1
    21.10.15 21:33 Go to last post

  6. general stuck in an infinite loop

    I have a general stuck in an infinite loop. He is walking up sector 3, he walks a little bit (10? squares or so) and then starts right back at the...

    Started by t00tie, 21.10.15 20:25
    • Replies: 2
    • Views: 5,210
    Mystic
    21.10.15 21:25 Go to last post

  7. troop count not showing correct numbers

    FInished an adventure, and all my 3 gens are empty. But missing over 200 troops, and they show as assigned units. Only have 3 generals, and when...

    Started by LeeTex, 21.10.15 19:29
    • Replies: 2
    • Views: 15,199
    LeeTex
    21.10.15 20:01 Go to last post

  8. Unhappy General disappear

    I sent 2 MMA and 1 quartermaster full of troops to adventures. (sons of little tailor) Now they are disappear , can't find them in homeland , star...

    Started by K-Robert, 20.10.15 04:53
    8 Pages •
    1 2 3 ... 8
    • Replies: 74
    • Views: 67,973
    Xibor
    21.10.15 19:26 Go to last post

  9. Red Light Button on the Homepage

    This is more idle curiosity than anything but based on a number of conversations I'm wondering if other people ever see this little icon near the...

    Started by Iolanthe, 30.09.15 14:42
    2 Pages •
    1 2
    • Replies: 15
    • Views: 25,820
    Iolanthe
    20.10.15 13:17 Go to last post

  10. Message indicating I'm banned when I change islands

    I have been trying to complete some of the achievements associated with the Halloween event by visiting friend islands. On some occasions I can get...

    Started by Deeds, 20.10.15 11:46
    • Replies: 5
    • Views: 7,285
    BB_Ravel
    20.10.15 12:05 Go to last post

  11. Quartermaster landing zone problems

    hiya guys firstly untill new xxl pack i send 3 mma plus a qm gen and all land fine, now the qm had no room to land also in this pic you will see...

    Started by god666, 29.09.15 09:34
    8 Pages •
    1 2 3 ... 8
    1 Attachment(s)
    • Replies: 77
    • Views: 159,360
    Sharpielein
    20.10.15 11:08 Go to last post

  12. Angry Missing pumpkins

    My "collect 200 pumpkins" quest says I have 21, my storehouse says I have 36 but I should have more from fields? ermagerd permpkerns t00t t00t

    Started by t00tie, 20.10.15 09:14
    • Replies: 1
    • Views: 5,519
    Dorotheus
    20.10.15 09:24 Go to last post

  13. Thumbs down Enemy camp units popup

    Enemy units popup dissapears before I can mouse over them.

    Started by Drusek, 19.10.15 11:32
    • Replies: 2
    • Views: 7,121
    FishSmell
    20.10.15 04:33 Go to last post

  14. Trade mails not auto decilning

    Recently we had a lucky dip competition in our guild and also ran a guild pool to low level players get the floaters before they was removed from the...

    Started by Dorotheus, 23.07.14 09:38
    • Replies: 5
    • Views: 7,500
    SmurfAsH
    20.10.15 01:46 Go to last post

  15. PVP get new bugs after update or at least a lot more.

    After update i did about 10-12 attacks on large colony. And half of them had unkillable Boss. Today first time i see sector witch 3 missing sector...

    Started by ViliusV, 01.10.15 05:48
    3 Pages •
    1 2 3
    2 Attachment(s)
    • Replies: 20
    • Views: 12,057
    Maatrys
    17.10.15 22:12 Go to last post

  16. Daily and guild quests not completing: Trade and Buff a Friend

    Asks you to buff a friend and be buffed by a friend. I have now buffed 3 friends and the quest won't recognise it. Not a BIG BUG, BUT ANNOYING. It...

    Started by tbchris10, 06.10.15 09:24
    4 Pages •
    1 2 3 ... 4
    • Replies: 39
    • Views: 53,613
    qawpaw
    16.10.15 09:24 Go to last post

  17. Moved: [OPEN] Locked Adventure Zone

    Started by fishslice, 20.01.14 15:55
    • Replies: -
    • Views: -
    Nogbad
    16.10.15 04:17 Go to last post

  18. intercepted by hidden camps :(

    I am being intercepted by a hidden camp in the 4th sector. http://prntscr.com/8m6pln Is this supposed to happen, or is it a bug ?

    Started by unicornlinzy1, 30.09.15 14:27
    • Replies: 7
    • Views: 15,112
    Ozzymandeus
    16.10.15 00:23 Go to last post

  19. Moved: login error

    Sorry, an error occurred. Please refresh the page and try again. had to make thhis account to get to support

    Started by QawpawII, 14.10.15 19:39
    • Replies: -
    • Views: -
    Muttleythefrog
    14.10.15 19:36 Go to last post

  20. Troops Disappear

    After routine end adventure, load troops and send in another I happened to noticed I can't run blocks anymore cause elite soldiers are missing. Since...

    Started by KelTor, 14.10.15 16:13
    • Replies: 3
    • Views: 2,841
    Qualan
    14.10.15 18:14 Go to last post
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