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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 373,196
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 114,340
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 455,281
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,725,363
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,101,460
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 417,111
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Settlers won't load :s

    So I couldn't get into settlers yesterday, at first it was maintenance and so i waited, yesterday evening my mum logged into her account and we...

    Started by MntlKitty, 11.11.15 07:12
    • Replies: 0
    • Views: 68,360
    11.11.15 07:12 Go to last post
  2. General vanished while marching to attack

    I sent 6 generals for an attack in Sons of the Veldt. 4 were regular generals making blocks, 1 Major attacking a leader and one MMA, also attacking a...

    Started by IainC, 08.11.15 14:03
    • Replies: 0
    • Views: 12,572
    08.11.15 14:03 Go to last post
  3. Can no longer cancel the Guild Quest

    Tried and tried to cancel GQ, it disappears from my Q log, but remains for everyone in guild and nothing changes in guild list...shows as active for...

    Started by Zeeta, 30.09.15 11:47
    3 Pages
    1 2 3
    bug
    • Replies: 29
    • Views: 216,650
    07.11.15 15:15 Go to last post
  4. Improved storehouse capacity worong

    My improved store houses are not giving me the storage space they should. http://prntscr.com/8yy9a0 http://prntscr.com/8yyeez ...

    Started by unicornlinzy1, 04.11.15 15:03
    • Replies: 2
    • Views: 15,003
    04.11.15 15:49 Go to last post
  5. Pumpkins counted wrong for achievement

    1) I have had couple occurrences that i find pumpkin collectible, and clicking on it shows 2 pumpkins found, but only 1 pumpkin is added to...

    Started by kakleja666, 30.10.15 08:28
    • Replies: 5
    • Views: 4,630
    04.11.15 09:10 Go to last post
  6. No achievements points for doing Halloween tasks

    I notice that the tasks aren't giving you achievements points, even if they have a number next to each achievement. Was easy to spot this bug because...

    Started by Fiorosu, 03.11.15 15:25
    • Replies: 2
    • Views: 8,176
    03.11.15 17:36 Go to last post
  7. Settlers Headquarters functions as a storehouse.

    Settlers Headquarters functions as a Storehouse. http://prntscr.com/8mniqd http://prntscr.com/8mnlde they don't go anymore to major house or...

    Started by corona88, 01.10.15 19:30
    2 Pages
    1 2
    • Replies: 18
    • Views: 124,130
    03.11.15 11:46 Go to last post
  8. cant log in??

    Again???

    Started by shuss, 03.11.15 03:40
    • Replies: 3
    • Views: 3,573
    03.11.15 05:08 Go to last post
  9. Shockwave Flash is Busy or may have stopped

    I am getting every minute and every time I scroll around any map or change sectors. Is this my system or is this the reason behind the game being...

    Started by Vaargson, 28.10.15 13:03
    • Replies: 8
    • Views: 4,849
    02.11.15 12:20 Go to last post
  10. Forum cookie leaked to game and chat connection

    My game chat connection has now disconnected twice due to too large header in the http requests and in both cases the forum cookie that follows what...

    Started by Durin_d, 01.11.15 08:46
    • Replies: 3
    • Views: 4,746
    02.11.15 11:37 Go to last post
  11. 1st Ali xp jumping

    Done few Ali Baba the young wood cutter now and I've noticed that the amount of XP from it changes. I know that the stats for some units have been...

    Started by Azeitrop, 31.10.15 08:39
    • Replies: 4
    • Views: 20,360
    02.11.15 04:19 Go to last post
  12. Copper Mine extraction speed.

    I created 6 Copper Mines earlier and have checked them just recently. It seems two of them have been running with extraction times of 3 minutes and...

    Started by Eyahn_Ah, 28.10.15 00:36
    • Replies: 3
    • Views: 3,275
    01.11.15 13:46 Go to last post
  13. Lightbulb Bugged Dracula

    When a camp has Cavalry in it, Dracul will go for the weakest target and attack them. Doesn't matter who else is there. If a camp has Cavalry and...

    Started by Escape_Artist, 30.10.15 20:17
    2 Pages
    1 2
    • Replies: 10
    • Views: 38,957
    01.11.15 12:16 Go to last post
  14. Collection tab

    Yesterday I have started to create Drill Sergeant Skunk under collection tab in my Mayor House...... More than 15 hours later is still freezed at...

    Started by Korbun, 31.10.15 07:23
    • Replies: 1
    • Views: 38,602
    31.10.15 07:43 Go to last post
  15. Buildings Licences

    I just demolished 2 level 2 residences and I only got one building licence back. I am I doing something wrong or is this a bug? I am sure that...

    Started by Selisha, 29.10.15 16:21
    • Replies: 3
    • Views: 4,390
    30.10.15 20:01 Go to last post
  16. sound probems...

    various sounds keep disappearing from game...geos / explorer search send and return also battle start and end sounds... having to open event window...

    Started by ATHTHEMANIAC, 21.10.15 06:54
    • Replies: 8
    • Views: 20,665
    28.10.15 22:52 Go to last post
  17. Barracks Bug | Timer Not Displaying Correctly

    The Barracks timer not buffed displays the correct time, but as soon as it is buffed it display still the same time (As if not buffed). The units...

    Started by SKAPIE, 28.10.15 08:34
    barracs bug
    • Replies: 1
    • Views: 8,953
    28.10.15 12:46 Go to last post
  18. Archipelago Iron Mine Icons Missing

    One of the iron mines on the Archipelago (in sector purchased with third sector deed) does not show status icons. Upgrade icon is missing here: ...

    Started by Ozzymandeus, 08.10.15 16:52
    • Replies: 3
    • Views: 11,292
    28.10.15 10:44 Go to last post
  19. Can't see friends general in adventures

    Can't see friends general in adventures without revisit same adventure. i send invite friend accept invite and if i stay in adventures whole time i...

    Started by corona88, 27.10.15 11:58
    • Replies: 4
    • Views: 6,378
    28.10.15 09:44 Go to last post
  20. Question Connection Issue

    Hello. This is what I get when trying to play the game. It worked just fine 10 mins ago. Anyone else got this problem ?

    Started by Paulo1979, 27.10.15 19:10
    • Replies: 0
    • Views: 3,389
    27.10.15 19:10 Go to last post

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