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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 382,910
    26.10.24 05:48 Go to last post
  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    • Replies: 8
    • Views: 116,677
    13.11.23 03:13 Go to last post
  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages
    1 2 3 ... 21
    • Replies: 200
    • Views: 464,905
    08.11.23 11:58 Go to last post
  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages
    1 2 3 ... 38
    • Replies: 373
    • Views: 1,751,053
    18.08.23 10:52 Go to last post
  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages
    1 2 3 ... 25
    • Replies: 240
    • Views: 1,113,416
    26.12.20 06:44 Go to last post
  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 422,995
    27.07.17 15:21 Go to last post
  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Visiting Avatar

    When a player visits your island their avatar is now hidden behind the now lengthened player info board. I thought it was missing altogether till I...

    Started by mgc49, 24.06.15 18:44
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 71,858
    13.07.15 15:55 Go to last post
  2. JAVA MENU ACTIVATION by HOOVER OVER action

    Dear Producers The hoover-over activation for a menu is unstable [ it does not activate in 100% of the hoover-over action = can also happen when...

    Started by Gamla, 12.07.15 12:51
    active, java, menĂ¼, population
    • Replies: 1
    • Views: 17,569
    12.07.15 15:28 Go to last post
  3. Ranking doesnt count all PVP fights

    I did my last colony at Friday and numbers didnt changed till now. And before they was updating right away. Did rating updating system changed or...

    Started by ViliusV, 12.07.15 12:12
    • Replies: 1
    • Views: 8,542
    12.07.15 13:20 Go to last post
  4. game doesn't load anymore

    Hi, i was playing the entire day untill a moment the TSO freezed. Since then i am not able to play anymore. After clearing cache, and reloading the...

    Started by gatchina, 11.07.15 15:48
    • Replies: 1
    • Views: 11,163
    11.07.15 16:41 Go to last post
  5. Tropical Sun - and empty camp fight

    Tropical Sun adventure, middle "wall" camp, just before the main leader my course of action: 1R MoD 1R MMA - now the camp was entirely cleared...

    Started by Urgh123, 10.07.15 17:52
    • Replies: 0
    • Views: 9,139
    10.07.15 17:52 Go to last post
  6. silo

    i put silo on sell and when offer expired my silo expired to,why ?

    Started by bubashvargla, 09.07.15 11:54
    • Replies: 1
    • Views: 253,746
    09.07.15 14:47 Go to last post
  7. daily quest collapsed mines

    hi found a copper mine to do quest shows in geen ticked but cant end quest as no tick at bottem of page prntscr.com/7qo2up is this a bug as a friend...

    Started by jason_shotter, 09.07.15 13:06
    • Replies: 1
    • Views: 4,203
    09.07.15 14:45 Go to last post
  8. Wardogs in mixed camps on colonies eat all bowmen that weren't even fighting

    On colonies I find that mixed camps that contain wardogs will whipe out all attack bowmen attached to the general. Even if those bowmen are NOT...

    Started by Judelientje, 05.07.15 11:52
    • Replies: 2
    • Views: 149,371
    08.07.15 20:17 Go to last post
  9. Geologist Weeks - Gold deposit

    My geologists have returned after finding a gold deposit that doesn't seem to be any larger than usual. The info text says the deposit should be 10%...

    Started by Buttercups, 25.06.15 14:35
    2 Pages
    1 2
    • Replies: 12
    • Views: 18,701
    07.07.15 14:13 Go to last post
  10. Gens sent between addies return home instead of correct destination when loot claimed

    I was doing an Island of the Pirates adventure. Then a guild mate invited me to a tomb raider, so to speed things up I sent my Major general and MMAs...

    Started by Jim_B, 09.10.14 22:47
    2 Pages
    1 2
    • Replies: 13
    • Views: 139,800
    06.07.15 19:27 Go to last post
  11. PVP cant be fixed i guess :(

    Hello, Always try to play PVP but always bugs send be back to normal adv... So again i got bug. I sent attack on camp with 40 war dogs 40 cavalery...

    Started by ViliusV, 02.07.15 13:36
    • Replies: 3
    • Views: 19,750
    03.07.15 16:37 Go to last post
  12. No tokens

    I spend 12k gems to buy tokens, gems gone. no tokens. Greetsz,Diadal.

    Started by Diadal, 30.06.15 05:57
    • Replies: 5
    • Views: 152,675
    30.06.15 21:16 Go to last post
  13. we are out of granite :(

    Cant set a specific date - but my guess is 2 weeks. I have the feeling that they nefed something again. It used to be around equal chance if we got...

    Started by Urd123, 28.06.15 08:04
    • Replies: 3
    • Views: 9,907
    29.06.15 21:13 Go to last post
  14. colony achievements

    Under Attack : The Boss still registering 0/100 despite my having successfully conquered a small and a regular. Quick tactician This achievement...

    Started by stonewaller, 29.11.14 01:04
    2 Pages
    1 2
    • Replies: 15
    • Views: 37,054
    27.06.15 14:05 Go to last post
  15. No more fast goldmines?

    I have 3 explorers looking for fast goldmines all day, but I didn't find a single fast gold mine. Is that just bad luck? Or is it a bug?

    Started by Wreckless-, 25.06.15 21:03
    • Replies: 2
    • Views: 6,838
    26.06.15 14:56 Go to last post
  16. Golden ribbon not working on industrial iron mine

    Was that intentionally? It does work on arctic mine ....

    Started by Judelientje, 25.06.15 09:16
    • Replies: 0
    • Views: 20,057
    25.06.15 09:16 Go to last post
  17. Can't log in same village?

    When I am connecting and log in to my account from another computer, new village starting from beginning. How possible to continue my own...

    Started by sincredible, 24.06.15 11:20
    • Replies: 4
    • Views: 18,512
    24.06.15 17:37 Go to last post
  18. Guild quest issue

    The ongoing gq disappeared from my quest book (only from mine in the guild) so i couldn't click on the finish arrow to accept the prise for it. I...

    Started by Norabee, 28.05.15 10:40
    bug, guild quest, issue, quest book
    • Replies: 1
    • Views: 24,875
    24.06.15 10:57 Go to last post
  19. Can no longer build in 2 spots

    Since today I can no longer build in 2 spots in sector 2: These 2 spots had wheat fields which depleted. I can no longer build them back. You can...

    Started by Enipucrop, 17.06.15 08:55
    • Replies: 3
    • Views: 16,422
    24.06.15 06:35 Go to last post
  20. quest completion

    So I completed a quest, the task box is green saying complete..... but quest does not go green or gain reward. There is no 'tick' box at the bottom...

    Started by Hayley_the_Grea, 17.06.15 09:04
    • Replies: 3
    • Views: 7,987
    17.06.15 09:50 Go to last post

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