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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 367,489
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 112,901
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 449,289
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,717,395
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,094,400
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,282
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Shield icon over decorations

    And my ruins are tagged: http://prntscr.com/7v6u2p

    Started by alakama789, 21.07.15 10:44
    • Replies: 3
    • Views: 10,912
    21.07.15 14:11 Go to last post
  2. battle

    ok tonight I send in 100 S 50 x bow and 50 es, what turns up at the battle? 50xb and 50es. Not the first time I`ve been conned out of troops in...

    Started by megadethmaniac, 10.02.14 23:45
    2 Pages
    1 2
    • Replies: 15
    • Views: 174,513
    21.07.15 00:59 Go to last post
  3. PVP is unplayable

    The camps keep resetting for no reason and the attack order is not the same resulting in a failed attack and many blocks lost...

    Started by Driller7, 02.04.15 18:43
    3 Pages
    1 2 3
    • Replies: 27
    • Views: 197,929
    18.07.15 07:41 Go to last post
  4. Cant join my island and others cant too

    This is what i see then i join it: what to do ?

    Started by ViliusV, 16.07.15 19:16
    2 Pages
    1 2
    • Replies: 11
    • Views: 12,126
    17.07.15 21:33 Go to last post
  5. VLT Camp Kill Issue.

    Hi I've encountered a problem with a camp kill on VLT adventure. I've sent 2 waves of attack to the camp with 50 Royal Militia and 60 Royal...

    Started by FaithShift, 17.07.15 12:48
    • Replies: 0
    • Views: 2,292
    17.07.15 12:48 Go to last post
  6. Adventure search reward bug?

    I have been sending my scouts on medium searches only, but have noticed more and more frequently that they are returning with low level adventures...

    Started by Thejollyone, 16.07.15 07:34
    • Replies: 5
    • Views: 10,853
    17.07.15 10:15 Go to last post
  7. chat server ?

    for past week or 2 chat server is constantly reseting itself.... also i am being shown as offline when actually playing... this is only a recent...

    Started by ATHTHEMANIAC, 16.07.15 18:30
    • Replies: 0
    • Views: 2,045
    16.07.15 18:30 Go to last post
  8. Lost colonies slots

    Solved its temporary :) i guess it wasnt working before as intended...

    Started by ViliusV, 16.07.15 12:17
    • Replies: 0
    • Views: 1,857
    16.07.15 12:17 Go to last post
  9. Guild Market Change

    This was supposedly meant to be updated in today's maintenance. However, it was not. Any idea when this will be updated? EDIT: Looks like I read...

    Started by brendonm, 14.07.15 03:48
    • Replies: 6
    • Views: 9,367
    15.07.15 20:38 Go to last post
  10. Visiting Avatar

    When a player visits your island their avatar is now hidden behind the now lengthened player info board. I thought it was missing altogether till I...

    Started by mgc49, 24.06.15 18:44
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 71,065
    13.07.15 15:55 Go to last post
  11. JAVA MENU ACTIVATION by HOOVER OVER action

    Dear Producers The hoover-over activation for a menu is unstable [ it does not activate in 100% of the hoover-over action = can also happen when...

    Started by Gamla, 12.07.15 12:51
    active, java, menĂ¼, population
    • Replies: 1
    • Views: 13,690
    12.07.15 15:28 Go to last post
  12. Ranking doesnt count all PVP fights

    I did my last colony at Friday and numbers didnt changed till now. And before they was updating right away. Did rating updating system changed or...

    Started by ViliusV, 12.07.15 12:12
    • Replies: 1
    • Views: 8,513
    12.07.15 13:20 Go to last post
  13. game doesn't load anymore

    Hi, i was playing the entire day untill a moment the TSO freezed. Since then i am not able to play anymore. After clearing cache, and reloading the...

    Started by gatchina, 11.07.15 15:48
    • Replies: 1
    • Views: 11,049
    11.07.15 16:41 Go to last post
  14. Tropical Sun - and empty camp fight

    Tropical Sun adventure, middle "wall" camp, just before the main leader my course of action: 1R MoD 1R MMA - now the camp was entirely cleared...

    Started by Urgh123, 10.07.15 17:52
    • Replies: 0
    • Views: 9,015
    10.07.15 17:52 Go to last post
  15. silo

    i put silo on sell and when offer expired my silo expired to,why ?

    Started by bubashvargla, 09.07.15 11:54
    • Replies: 1
    • Views: 253,696
    09.07.15 14:47 Go to last post
  16. daily quest collapsed mines

    hi found a copper mine to do quest shows in geen ticked but cant end quest as no tick at bottem of page prntscr.com/7qo2up is this a bug as a friend...

    Started by jason_shotter, 09.07.15 13:06
    • Replies: 1
    • Views: 4,156
    09.07.15 14:45 Go to last post
  17. Wardogs in mixed camps on colonies eat all bowmen that weren't even fighting

    On colonies I find that mixed camps that contain wardogs will whipe out all attack bowmen attached to the general. Even if those bowmen are NOT...

    Started by Judelientje, 05.07.15 11:52
    • Replies: 2
    • Views: 149,288
    08.07.15 20:17 Go to last post
  18. Geologist Weeks - Gold deposit

    My geologists have returned after finding a gold deposit that doesn't seem to be any larger than usual. The info text says the deposit should be 10%...

    Started by Buttercups, 25.06.15 14:35
    2 Pages
    1 2
    • Replies: 12
    • Views: 18,595
    07.07.15 14:13 Go to last post
  19. Gens sent between addies return home instead of correct destination when loot claimed

    I was doing an Island of the Pirates adventure. Then a guild mate invited me to a tomb raider, so to speed things up I sent my Major general and MMAs...

    Started by Jim_B, 09.10.14 22:47
    2 Pages
    1 2
    • Replies: 13
    • Views: 139,303
    06.07.15 19:27 Go to last post
  20. PVP cant be fixed i guess :(

    Hello, Always try to play PVP but always bugs send be back to normal adv... So again i got bug. I sent attack on camp with 40 war dogs 40 cavalery...

    Started by ViliusV, 02.07.15 13:36
    • Replies: 3
    • Views: 19,702
    03.07.15 16:37 Go to last post

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