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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 373,018
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 114,283
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 455,101
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,725,187
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,101,297
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,039
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Forum bug/New Posts

    When I click on "New Posts" link I only get the posts that were created after the last time I closed the forum window. So if I open the forum in the...

    Started by topgearfan, 18.12.15 10:44
    • Replies: 1
    • Views: 4,273
    MOD_Daz
    18.12.15 10:56 Go to last post

  2. Mouse

    I have a badly delayed mouse, any suggestions please ? Oh I have no technical knowledge

    Started by bull151, 26.10.15 14:11
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 27,751
    oldnow
    18.12.15 09:27 Go to last post

  3. achievements in xmas event is bugged

    Achievement for buffing a friend's buildings ... needs 100 just did 125 on friends and guiildmates ... current progress to total ... 0/100

    Started by luckydiddy, 15.12.15 00:51
    • Replies: 3
    • Views: 15,728
    Xibor
    17.12.15 19:55 Go to last post

  4. Need to warn about wool

    There is nothing I can see in game that says Kitty Lure needs Wool. There is a mention in here on the Dev Diary, but not in the game. As such,...

    Started by RobD, 16.12.15 07:19
    1 Attachment(s)
    • Replies: 8
    • Views: 91,038
    Gerontius
    16.12.15 23:26 Go to last post

  5. getting into the christmas spirit

    i can not find the 5th quiet cottage on the map

    Started by Dubberman, 16.12.15 08:29
    • Replies: 4
    • Views: 38,562
    lordloocan
    16.12.15 23:21 Go to last post

  6. Connection Issues?

    Anyone got this issue right now? I can't connect to the server. If it's just me, is there something I can do?

    Started by Sebastienz, 16.12.15 10:34
    • Replies: 9
    • Views: 31,218
    Xibor
    16.12.15 21:08 Go to last post

  7. login

    i can not login good please fix it and i have it not only with uk server but i have it in all servers please fix it

    Started by heinwe, 13.10.15 10:42
    2 Pages •
    1 2
    1 Attachment(s)
    • Replies: 11
    • Views: 126,158
    SmurfAsH
    16.12.15 14:15 Go to last post

  8. Getting into the Christmas Spirit

    I finished the quest "Getting into the Christmas Spirit" however my Questbook says that I have to finish it. Is it a bug?

    Started by YMIL, 15.12.15 12:30
    • Replies: 3
    • Views: 28,244
    Nobzu
    15.12.15 18:50 Go to last post

  9. Xmas Event not activated

    once agian...the greta progammers at bb head quarters bring us another great event!... 50% of guild have full xmas event the rest have nothing....no...

    Started by ATHTHEMANIAC, 15.12.15 00:35
    2 Pages •
    1 2
    • Replies: 15
    • Views: 28,960
    Thejollyone
    15.12.15 16:58 Go to last post

  10. Windows 10

    Hello, Dont know if there is already a post about this issue. I bought a new pc with windows 8.1 installed and upgraded it to windows 10. I...

    Started by Diadal, 12.12.15 20:44
    • Replies: 8
    • Views: 133,683
    Gavona
    14.12.15 23:06 Go to last post

  11. Fix this iron mine, BB

    Iron mine on new island sector 4 - you can't see what level it is, you can't see if it's sleeping or upgrading[pictured]. Not even the deposit is...

    Started by FishSmell, 13.12.15 18:33
    • Replies: 1
    • Views: 40,568
    Dappadon
    13.12.15 18:49 Go to last post

  12. Missing Expedition troops

    I am trying to finish the training expedition. i have 1day left. as usual i was an idiot lol and didn't pay attention and so i now have no troops...

    Started by MntlKitty, 11.12.15 01:12
    • Replies: 2
    • Views: 14,608
    Dappadon
    12.12.15 15:18 Go to last post

  13. New unbuildable places

    After last maintenance I found weird places that was buildable before but not buldable now. First in 7 sector Second in 8 sector

    Started by TMats, 24.02.15 11:41
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 10
    • Views: 12,592
    AppleCherryPie
    09.12.15 21:44 Go to last post

  14. Scenario Search Achievement Problem with Very Long Adv Searches

    The Scenario Search Achievement does not register any scenarios found through Very Long Adventure searches. Is anyone else having this same...

    Started by Roderius, 13.11.15 16:33
    • Replies: 6
    • Views: 27,497
    BB_Ravel
    09.12.15 10:10 Go to last post

  15. Tomes and manuscripts

    Not sure if this is a bug, but up to this week a tome required one manuscript to make, now it requires two.

    Started by Blais, 08.12.15 13:59
    • Replies: 2
    • Views: 27,059
    MOD_Daz
    09.12.15 08:36 Go to last post

  16. Street Wise Negotiator

    Street Wise Negotiator is not working and hasnt since the release of the expansion, any update when this will be fixed.

    Started by hiswitzend, 07.12.15 17:48
    • Replies: 1
    • Views: 10,395
    MOD_Daz
    07.12.15 17:55 Go to last post

  17. Arguebus Maker Problem

    deleted - not a bug

    Started by Megrez, 04.12.15 21:50
    • Replies: 2
    • Views: 8,792
    Megrez
    05.12.15 00:59 Go to last post

  18. Moved: Conscientious Geologist/Mineshaft not working properly

    Hello everybody, First of all, let me explain the basics to understand this post: • Conscientious Geologist: This is the geologist that was...

    Started by Tkooo, 14.12.15 00:44
    • Replies: -
    • Views: -
    Kit_
    03.12.15 21:42 Go to last post

  19. Exclamation Pinewood and hardwood trees/deposits on Archipelago

    Some of the pinewood and hardwood trees on Archipelago dont disappear after the deposit has been reduced to 0. Both the stump and tree are visible. ...

    Started by topgearfan, 03.12.15 10:08
    • Replies: 0
    • Views: 7,425
    topgearfan
    03.12.15 10:08 Go to last post

  20. Halloween countdown wrong

    Whoever programmed the event countdown timer forgot to allow for the clocks going back on the Saturday following the event start. Depending on what...

    Started by Dorotheus, 09.11.15 23:13
    • Replies: 3
    • Views: 8,857
    Iolanthe
    30.11.15 02:14 Go to last post
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