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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,434

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 47,426
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 185,942
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,431,594
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 183,086
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 829,691
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 193,807
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Time remaining on build queue has disappeared

    I was pleased to see that the time remaining had been added on hovering over the first item in the build queue. It makes it much easier to do all...

    Started by Vrisitiggsy, 30.08.15 19:39
    • Replies: 0
    • Views: 7,220
    Vrisitiggsy
    30.08.15 19:39 Go to last post

  2. Loot boot - having to refresh to join an adventure after accepting invitation

    The last week or so, after accepting an invitation, it is not appearing in my quest book as fast as it was before. It used to take 1-3 minutes. Now I...

    Started by SwampHen, 25.08.15 06:23
    • Replies: 3
    • Views: 11,940
    SwampHen
    26.08.15 11:47 Go to last post

  3. Moved: [OPEN] Stuck at Level 7

    Started by Kypris, 20.08.15 02:59
    • Replies: -
    • Views: -
    Silverwolf85
    25.08.15 15:39 Go to last post

  4. Easter bunny house lvl 7?

    Visitor on my map noticed this. Not visible for me though.

    Started by Judelientje, 25.08.15 11:39
    • Replies: 2
    • Views: 3,775
    Judelientje
    25.08.15 12:26 Go to last post

  5. Guild stuck upon leader deleting account

    Http://prntscr.com/7w2isw http://prntscr.com/7w2jcj As you can see it, appears that I lead 2guilds on sandy cove but not is all it appears. The...

    Started by Dorotheus, 23.07.15 15:06
    • Replies: 4
    • Views: 12,014
    BB_Ravel
    25.08.15 10:30 Go to last post

  6. Exclamation Chat disappeared

    My global chat box disappeared and I can't even type anything on whisper chat. Support doesn't answer me. What to do?

    Started by Arskiss, 24.08.15 05:13
    • Replies: 2
    • Views: 13,986
    Judelientje
    24.08.15 07:11 Go to last post

  7. Guild quest Sky Residence (Cloudy Storehouse)

    I noticed today that the guild quest Sky Residence / Cloudy Storehouse had a problem. The quest is to place at least 1800 musk deer fragrance on a...

    Started by Xibor, 24.08.15 00:48
    • Replies: 0
    • Views: 4,642
    Xibor
    24.08.15 00:48 Go to last post

  8. Unhappy Lost Manuscript

    My bookbinder was creating a manuscript for quest "It's all in the script", I checked it about 3 hours ago and it was due to complete 30 minutes ago....

    Started by Clin, 23.08.15 21:35
    • Replies: 1
    • Views: 13,085
    Clin
    23.08.15 21:38 Go to last post

  9. Exclamation Flash and memory leak - solution

    Hello, I'm writing in here regarding flash leaking memory and eventually crashing. To all that are experiencing that I would like to share news...

    Started by K0sh1, 06.04.13 20:36
    • Replies: 1
    • Views: 17,834
    Syltom
    22.08.15 23:46 Go to last post

  10. Noble-minded bugged

    Hi noble-mindind quest seems to be buged is says all 3 points on the quest are green and completed but no accept button to complete it. i need help

    Started by HellsgateUK, 22.08.15 10:30
    • Replies: 1
    • Views: 4,674
    Kit_
    22.08.15 10:43 Go to last post

  11. Muiltiple/wave attack - ignored attack?

    Adventure: VLT Camp: Sector 1 leader Sending 6 attacks: 1. MMA: 1R 2. MMA: 1R 3. MMA: 1R 4. MMA: 1R 5. Normal: 180R 6. Major: 72R 1E 197K

    Started by borobe, 22.08.15 06:18
    • Replies: 0
    • Views: 15,219
    borobe
    22.08.15 06:18 Go to last post

  12. FIX PVP elite units!!!

    after today lost in large tier3 colony cuz had not enough of general CUZ last camp had elits witch i had to kill and again bug appeared... Want to...

    Started by ViliusV, 21.08.15 08:06
    • Replies: 0
    • Views: 3,901
    ViliusV
    21.08.15 08:06 Go to last post

  13. will not unlock provision house after house built or buffs

    can not unlock provision house

    Started by kingdum, 20.08.15 18:32
    • Replies: 0
    • Views: 20,902
    kingdum
    20.08.15 18:32 Go to last post

  14. browser window size

    hi need some help if i am playing settlers the game is too small i dont mean the actual map as i can zoom in on that but the chat area etc its as of...

    Started by hades8840, 19.08.15 20:40
    • Replies: 2
    • Views: 14,983
    hades8840
    20.08.15 07:51 Go to last post

  15. no buildings nothing on the island?

    What has happened to my island... I have no rocks no buildings and odds and sods of road scattered about. The screen is a bit blocky and it...

    Started by megadethmaniac, 19.08.15 18:28
    • Replies: 1
    • Views: 7,490
    megadethmaniac
    19.08.15 19:33 Go to last post

  16. Population full

    After last maintenance, every time I log in my population was wonderfully grown to full.

    Started by Rajaja, 18.08.15 13:17
    • Replies: 8
    • Views: 14,933
    BB_Ravel
    19.08.15 09:34 Go to last post

  17. Downtime for fix during the evening

    I post here to emphasize I'm not happy with the chosen time for a quick fix at 19.30 in the evening. This is prima time for the playing settlers,...

    Started by Antasil, 18.08.15 17:24
    2 Pages •
    1 2
    • Replies: 10
    • Views: 31,516
    Xibor
    18.08.15 20:29 Go to last post

  18. Colony Attacks Bug (includes video)

    I sent two attacks on a colony I was doing. Both attacks reached their destination correctly, and in the order provided by the game. Then halfway...

    Started by EctoRune, 01.08.15 19:41
    1 Attachment(s)
    • Replies: 6
    • Views: 19,414
    lakoska
    18.08.15 14:21 Go to last post

  19. improved storehouse entrance relocated

    OMG! A one-year-old not-so-clever-change-but-later-then-considered-a-bug in testserver was never really discarded but just postsponed...and now it's...

    Started by SmurfAsH, 21.07.15 11:29
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 38
    • Views: 201,272
    topgearfan
    17.08.15 08:35 Go to last post

  20. Interception by other player built towers

    I got this bug second time and both time in regular map of tier 2 never happen in tier 3. I get intercepted by other player build towers i dont see...

    Started by ViliusV, 16.08.15 19:24
    • Replies: 0
    • Views: 7,492
    ViliusV
    16.08.15 19:24 Go to last post
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