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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 47,411
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 185,880
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,431,543
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 183,042
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 829,621
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 193,792
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unhappy General disappear

    I sent 2 MMA and 1 quartermaster full of troops to adventures. (sons of little tailor) Now they are disappear , can't find them in homeland , star...

    Started by K-Robert, 20.10.15 04:53
    8 Pages •
    1 2 3 ... 8
    • Replies: 74
    • Views: 74,053
    Xibor
    21.10.15 19:26 Go to last post

  2. Red Light Button on the Homepage

    This is more idle curiosity than anything but based on a number of conversations I'm wondering if other people ever see this little icon near the...

    Started by Iolanthe, 30.09.15 14:42
    2 Pages •
    1 2
    • Replies: 15
    • Views: 27,471
    Iolanthe
    20.10.15 13:17 Go to last post

  3. Message indicating I'm banned when I change islands

    I have been trying to complete some of the achievements associated with the Halloween event by visiting friend islands. On some occasions I can get...

    Started by Deeds, 20.10.15 11:46
    • Replies: 5
    • Views: 7,601
    BB_Ravel
    20.10.15 12:05 Go to last post

  4. Quartermaster landing zone problems

    hiya guys firstly untill new xxl pack i send 3 mma plus a qm gen and all land fine, now the qm had no room to land also in this pic you will see...

    Started by god666, 29.09.15 09:34
    8 Pages •
    1 2 3 ... 8
    1 Attachment(s)
    • Replies: 77
    • Views: 173,342
    Sharpielein
    20.10.15 11:08 Go to last post

  5. Angry Missing pumpkins

    My "collect 200 pumpkins" quest says I have 21, my storehouse says I have 36 but I should have more from fields? ermagerd permpkerns t00t t00t

    Started by t00tie, 20.10.15 09:14
    • Replies: 1
    • Views: 5,707
    Dorotheus
    20.10.15 09:24 Go to last post

  6. Thumbs down Enemy camp units popup

    Enemy units popup dissapears before I can mouse over them.

    Started by Drusek, 19.10.15 11:32
    • Replies: 2
    • Views: 7,440
    FishSmell
    20.10.15 04:33 Go to last post

  7. Trade mails not auto decilning

    Recently we had a lucky dip competition in our guild and also ran a guild pool to low level players get the floaters before they was removed from the...

    Started by Dorotheus, 23.07.14 09:38
    • Replies: 5
    • Views: 8,215
    SmurfAsH
    20.10.15 01:46 Go to last post

  8. PVP get new bugs after update or at least a lot more.

    After update i did about 10-12 attacks on large colony. And half of them had unkillable Boss. Today first time i see sector witch 3 missing sector...

    Started by ViliusV, 01.10.15 05:48
    3 Pages •
    1 2 3
    2 Attachment(s)
    • Replies: 20
    • Views: 12,590
    Maatrys
    17.10.15 22:12 Go to last post

  9. Daily and guild quests not completing: Trade and Buff a Friend

    Asks you to buff a friend and be buffed by a friend. I have now buffed 3 friends and the quest won't recognise it. Not a BIG BUG, BUT ANNOYING. It...

    Started by tbchris10, 06.10.15 09:24
    4 Pages •
    1 2 3 ... 4
    • Replies: 39
    • Views: 56,059
    qawpaw
    16.10.15 09:24 Go to last post

  10. Moved: [OPEN] Locked Adventure Zone

    Started by fishslice, 20.01.14 15:55
    • Replies: -
    • Views: -
    Nogbad
    16.10.15 04:17 Go to last post

  11. intercepted by hidden camps :(

    I am being intercepted by a hidden camp in the 4th sector. http://prntscr.com/8m6pln Is this supposed to happen, or is it a bug ?

    Started by unicornlinzy1, 30.09.15 14:27
    • Replies: 7
    • Views: 16,151
    Ozzymandeus
    16.10.15 00:23 Go to last post

  12. Moved: login error

    Sorry, an error occurred. Please refresh the page and try again. had to make thhis account to get to support

    Started by QawpawII, 14.10.15 19:39
    • Replies: -
    • Views: -
    Muttleythefrog
    14.10.15 19:36 Go to last post

  13. Troops Disappear

    After routine end adventure, load troops and send in another I happened to noticed I can't run blocks anymore cause elite soldiers are missing. Since...

    Started by KelTor, 14.10.15 16:13
    • Replies: 3
    • Views: 2,945
    Qualan
    14.10.15 18:14 Go to last post

  14. Bugs

    QM not landing on any map or home island (didn't look for this in forum) But the main one is build Que, i have 7,.... no good if you can only use 3,...

    Started by Jazzguy, 14.10.15 17:17
    • Replies: 1
    • Views: 35,675
    Kit_
    14.10.15 17:21 Go to last post

  15. Bookbinder glue

    A glue bought for gems in the merchant works fine A glue , made in the provision house, gives following error After i click on the glue...

    Started by Seamus1, 13.10.15 10:48
    • Replies: 1
    • Views: 17,618
    Xibor
    13.10.15 19:26 Go to last post

  16. Bug: Achievements -> Buffs -> Brotherhood

    I have noticed that the buff-counter stopped working on this Achievement. Have tried it on different friends and still the same. I am applaying the...

    Started by DiskJoker, 12.10.15 10:28
    • Replies: 3
    • Views: 14,690
    Kit_
    13.10.15 17:02 Go to last post

  17. loading adventure's map crashed

    hi I started outlaw adventure at afternoon But now I could not load the adventure's map The message says "An error was detected on this...

    Started by mouyijia, 13.10.15 09:25
    • Replies: 2
    • Views: 4,429
    mouyijia
    13.10.15 09:47 Go to last post

  18. Cant log in

    Still cant log into game, anyone else having problems?

    Started by CzarII, 12.10.15 20:15
    • Replies: 8
    • Views: 3,152
    FishmanUK
    13.10.15 06:00 Go to last post

  19. Unhappy gem glitches???

    hi, i just bought some gems from merchant, the payment site said transaction declined but my bank said the transaction was authorised. what can i do?...

    Started by elaine001, 11.10.15 08:33
    2 Pages •
    1 2
    • Replies: 19
    • Views: 16,625
    Azeitrop
    13.10.15 05:53 Go to last post

  20. Royal Wedding Quest... WARNING

    take care I accidentally opened a royal wedding invite before closing one (it was finished just hadn't clicked the final complete). The second one...

    Started by stonewaller, 09.10.15 14:59
    • Replies: 2
    • Views: 37,224
    Glove
    12.10.15 16:40 Go to last post
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