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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,485

    Last Post:

  1. Sticky Thread Sticky: CipSoft Migration Live Game Worlds: Technical Issues

    Dear Settlers, If you encounter any new issues or problems after the migration of a live game world which may be related to the migration, please...

    Started by BB_Cip_Mirade, 13.10.25 15:54
    16 Pages •
    1 2 3 ... 16
    1 Attachment(s)
    • Replies: 151
    • Views: 3,381
    Graciethecat
    Yesterday 18:58 Go to last post

  2. Sticky Thread Sticky: CipSoft Migration Test Server: Technical Issues

    Dear Settlers, Once the test server migration is completed and you can log in again: If you encounter any new issues or problems on the test...

    Started by BB_Cip_Mirade, 10.10.25 10:05
    3 Pages •
    1 2 3
    • Replies: 29
    • Views: 3,490
    BB_Cip_Mirade
    22.10.25 07:52 Go to last post

  3. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 393,801
    ramazan-pasa
    26.10.24 06:48 Go to last post

  4. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 120,129
    topgearfan
    13.11.23 03:13 Go to last post

  5. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 15:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 479,744
    BB_Trafffer
    08.11.23 11:58 Go to last post

  6. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 12:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,787,256
    topgearfan
    18.08.23 11:52 Go to last post

  7. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,131,542
    Reapertje
    26.12.20 06:44 Go to last post

  8. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 16:21
    • Replies: 0
    • Views: 429,948
    BB_Saqui
    27.07.17 16:21 Go to last post

  9. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 11:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 11:15 Go to last post

  1. Colony Attacks Bug (includes video)

    I sent two attacks on a colony I was doing. Both attacks reached their destination correctly, and in the order provided by the game. Then halfway...

    Started by EctoRune, 01.08.15 20:41
    1 Attachment(s)
    • Replies: 6
    • Views: 22,143
    lakoska
    18.08.15 15:21 Go to last post

  2. improved storehouse entrance relocated

    OMG! A one-year-old not-so-clever-change-but-later-then-considered-a-bug in testserver was never really discarded but just postsponed...and now it's...

    Started by SmurfAsH, 21.07.15 12:29
    4 Pages •
    1 2 3 ... 4
    1 Attachment(s)
    • Replies: 38
    • Views: 257,050
    topgearfan
    17.08.15 09:35 Go to last post

  3. Interception by other player built towers

    I got this bug second time and both time in regular map of tier 2 never happen in tier 3. I get intercepted by other player build towers i dont see...

    Started by ViliusV, 16.08.15 20:24
    • Replies: 0
    • Views: 9,928
    ViliusV
    16.08.15 20:24 Go to last post

  4. Can't login

    If I use my broadband internet connection, the game shut down just before it should launch my island, I don’t have any problem if I use my smart...

    Started by DeletedUser(443417), 16.08.15 08:30
    1 Attachment(s)
    • Replies: 1
    • Views: 14,750
    Thejollyone
    16.08.15 08:39 Go to last post

  5. Motd

    I find it a bit annoying that MOTD doesn't change until you log out and log in again. If it is someting you'd like your guild to read asap, chances...

    Started by Nastynono, 15.08.15 09:21
    • Replies: 2
    • Views: 30,805
    Nastynono
    15.08.15 10:27 Go to last post

  6. can no longer copy/paste into chat channels

    as it says on the header - pls can we have this rectified ASAP? ok I can see highlight CTRL+C then CTRL+V works, a bit more long winded, but it...

    Started by Thejollyone, 25.11.14 08:41
    2 Pages •
    1 2
    • Replies: 14
    • Views: 69,334
    Igwok
    14.08.15 20:25 Go to last post

  7. Meyers/ Baracks Buff not working?

    Yesterday evening I had to train some troops after a couple of adventures, to speed things up a bit I threw a meyers buff on it, but strangely it...

    Started by DutchDuty, 13.08.15 10:00
    • Replies: 2
    • Views: 20,573
    DutchDuty
    13.08.15 14:01 Go to last post

  8. Colony not delivering resources

    I currently have three small rich colonies delivering granite, iron ore and marble. The latter two deliver their resources but I am receiving no...

