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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431
  1. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,380,993
    18.08.23 10:52 Go to last post
  2. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 783,687
    26.12.20 06:44 Go to last post
  3. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 186,109
    27.07.17 15:21 Go to last post
  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages
    1 2
    • Replies: 19
    • Views: 170,164
    13.01.22 17:09 Go to last post
  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 156,813
    08.11.23 11:58 Go to last post
  6. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 39,957
    13.11.23 03:13 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. fish are gone...

    i had my provisions house make like 9 fish platters and upon leaving the game all my fish and fish platters where gone

    Started by Constantin, 25.11.11 17:45
    • Replies: 1
    • Views: 9,721
    25.11.11 18:15 Go to last post
  2. Unable to invite players to adventure since update

    I have a Second thief adventure currently. I am attempting to invite a player to the adventure. 1) I invite the player from the adventure popup....

    Started by CBX-Impossible, 21.10.21 12:29
    2 Pages
    1 2
    • Replies: 10
    • Views: 9,715
    25.10.21 13:51 Go to last post
  3. missing troops

    just returned to my home island from an adventure and 90% of my troops are missing!! when on the adventure i leave the sliders at zero so that i can...

    Started by Aerys_TarGaryen, 05.05.12 23:23
    • Replies: 2
    • Views: 9,714
    06.05.12 00:11 Go to last post
  4. Colonies not protected with additional camps

    Hello, I found several colonies owned by other players which doesn't have any additional camp for protection..... This issue start happening...

    Started by Jack_NoName, 05.05.15 17:34
    • Replies: 5
    • Views: 9,710
    09.07.23 07:20 Go to last post
  5. Unhappy Accelerate explorer process bugged

    I have tried twice to accelerate my explorers treasure search; initially the time is halved however when you log out then log back in again, this was...

    Started by Huygens, 03.04.12 20:00
    • Replies: 0
    • Views: 9,692
    03.04.12 20:00 Go to last post
  6. undefined text

    if your geologist has the skill to find 2 deposits (and he does) and there is only 1 spot open you get [undefined text] for failed one the string...

    Started by Old_Painless, 12.07.13 16:41
    • Replies: 0
    • Views: 9,688
    12.07.13 16:41 Go to last post
  7. working time Bookbinder, Barrack and Provision House

    I saw something odd... i recalculated it a lot of time, but cant figure it out. This problem effects Bookbinder, Barrack and Provision House, but...

    Started by BossieNL, 23.10.13 07:38
    • Replies: 2
    • Views: 9,685
    23.10.13 13:28 Go to last post
  8. Angry lay of land

    why is my lay of land quest start counting backwords? i was nearly to 55 now it is at 36???? anyone here who has the same problem??

    Started by Asmapabe, 29.09.14 21:23
    • Replies: 1
    • Views: 9,684
    29.09.14 21:30 Go to last post
  9. Server Glitches

    yesterday 2 strange things happened. my 1 buddy says he buffed me in the morning, and the buffs were gone from his star menu, but I never recieved...

    Started by Cajun_Jon, 18.07.12 13:30
    • Replies: 0
    • Views: 9,678
    18.07.12 13:30 Go to last post
  10. "No chat server available"

    This is basically how my chat looks (in Opera. Current picture from Chrome is below). The reason for this is partially known. My ISP blocks...

    Started by Merxe, 15.09.12 16:24
    • Replies: 1
    • Views: 9,675
    17.09.12 20:17 Go to last post
  11. Upgrade Forester - turns into a cutter?

    Ok, so i just clicked my Fir Wood forester to upgrade to level 4 and it turns into a wood cutter while upgrading.. it will be 24 hrs before i know if...

    Started by MissJazz, 07.02.12 01:10
    • Replies: 2
    • Views: 9,669
    17.02.12 01:53 Go to last post
  12. Thumbs down Chat server login failed?

    I was talking in general chat and suddenly i lost connection to the chat server, so i reload the page and it still says connection failed. I didnt...

    Started by Dolby3d, 25.03.12 17:44
    • Replies: 0
    • Views: 9,669
    25.03.12 17:44 Go to last post
  13. Missing buildings

    I have the Exotic saw mill, but I don't have exotic wood cutter, same goes for titanium mine. I have the melter, but not the mine!

    Started by Trocker, 27.04.13 07:15
    • Replies: 1
    • Views: 9,659
    27.04.13 10:42 Go to last post
  14. Finished quests not registred

    Two quests that are completed is not registred in the quest book. "Gather more than 600 coins" and "Defeat a bandit camp with more than 50 Militia"....

    Started by Yshferah, 31.10.13 14:09
    quest, quest book, rewards
    • Replies: 1
    • Views: 9,647
    31.10.13 15:05 Go to last post
  15. wont download

    have been playing for 4 yrs. 2 days ago after updating windows 10, got the parse box when trying to load. as usual uninstalled game and tried to...

    Started by xiiv, 24.09.19 16:17
    • Replies: 3
    • Views: 9,644
    26.09.19 00:21 Go to last post
  16. Outlaws does not finish after defeating all camps!

    Hi, have finished Outlaws for the 50th or something time, but this time it does not want to finish. There is no pop-up saying quest finished and...

    Started by Shelob81, 27.09.12 15:06
    • Replies: 3
    • Views: 9,643
    28.09.12 12:11 Go to last post
  17. Watches for Explorers

    Would it be possible to provide the explorers with some brand new watches so that they know when the 6h,12h,24h period is over? Today they lost...

    Started by Mystic, 03.07.12 20:37
    • Replies: 0
    • Views: 9,640
    03.07.12 20:37 Go to last post
  18. Exhausted mine

    I found a bug in the game. In S5 I have one exhausted iron mine, and geologist can't find iron deposit on that mine when you send them.

    Started by Fapion, 31.05.13 09:11
    • Replies: 1
    • Views: 9,638
    31.05.13 09:45 Go to last post
  19. Unhappy Server connection failed

    Hi there. Ever so often while buff'ing my freinds, an particullary when I'm changing from one to another I get the message "Server connection...

    Started by Nettopp_naa, 25.03.12 07:04
    ban, connection, failed, opera
    • Replies: 1
    • Views: 9,635
    25.03.12 10:29 Go to last post
  20. Ghost Ship needs a building licence

    As the title says - has anyone else noticed that the ghost ship uses a building licence when it appears? Is this intended? and what happens if you...

    Started by Bobblyt, 13.11.19 17:36
    • Replies: 1
    • Views: 9,634
    13.11.19 23:07 Go to last post

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