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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,431

    Last Post:

  1. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 40,416
    topgearfan
    13.11.23 03:13 Go to last post

  2. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 158,393
    BB_Trafffer
    08.11.23 11:58 Go to last post

  3. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,383,770
    topgearfan
    18.08.23 10:52 Go to last post

  4. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    2 Pages •
    1 2
    • Replies: 19
    • Views: 171,020
    Urd123
    13.01.22 17:09 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 786,741
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 187,221
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. pvp glitch

    Sadly three explorers are now recovering after being sent out one after the other to find a colony but no window came up to choose from. Sigh! :(

    Started by Miramazzie, 21.03.15 23:07
    • Replies: 3
    • Views: 7,611
    TMats
    05.04.15 15:37 Go to last post

  2. For some weird reason I have Expedition troops fighting on my island?

    BB distinctly said that "when PVP comes out your home islands will be safe", so much for those promises!

    Started by Bowlock, 24.02.15 21:03
    2 Pages •
    1 2
    • Replies: 17
    • Views: 35,532
    TMats
    05.04.15 15:34 Go to last post

  3. Unhappy Daily quest - The Animal Initiative

    Produce at least 500 Musk Deer Fragrance. Doesnt work. Tried both Musk Deer Fragrance and Gamekeeper Snack.

    Started by topgearfan, 05.04.15 14:37
    • Replies: 0
    • Views: 1,489
    topgearfan
    05.04.15 14:37 Go to last post

  4. Another bug

    Is this a new bug? Why cant i see how many weapons are in combat academy - queue, like Rarity house and barracks printscreen (prntscr.com/6oml57)

    Started by Orca45, 02.04.15 16:24
    • Replies: 4
    • Views: 2,449
    Orca45
    03.04.15 14:54 Go to last post

  5. Mines not shown unless you hold cursor over them

    my leftmost gold deposit in S9 has turned invisible, but shows if i hover my mouse over.

    Started by Kit_, 24.02.15 13:11
    2 Pages •
    1 2
    • Replies: 18
    • Views: 12,337
    Oswalia
    03.04.15 07:01 Go to last post

  6. Disconnect/Server busy

    Is there any maintenance or what? I can't log in to the game. I got this message - The server is busy at the moment. Try again...

    Started by Yrvag13, 18.11.14 11:44
    17 Pages •
    1 2 3 ... 17
    • Replies: 162
    • Views: 329,260
    Bigbelly
    03.04.15 06:40 Go to last post

  7. Hunting eggs problem

    Hi, all This is my first post to the forum. And I am writing with a problem - I accidentaly deleted my Hunting eggs adventure, and it is needed...

    Started by XuHuHa, 25.03.15 11:32
    • Replies: 7
    • Views: 8,707
    Ozzymandeus
    01.04.15 17:42 Go to last post

  8. hi

    After a last maintanse i lost 17 days premium ! What should i do ?

    Started by Srbenda0106, 01.04.15 06:19
    • Replies: 1
    • Views: 2,605
    Durin_d
    01.04.15 06:26 Go to last post

  9. Connection Failed ?

    cant log in game ??

    Started by norfik, 19.03.14 15:30
    20 Pages •
    1 2 3 ... 20
    • Replies: 192
    • Views: 237,739
    sleiN13
    29.03.15 20:53 Go to last post

  10. Where are the chickens

    Ok, so I collected the "frightened" chickens. Now I need to put them on the nests. Where are they? I couldn't find them so I thought I had to...

    Started by CaneFlail, 28.03.15 18:00
    • Replies: 3
    • Views: 6,089
    CaneFlail
    29.03.15 14:11 Go to last post

  11. New general graphics preventing attacks

    Did a few adventures yesterday, other than some annoyance on with the graphics I could send attacks. Today on BK I cant select a general unless Im...

    Started by Thejollyone, 27.11.14 07:56
    3 Pages •
    1 2 3
    2 Attachment(s)
    • Replies: 22
    • Views: 13,761
    lolo1
    29.03.15 02:30 Go to last post

  12. SMS gem buying

    ive sent 2 sms to buy gems and havnt received any codes what should i do? and if i receive the codes tomorrow will they still be happy hour packages...

    Started by Wivadee, 26.03.15 21:37
    • Replies: 1
    • Views: 3,625
    Narcil
    26.03.15 21:54 Go to last post

  13. The Lag is back with a Vengeance :(

    cant seem to get past the load screen the bar isnt filling no easter logo screen like there usually is during events...anyone else having issues?

    Started by hades8840, 17.03.15 07:52
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 150
    • Views: 103,548
    topgearfan
    25.03.15 19:19 Go to last post

  14. My premium has gone + I can't buy anything from Epic Market (gems, 1d premium, etc)

    After the last maintenance my premium has gone, 2 days sooner (7days premium). Also I can't buy anything from Epic Market. It shows that I buy it,...

    Started by dodos_manus, 25.03.15 11:26
    • Replies: 3
    • Views: 14,406
    programmedjord
    25.03.15 19:01 Go to last post

  15. Renaming Master of Defense

    Not sure if this is counted as a bug really. Posted here to give heads-up to others... Cannot rename Master of Defense to: MoD MoD-1 etc ...

    Started by Tripi, 25.03.15 16:42
    • Replies: 1
    • Views: 12,583
    topgearfan
    25.03.15 18:06 Go to last post

  16. scouts upgrades not working

    Just noticed all my scouts have lost sturdy shovel and time reducing upgrades since maintenance . Anyone else having these problems?

    Started by MutantKid, 24.03.15 16:57
    • Replies: 3
    • Views: 3,462
    BB_Ravel
    25.03.15 11:00 Go to last post

  17. Stuck on "Loading Map" screen

    Hello, I have been trying to enter the game, but I'm still ending on endless "Loading Map" screen. What I noticed is, that instead of the "Easter...

    Started by Posolsvetla, 24.03.15 18:00
    • Replies: 2
    • Views: 26,975
    Posolsvetla
    24.03.15 20:29 Go to last post

  18. 4 MMA's on my island

    Picture says it all..

    Started by fishslice, 22.03.15 13:22
    • Replies: 3
    • Views: 13,069
    bio121
    22.03.15 21:26 Go to last post

  19. Riches Of The Mountain - zone error

    After applying a water splash buff on Sabotage building game crashed and do not allow to log in to scenario zone from my home island. Throws me out...

    Started by ed81ie, 22.03.15 11:22
    • Replies: 2
    • Views: 29,320
    ed81ie
    22.03.15 17:17 Go to last post

  20. "Where do Easter Eggs come from" bug

    Am in the adventure Where do Easter eggs come from. and am stuck. It is telling me to "Place the newly calmed chickens on the nest". I have collected...

    Started by Millsync, 18.03.15 09:44
    2 Pages •
    1 2
    • Replies: 15
    • Views: 78,450
    maximis35
    22.03.15 15:06 Go to last post
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