    Started by Algini, 20.07.15 18:04
    • Replies: 9
    • Views: 22,404
    Baggis
    10.08.15 22:41 Go to last post

  9. GQ not completing

    My guild's GQ hasn't completed even though all members required to do it have done. Any ideas people?

    Started by BDM1975, 10.08.15 11:05
    • Replies: 2
    • Views: 13,086
    BDM1975
    10.08.15 11:58 Go to last post

  10. Colony problems (as usual) - Zone error

    "An error was detected on this zone. Please try again." I get this almost every now and then. I activate 1 day premium to conquer 6 regular &...

    Started by Nihilista, 22.05.15 13:57
    5 Pages •
    1 2 3 ... 5
    2 Attachment(s)
    • Replies: 40
    • Views: 152,754
    SettlerPiter
    09.08.15 15:37 Go to last post

  11. Is Sandycove out of action?

    Ive been trying to sign in for 2 hours, get as far as the "tip of the day" screen, then it just hangs there. Anyone else unable to sign in?

    Started by TheFairy, 08.08.15 12:32
    • Replies: 3
    • Views: 20,960
    megg
    08.08.15 16:33 Go to last post

  12. PVP general teleportation

    Was sure that this bug was fixed in some change log, but couldnt find it so i mention it again its not fixed. When general get intercepted most of...

    Started by ViliusV, 07.08.15 07:00
    • Replies: 0
    • Views: 6,377
    ViliusV
    07.08.15 07:00 Go to last post

  13. Are Major, Battle Hardened Generals stronger than slow Generals?

    I normally use slow Generals to block, and they always work well. But when I use Major or Battle Hardened Generals to block instead, they always...

    Started by Syltom1, 05.08.15 21:29
    • Replies: 4
    • Views: 89,425
    topgearfan
    06.08.15 11:29 Go to last post

  14. Are colony rankings working?

    My efficiency ranking has been at same level for several days, this is of course possible but only if I am doing each colony exactly the same...

    Started by stonewaller, 30.06.15 08:21
    3 Pages •
    1 2 3
    • Replies: 21
    • Views: 75,289
    lakoska
    05.08.15 12:26 Go to last post

  15. Unable to build My first Gold Mine

    In the building que it says I am unable to build the gold mine because I don't have the supplies, but I do. What's up with that?:confused:

    Started by RedQueenOf, 31.07.15 20:33
    1 Attachment(s)
    • Replies: 3
    • Views: 21,350
    RedQueenOf
    31.07.15 22:45 Go to last post

  16. Windows 10 and settlers sound issues

    I just updated my computer with Windows 10, and while so far other things seem to be working properly, I have lost all the sound in Settlers. It...

    Started by Rowan317, 31.07.15 03:23
    • Replies: 3
    • Views: 143,230
    Rowan317
    31.07.15 21:06 Go to last post

  17. a few small bugs

    Hello, Thought I would mention a few small bugs that no-one may mention: 1) The arrow to show / hide the friend list is the wrong way round 2)...

    Started by KEnwyn, 07.12.12 08:12
    • Replies: 6
    • Views: 39,006
    SmurfAsH
    30.07.15 11:45 Go to last post

  18. Cannot login

    Is anyone else unable to login to the UK servers?

    Started by needtoplay, 29.07.15 17:36
    • Replies: 0
    • Views: 28,007
    needtoplay
    29.07.15 17:36 Go to last post

  19. Graphics glitch: at western coal deposit in s6

    Started by SmurfAsH, 14.07.15 01:24
    • Replies: 6
    • Views: 26,892
    BB_Ravel
    29.07.15 12:45 Go to last post

  20. Exclamation gems charged with no confirmation

    As that remove-button (X) in production queues are sharing same location vertically as the "Instant complete"-button and when the list is getting...

    Started by SmurfAsH, 22.06.13 05:32
    2 Pages •
    1 2
    • Replies: 10
    • Views: 50,469
    SwampHen
    28.07.15 02:27 Go to last post
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