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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Verified Bugs

    Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 69
    • Posts: 1,471

    Last Post:

  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 367,563
    ramazan-pasa
    26.10.24 05:48 Go to last post

  2. Sticky Thread Sticky: How to clear Unity Web Cache

    How do I clear the Unity browser cache & cookies. The browser cache is a collection of files in which data from web pages is cached. This includes...

    Started by BB_Trafffer, 21.12.21 10:23
    1 Attachment(s)
    • Replies: 8
    • Views: 112,917
    topgearfan
    13.11.23 03:13 Go to last post

  3. Sticky Thread Sticky: Report template

    Report template explanation How did the error manifest itself? For example: error message, connection lost, etc. Date and time - When...

    Started by BB_Trafffer, 21.07.21 14:34
    21 Pages •
    1 2 3 ... 21
    39 Attachment(s)
    • Replies: 200
    • Views: 449,368
    BB_Trafffer
    08.11.23 11:58 Go to last post

  4. Exclamation Sticky Thread Sticky: [Diagnostics] Performance, Lag, Freezes?

    Please use this thread to report any lag, freezes or performance issues you may experience with the latest game version. Try and include as much...

    Started by BB_Saqui, 18.07.17 11:20
    38 Pages •
    1 2 3 ... 38
    2 Attachment(s)
    • Replies: 373
    • Views: 1,717,573
    topgearfan
    18.08.23 10:52 Go to last post

  5. Sticky Thread Sticky: [Investigation] Long loading times

    Hello, Some of you are experiencing problems with long loading times (sometimes even exceeding 1h). In order to compile a clear and concise...

    Started by BB_Torkav, 20.03.19 11:01
    25 Pages •
    1 2 3 ... 25
    3 Attachment(s)
    • Replies: 240
    • Views: 1,094,523
    Reapertje
    26.12.20 06:44 Go to last post

  6. Sticky Thread Sticky: Flash warnings and how to fix them

    Dear Settlers, As of July 24th, 2017 we've received reports of login difficulties and other inconveniences. The following explanations should...

    Started by BB_Saqui, 27.07.17 15:21
    • Replies: 0
    • Views: 413,309
    BB_Saqui
    27.07.17 15:21 Go to last post

  7. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    Fexno
    18.08.13 10:15 Go to last post

  1. daily quest "Deer crossing" bug

    which i have several:

    Started by Narcil, 17.03.15 17:05
    3 Pages •
    1 2 3
    bug, daily quest, hunter
    • Replies: 28
    • Views: 135,168
    Viltingas
    24.05.15 10:19 Go to last post

  2. Yet another bugged Limited Offer

    I have switched browser, clearing caches in both, as well as clearing my Flash cache and still the Limited Offers section is not showing in the...

    Started by Ozzymandeus, 21.05.15 13:10
    • Replies: 3
    • Views: 12,180
    Ozzymandeus
    22.05.15 17:23 Go to last post

  3. Russian Settlers

    I've been playing on Newfoundland for slightly longer than the past two years. This week I moved to a new job in Kiev. As a result I am always...

    Started by IainC, 15.05.15 17:59
    • Replies: 5
    • Views: 56,275
    Iolanthe
    22.05.15 00:21 Go to last post

  4. new feature...

    for the past 3 weeks everytime i switch zones i get stuck on "map loading" screen is this a new game improving feature bb has introduced?? also...

    Started by ATHTHEMANIAC, 20.05.15 09:24
    • Replies: 1
    • Views: 5,128
    Xibor
    20.05.15 20:34 Go to last post

  5. PVP Bug

    I won an island and i can not build defenses... it went directly to my captured islands... On top of that i can not search for more pvp...

    Started by Driller7, 19.02.15 18:32
    • Replies: 4
    • Views: 20,918
    Jeffiii
    19.05.15 17:33 Go to last post

  6. quest book issue

    For the last few days, after each login the Quest Book pops up for me in a similar manner that store offers do (but they are shown only once a day)....

    Started by bodecki, 18.05.15 07:12
    • Replies: 0
    • Views: 3,852
    bodecki
    18.05.15 07:12 Go to last post

  7. Game not loading

    After trying to login to The Settlers Online that I only started playing yesterday because of playing games like [removed], I like this game and was...

