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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,489
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,901
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,289
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,395
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,400
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,282
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Sinbad/Besieged City Incorrect "Type"

    This 1001 Nights adventure looks more like a 2 player "Fairytale" than the "Co-op" the icon indicates. A crown icon and a check of the...

    Started by Iolanthe, 30.12.15 20:01
    • Replies: 0
    • Views: 10,371
    Iolanthe
    30.12.15 20:01 Go to last post

  2. Log-in Loop

    Ive had this issue for what seems like probably coming up a year now and cant see anything on the internet to sort it out. When I log in each day,...

    Started by Thejollyone, 25.12.15 07:48
    • Replies: 3
    • Views: 8,459
    qawpaw
    30.12.15 12:29 Go to last post

  3. Merchant Statue has a [Undefined Text] pop up description.

    Hi, i'm not 100% sure it's the Merchant Statue, but i think it is, but when we hoover the mouse over it now it shows [Undefined Text] as it's name. ...

    Started by Fanfas, 09.12.15 17:21
    • Replies: 5
    • Views: 23,752
    DrBoom
    27.12.15 11:05 Go to last post

  4. Insane amount of lag/delay

    I find that the last 2/3 weeks i experience an crazy amout of Lag/Delay... Exploreres/Geos going to actualy work a min or more after you sent them...

    Started by matie2506, 17.12.15 20:35
    • Replies: 3
    • Views: 18,362
    matie2506
    22.12.15 19:19 Go to last post

  5. Exclamation Not getting Xmas Daily Quests

    is anyone having this problem me and another in my guild arn't getting our xmas daily quests anyone know why?:mad:

    Started by LittleNano, 22.12.15 00:59
    • Replies: 1
    • Views: 4,340
    League-King
    22.12.15 01:00 Go to last post

  6. Longbow problem

    A christmas quest asks for longbow production, but after an hour or two I realised my counter was still on zero. Watching the timer for production -...

    Started by CaptainMac, 21.12.15 19:33
    • Replies: 2
    • Views: 11,714
    CaptainMac
    21.12.15 22:25 Go to last post

  7. Conscientious Geologist

    My Conscientious Geologist has upgraded following upgrades: Natural Copper Vein 3/3 and Quality Copper Mineshafts 3/3 but one of the veins gets...

    Started by Benneaz, 26.10.15 07:03
    4 Pages •
    1 2 3 ... 4
    • Replies: 38
    • Views: 331,389
    Dorotheus
    21.12.15 06:06 Go to last post

  8. Macs

    Hi, please fix the bugs that prevent the Christmas Quest from working on a Mac. Also, please go back and fix all of the quests so they work on a...

    Started by Davehooks, 18.12.15 19:46
    • Replies: 2
    • Views: 15,704
    Jim_B
    20.12.15 22:28 Go to last post

  9. can't start game

    I can't get past the second loading screen, are there other persons that are experiencing the same problem?

    Started by Jochums, 20.12.15 18:41
    • Replies: 0
    • Views: 7,917
    Jochums
    20.12.15 18:41 Go to last post

  10. New general takes up building slot.

    Typical problem with the new generals but the new xmas general does the same and takes up a building licence. dunno if this had been reported yet.

    Started by Vodkat, 17.12.15 01:39
    • Replies: 9
    • Views: 26,481
    Ozzymandeus
    20.12.15 04:47 Go to last post

  11. Question Strange "sorting" of the generals

    Hello, I have noticed that i have some strange sortings with my generals. I thought that this would sort itself out after i send them all to the...

    Started by Svike, 19.12.15 15:54
    bug
    • Replies: 2
    • Views: 33,534
    Iolanthe
    20.12.15 03:03 Go to last post

  12. Advent calendar - unable to accept

    I have tried several times to accept the 20th gift of manuscript, tome and codex but no matter how many time I try it will not accept it what so...

    Started by Margowicz1, 20.12.15 01:47
    • Replies: 2
    • Views: 17,509
    Areop-Enap
    20.12.15 02:54 Go to last post

  13. Placing storehouses on archipelago

    It's about the building space. when trying to place a normal storehouse: when trying to place an island storehouse: when trying to place...

    Started by Wu-L, 18.12.15 13:48
    • Replies: 0
    • Views: 8,617
    Wu-L
    18.12.15 13:48 Go to last post

  14. Forum bug/New Posts

    When I click on "New Posts" link I only get the posts that were created after the last time I closed the forum window. So if I open the forum in the...

    Started by topgearfan, 18.12.15 10:44
    • Replies: 1
    • Views: 4,234
    MOD_Daz
    18.12.15 10:56 Go to last post

  15. Mouse

    I have a badly delayed mouse, any suggestions please ? Oh I have no technical knowledge

    Started by bull151, 26.10.15 14:11
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 27,670
    oldnow
    18.12.15 09:27 Go to last post

  16. achievements in xmas event is bugged

    Achievement for buffing a friend's buildings ... needs 100 just did 125 on friends and guiildmates ... current progress to total ... 0/100

    Started by luckydiddy, 15.12.15 00:51
    • Replies: 3
    • Views: 15,703
    Xibor
    17.12.15 19:55 Go to last post

  17. Need to warn about wool

    There is nothing I can see in game that says Kitty Lure needs Wool. There is a mention in here on the Dev Diary, but not in the game. As such,...

    Started by RobD, 16.12.15 07:19
    1 Attachment(s)
    • Replies: 8
    • Views: 90,912
    Gerontius
    16.12.15 23:26 Go to last post

  18. getting into the christmas spirit

    i can not find the 5th quiet cottage on the map

    Started by Dubberman, 16.12.15 08:29
    • Replies: 4
    • Views: 38,513
    lordloocan
    16.12.15 23:21 Go to last post

  19. Connection Issues?

    Anyone got this issue right now? I can't connect to the server. If it's just me, is there something I can do?

    Started by Sebastienz, 16.12.15 10:34
    • Replies: 9
    • Views: 30,921
    Xibor
    16.12.15 21:08 Go to last post

  20. login

    i can not login good please fix it and i have it not only with uk server but i have it in all servers please fix it

    Started by heinwe, 13.10.15 10:42
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 11
    • Views: 125,923
    SmurfAsH
    16.12.15 14:15 Go to last post
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