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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,528
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,815
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,384,713
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,243
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 787,692
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,393
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. Angry Cannot build on Archi Island 14 (Could before)

    I got the Sector certificate for islands 13 & 14, built island storehouse on 13. Was able to build a storage tower on 14 and move res buildings onto...

    Started by Kafka-, 02.04.23 19:28
    • Replies: 0
    • Views: 3,119
    Kafka-
    02.04.23 19:28 Go to last post

  2. Adventure Chat tab not function correctly

    If I join somebody's adv, we get the chat tab show up, If I then start my own multi-player adv, a 2nd tab used to show, but for a while now the...

    Started by andi13, 30.03.23 14:18
    • Replies: 1
    • Views: 1,653
    Innit
    01.04.23 13:54 Go to last post

  3. PVP and Granite colonies

    hi there i've sent out 75 (yes seventy five) explorers to look for granite. all on regular colony searches. all failed. 675 maps of wood,...

    Started by JohnRo79, 08.12.20 17:40
    3 Pages •
    1 2 3
    • Replies: 23
    • Views: 25,965
    Qualan
    29.03.23 09:07 Go to last post

  4. Thumbs down Island settings

    Every time I log out of the game and then log in later all my islands setting have change to off, I the have to go and change them again.

    Started by needtoplay, 27.03.23 12:04
    • Replies: 0
    • Views: 3,400
    needtoplay
    27.03.23 12:04 Go to last post

  5. I can t start the adventure "Mountain labyrinth"

    Once I started this adventure "Mountain labyrinth" and I guess I have closed/cancel it. Now I can't start this adventure again. It is not in my...

    Started by roverw, 25.03.23 14:49
    2 Attachment(s)
    • Replies: 2
    • Views: 3,458
    roverw
    25.03.23 16:05 Go to last post

  6. Rain dance not working since update?

    Rain dance doesn't seem to be working on buffed buildings since the update. I was getting 13 with rain dance on farms buffed with fertiliser or the...

    Started by Blueyonder, 23.03.23 10:05
    • Replies: 1
    • Views: 4,644
    pauantbro
    23.03.23 16:51 Go to last post

  7. shady shady dealings

    Is shady dealings bugged ? I have not seen an offer for well over a week, maybe even close to two weeks. A few days ago there was talk of an MMA...

    Started by andi13, 13.12.22 13:41
    • Replies: 5
    • Views: 7,180
    weirdbeard2
    22.03.23 11:14 Go to last post

  8. Zzz not showing on sleeping buildings

    Hi, at the moment, it seems after the update, buildings that are sleeping are not showing the Zzz, it does seem to only affect buildings that are...

    Started by andi13, 15.03.23 10:50
    2 Pages •
    1 2
    • Replies: 13
    • Views: 13,343
    dravko
    20.03.23 12:22 Go to last post

  9. contacting support

    I am trying to get access to an old account but the support page contact does not allow messages and keeps refreshing and the email address to email...

    Started by jimjimy, 07.03.23 21:13
    • Replies: 3
    • Views: 7,352
    BB_Trafffer
    16.03.23 12:09 Go to last post

  10. Buffs

    Buff indicators disappeared?

    Started by Ferhat56, 16.03.23 06:11
    • Replies: 1
    • Views: 2,876
    BB_Trafffer
    16.03.23 12:06 Go to last post

  11. Build icon blocked and unavailable

    Cannot access build icon as it is obscured by the Chat bar.

    Started by kenco12, 16.03.23 10:42
    • Replies: 0
    • Views: 5,029
    kenco12
    16.03.23 10:42 Go to last post

  12. Mountain Labyrinth bug

    Ok, so I think I found a bug :) On Mountain Labyrinth, when I kill of the Stronghold for main quest first (100 Frost Ibex, Ravaging Ox, Ghastly...

    Started by Reapertje, 05.03.20 11:58
    5 Pages •
    1 2 3 ... 5
    1 Attachment(s)
    • Replies: 45
    • Views: 37,474
    Qualan
    11.03.23 08:49 Go to last post

  13. Post I can not type on the chat :(((

    merhabalar oyunun sohbet kısmında yazı yazamıyorum lütfen yardımcı olun iyi oyunlar

    Started by Tboy, 25.02.12 23:13
    • Replies: 9
    • Views: 58,599
    China_Blue
    08.03.23 18:31 Go to last post

  14. ???

    https://prnt.sc/7znGZE-DTgyl

    Started by Legion-I, 01.03.23 16:24
    • Replies: 3
    • Views: 2,627
    katystrofe
    08.03.23 12:05 Go to last post

  15. Angry Mountain Labyrinth fog failing to clear

    I started the Mountain Labyrinth venture and cleared all the camps that were visible at the start. Unfortunately the fog has failed to clear to show...

    Started by Matilda_6, 04.03.23 11:43
    1 Attachment(s)
    • Replies: 4
    • Views: 6,365
    DorotheusII
    05.03.23 10:47 Go to last post

  16. Grout Tribute Issue

    Grout Tributes don't produce grouts! İ see product value grout tribute details but I don't see Economic Overview Resources Tab!

    Started by Ferhat56, 26.02.23 05:40
    2 Attachment(s)
    • Replies: 7
    • Views: 5,503
    Ferhat56
    03.03.23 07:00 Go to last post

  17. Off into the Unknown Quest

    Hello :) I have a quest that I can't complete, I have to search for an small colony island. I do this but the quest does not update? Even if I send...

    Started by EdithAP, 28.02.23 12:50
    • Replies: 1
    • Views: 6,793
    Qualan
    28.02.23 12:56 Go to last post

  18. Token mint completely messed up

    My token mints are at the will not complete production, thay are each waiting for 896 oil. See the attached screenshot. 3 have completed using a...

    Started by Sparkaktus, 15.02.23 10:55
    1 Attachment(s)
    • Replies: 2
    • Views: 7,228
    Sparkaktus
    20.02.23 05:17 Go to last post

  19. Chat and geologists issues

    Cheers, my chat is not working at the moment, all tabs are empty. My guild mates show no green light, not even one of them, although I am able to...

    Started by Mortisferoth, 13.02.23 12:54
    • Replies: 2
    • Views: 1,631
    OleGit
    16.02.23 23:52 Go to last post

  20. Refresh each 10 sec!!!!

    Dear programmers! Can we turn off refresh each 10 sec???? Screen frezze every 10 sec!!!! Do you play your own game? Do you know what testing is?...

    Started by Legion-I, 15.02.23 20:57
    • Replies: 1
    • Views: 995
    Wu-L
    16.02.23 10:14 Go to last post
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