    Started by ladywintersome, 16.05.15 01:19
    • Replies: 2
    • Views: 15,051
    Xibor
    17.05.15 20:58 Go to last post

  8. Solar Flares

    Hi I have loads of Solar Flares in my star but cannot trade them. They do not show in my stock when i go to trade.

    Started by Mortallicus, 15.05.15 12:50
    • Replies: 2
    • Views: 3,140
    Mortallicus
    16.05.15 15:22 Go to last post

  9. Easter event quests problem

    Eeaster event quests are still running (13th May 2015) in my account. Is it possible to remove them somehow? Additionaly no eggs reward from them....

    Started by Kanagomi, 13.05.15 21:47
    • Replies: 1
    • Views: 5,518
    Fexno
    15.05.15 05:41 Go to last post

  10. PVP Colony out of protection too soon

    After maintenance the colony is out of protection too soon. 1 colony I took was conquered within 9 hours. 1 was attacked within 4. Protection should...

    Started by Gragnor, 25.04.15 14:59
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 51,480
    audrdem
    14.05.15 18:56 Go to last post

  11. Trade History bug

    Hi there, its very often that items i trade in the Trade market, either never appear in the Trade Office - History, or appear just to, with the...

    Started by Adfc, 07.02.13 11:16
    2 Pages •
    1 2
    • Replies: 12
    • Views: 25,872
    topgearfan
    14.05.15 08:30 Go to last post

  12. More Colony Problems

    Yesterday I defeated a tier 2 colony but encountered a few problems 1. There was already another player on the island ..indicated by a shaded...

    Started by Auditor59, 12.04.15 13:29
    2 Pages •
    1 2
    • Replies: 11
    • Views: 54,442
    topgearfan
    13.05.15 21:15 Go to last post

  13. Server slow, Cannot get past "Play Now"

    Can anyone else get online. Mine just hangs after clicking "Play Now". Same on test server.

    Started by needtoplay, 10.05.15 16:46
    3 Pages •
    1 2 3
    • Replies: 20
    • Views: 76,104
    Nokando
    12.05.15 13:16 Go to last post

  14. remaining buff duration tooltip on tavern

    Hovering over a tavern with Sandmans powder active shows that "A Thousand Snowflakes" buff is active.

    Started by bodecki, 08.05.15 09:05
    • Replies: 0
    • Views: 9,738
    bodecki
    08.05.15 09:05 Go to last post

  15. Progress bars in Achievements

    are buggy sometimes:

    Started by HFoC, 06.05.15 08:52
    • Replies: 1
    • Views: 5,876
    Xibor
    06.05.15 21:11 Go to last post

  16. Improved Silo Display

    As shown in image.

    Started by needtoplay, 24.04.15 16:34
    • Replies: 3
    • Views: 12,976
    Xibor
    06.05.15 21:07 Go to last post

  17. Angry Loading Screen of Death

    Everytime I click Play, the game only takes me up to 'Loading Map' screen with the blue background. I have done everything from restarting my laptop...

    Started by Solthariun, 01.05.15 10:29
    • Replies: 3
    • Views: 28,201
    Xibor
    03.05.15 21:19 Go to last post

  18. Can't stop production on Advanced Papermill,

    tryed 4 days, but still using mats HELP :mad:

    Started by Hellfaxe, 30.04.15 18:12
    • Replies: 1
    • Views: 7,150
    Xibor
    30.04.15 20:25 Go to last post

  19. colonies, aka pvp, bugs, messed-up counters

    The 'ace' achievement under attack rolled back; I've played some during the event, had 15 or so; a week ago I had 10, today I've managed 6, with...

    Started by aklbr, 30.04.15 13:43
    bugs, pvp
    • Replies: 0
    • Views: 10,877
    aklbr
    30.04.15 13:43 Go to last post

  20. Game not loading`...

    Surprise, surprise, the game crashed again... Only the third time today so far, but then it's only 11,30am... Now the game won't reload, it's just...

    Started by Economic_Crisis, 29.04.15 10:37
    • Replies: 3
    • Views: 5,772
    Dorotheus
    29.04.15 18:22 Go to last post
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