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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,489
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,901
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,289
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,395
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,400
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,282
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. FIX PVP elite units!!!

    after today lost in large tier3 colony cuz had not enough of general CUZ last camp had elits witch i had to kill and again bug appeared... Want to...

    Started by ViliusV, 21.08.15 08:06
    • Replies: 0
    • Views: 4,379
    ViliusV
    21.08.15 08:06 Go to last post

  2. will not unlock provision house after house built or buffs

    can not unlock provision house

    Started by kingdum, 20.08.15 18:32
    • Replies: 0
    • Views: 37,951
    kingdum
    20.08.15 18:32 Go to last post

  3. browser window size

    hi need some help if i am playing settlers the game is too small i dont mean the actual map as i can zoom in on that but the chat area etc its as of...

    Started by hades8840, 19.08.15 20:40
    • Replies: 2
    • Views: 18,085
    hades8840
    20.08.15 07:51 Go to last post

  4. no buildings nothing on the island?

    What has happened to my island... I have no rocks no buildings and odds and sods of road scattered about. The screen is a bit blocky and it...

    Started by megadethmaniac, 19.08.15 18:28
    • Replies: 1
    • Views: 9,339
    megadethmaniac
    19.08.15 19:33 Go to last post

  5. Population full

    After last maintenance, every time I log in my population was wonderfully grown to full.

    Started by Rajaja, 18.08.15 13:17
    • Replies: 8
    • Views: 17,844
    BB_Ravel
    19.08.15 09:34 Go to last post

  6. Downtime for fix during the evening

    I post here to emphasize I'm not happy with the chosen time for a quick fix at 19.30 in the evening. This is prima time for the playing settlers,...

    Started by Antasil, 18.08.15 17:24
    2 Pages •
    1 2
    • Replies: 10
    • Views: 39,492
    Xibor
    18.08.15 20:29 Go to last post

  7. Colony Attacks Bug (includes video)

    I sent two attacks on a colony I was doing. Both attacks reached their destination correctly, and in the order provided by the game. Then halfway...

    Started by EctoRune, 01.08.15 19:41
    1 Attachment(s)
    • Replies: 6
    • Views: 21,867
    lakoska
    18.08.15 14:21 Go to last post

  8. improved storehouse entrance relocated

    OMG! A one-year-old not-so-clever-change-but-later-then-considered-a-bug in testserver was never really discarded but just postsponed...and now it's...

    Started by SmurfAsH, 21.07.15 11:29
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 38
    • Views: 249,538
    topgearfan
    17.08.15 08:35 Go to last post

  9. Interception by other player built towers

    I got this bug second time and both time in regular map of tier 2 never happen in tier 3. I get intercepted by other player build towers i dont see...

    Started by ViliusV, 16.08.15 19:24
    • Replies: 0
    • Views: 9,841
    ViliusV
    16.08.15 19:24 Go to last post

  10. Can't login

    If I use my broadband internet connection, the game shut down just before it should launch my island, I don’t have any problem if I use my smart...

    Started by seaman, 16.08.15 07:30
    1 Attachment(s)
    • Replies: 1
    • Views: 14,634
    Thejollyone
    16.08.15 07:39 Go to last post

  11. Motd

    I find it a bit annoying that MOTD doesn't change until you log out and log in again. If it is someting you'd like your guild to read asap, chances...

    Started by Nastynono, 15.08.15 08:21
    • Replies: 2
    • Views: 30,513
    Nastynono
    15.08.15 09:27 Go to last post

  12. can no longer copy/paste into chat channels

    as it says on the header - pls can we have this rectified ASAP? ok I can see highlight CTRL+C then CTRL+V works, a bit more long winded, but it...

    Started by Thejollyone, 25.11.14 08:41
    2 Pages •
    1 2
    • Replies: 14
    • Views: 68,976
    Igwok
    14.08.15 19:25 Go to last post

  13. Meyers/ Baracks Buff not working?

    Yesterday evening I had to train some troops after a couple of adventures, to speed things up a bit I threw a meyers buff on it, but strangely it...

    Started by DutchDuty, 13.08.15 09:00
    • Replies: 2
    • Views: 20,230
    DutchDuty
    13.08.15 13:01 Go to last post

  14. Colony not delivering resources

    I currently have three small rich colonies delivering granite, iron ore and marble. The latter two deliver their resources but I am receiving no...

    Started by Algini, 20.07.15 17:04
    • Replies: 9
    • Views: 22,118
    Baggis
    10.08.15 21:41 Go to last post

  15. GQ not completing

    My guild's GQ hasn't completed even though all members required to do it have done. Any ideas people?

    Started by BDM1975, 10.08.15 10:05
    • Replies: 2
    • Views: 11,721
    BDM1975
    10.08.15 10:58 Go to last post

  16. Colony problems (as usual) - Zone error

    "An error was detected on this zone. Please try again." I get this almost every now and then. I activate 1 day premium to conquer 6 regular &...

    Started by Nihilista, 22.05.15 12:57
    5 Pages •
    1 2 3 ... 5
    2 Attachment(s)
    • Replies: 40
    • Views: 151,719
    SettlerPiter
    09.08.15 14:37 Go to last post

  17. Is Sandycove out of action?

    Ive been trying to sign in for 2 hours, get as far as the "tip of the day" screen, then it just hangs there. Anyone else unable to sign in?

    Started by TheFairy, 08.08.15 11:32
    • Replies: 3
    • Views: 20,683
    megg
    08.08.15 15:33 Go to last post

  18. PVP general teleportation

    Was sure that this bug was fixed in some change log, but couldnt find it so i mention it again its not fixed. When general get intercepted most of...

    Started by ViliusV, 07.08.15 06:00
    • Replies: 0
    • Views: 6,319
    ViliusV
    07.08.15 06:00 Go to last post

  19. Are Major, Battle Hardened Generals stronger than slow Generals?

    I normally use slow Generals to block, and they always work well. But when I use Major or Battle Hardened Generals to block instead, they always...

    Started by Syltom1, 05.08.15 20:29
    • Replies: 4
    • Views: 89,072
    topgearfan
    06.08.15 10:29 Go to last post

  20. Are colony rankings working?

    My efficiency ranking has been at same level for several days, this is of course possible but only if I am doing each colony exactly the same...

    Started by stonewaller, 30.06.15 07:21
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 74,596
    lakoska
    05.08.15 11:26 Go to last post
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