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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 363,750
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,559
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 443,549
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,707,838
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,087,474
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,694
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Macs

    Hi, please fix the bugs that prevent the Christmas Quest from working on a Mac. Also, please go back and fix all of the quests so they work on a...

    Started by Davehooks, 18.12.15 19:46
    • Replies: 2
    • Views: 15,692
    Jim_B
    20.12.15 22:28 Go to last post

  2. can't start game

    I can't get past the second loading screen, are there other persons that are experiencing the same problem?

    Started by Jochums, 20.12.15 18:41
    • Replies: 0
    • Views: 7,884
    Jochums
    20.12.15 18:41 Go to last post

  3. New general takes up building slot.

    Typical problem with the new generals but the new xmas general does the same and takes up a building licence. dunno if this had been reported yet.

    Started by Vodkat, 17.12.15 01:39
    • Replies: 9
    • Views: 26,466
    Ozzymandeus
    20.12.15 04:47 Go to last post

  4. Question Strange "sorting" of the generals

    Hello, I have noticed that i have some strange sortings with my generals. I thought that this would sort itself out after i send them all to the...

    Started by Svike, 19.12.15 15:54
    bug
    • Replies: 2
    • Views: 33,435
    Iolanthe
    20.12.15 03:03 Go to last post

  5. Advent calendar - unable to accept

    I have tried several times to accept the 20th gift of manuscript, tome and codex but no matter how many time I try it will not accept it what so...

    Started by Margowicz1, 20.12.15 01:47
    • Replies: 2
    • Views: 17,480
    Areop-Enap
    20.12.15 02:54 Go to last post

  6. Placing storehouses on archipelago

    It's about the building space. when trying to place a normal storehouse: when trying to place an island storehouse: when trying to place...

    Started by Wu-L, 18.12.15 13:48
    • Replies: 0
    • Views: 8,588
    Wu-L
    18.12.15 13:48 Go to last post

  7. Forum bug/New Posts

    When I click on "New Posts" link I only get the posts that were created after the last time I closed the forum window. So if I open the forum in the...

    Started by topgearfan, 18.12.15 10:44
    • Replies: 1
    • Views: 4,210
    MOD_Daz
    18.12.15 10:56 Go to last post

  8. Mouse

    I have a badly delayed mouse, any suggestions please ? Oh I have no technical knowledge

    Started by bull151, 26.10.15 14:11
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 27,578
    oldnow
    18.12.15 09:27 Go to last post

  9. achievements in xmas event is bugged

    Achievement for buffing a friend's buildings ... needs 100 just did 125 on friends and guiildmates ... current progress to total ... 0/100

    Started by luckydiddy, 15.12.15 00:51
    • Replies: 3
    • Views: 15,670
    Xibor
    17.12.15 19:55 Go to last post

  10. Need to warn about wool

    There is nothing I can see in game that says Kitty Lure needs Wool. There is a mention in here on the Dev Diary, but not in the game. As such,...

    Started by RobD, 16.12.15 07:19
    1 Attachment(s)
    • Replies: 8
    • Views: 90,823
    Gerontius
    16.12.15 23:26 Go to last post

  11. getting into the christmas spirit

    i can not find the 5th quiet cottage on the map

    Started by Dubberman, 16.12.15 08:29
    • Replies: 4
    • Views: 38,478
    lordloocan
    16.12.15 23:21 Go to last post

  12. Connection Issues?

    Anyone got this issue right now? I can't connect to the server. If it's just me, is there something I can do?

    Started by Sebastienz, 16.12.15 10:34
    • Replies: 9
    • Views: 30,829
    Xibor
    16.12.15 21:08 Go to last post

  13. login

    i can not login good please fix it and i have it not only with uk server but i have it in all servers please fix it

    Started by heinwe, 13.10.15 10:42
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 11
    • Views: 125,792
    SmurfAsH
    16.12.15 14:15 Go to last post

  14. Getting into the Christmas Spirit

    I finished the quest "Getting into the Christmas Spirit" however my Questbook says that I have to finish it. Is it a bug?

    Started by YMIL, 15.12.15 12:30
    • Replies: 3
    • Views: 28,150
    Nobzu
    15.12.15 18:50 Go to last post

  15. Xmas Event not activated

    once agian...the greta progammers at bb head quarters bring us another great event!... 50% of guild have full xmas event the rest have nothing....no...

    Started by ATHTHEMANIAC, 15.12.15 00:35
    2 Pages •
    1 2
    • Replies: 15
    • Views: 28,832
    Thejollyone
    15.12.15 16:58 Go to last post

  16. Windows 10

    Hello, Dont know if there is already a post about this issue. I bought a new pc with windows 8.1 installed and upgraded it to windows 10. I...

    Started by Diadal, 12.12.15 20:44
    • Replies: 8
    • Views: 133,246
    Gavona
    14.12.15 23:06 Go to last post

  17. Fix this iron mine, BB

    Iron mine on new island sector 4 - you can't see what level it is, you can't see if it's sleeping or upgrading[pictured]. Not even the deposit is...

    Started by FishSmell, 13.12.15 18:33
    • Replies: 1
    • Views: 40,397
    Dappadon
    13.12.15 18:49 Go to last post

  18. Missing Expedition troops

    I am trying to finish the training expedition. i have 1day left. as usual i was an idiot lol and didn't pay attention and so i now have no troops...

    Started by MntlKitty, 11.12.15 01:12
    • Replies: 2
    • Views: 14,459
    Dappadon
    12.12.15 15:18 Go to last post

  19. New unbuildable places

    After last maintenance I found weird places that was buildable before but not buldable now. First in 7 sector Second in 8 sector

    Started by TMats, 24.02.15 11:41
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 10
    • Views: 12,502
    AppleCherryPie
    09.12.15 21:44 Go to last post

  20. Scenario Search Achievement Problem with Very Long Adv Searches

    The Scenario Search Achievement does not register any scenarios found through Very Long Adventure searches. Is anyone else having this same...

    Started by Roderius, 13.11.15 16:33
    • Replies: 6
    • Views: 27,420
    BB_Ravel
    09.12.15 10:10 Go to last post
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