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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 364,123
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 111,655
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 444,028
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,708,814
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,088,173
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 411,813
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. quest so many people

    No matter how many times i buy 200 hardwood planks off people this part of the quest wont complete even if i refresh anyone else have this...

    Started by Supserior, 27.07.15 05:44
    • Replies: 3
    • Views: 14,103
    SmurfAsH
    27.07.15 11:09 Go to last post

  2. major lag with switching zones (crashes chat too)

    After the latest game update, it now takes almost 1 minute to switch between my home island and an adventure, or between adventures. It gets stuck at...

    Started by rathbone93, 24.07.15 20:44
    • Replies: 3
    • Views: 52,151
    Dorotheus
    26.07.15 21:37 Go to last post

  3. Sandman's Powder shows wrong name after usage

    Another one that "The Settlers Online" team can fix and feel that they have done a years worth of bug fixing: my tavern is buffed with Sandmans...

    Started by topgearfan, 26.07.15 09:01
    • Replies: 0
    • Views: 14,648
    topgearfan
    26.07.15 09:01 Go to last post

  4. Blue shield over generals on home island

    A blue shield is permanently visible over each of my generals whilst they are on home island. It looks absolutely ridiculous and serves no purpose....

    Started by Jemima_Rainbow, 21.07.15 13:26
    2 Pages •
    1 2
    • Replies: 15
    • Views: 40,297
    Jemima_Rainbow
    25.07.15 15:45 Go to last post

  5. Arrow buff killed a whole boss camp

    Today, in "The Sons Of The Little Tailor" adventure, I used the arrow buff on a boss camp, and it killed the whole boss camp, the adv ended right...

    Started by Syltom1, 05.07.15 20:12
    2 Pages •
    1 2
    • Replies: 16
    • Views: 73,895
    coeren
    25.07.15 11:07 Go to last post

  6. 0 es in general

    nice :confused:

    Started by corona88, 23.07.15 11:39
    2 Pages •
    1 2
    • Replies: 12
    • Views: 65,137
    Xibor
    23.07.15 20:59 Go to last post

  7. attacking general destination info missing

    more and more reports of being unable to see to which camp the general is being sent once he's off. The clashed swords symbol is missing, and many...

    Started by Urgh123, 21.07.15 11:26
    2 Pages •
    1 2
    • Replies: 18
    • Views: 27,988
    Areop-Enap
    23.07.15 16:27 Go to last post

  8. PVP xp

    When i kill leader camp a i don't get PVP XP for whole sector it's that bug or new feature? i get PVP XP only for killed units not for whole...

    Started by corona88, 03.07.15 21:39
    3 Pages •
    1 2 3
    • Replies: 27
    • Views: 266,864
    corona88
    23.07.15 12:05 Go to last post

  9. PVP and elite camps - combat error

    I get an occasional error when attacking mixed camps with elites in. The camp shows it is going to switch to another defender, it switches to that...

    Started by Algini, 20.07.15 17:09
    • Replies: 3
    • Views: 14,085
    Bfreak
    23.07.15 10:55 Go to last post

  10. Event Resources Still Exist

    I thought the recent "Special Shop Event" was designed to get rid of all event resources. Why am I still seeing this in my mayors house?...

    Started by brendonm, 23.07.15 08:36
    • Replies: 1
    • Views: 5,569
    Kit_
    23.07.15 09:04 Go to last post

  11. somebody inept changed the 'rounding'

    I'll venture that the rounding has changed July 21st - max amount of copper in a deposit (with all the pluses in it) got one more, wheat production...

    Started by aklbr, 22.07.15 00:23
    • Replies: 3
    • Views: 6,897
    Xibor
    22.07.15 20:21 Go to last post

  12. Barracks

    Ok I have a lvl 5 Barracks and I am pretty sure my time to build stuff has magically gone up. 100 soldiers take 4 hours now which if I remember...

    Started by Rhylian, 22.07.15 18:14
    • Replies: 0
    • Views: 7,128
    Rhylian
    22.07.15 18:14 Go to last post

  13. PVP Defence Building Deed Bug

    Using a Defence Building Deed currently casuing building lots to disappear while you are building your defences, once you go back home you see the...

    Started by MOD_Kioco, 22.07.15 12:45
    • Replies: 0
    • Views: 29,187
    MOD_Kioco
    22.07.15 12:45 Go to last post

  14. chat problem

    Hi. Has anyone else experienced problems in chat (in game)? And by "experienced", i mean to never be able to use the chat. I cant type anything...

    Started by ehless, 15.05.12 23:08
    • Replies: 9
    • Views: 46,223
    Kit_
    21.07.15 20:23 Go to last post

  15. Shield icon over decorations

    And my ruins are tagged: http://prntscr.com/7v6u2p

    Started by alakama789, 21.07.15 10:44
    • Replies: 3
    • Views: 10,901
    BB_Ravel
    21.07.15 14:11 Go to last post

  16. battle

    ok tonight I send in 100 S 50 x bow and 50 es, what turns up at the battle? 50xb and 50es. Not the first time I`ve been conned out of troops in...

    Started by megadethmaniac, 10.02.14 23:45
    2 Pages •
    1 2
    • Replies: 15
    • Views: 174,460
    SmurfAsH
    21.07.15 00:59 Go to last post

  17. PVP is unplayable

    The camps keep resetting for no reason and the attack order is not the same resulting in a failed attack and many blocks lost...

    Started by Driller7, 02.04.15 18:43
    3 Pages •
    1 2 3
    • Replies: 27
    • Views: 197,704
    brendonm
    18.07.15 07:41 Go to last post

  18. Cant join my island and others cant too

    This is what i see then i join it: what to do ?

    Started by ViliusV, 16.07.15 19:16
    2 Pages •
    1 2
    • Replies: 11
    • Views: 11,990
    ROLANDHOLLANDER
    17.07.15 21:33 Go to last post

  19. VLT Camp Kill Issue.

    Hi I've encountered a problem with a camp kill on VLT adventure. I've sent 2 waves of attack to the camp with 50 Royal Militia and 60 Royal...

    Started by FaithShift, 17.07.15 12:48
    • Replies: 0
    • Views: 2,288
    FaithShift
    17.07.15 12:48 Go to last post

  20. Adventure search reward bug?

    I have been sending my scouts on medium searches only, but have noticed more and more frequently that they are returning with low level adventures...

    Started by Thejollyone, 16.07.15 07:34
    • Replies: 5
    • Views: 10,837
    Thejollyone
    17.07.15 10:15 Go to last post
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