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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,489
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,901
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,289
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,395
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,400
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,282
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Unstable connection to the TSO domain

    Hi, it has happened also in the past, but the problem started to pop up quite often: The big portion of the packets sent to and/or from the TSO...

    Started by Posolsvetla, 15.09.15 18:25
    5 Attachment(s)
    • Replies: 5
    • Views: 33,550
    Posolsvetla
    16.09.15 17:00 Go to last post

  2. stuck at level 9

    Hello. I can't complete the quest "Further Help" (sub-quest of system functions) since the quest is locked ( it says level 9 requiered but I Am level...

    Started by TheodorN, 02.09.15 15:16
    2 Pages •
    1 2
    3 Attachment(s)
    • Replies: 13
    • Views: 98,434
    BB_Ravel
    16.09.15 10:51 Go to last post

  3. An error occurred and the game is not available for the moment.

    Just installed steam and settlers the game a few days back and everything was great . Today I get this error when i open Steam, load Settlers online...

    Started by Azrael1980, 15.09.15 02:18
    • Replies: 3
    • Views: 152,869
    Tripi
    15.09.15 10:43 Go to last post

  4. map not loading on adventures

    Hi, i'm having a major problem where the maps for my active adventures are not loading and it is delaying completion for my guild. Is anyone else...

    Started by Whiticus, 11.09.15 10:29
    • Replies: 2
    • Views: 6,636
    SmurfAsH
    13.09.15 03:24 Go to last post

  5. Start pack

    Yesterday, i clicked on buy "Start pack" then I close it. Now i want to buy it but i can't see it. How can i buy it? I play on steam.

    Started by CrazyX, 12.09.15 07:40
    • Replies: 2
    • Views: 10,328
    Larili
    12.09.15 12:49 Go to last post

  6. Military Units left at expedition

    Hi, I was cancelled an expedition, but i had unassigned units there, and they left at the island. The population window says i have 828 unit,...

    Started by Dubberman, 08.09.15 20:32
    • Replies: 0
    • Views: 6,229
    Dubberman
    08.09.15 20:32 Go to last post

  7. tsotesting landing page login disabled problem

    Hi can anybody tell me why the login features of the tsotesting landing page aren't enabled when I go there? I haven't been able to login for a...

    Started by Bjornsonn, 02.09.15 21:29
    • Replies: 1
    • Views: 7,258
    Dorotheus
    02.09.15 22:14 Go to last post

  8. Move granite under Building materials in Economy overview

    Sorry not a bug exactly, but this have been bugging me (very) slightly for a very long time so finally worked up the bother to post about it. ...

    Started by Sherool, 24.05.14 20:39
    2 Pages •
    1 2
    • Replies: 12
    • Views: 80,868
    Dorotheus
    02.09.15 22:10 Go to last post

  9. The Lost Skull

    Anyone knows how to get "the lost skulls" quest? For a long time now, I'm wasting my waiting quests, since they are waiting for me to do the "the...

    Started by MrBranch, 19.05.13 09:41
    • Replies: 5
    • Views: 33,845
    Kit_
    02.09.15 14:23 Go to last post

  10. Time remaining on build queue has disappeared

    I was pleased to see that the time remaining had been added on hovering over the first item in the build queue. It makes it much easier to do all...

    Started by Vrisitiggsy, 30.08.15 19:39
    • Replies: 0
    • Views: 109,216
    Vrisitiggsy
    30.08.15 19:39 Go to last post

  11. Loot boot - having to refresh to join an adventure after accepting invitation

    The last week or so, after accepting an invitation, it is not appearing in my quest book as fast as it was before. It used to take 1-3 minutes. Now I...

    Started by SwampHen, 25.08.15 06:23
    • Replies: 3
    • Views: 18,801
    SwampHen
    26.08.15 11:47 Go to last post

  12. Moved: [OPEN] Stuck at Level 7

    Started by Kypris, 20.08.15 02:59
    • Replies: -
    • Views: -
    Silverwolf85
    25.08.15 15:39 Go to last post

  13. Easter bunny house lvl 7?

    Visitor on my map noticed this. Not visible for me though.

    Started by Judelientje, 25.08.15 11:39
    • Replies: 2
    • Views: 6,833
    Judelientje
    25.08.15 12:26 Go to last post

  14. Guild stuck upon leader deleting account

    Http://prntscr.com/7w2isw http://prntscr.com/7w2jcj As you can see it, appears that I lead 2guilds on sandy cove but not is all it appears. The...

    Started by Dorotheus, 23.07.15 15:06
    • Replies: 4
    • Views: 15,561
    BB_Ravel
    25.08.15 10:30 Go to last post

  15. Exclamation Chat disappeared

    My global chat box disappeared and I can't even type anything on whisper chat. Support doesn't answer me. What to do?

    Started by Arskiss, 24.08.15 05:13
    • Replies: 2
    • Views: 18,684
    Judelientje
    24.08.15 07:11 Go to last post

  16. Guild quest Sky Residence (Cloudy Storehouse)

    I noticed today that the guild quest Sky Residence / Cloudy Storehouse had a problem. The quest is to place at least 1800 musk deer fragrance on a...

    Started by Xibor, 24.08.15 00:48
    • Replies: 0
    • Views: 5,733
    Xibor
    24.08.15 00:48 Go to last post

  17. Unhappy Lost Manuscript

    My bookbinder was creating a manuscript for quest "It's all in the script", I checked it about 3 hours ago and it was due to complete 30 minutes ago....

    Started by Clin, 23.08.15 21:35
    • Replies: 1
    • Views: 15,332
    Clin
    23.08.15 21:38 Go to last post

  18. Exclamation Flash and memory leak - solution

    Hello, I'm writing in here regarding flash leaking memory and eventually crashing. To all that are experiencing that I would like to share news...

    Started by K0sh1, 06.04.13 20:36
    • Replies: 1
    • Views: 19,679
    Syltom
    22.08.15 23:46 Go to last post

  19. Noble-minded bugged

    Hi noble-mindind quest seems to be buged is says all 3 points on the quest are green and completed but no accept button to complete it. i need help

    Started by HellsgateUK, 22.08.15 10:30
    • Replies: 1
    • Views: 5,186
    Kit_
    22.08.15 10:43 Go to last post

  20. Muiltiple/wave attack - ignored attack?

    Adventure: VLT Camp: Sector 1 leader Sending 6 attacks: 1. MMA: 1R 2. MMA: 1R 3. MMA: 1R 4. MMA: 1R 5. Normal: 180R 6. Major: 72R 1E 197K

    Started by borobe, 22.08.15 06:18
    • Replies: 0
    • Views: 39,804
    borobe
    22.08.15 06:18 Go to last post
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