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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,489
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,901
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,289
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,395
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,400
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,282
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Getting into the Christmas Spirit

    I finished the quest "Getting into the Christmas Spirit" however my Questbook says that I have to finish it. Is it a bug?

    Started by YMIL, 15.12.15 12:30
    • Replies: 3
    • Views: 28,182
    Nobzu
    15.12.15 18:50 Go to last post

  2. Xmas Event not activated

    once agian...the greta progammers at bb head quarters bring us another great event!... 50% of guild have full xmas event the rest have nothing....no...

    Started by ATHTHEMANIAC, 15.12.15 00:35
    2 Pages •
    1 2
    • Replies: 15
    • Views: 28,883
    Thejollyone
    15.12.15 16:58 Go to last post

  3. Windows 10

    Hello, Dont know if there is already a post about this issue. I bought a new pc with windows 8.1 installed and upgraded it to windows 10. I...

    Started by Diadal, 12.12.15 20:44
    • Replies: 8
    • Views: 133,361
    Gavona
    14.12.15 23:06 Go to last post

  4. Fix this iron mine, BB

    Iron mine on new island sector 4 - you can't see what level it is, you can't see if it's sleeping or upgrading[pictured]. Not even the deposit is...

    Started by FishSmell, 13.12.15 18:33
    • Replies: 1
    • Views: 40,459
    Dappadon
    13.12.15 18:49 Go to last post

  5. Missing Expedition troops

    I am trying to finish the training expedition. i have 1day left. as usual i was an idiot lol and didn't pay attention and so i now have no troops...

    Started by MntlKitty, 11.12.15 01:12
    • Replies: 2
    • Views: 14,515
    Dappadon
    12.12.15 15:18 Go to last post

  6. New unbuildable places

    After last maintenance I found weird places that was buildable before but not buldable now. First in 7 sector Second in 8 sector

    Started by TMats, 24.02.15 11:41
    2 Pages •
    1 2
    2 Attachment(s)
    • Replies: 10
    • Views: 12,540
    AppleCherryPie
    09.12.15 21:44 Go to last post

  7. Scenario Search Achievement Problem with Very Long Adv Searches

    The Scenario Search Achievement does not register any scenarios found through Very Long Adventure searches. Is anyone else having this same...

    Started by Roderius, 13.11.15 16:33
    • Replies: 6
    • Views: 27,454
    BB_Ravel
    09.12.15 10:10 Go to last post

  8. Tomes and manuscripts

    Not sure if this is a bug, but up to this week a tome required one manuscript to make, now it requires two.

    Started by Blais, 08.12.15 13:59
    • Replies: 2
    • Views: 27,037
    MOD_Daz
    09.12.15 08:36 Go to last post

  9. Street Wise Negotiator

    Street Wise Negotiator is not working and hasnt since the release of the expansion, any update when this will be fixed.

    Started by hiswitzend, 07.12.15 17:48
    • Replies: 1
    • Views: 10,361
    MOD_Daz
    07.12.15 17:55 Go to last post

  10. Arguebus Maker Problem

    deleted - not a bug

    Started by Megrez, 04.12.15 21:50
    • Replies: 2
    • Views: 8,765
    Megrez
    05.12.15 00:59 Go to last post

  11. Moved: Conscientious Geologist/Mineshaft not working properly

    Hello everybody, First of all, let me explain the basics to understand this post: • Conscientious Geologist: This is the geologist that was...

    Started by Tkooo, 14.12.15 00:44
    • Replies: -
    • Views: -
    Kit_
    03.12.15 21:42 Go to last post

  12. Exclamation Pinewood and hardwood trees/deposits on Archipelago

    Some of the pinewood and hardwood trees on Archipelago dont disappear after the deposit has been reduced to 0. Both the stump and tree are visible. ...

    Started by topgearfan, 03.12.15 10:08
    • Replies: 0
    • Views: 7,403
    topgearfan
    03.12.15 10:08 Go to last post

  13. Halloween countdown wrong

    Whoever programmed the event countdown timer forgot to allow for the clocks going back on the Saturday following the event start. Depending on what...

    Started by Dorotheus, 09.11.15 23:13
    • Replies: 3
    • Views: 8,795
    Iolanthe
    30.11.15 02:14 Go to last post

  14. No Loot from Adventure

    Today I joined someone else's Roaring Bull adventure, got my kill as usual (see screenshot) http://prntscr.com/6jcprd Both other players got...

    Started by brendonm, 21.03.15 02:11
    • Replies: 9
    • Views: 44,863
    Xibor
    29.11.15 20:51 Go to last post

  15. Angry Coins in the street quest

    Game won'y let me complete the Coins in the street quest. I've sent my Explorer out 3 times now on a medium treasure search and it won't complete. ...

    Started by goonerfan, 25.11.12 10:38
    5 Pages •
    1 2 3 ... 5
    1 Attachment(s)
    • Replies: 42
    • Views: 204,593
    TheVictorious
    29.11.15 06:46 Go to last post

  16. Waiting Guild Quest not appearing

    We haven't got our Guild Quest (on waiting) for the last 3 days, and we're about to finish the current one. Does that mean no GQ at all after we...

    Started by Urgh123, 20.11.15 12:12
    • Replies: 3
    • Views: 26,773
    Naveed1967
    28.11.15 08:03 Go to last post

  17. Bow maker graphic level 6

    Why hasn't my bow maker got a green roof ?

    Started by Bluesavanah, 22.11.15 07:23
    • Replies: 5
    • Views: 4,603
    Bluesavanah
    25.11.15 09:42 Go to last post

  18. Initial Dialog Box will not let me click an option so it won't clear

    ` Game bugged, yes :confused: ( It must be the way to somehow contact the outside world :o) Hello, so as I laid down in my...

    Started by DrBoom, 26.10.15 15:28
    4 Pages •
    1 2 3 ... 4
    • Replies: 30
    • Views: 165,481
    zarrin2012
    24.11.15 14:03 Go to last post

  19. When will BB do something about the various lag issues?

    We all know lag happens a lot in this game, but I hardly see anyone complain about it here in forum. Weird as its one of the biggest issiues in the...

    Started by DutchDuty, 22.10.15 16:40
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 54,359
    diablek
    23.11.15 20:56 Go to last post

  20. Missing troop card in Aladdin and the Oil Lamp

    One of the bandit leaders camps in second sector from the top is missing enemy troop icons when selecting it. Bit difficult to attack when you have...

    Started by Azeitrop, 23.11.15 13:29
    • Replies: 4
    • Views: 9,528
    Azeitrop
    23.11.15 20:31 Go to last post
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